• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user heloiset3
1 review
0 helpful votes
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July 9th, 2020

I love all my clothes bought here. Great value online store, honestly they have such amazing and fast service. I could not believe how fast my order arrived even though it was international shipping. I will definitely buy again, I will also tell my friends about you!

Thumbnail of user melodym295
1 review
0 helpful votes
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January 6th, 2023

Quality was not good at all. Shoes were horrible! Very very difficult to TRY to return! The only way I found the return address was on this website where someone had posted it (thank you) and I'm curious to see how much the shipping will be….

Tip for consumers:
Good info

Products used:
Clothes shoes

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
In order to better help with your issue, could you please provide your order number for checking?

Thumbnail of user hoshikor1
1 review
0 helpful votes
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August 18th, 2020

Second time ordering clothes here! I was super happy with my first order. The clothing selection, rewards program, and free shipping are great for girls who love fashion. Shipping was quite slow for my first order (19 days), but this time it took less than 2 weeks.

Thumbnail of user roxanneg61
1 review
0 helpful votes
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April 1st, 2021

I originally emailed them to ask them when they would have a dress back in stock that I liked enough and then again for advice on what size would fit me best. Both encounters were pleasant; They respond quickly to emails, they are friendly and very helpful.

Thumbnail of user justinal4
1 review
0 helpful votes
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July 24th, 2020

This boutique offers a wide selection of beautiful clothing. Every day a different design is offered. I still have the first dress I ordered 3 years ago :) Your site is very easy to navigate and the home page shows what the latest launches discounts and offers are.

Thumbnail of user bwhb
1 review
1 helpful vote
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August 21st, 2020

This company is a scam. Should be zero rating available. 62 delivery days after charging my credit card (publishes 13-25 days). Quality is of the worst possible.
When requested return told refund will be weeks after return as opposed to website stating "fast refund within a week".

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user saigen1
1 review
0 helpful votes
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February 9th, 2021

I originally emailed them to ask them when they would have a dress back in stock that I liked enough and then again for advice on what size would fit me best. Both encounters were pleasant; They respond quickly to emails, they are friendly and very helpful

Thumbnail of user rickb297
1 review
4 helpful votes
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May 25th, 2019

Sent 1 of 3 shirts for my wife. Were to get a credit for 1 out of stock (2 months ago) and never sent the third. Not worth the time or money to pursue, but if you want to lose your hard earned dollars buy from Noracora!

Thumbnail of user marybethb30
1 review
0 helpful votes
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March 23rd, 2021

Last summer I ordered several cute items... over $200.00
Never received any of it... but I payed for all of it. These money hungry game owners that take their money to advertise on the sires know that it's a rip off, because I told them several times.

Tip for consumers:
Do your research exstesivly... they pop under different names all the time...noracora used to be Nora then became Cora as so on

Products used:
None

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We`re sorry to know that you haven`t received your merchandise.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We need complete information to help you address the problem.

You can track your parcel here https://noracora.com/order-query. If you have been unable to check the status of your parcel, you can contact us and we will help you check.

Any problems, you can email service@noracora.com for further help.
We`ll try our best to address the problem for you.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user patriciai412
1 review
0 helpful votes
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July 23rd, 2021
Verified purchase
• Updated review

Great deals! But the medium size Clothing fits like a large size. And some of the items don't look the same as they do online But some things are very beautiful. I really hate that you can exchange sizes. Because all of my things were too big

It was fair.

Reason I chose this business:

Trying something new

Reason I chose this product:

I simply like them.

Service
Quality
Great deals
June 19th, 2021
Verified site experience
• Previous review
Thumbnail of user shenandoahr3
4 reviews
1 helpful vote
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September 24th, 2023

I got a fleece sweatshirt which was cream on top and green on the bottom, and the lines didn't even match up side to side. Basically, their stuff looks better in photos than it is in person and when you try to return you get stuck with return shipping. Use Shein instead.

Thumbnail of user missw50
Miss W. – Noracora Rep

Dear customer

Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the returns process.

The shipping cost depends on the destination and the weight of the package. You can check the cost after filling in your shipping address during the checkout process. We now offer free shipping when the order amount after the discount is over $89.(Final sale items are excluded).

I’d love to confirm more details about the issue you mentioned. Please contact our customer service team with your order number or email address. You can find the chat button on the bottom right corner of our website.

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement. Your feedback is highly appreciated and we will forward it to our relevant department.

About returns shipping, the cost of the return depends on the distance from the area you are sending to our return center and the weight of the returned products. You can consult your local post office for the specific cost involved. The refund of the returned items will be processed after our return center received and inspected the return package.

Thank you again for taking the time to share your feedback with us. We are sorry that this makes you down and will strive to improve the quality of our services and for better policy. What we have been trying to do is to make you have a good experience of shopping.

If you need additional assistance, please feel free to contact us by email at service@noracora.com. We will reply to you within 24 hours.

Best regard,
Ashley
NORACORA

Thumbnail of user francesv261
1 review
0 helpful votes
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June 29th, 2023
Verified purchase
• Updated review

You never respond to contact from customers. One item I ordered 4/20/23 has never arrived and I wish to cancel the order. Your items look stylish but quality and customer care is very poor. I would not recommend this company to anyone else due to these conflicts.

The only response from Noracora was by "chat" which was very unsuccessful. They said they would find why my ordered item had not arrived in weeks, but denied my cancellation. Not appreciated.

Service
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Dear Customer,

We sincerely apologize for any inconvenience caused.

We will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.

Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping. Hope for your understand.

We regret any inconvenience caused by not receiving our reply, We want to assure you that we do respond to every message we receive, and we did reply the message you sent to us. It is possible that our response may have been overlooked or went to your spam or junk folder. Please double check. Or you may try to contact us with your other email account since hotmail always block our messages.

Please note that once an order has been processed and shipped, we are unable to modify or cancel it. For the item you have not received. We shipped the parcel to your address accordingly. However, it seems the package failed to deliver due to receiver Moved, Left no Address. We have sent you email regarding this. But did not get your reply about this yet.

Please do not hesitate to contact us via email service@noracora.com or chat, both methods of contact are valid. Rest assured that upon receiving your message, we will promptly investigate and respond accordingly.

Best regard,
Mandy
NORACORA

Haven't received my orders yet..
May 27th, 2023
Verified site experience
• Previous review

Haven't received my orders yet. Will see when items arrive.

Thumbnail of user veronicak77
1 review
0 helpful votes
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February 9th, 2021

I really liked this website, you can find cheap, good quality things, and what surprised me a lot is the delivery time, I used to wait a long time for my order, but I received it just 12 days after making the purchase! That is just amazing!

Thumbnail of user lailaw9
1 review
0 helpful votes
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June 21st, 2020

This online clothing store has wonderful customer service! I had a problem with my order and the wonderful sales agent was very understanding and helpful. I can't thank you enough and I'm so excited to receive my outfits! It has a large selection of chic clothes and vibrant accessories that are perfect for the holidays! I can't wait to use them after the pandemic!

Thumbnail of user ideliaw
1 review
0 helpful votes
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September 11th, 2021

This is the third time I have bought clothes online in less than 3 months. I am not that good with computers and I always have problems. I can't tell you how many times I've asked for help. They were very helpful and patient with me. The clothes look a lot better actually. Thank you for always being helpful, professional, and quick to respond.

Thumbnail of user velveta2
1 review
0 helpful votes
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August 26th, 2020

My order on this website was a sweater. As a very good garment, of good quality, cotton, very clean and accurate colors, which happens that after a while of wearing them the fabric gives a little bit, in addition to the fact that because I was left over, I took one more size and not lime because they fit perfectly. They have enchanted me

Thumbnail of user lexij14
1 review
0 helpful votes
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May 23rd, 2020

I originally made an online order for a different dress. The boutique quickly notified me that the item had not yet been shipped. The person I was dealing with even went out of their way to recommend an alternate outfit that was absolutely perfect for the occasion! The dress sent express mail and was received within a few days. I will definitely buy again!

Thumbnail of user evaa99
1 review
0 helpful votes
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August 31st, 2020

I have always been cautious when buying online, but since the first order on this website, Im satisfied. All my orders have been fulfilled and most of the products are the same as those shown on the page. I will continue to order :) Your customer service is also of high quality, especially if the order exceeds the usual shipping period, you will be notified.

Thumbnail of user maryy420
1 review
0 helpful votes
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June 17th, 2021
Verified purchase
• Updated review

I appreciated the fact that Noracora was able to send me what I ordered quite soon compared to most place that first tell me they'll let me know when the order is shipped, then finally send the items weeks or months later. They do a good job of staying in touch with their customers as to what a going on with the respective transactions.

Reason I chose this business:

They offer items my particular body problems need so I look the best possible.

Reason I chose this product:

Attractive design

Quality
Noracora does a beautiful job of staying in touch with...
June 16th, 2021
Verified site experience
• Previous review

Noracora does a beautiful job of staying in touch with their customers as to what a going on with the respective transactions.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Just Fashion Now
Vermont Store

Thumbnail of user rebeccaa1312
1 review
1 helpful vote
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November 2nd, 2022
Verified purchase

Although I ordered the same size for several items, they were decidedly different sizes. When I started the refund, it looked like I could refund everything except the one item that was final sale which made sense. However, they wanted pictures of every item that was to be returned. Then when I went to the website today to finish the return it states their refund policy is NO REFUND on any item. Very unhappy about that.

Tip for consumers:
The clothes are cheap quality and the sizes are not standardized.

Products used:
3 out of 8

Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

The size of items from different styles varies. We recommend you check the detailed measurements in the size chart. You'll find the size chart under product details.
All purchases (except Final sale/Clearance item(s), swimwear, underwear, panties and accessories) can be returned within 30 days after you have received the last package of your order.
You can check the return policy at https :// noracora. Com/information/Return%20Policy
Sorry to tell you that your return period had over.

However, we would like to issue your problem in a satisfactory way to you. Please kindly check the message we sent and reply.

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Stay safe and have a good day!

Thumbnail of user christinem437
1 review
9 helpful votes
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May 24th, 2019

I ordered what I thought was linen clothing. It took over a month from order date to receiving the items and I was exceedingly disappointed in the quality (cotton and polyester). The blouses did not look anything like the online photos. I will be returning everything if I can find out what the process is. There is no return address on the packing slip.

Thumbnail of user nancyg2553
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

Sizing is off. Also ordered two blouses. The blouses were tight in the bust because there were no darts, baggy under the arms. The fabric was cute, and I can wear them, but.,, They were very cheap and you get what you pay for, but one top I had to give away. I could have fit 2 or 3 of me in there…,

Quality
Thumbnail of user michicor
1 review
0 helpful votes
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July 27th, 2020

He bought a pair of pants here. It was delivered in two weeks. The pants are very tight and of great quality, they fit me very well, so I had to buy another pair! If you are concerned about delivery times, calculate a couple of weeks since it is an international shipment and we are in a pandemic, but it will surely arrive at your home as it happened with me.

Thumbnail of user connief295
4 reviews
0 helpful votes
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December 19th, 2022
Verified purchase

Very easy to use website. This was my first time to order after a Google search for red booties. These were very reasonably priced and the fit is perfect for me. I have wide feet and I had no problem pulling the boots on as there is no zipper. I would recommend them for future purchases.

Quality
Thumbnail of user darleneb183
1 review
0 helpful votes
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May 17th, 2020

This is a satisfying, fast, and reliable website that helps make purchases clear and easy to track. Delivery processes are only long when you are waiting for stock, but that is completely understandable. Otherwise the deliveries are perfect and never get confused. I enjoy using this shopping website often for all my clothing wants and needs.

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Thumbnail of user missw50
Miss W.
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