• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user ruthd134
1 review
5 helpful votes
  • Send Message
November 18th, 2019

They are also under the name Mostata (amongst many others) DONT DO IT. You will not receive what you are looking at. I promise you that!

Thumbnail of user cynthiao706
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Everything was smooth when placing the order, beautiful dresses, I hope it comes in time because its form wedding, Sincerely, Kathy

Quality
Thumbnail of user janicem1215
1 review
0 helpful votes
  • Send Message
February 17th, 2022
Verified purchase
• Updated review

The product didn't look like the online picture. I expected embroidery. Also I couldn't find an inseam measure.

They still didn't give me nay way to find inseam length. I won't order again.

Reason I chose this business:

I found it online.

Reason I chose this product:

I like embroidered, bell-bottom jeans.

Service
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Dear customer,

Sorry that you are not satisfied with the items. It would be helpful that if you can send us some pictures of the items to our customer service by email so that we can check as well.
Or if you need to return the item, you can also contact our customer service for the return instructions.
Return Policy: All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 30 days from the delivered date。
For more details of the return policy you can check on https :// noracora. Com/information/Return%20Policy

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

No problems
December 16th, 2021
Verified site experience
• Previous review
Thumbnail of user virginiat523
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase
• Updated review

Had I done my due deligence I would have found out these dresses were from China. Had I known I never would have felt with your company

Tried to check on delivery status, was told they were slow because of COVID. They didn’t say they were on a slow boat from China.

Reason I chose this product:

They looked nice.

Service
Quality
Fast and easy, all the dresses are so pretty it's hard...
July 16th, 2021
Verified site experience
• Previous review

Fast and easy, all the dresses are so pretty it's hard to decide!

Thumbnail of user janr309
3 reviews
0 helpful votes
  • Send Message
November 15th, 2021

October 13-15,2021, I spent convincing their customer service via email, I needed the shipping label to return 9 of the 11 tops that were 2-3 sizes too small, (one of them I ordered then removed prior to submitting order), quality of some similiar to a kids junk party store. Their offer was 25% off over sending all back, but "Laura" made reference only to the one top I said was too small (xsmall), I order 2 sized up due to my bust size. When I emailed if 25% would be off all the tops I needed to return, I got an email to use the shipping label. If I thought for a second, the returned items would be there within their 15-DAY return policy, I would return them. Realistically, it took close to three days just to receive the shipping label. Two items arrived days after the initial package arrived. Their email stated:

According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package. Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue. We would like to offer you a 15% cash refund 【for the item(s) in question as compensation】 instead of returning the item(s).
And oh, here is where shipping label goes to "Nansha district, Guangzhou, Guangdong, China ******* Tele: *******702.
The 15% off offer was changed to 25%, but appeared to be only for one item. Only 2 of the 11 tops fit and I used their size chart for EACH item I purchased. I have to sell them myself or likely lose both the merchandise in their return process and my money. Another top arrived last night, it is 2-3 sizes too small too. This one was the best made of them all, cute inscription, But cannot wear it! I tried removing my email from NoraCora too, THERE IS NO OPTIONS TO DO THIS EITHER! You can sign on, send your money but you can rest assured you'll lose and you cannot leave!

Tip for consumers:
Do not use Lilicloth nor Noracora. Good luck getting your name off their email list.

Products used:
I kept 2 bracelets, 2 tops out of 11 tops. A total of 14 items ordered. They have a 15-day return policy and it likely will take 30-60 days for them to get to Guangdong, China let alone make it to their return department in time. All I can do for a respectable recovery is try selling on Craigs list.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user larondak1
1 review
0 helpful votes
  • Send Message
July 17th, 2020

Ordered the end of April 2020 almost end of June no products...$200almost... bad buiness. They took my money but no merchandise

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you?

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user michelleq289
1 review
0 helpful votes
  • Send Message
May 18th, 2021
Verified purchase
• Updated review

Easy app, good prices. Material on some clothes not good. Dress was very good. Shoes alittle flemsy.

Reason I chose this business:

Saw on Facebook, clothes looked nice.

Reason I chose this product:

Items i liked and could use.

Easy app, good prices
April 18th, 2021
Verified site experience
• Previous review
Thumbnail of user jessn202
1 review
0 helpful votes
  • Send Message
April 15th, 2023
Verified purchase

I am very disappointed in your product and can get no help with returning. I also have a delayed product I want to cancel. PLEASE HELP

Tip for consumers:
I have never had so much trouble with a company- Noracora

Products used:
Dress blouse

Service
Value
Shipping
Returns
Quality
Thumbnail of user corinneh30
3 reviews
0 helpful votes
  • Send Message
May 13th, 2023
Verified purchase

NoraCora.com is the WORST online shopping experience I have ever had! The clothes looked very pretty and figure-flattering on the website, but when I received the 5 tops I ordered, they were enormous and fit like potato sacks. They were not tapered at the waistline, like in the photos on their website. The necklace I received was so cheaply made, I wouldn't even give it to a child. But that's not even the worst part. My attempt at a return and refund has been a 6 month ordeal.
On September 3,2022 I ordered $99.99 worth of clothes so I would get free shipping. I received some items on September 15th and the remaining items on October 2nd. I decided to keep 1 baggy top to wear around the house, and to return the other 4.
When I contacted them to request a return shipping label, they informed me I would have to return the items to Guangzhou, China and pay for shipping and customs fees which could be very expensive, so they offered me a 15% refund. I said NO. They then offered me a 25% refund. I still said NO. So, they emailed me the return shipping label.
On October 14,2022 I paid USPS $44.75 in shipping and customs fees to return the items and for the last 6 months I have been tracking the package. The package arrived in Beijing China on Oct 22nd and made its way to Guangzhou on November 5th where it was "Held in Customs". It remained in this "Held in Customs" status in Guangzhou for months. As of Feb 25,2023 - the last time I checked the USPS tracking online – it said "Origin Post is Preparing Shipment", which didn't make any sense to me.
Now, on April 12,2023 I received the package in MY mailbox in Arizona with "Overdue Customs Declaration" stamped on it. I'm not sure exactly what that means, other than that now, 6 months later and $145 wasted, I am stuck with ugly, cheap, potato sack clothing that I don't want. I will never do business with this company again!

Tip for consumers:
Items are not as pictured on website. You cannot successfully return items or get a full refund.

Products used:
Nothing. I donated the 1 baggy top I kept.

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Dear valued customer

We apologize for any dissatisfaction you may have experienced with our return service, and we appreciate your feedback. We are pleased to inform you that we have now opened a local returns warehouse in the United States, which means that returns no longer need to be sent back to China.

We understand that returning products can be inconvenient and costly, and we are committed to making this process as efficient and stress-free as possible for our customers. We hope that this new service will improve your experience with us in the future.

Regarding the issue of your return and refund, we have processed the refund for the returned product as requested. We will take steps to ensure that similar issues do not arise in the future.

Thank you for considering our products, and we appreciate your understanding and patience as we work towards providing quality products and excellent service to all of our customers.

If you have any questions,please contact us by email at service@noracora.com or by chat online

We put customer experience first and will continue to make improvements.
Best regards,
NORACORA Customer Service.

Thumbnail of user brendam1649
3 reviews
0 helpful votes
  • Send Message
February 7th, 2022
Verified purchase

Great experience shopping on NORACORA,=. Great! Easy to maneuver through website, check out was easy.

Service
Quality
Thumbnail of user tarah110
1 review
17 helpful votes
  • Send Message
May 16th, 2019

Complete, and utter FRAUD.
THIS company, was based in Hong Kong, then China,
They're actually all over, under many different names! Check out the RIPOFF REPORT.
Here are a few of the company's other names;

# NextGadget.Store has provided its company's name and address as "BTREE Limited: 20H, 39 Mark Road, Hemel Hempstead, Herts, Buckinghamshire, United Kingdom HP2 7DN" on its "Contact Us" page. However, this address has been used by lots of scam sites such as Noracora, HeyCheers, Osinskistore, JacobiWorld, AbernathyAbernathy, Schowalterschowalter and so on. So, it is clear that these multiple scam sites are running and operating by the same cybercriminal.
Their actual company is; CHICV INTERNATIONAL HOLDING LIMITED... Check your banking institution and put an immediate stop on all payments.

Thumbnail of user colinw85
1 review
5 helpful votes
  • Send Message
October 23rd, 2019

Biggest scam. Cheap substitutes that don't even resemble the pictures. DON'T ORDER ANYTHING FROM THIS COMPANY. YOU WILL BE SORRY.
Total junk.

Thumbnail of user iana95
1 review
0 helpful votes
  • Send Message
July 15th, 2020

Total scam
Ordered 2 months ago
All I get are form letters
Total rip off
Do NOT order anything from these thieves

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user linp14
1 review
0 helpful votes
  • Send Message
September 30th, 2020

Something is not right about this merchant. I placed a large order (HBPT*******) in July and on 8/19 I received a a package (HBPT *******) containing clothes I did not order, in sizes that are too big for me. Immediately, I e-mailed the company customer service (*******@norcorcora.com) to request authorization for return and for a return address.
This is what they replied, see below.

HBPT*******

Sorry that you are not satisfied with the item(s).

Please note that customers must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.
Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fees). Your refund will be processed after our return center receive and inspect the return package.

Since International returns might result in long waiting time and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

If you still want to return the package, you should email us for a return label within 7 days, the aforementioned deadline.
You can check the return policy here: https :// www.noracora. Com/information/Return%20%26%20Exchange

***Kind reminder: Any addresses on the parcel are not approved as the return address.
Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged. ***

Thanks for your patience! Please don't hesitate to email us if you have any questions.

Best regards,
Zoe
NORACORA

They basically discourage returning by saying they are located in China, customer is to pay for the fee and custom charge, and stall on the return process in hope of pasting the 15 days deadline they imposed for refund.
I then received the order matching with my order number HBPT******* two days later. The items do not match in looks nor quality shown on the website. I am requesting return "authorization" and address. I will report once they respond.

Thumbnail of user shereec46
2 reviews
0 helpful votes
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June 7th, 2022
Verified purchase
• Updated review

I like the dress, but took along time to get it and your sizes run small esp thru the bust line.

Reason I chose this business:

Dress looked pretty

Reason I chose this product:

Needed a dress for a special occasion.

Quality
Great!
April 8th, 2022
Verified site experience
• Previous review

Great! I liked your merchandise and I hope it works for me, planning on going to a wedding.

Thumbnail of user teresad219
1 review
1 helpful vote
  • Send Message
June 18th, 2020

Made in china sizes are way off and very poor quality! DO NOT BUY FROM THIS PLACE!'
No refunds no returns!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user shirleyk272
2 reviews
0 helpful votes
  • Send Message
November 23rd, 2021
Verified purchase
• Updated review

It was an easy site to order from. The product came quickly this time and I really liked it (a hat)

Quality
Easy and glitch-free
October 30th, 2021
Verified site experience
• Previous review
Thumbnail of user jessicae710
1 review
0 helpful votes
  • Send Message
September 30th, 2021
Verified purchase

The code offered me as a first time buyer did not come to the cost nor could I find it.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback and sorry for any inconvenience caused.

After checking, discounts ( Coupon Discount)have been applied to your order.

Do you not have entered the discount code? This is probably because you did not enter the discount code, which caused our system to automatically apply a discount for you.

You need to enter the correct discount code and click APPLY to activate the discount code to use the discounted price.

Or please tell us your discount code and let us verify for you whether your discount code can be used.

According to regulations, an order normally can only enjoy one discount. So your order may not be eligible for any more discounts.

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@Noracora. Com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user pamd378
1 review
0 helpful votes
  • Send Message
July 28th, 2022
Verified purchase
• Updated review

Super easy. All ok what to say I am ok whit my Bay. Thanks and have a good Nice day

Reason I chose this business:

It looks ok

Reason I chose this product:

It was good for me

Quality
Super easy
June 28th, 2022
Verified site experience
• Previous review
Thumbnail of user barbaran655
1 review
0 helpful votes
  • Send Message
August 12th, 2021
Verified purchase
• Updated review

My order was to my daughter In law. Emily Walsh. I just paid for it. Sharon and she's her gift.

Reason I chose this business:

She live in Florida and it was her style

Reason I chose this product:

She’s near the beaches

Quality
Easy to understand
July 13th, 2021
Verified site experience
• Previous review
Thumbnail of user margareth399
1 review
1 helpful vote
  • Send Message
April 10th, 2020

Horrible DO NOT ORDER FROM THIS FRAUDULENT BUSINESS misusing the Internet. Need to report to US and State Attorney General

Thumbnail of user laurao520
1 review
0 helpful votes
  • Send Message
July 14th, 2021
Verified purchase
• Updated review

Surprised at how long it took to ship because I didn't know it was coming from out of the country

Reason I chose this business:

Googled a certain brand tag

Service
Quality
Website is easy to use!
June 14th, 2021
Verified site experience
• Previous review
Please list at least one online fashion shop that you are more satisfied with. The more the better.

I don't really have any answer to this.

Thumbnail of user theresas852
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

Ordered a lot of shoes praying there going to fit and arrive in a timely manner. Will let you know!

Service
Quality
Thumbnail of user joycet365
1 review
1 helpful vote
  • Send Message
June 17th, 2022
Verified purchase
• Updated review

TOOK TOO LONG FOR A SIMPLE PURCHASE. All items ordered were too large. Your return policy is not customer friendly.

Communication by email was acceptable. Was shocked to find that products could not be returned.

Reason I chose this business:

Items did look good as pictured.

Reason I chose this product:

Products looked like something I would wear.

Service
Quality
TOOK TOO LONG FOR FA SIMPLE PURCHASE
April 15th, 2022
Verified site experience
• Previous review
Please list at least one online fashion shop that you are more satisfied with. The more the better.

I USUALLY DO NOT BUY ON LINE

Thumbnail of user jenny126
1 review
0 helpful votes
  • Send Message
November 22nd, 2022
Verified purchase

There is a great selection to choose from. This is my first time so hope it works out as planned.

Quality

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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