• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user nenav2
1 review
6 helpful votes
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November 7th, 2019

Do NOT waste your time or money. The items they send you are not what you bought. Completely misrepresented. I have only received 4 of the 7 items I bought. The shoes were 3 sizes to big and totally cheap plastic crap... the 100% wool scarves were a cheap piece of printed fabric. They are not even trying to make it look like what you bought. Worst scam ever! Can't believe they haven't been shut down in the US.

Thumbnail of user janicet166
2 reviews
0 helpful votes
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August 8th, 2020

The stitching is poor. Loose threads all over. The sizes are smaller than advertised. Just all around inferior clothes. Buying from the thrift store would have been better. The material is poor quality. I bought over $100 worth and am sending it all back. Their XXL is more like an Xl to L.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience. We tried to contacted you by private message, but we didn`t hear anything back from you.

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user denised1222
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase
• Updated review

Ordered three different tops based on the pictures provided. It seems that all of them were basically the very same style and material, somewhat disappointed with this, because I was really expecting something different. They were all the same size, but each one fits a little differently. Very thorough information related to products, but a little unclear about what size to get based on bust sizes.

Reason I chose this business:

I chose this company based on the pictures of their products, and found the pictures to be somewhat deceiving based on what I received.

Reason I chose this product:

Again I chose the product based on the pictures provided, did not necessarily meet my expectations.

Quality
Very thorough information related to products, but...
December 22nd, 2022
Verified site experience
• Previous review

Very thorough information related to products, but a little unclear about what size to get based on bust sizes.

A little shaky, only because I'm not used to online...
October 15th, 2022
Verified site experience
• Previous review

A little shaky, only because I'm not used to online shopping.

Thumbnail of user altag1
1 review
17 helpful votes
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May 11th, 2019

Do not order from this company. On March 29 2019 I ordered $98.00 worth of merchandise and it still outstanding. I sent a follow up email on April 20 and was told it was on back order. I cancelled order but got several emails promising delivery. I then contacted my credit card company and am disputing the charge. I sent several more emails and each time they responded order is on the way. They provided bogus tracking numbers each time. If you read anything positive about this company it is a lie. Noracora is posting its own reviews to counter all the negative ones I wish I had researched this before I ordered. I learned a lesson here

Thumbnail of user lynnf112
1 review
11 helpful votes
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September 24th, 2019

The site claims items are made of "cotton/linen," but they are actually made of cheap polyester. I followed their instructions for returns and used the return label they provided, but I have now waited 14 weeks for my refund. They claim they "have not received the item." Do *not* buy from Noracora unless you want to be disappointed and ripped off.

Thumbnail of user vikkig8
1 review
1 helpful vote
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July 19th, 2020

Wish I had read the reviews before I got hooked by the great photos! Immediately after placing my order I followed the instructions to cancel. My cancellation was ignored and I've been trying with no success to deal with them. So my order is on its way with a huge lesson learned. Always check the reviews! Stay clear of this group!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry for that. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user marianag20
1 review
5 helpful votes
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May 28th, 2019

The items took 6 weeks to arrive. They are NOT linen and very cheaply made. I just sent an email asking about returns, but after reading the other reviews I doubt I'll ever get my money back. A complete waste of money and time. STAY AWAY.

Thumbnail of user charlenec71
1 review
8 helpful votes
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May 14th, 2019

I made my order, haven't received it yet, They told me an item was out of stock a few weeks after my order was placed. What's with that? I have one item coming, one being refunded, and one... who knows? A slow boat from China is what it looks like from the tracking. An very disappointed as the clothes look wonderful!

Thumbnail of user lisar231
2 reviews
5 helpful votes
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November 19th, 2019

Do not believe any positive reviews regarding this company. It is all bad quality & horrible shipping times as if this makes a difference. I don't usually "Midnight" shop but boy did I learn a lesson! This is a TOTAL scam! The clothing and other items I received make Walmart product look like Saks Fifth Avenue. When I tried to return ALL the items for a refund I was informed I would be personally responsible for postage back to China. After my complaint Christine Wu offered to refund 25% of the price I had paid. Dont know that i will actually see this money. I did try and report this to Paypal but they are now requiring me to fill out forms with a government agency for internet fraud. I just don't have time for this so Paypal will NOT be going to bat for me with Noracora. This will all go in the trash or maybe donated if they will take it! This company should not be allowed to scam people on the internet.

Thumbnail of user lened1
1 review
1 helpful vote
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August 13th, 2019

I place an order on 20 july and i just received on 02 august. It is what i ordered and exactly the same in the picture. Thank you so much and i will continue doing business with you. I don't have regret ordering from you. I had my doubts after reading all this bad comments but now they have been cleared.

Shipping
Thumbnail of user kellys1414
1 review
0 helpful votes
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January 1st, 2022
Verified purchase

Please be aware that you are responsible for the shipping on any returns - in my case this would have been more than the cost of the clothes. Had to be returned to China even though the parcel came with New Zealand postal on it. A real rip-off.
Also watch what currency you are paying in.
Have been offered a 15% refund.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Ballentynes

Tip for consumers:
It would have been helpful to know the correct sizing and that goods had to be returned to China at your cost

Products used:
None of the ones I ordered as they were all much smaller than the measurements given on the site.

Service
Value
Shipping
Returns
Quality
Thumbnail of user stellag25
1 review
4 helpful votes
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June 21st, 2019

BEWARE! Their website is fake. The products come from China about a month later and do not look at all like their items on the Website. The fabrics are made of polyester and a lot of them are see through. Most everything is VERY cheap looking unlike the pictures on their Website. Check out their Website and you will see they do not even state where they are located. If you decide to return the items purchased you will have to pay around 100.00 dollars to send it back event if they made a mistake sending you a wrong size or clothing that looks nothing like their pictures and some state made with linen when in fact it is a blend of polyester. By the way, Paypal protects them! I guess because they are making money, SO SAD! I wish there were some way to report this to some kind of Consumer Protection entity!

Thumbnail of user tinal355
1 review
0 helpful votes
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September 30th, 2020

I ordered 4 items from them on 7/5/20. I got on one item around the end of July. I didn't get the other 3 until 8/24/20. I e-mail several times and got responses and tracking numbers but it showed my parcel sitting somewhere forever. Then when I finally got the package one of the shirts didn't fit. I sent an e-mail for return instructions and was told it would have to be sent to China and I would have to pay shipping charges. They did offer a 15% cash back in place of return which I took but that amounts to $3.00. I'm just going to see if I can sell the shirt or end up donating it.

Thumbnail of user michellep2287
1 review
0 helpful votes
  • Send Message
September 6th, 2022
Verified purchase

First the website I originally visited said made in North Carolina. This is not true! These clothes come from China and are expensive to return. Sizing is not accurate and material is very cheap. If you want to return the item you have to pay for shipping and customs fees to China.
Don't bother!

Tip for consumers:
Avoid buying products from this company

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback. There might have misunderstanding between us. We did not state the items were made in North Carolina. Did you find this on another website?

I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.

The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking.

We have been paying attention to the quality issue and are working on improving it. In order to better help with your issue, could you please provide your order number for checking?

Thumbnail of user deborahr321
2 reviews
8 helpful votes
  • Send Message
June 19th, 2019

Received the item not as described or the material as described I went to their site Noracora.com pulled up the return form, filled it out by hand and mailed to the address provided in the US. Noracora admits that that address is a transfer station of theirs but since the item was not returned to China no refund would be made. I am protesting the charge with PayPal.

Thumbnail of user donnav96
2 reviews
6 helpful votes
  • Send Message
August 14th, 2019

I asked to exchange a dress I bought from Noracora for a different size. Not possible, nor was a complete refund. The following is a direct quotation from email correspondence with a Noracora representative:

"Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package.

Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth."

I haven't even received the 15% back. Scam, scam, scam.

Thumbnail of user victoriar579
1 review
0 helpful votes
  • Send Message
June 14th, 2022
Verified purchase
• Updated review

Great prices and I loved the shirt I bought from you a month ago but this second order all items were to be size extra large and ended up with a whole outfit in small including the shoes. I won't be ordering again

I called because I noticed the shoes were the wrong size and they said they couldn’t fix it.

Reason I chose this business:

I liked the looks of the clothes and my first order was great

Reason I chose this product:

Liked the way they looked

Service
Quality
Great prices and I loved the shirt I bought from you...
May 14th, 2022
Verified site experience
• Previous review

Great prices and I loved the shirt I bought from you a month ago

Thumbnail of user karenm2038
1 review
0 helpful votes
  • Send Message
July 14th, 2020

This online clothing store has a great selection of accessories and clothes to choose from, their customer service is top notch, they even accelerated the delivery of my order, I highly recommend this boutique for casual and stylish clothing for all the girls.

Thumbnail of user nadiad80
1 review
0 helpful votes
  • Send Message
October 17th, 2022

This website posts pictures from other companies websites and try to make them when order placed. I placed order for two pieces and received the first one so far. It does not look like the picture posted and the size is way off!

Tip for consumers:
Do not order from here. The product doesn't match the picture at all, as the pictures are taken from other companies website and their sizes are way off!!!

Products used:
Top

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback. Parts of our products are designed and produced on our own, and parts are by our supplier which might have same style item with others website.
The detailed measurements of different products on our website differ even in the same size. If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.

Thumbnail of user mirellat3
1 review
0 helpful votes
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March 25th, 2021

The clothes are of good quality, exactly as on the web, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order from another country the shipment has taken longer than I expected, but not so much.

Thumbnail of user sharib95
1 review
14 helpful votes
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February 12th, 2021

Edited review: NoraCora refunded the entire amount of my purchase to me AFTER I posted the first review (Thank you sitejabber!)

I bought two pairs of boots. Both were to be size 41. One was correct, the other was HUGE. Customer service insists that, because they were in a size 41 package, they must be size 41. I could either return them to China at my expense and be refunded what I paid, or accept a refund of 25%. When I said neither was acceptable, they just said, "Well you got what you ordered." You can see from the picture that the gray boots are several sizes bigger.

Tip for consumers:
Be careful. The products are inexpensive but not worth the trouble. Nothing happened when I contacted customer service, I only received a refund after posting on sitejabber.

Products used:
Boots

Service
Value
Shipping
Returns
Quality
Thumbnail of user norip
3 reviews
3 helpful votes
  • Send Message
October 17th, 2020

I purchased 72.00 of clothing from Noracora. The chest portion of all their clothing run much smaller than the rest of the outfit. The return address on the package is in San Francisco, but as soon as you try to return anything, they want it sent internationally. It costs half of the entire order to return the items! Complete waste of money. I will never order from Noracora.

Tip for consumers:
Don’t get tricked into thinking you return the items to the return address in San Francisco. They want all returns sent to China, which costs half of the purchase! 50% loss of money shopping with Noracora.

Products used:
None.

Service
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

Thumbnail of user alexisg362
1 review
0 helpful votes
  • Send Message
January 6th, 2023
Verified purchase

The blouses I ordered looked thicker on the website than they actually are. I am do not like them very much but it will cost me to return any one of them so I am keeping them and may give a couple away.

Quality
Thumbnail of user mimia28
1 review
0 helpful votes
  • Send Message
January 9th, 2021

They say orders shipped within 10 to 15 days. Try 31. What you get is not what you see on website. The shipping costs were expensive. Am sooo glad that I only ordered 1 piece. I would not recommend this website to anyone.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We need complete information to help you address the problem.
You can submit your return request in this page: https://noracora.com/order-query. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user georgettet8
1 review
0 helpful votes
  • Send Message
September 9th, 2020

The best customer service on the internet! Thank you so much in customer service for helping me resolve my return! Unfortunately, I didn't like my order when it arrived, but they were able to help me figure it out! It's a super website!

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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