• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user meganl134
1 review
5 helpful votes
  • Send Message
November 25th, 2019

I ordered 2 pairs of boots for a costume party, with the hope they would be cute enough to wear out. They took 2 months from purchase date to arrival at my home. When they arrived the color of the boots were not the same as advertised and on pair had what felt like a nail jabbing into my heel. I tried to return the boots and there was no response from the company on how to return. I cannot recommend ordering anything from this company.

Thumbnail of user mimia28
1 review
0 helpful votes
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January 9th, 2021

They say orders shipped within 10 to 15 days. Try 31. What you get is not what you see on website. The shipping costs were expensive. Am sooo glad that I only ordered 1 piece. I would not recommend this website to anyone.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We need complete information to help you address the problem.
You can submit your return request in this page: https://noracora.com/order-query. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user michayj
1 review
0 helpful votes
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January 23rd, 2021

Dealing with this online boutique was an absolute pleasure. My products were not only delivered quickly, but they were very helpful with their seasonal discounts in the middle of the quarantine, a sigh of peace of mind and joy in these difficult times.

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thank you for loving our products.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help. You can also chat with us online.

Have a good day!

Thumbnail of user georgettet8
1 review
0 helpful votes
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September 9th, 2020

The best customer service on the internet! Thank you so much in customer service for helping me resolve my return! Unfortunately, I didn't like my order when it arrived, but they were able to help me figure it out! It's a super website!

Thumbnail of user milenac17
1 review
0 helpful votes
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March 31st, 2021

This online clothing store is perfect. The quality and fit are amazing and for the price you get your money's worth. Shipping took less than two weeks, which is really comforting if you have a little time to get clothes for each event

Thumbnail of user norip
3 reviews
3 helpful votes
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October 17th, 2020

I purchased 72.00 of clothing from Noracora. The chest portion of all their clothing run much smaller than the rest of the outfit. The return address on the package is in San Francisco, but as soon as you try to return anything, they want it sent internationally. It costs half of the entire order to return the items! Complete waste of money. I will never order from Noracora.

Tip for consumers:
Don’t get tricked into thinking you return the items to the return address in San Francisco. They want all returns sent to China, which costs half of the purchase! 50% loss of money shopping with Noracora.

Products used:
None.

Service
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

Thumbnail of user nadiad80
1 review
0 helpful votes
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October 17th, 2022

This website posts pictures from other companies websites and try to make them when order placed. I placed order for two pieces and received the first one so far. It does not look like the picture posted and the size is way off!

Tip for consumers:
Do not order from here. The product doesn't match the picture at all, as the pictures are taken from other companies website and their sizes are way off!!!

Products used:
Top

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback. Parts of our products are designed and produced on our own, and parts are by our supplier which might have same style item with others website.
The detailed measurements of different products on our website differ even in the same size. If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.

Thumbnail of user annieo17
1 review
4 helpful votes
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July 22nd, 2019

Just received 5th item I'd ordered - the others were of cheap quality and the colours nothing like the ones in the photos.
Today though the dress arrived - unfinished hems and looks awful.
The returns process is so difficult and costly though - do not shop!

Thumbnail of user terrec3
3 reviews
32 helpful votes
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October 18th, 2019

I ordered this dress from their website and the dress on the right is what I have received.
It will cost me more to ship it back and they want to refund me only 15% of what I paid for the dress which is not the dress I ordered. I keep getting the same old run around like
What is the order number, when did we ship it. Went back on their site to look up order number and it now doesn't exist. I don't usually write reviews but I am very disappointed in their customer service or should I say lack of customer service.

Thumbnail of user conniea261
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

1 star is a joke, they need to be closed down. Everything was junk, nothing like the clothes they advertised. I don't recognize anything they sent. Do not waste your money, because they won't send a return label and if they did it would cost more then the items to send back to China. HUGE BIG BIG MISTAKE. I'm going to try and stop payment on this false advertising junky rags. This stuff feels like a cheap nightgown the white shirt is paper thin and see through that pink and blotchy cream colored frock is a joke and the first 2 pics I have no words to describe other then JUNK

Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user marthag914
1 review
0 helpful votes
  • Send Message
August 19th, 2022
Verified purchase

Your cart and the prices it shows is very confusing and keeps changing the totals as I m checking out, extremely frustrating. It looks like you are cheating me. I like your clothes that I received on my first order which is also now my last order. I will never buy from you again unless you streamline your cart to show the price that reflects what it says under the item. It takes too long to make an order bc I keep checking your figures. Bad business

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback. Sorry for any inconvenience caused.

Please note that pre-sale, flash sale and final sale items cannot be combined with any other discounts and multiple discounts cannot be used at the same time. And the amount maybe less than $109 after using discount, which will be added shipping fee.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We will improve the discount issue of our website and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user dorisw412
2 reviews
0 helpful votes
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May 3rd, 2023
Verified purchase
• Updated review

Your items are very nice but your size guide is wrong. And if you're getting your products from China that is why. Asians body structure is different than Americans. They are much thinner and shorter than Americans. And your refund system is wrong because we should get a full refund back when we send in a return not just a partial refund. And then we have to pay the post office for returning the item so because of all these issues I won't buy from you again.

See previous page

Reason I chose this product:

They looked pretty.

Service
Quality
Excellent items
April 1st, 2023
Verified site experience
• Previous review
Thumbnail of user sarahh1507
1 review
0 helpful votes
  • Send Message
September 21st, 2021
Verified purchase
• Updated review

Easy to order, but have found items not as presented, sizes are hit and miss, and receipt of merchandise iffy. Items look so great online that you still order hoping next time will be a hit. Returns are basically impossible having to deal with foreign contacts. I just donate the items that don't fit! Will not order again.

Reason I chose this business:

Looks good online. You have a good ad firm.

Reason I chose this product:

Looked good. Almost always disappointed.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

We support returns. After inspection, we have not received any return request from you.

If you don't like the product in your order, you can submit a return request online here: https://noracora.com/contact-us

How to Make Your Return:

Step1: Click the "Tracking Order" feature at the bottom menu of our home page.
Step2: Enter your Email Address and Order Number.
Step3: There is a "Return" button in the specific order. You need to click it to submit the return request and you will get authorization from us by email with a label with our return address.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Easy to order, it have found items not as presented,...
August 17th, 2021
Verified site experience
• Previous review

Easy to order, it have found items not as presented, sizes are hit and miss, and receipt of merchandise iffy. Items look so great online that you still order hoping next time will be a hit. Returns are basically impossible having to deal with foreign contacts. I just donate the items that don't fit! Keep telling myself NOT to buy again but the look of the items draws me in.

Thumbnail of user yashk10
1 review
0 helpful votes
  • Send Message
July 21st, 2020

I ordered items and it took over 6 weeks to get the partial order. Colors of blouses are so off from what is shown on the website. After 7 weeks I am still waiting for balance of my order. Looks like it is a company in China that takes order and then ships. Do not order from them.

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 28, did you receive it? We also sent you a message to confirm the status of your order. Please check.

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user laurer4
1 review
6 helpful votes
  • Send Message
March 21st, 2020

Fantastic shopping experience with this page! It was the first time I bought something from them, I bought 9 items in total. They all fit together perfectly and were as described. They sent me some earrings that were incorrect. I contacted them online, they told me to print a postcard and put the item back in the bag and send it free. Three days later I had the correct article.

Thumbnail of user almiraa2
1 review
0 helpful votes
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July 8th, 2020

Beautiful range of clothing at reasonable prices. I recently bought a soft knit sweater, which is comfortable and stylish. The staff is friendly and helpful. The experience is excellent, with service as an added bonus!

Thumbnail of user patriciah999
1 review
1 helpful vote
  • Send Message
July 19th, 2020

I placed an order for an item one month ago. I never received an order confirmation even though they were promptly paid. When I followed up via their website, I was given a bogus shipping confirmation number. All I learned was that the item had been shipped. When I complained (again via their website), I was told I would hear back from a customer service rep "within 48 hours." That was 6 days ago. And I still haven't received the item. Have lodged a formal complaint with PayPal. This company is a rip-off. Buy at your own risk!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user karene991
1 review
0 helpful votes
  • Send Message
March 20th, 2023
Verified purchase
• Updated review

I have ordered several times from
Noracora and I have been very pleased with my purchases. The blouses and sweaters that I have purchased are stylish and well made. My best advice is to look at the size chart for every item you wish to purchase as their sizes are not what you would expect. User friendly website!

Quality
Easy navigation if website
July 22nd, 2021
Verified site experience
• Previous review

Easy navigation if website. Easy checkout

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Tommy Bahama, Lilly Pulitzer

Thumbnail of user blakel53
1 review
0 helpful votes
  • Send Message
June 12th, 2020

The customer service I received was excellent! Quick responses and always offering ongoing support and assistance were greatly appreciated! I was stressed out about not getting my dress on time and a customer service agent lifted the weight off me and helped me easily! Such a lovely person is definitely a great company :) Thanks for all your help!

Thumbnail of user annar2989
1 review
11 helpful votes
  • Send Message
September 16th, 2019

Never received any of my order.
Paypal paid it right away BIG MISTAKE so i have disputed it on my card.
Dont order from this site its a scam
They gave a false phone number and did not respond until paypal contacted them!
If you do ever get what you ordered, good luck trying to return it or get a refund.
Just dont order from them to begin with.

Thumbnail of user luberts
1 review
25 helpful votes
  • Send Message
April 7th, 2019

Promised delivery, got email said making product, then nothing, I emailed again, they said delayed but no delivery date given. I gave up and am getting credit card refund. I do NOT recommend the company.

Thumbnail of user adenau
1 review
0 helpful votes
  • Send Message
November 27th, 2020

These blouses are the perfect combination of comfort and elegance. They serve me for any occasion since they fit with a casual style. I recommend this website for all clothing needs for girls like me!

Thumbnail of user amarantak2
1 review
0 helpful votes
  • Send Message
September 30th, 2021

Buy online here a jacket of excellent quality material, the zippers and everything is of very good quality. I am relieved as I was a bit concerned about ordering from abroad. Would definitely order again.

Thumbnail of user annak890
1 review
0 helpful votes
  • Send Message
October 11th, 2021
Verified purchase
• Updated review

Attempted to return more than half of my order but due to your impossible return policy we accepted & took a lose. Prior to placing my I had read many reviews as to sizing which turned out false. Also the reviews written about return policies were false. In my opinion all fake reviews! Never again will order from this company & will continue to tell family & friends the same!

At first offered 15% of compensation for my loses. Then once finally got shipping label a page & halo of instructions & possibilities why the return clothes may accepted I was offed a 50 % compensation. With all the hassles presented to us to ship back I decided to accept the compensation & be done with this horrible company!!

Reason I chose this business:

Looked like a legitimate site

Reason I chose this product:

Looked nice

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Very good so long as the order doesn't take forever...
August 8th, 2021
Verified site experience
• Previous review

Very good so long as the order doesn't take forever to deliver!

Please list at least one online fashion shop that you are more satisfied with. The more the better.

The Greater Good Store

Thumbnail of user janj62
1 review
8 helpful votes
  • Send Message
May 25th, 2019

Clothes only partially delivered after a month of waiting. Material is handkerchief thin. Instructions say to hand wash or dry clean. The dry cleaning bill would b more than the piece of clothing is worth!

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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