• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user autumnp34
1 review
0 helpful votes
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November 5th, 2020

I love this website because you get such a variety of clothes and I am very happy with all my purchases. They get new stock every day and there are many great clothes to choose from. I definitely recommend them.

Thumbnail of user sarahn614
1 review
0 helpful votes
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June 1st, 2021
Verified purchase
• Updated review

It took way too long for shipping the order. Sizes are inconsistent. One item can be extremely small, another is too large. Emails advise to click on the tracking number to see how shipping is proceeding; this results in nothing.

Reason I chose this business:

Viewed the on line advertisements and thought the clothes looked pretty and just right for summer.

Quality
Pretty summer clothing
April 27th, 2021
Verified site experience
• Previous review

Pretty summer clothing. Can't wait to wear my purchases!

Thumbnail of user stellad26
1 review
3 helpful votes
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July 6th, 2019

The clothes came after a month and they looked like they were home sewn by a 4th grader with the cheapest cloth you can imagine. And yes, they refuse to accept returns and threaten you that you will have to ship them back to CHINA at your expense. Their stated return policy on their web page is a fraud. Don't do it!

Thumbnail of user lenahl
1 review
0 helpful votes
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June 21st, 2020

I have been a loyal buyer with this boutique for years and am constantly impressed not only by the quality of its items, but also by the customer service that is highly recommended and I will constantly shop here! LOVE!

Thumbnail of user arleneq4
1 review
2 helpful votes
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June 9th, 2021

After writing my previous review of Noracora, I was contacted for a 15% discount if in fact I retracted my review prior to their refund. I countered (with I believe was asking for a 25% discount before a retraction). It appears that what they do is allow time to elapse, and then inform you that since they have not heard from you within THEIR allotted time period the offer is void. My purchase is going to Goodwill!
Stay away from this company!

Tip for consumers:
Use it.

Products used:
None!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

There is no reference number.
Could you please tell us your order number and more information regarding your request so that we can check and handle the issue for you?

We need complete information to help you address the problem.
We promise you that we will settle this matter at the best way we can.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help. You can also chat with us online.

Stay safe and have a good day!

Thumbnail of user marielh7
1 review
0 helpful votes
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March 6th, 2021

I have placed several orders with this website and each time I received my shipments within a reasonable time. For the most part, the clothes are decent and sometimes fantastic quality. Especially for the low price. I have only received 1 item in which the quality was not as expected to tell you the truth, but I would still buy. The quality is better for half the price you would pay. They also always give coupons and discounts. I bought 18 items for a total of $ 203 tonight and after applying my points and coupon I only paid $ 153. That's a deal I can come up with!

Thumbnail of user nydiaz1
1 review
0 helpful votes
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December 30th, 2020

Very satisfied with all my online purchases here. If someone is a little worried about buying on the internet, I can understand that I was too, but since then I have ordered many clothes and Im a very satisfied customer.

Thumbnail of user ginettem8
1 review
0 helpful votes
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August 9th, 2020

I've been getting a few things online here and absolutely love it! I don't have a clothing store close to where I live, so I was so happy to have found one on the internet that is not fake, the prices of clothes are mostly very good. The delivery process is not too bad either. I am in love with this website.

Thumbnail of user melodym191
1 review
0 helpful votes
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July 15th, 2021

It may take longer to receive orders, but the prices make it worth it. Also, ALWAYS read the reviews on the clothing you want to buy because the size may be wrong and the reviews from other buyers can help you make the right choice so you don't have to return anything. Finally, I had a package that remained as "processing" for the normal time that it usually is. I emailed them about it and they responded within a few hours and fixed things.

Thumbnail of user milenkad
1 review
0 helpful votes
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July 29th, 2020

I have bought a lot of clothes here, but recently it was the first time that I needed to contact their customer service. I was impressed by their quick response and they were able to solve my problem. Thank you!

Thumbnail of user ayelenw1
1 review
0 helpful votes
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August 22nd, 2020

I bought a sweater on this website for my daughter's back to school formal. It came in two weeks. The quality is excellent and as shown in the picture. I will definitely buy for myself from this online store again.

Thumbnail of user kathleenh594
1 review
0 helpful votes
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September 30th, 2020

Ordered 3 items that looked adorable on the website. Two months later, received two of the items. Cheap, cheap quality - dress ordered was like taking a kid's Halloween costume out of a package. Colors and sizes were off too. Received the third item two weeks later. Pretty color; awful quality. Went to return everything and was offered a 15% refund instead of going through the hassle of shipping back TO CHINA. We'll see if I really get a 15% refund. Stay away from Noracora!

Thumbnail of user charoc1
1 review
2 helpful votes
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June 19th, 2020

I love! The website is easy to use! There is always a discount code to use and there are things for sale often! I wish they could restock some items faster because I want to buy more! The quality is usually really good! My only concern is that the steps of some dresses and blouses may be too long but they are easily arranged and with certain garments that have very thin straps, the strap may fall off!

Thumbnail of user heathers2106
1 review
0 helpful votes
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May 6th, 2023
Verified purchase
• Updated review

Noracora doesn't care if you are satisfied, they don't about you as a customer at all. We returned items and have not received any sort of any refund and it's been two weeks. When contacted they just ask for all the same information they already received from us and still no answer. Thieves is what they are and their product are trash.

Nonexistent customer service.

Reason I chose this business:

Thought they seemed reputable but weren’t. Thought their products looked nice, they weren’t

Reason I chose this product:

Appearance and value. Neither one was true.

Service
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Dear valued customer

We deeply apologize for any inconvenience caused in regard to our return service. After reviewing your case, we have processed the refund for the item you returned. Please check your payment account to confirm that the refund has been issued.

We are committed to improving our return and refund process to provide better service for our customers. If you have any further questions or concerns, please do not hesitate to contact our customer service team at any time.

We apologize for any frustration or inconvenience you may have experienced in regard to our customer service. We take customer service very seriously and it is disappointing to hear that we have not met your expectations.

Thank you for bringing this to our attention, and we appreciate your patience and understanding as we work towards improving our services.

If you have any questions, please contact us by email at service@noracora.com or by chat online

We put customer experience first and will continue to make improvements.
Best regards,
NORACORA Customer Service.

Beautiful choices
March 2nd, 2023
Verified site experience
• Previous review
Thumbnail of user loril411
2 reviews
0 helpful votes
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August 31st, 2020

I have numerous problems with this order, namely 1/2 of it is still missing & I wanted for a trip in July. Everytime I email the company to request 1/2 a refund, I get told someone will contact me within 48 hrs. You guessed no contact! So I email again still no refund. They took the money out right away. Why cant they replace it as easily?

Thumbnail of user lanab62
1 review
132 helpful votes
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June 12th, 2020

Clothes arrived not like pictured. It was freaking ugly and cheap. VERY CHEAP materials, not true to size. Not made with US sizes as this stuff comes from China. Took almost 3 months to receive order. Tried to return and all I get is a form telling me to email them with the problems. I send email and I get the form... AGAIN. Repeat the same... AGAIN. Another way to get ripped off by overseas scam artists.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user vickis904
1 review
0 helpful votes
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September 7th, 2022

I am not happy with the fit or fabric of the clothing. I attempted to set up return and was informed that I would be responsible for all shipments back to China even though they shipped to me from Carson CA. I did not read anything when ordering that said the return would be to China at my expense. I was offered a 15% refund to just keep them. This is not enough for clothes that I can't or wouldn't wear. I will never order from here again.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!

Thumbnail of user indah
1 review
3 helpful votes
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April 16th, 2020

Fantastic site for a range of products including women's clothing and accessories. They are very clear about it in the information and payment of their products. When in doubt or if any of the information may be a bit confusing, their customer service team is charming and very quick to respond. My query was answered and resolved very quickly. I will continue shopping with this boutique in the future

Thumbnail of user karinh69
2 reviews
0 helpful votes
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September 30th, 2020

Nowhere on their order site does it say anything about having to return items to China. I ordered according to their size guide but the items were much too small. Now I have to return to China (and pay shipping and maybe customs charges). In lieu of that, they said I can keep the items and take a 15% refund - amounts to $10 refund on over $60 in items. So I would still be out almost $50 on things I cannot wear. After some back and forth on email, they have stopped communicating. Bad News.

Thumbnail of user janeb387
1 review
7 helpful votes
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June 14th, 2019

Don't waste your time or money! Spent over $100 took over a month to arrive. It is so cheaply made its pathetic! Everything was too small and they wanted to give me a refund of 15% to get the items altered. How do you alter things that are too small? Takes weeks to get any reply at all if you are lucky!
They are scammers if you ask me!

Thumbnail of user trulyi
1 review
0 helpful votes
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January 14th, 2021

I bought my first pair of shirts 8 months ago. They have been washed and used every day since that purchase and are still like new. This online boutique is quality and comfort not to mention the quality and price ratio. The clothing range is wide and loves the latest bright colors! I am totally addicted to this website!

Thumbnail of user shirleyv230
1 review
0 helpful votes
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March 19th, 2021
Verified purchase
• Updated review

Great variety of products! However, I have found that some of the sizing could be better (some items are a really good fit while others are too large even though the same size was ordered) and several times the colours shown on the website are not quite the same when the item arrives. Otherwise, the clothing is very nice.

Reason I chose this business:

Wonderful colours and the selection of clothing is amazing.

Reason I chose this product:

Loved the colours of the top and the shoes with the matching colours made the finishing touch!

Value
Shipping
Quality
Great variety of products!
January 26th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Wonderful colours and the selection of clothing is amazing.

Reason I chose this product:

Loved the colours of the top and the shoes with the matching colours made the finishing touch!

So far, so good
December 19th, 2020
Verified site experience
• Previous review

So far, so good. Love the selection of merchandise. Can't wait to get my order.

Thumbnail of user ev37
1 review
0 helpful votes
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September 30th, 2020

When my two dresses finally arrived, they were like cartoon drawings of the dresses I'd ordered. Different plastic-feeling material, completely off sizing, pattern printed on. Worst products ever. These are not the products they picture on their site, and they are NOT a UK/Essex company as their site suggests. Chinese company with terrible return service. Stay away! Awful stuff.

Thumbnail of user alvaroq
1 review
4 helpful votes
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July 7th, 2019

Just from looking at it you can tell that it is superior quality. The Gold shield is extremely resistant to the weather. Light enough that it is easy to manipulate. The fabric is very good, looks sturdy. Nice airflow that keeps car dry even if periods of heavy rain. I would absolutely recommend this products to friends and family.

Thumbnail of user marybethb30
1 review
0 helpful votes
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March 23rd, 2021

Last summer I ordered several cute items... over $200.00
Never received any of it... but I payed for all of it. These money hungry game owners that take their money to advertise on the sires know that it's a rip off, because I told them several times.

Tip for consumers:
Do your research exstesivly... they pop under different names all the time...noracora used to be Nora then became Cora as so on

Products used:
None

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We`re sorry to know that you haven`t received your merchandise.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We need complete information to help you address the problem.

You can track your parcel here https://noracora.com/order-query. If you have been unable to check the status of your parcel, you can contact us and we will help you check.

Any problems, you can email service@noracora.com for further help.
We`ll try our best to address the problem for you.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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