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Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
195,031 reviews
Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly
I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again
I ordered without realizing that good cane from China (my mistake). Items came and easy smaller than expected, maybe three sizes smaller. So I wanted to return them, sent the emails before they even responded. They offered 25% refund if I agreed to keep the items and then reluctantly email return address as I refused to keep clothes. Mailed items in early Sept and today Jan 27,2020 they arrived back. I have since learned that they just refuse package. So I paid $150 on clothes then $60 on postage =$210 out of pocket!
I ordered XXL which I'm usually a L all the pants shirts jackets sizes will fit BARBIE so if your a size 2 or 4 and don't mind disposable attire...this company will work for you. Shoes/boots are made of styrofoam, the jacket is supposed to be a coat its made out of polyester the thickness of a blouse.
I'll donate my 110.00 I spent to the local Goodwill.
Products used:
None
I ordered the beginning of December and expected by Christmas but came about a week later. The clothing is substandard. Nothing fit and the quality was poor. When I placed my order the shipping cost did not appear until I hit PURCHASE then this $30.00 figure appeared. I was stuck. I bought $120.00 worth of poor merchandise. I'll eat this money because I'm not about to pay another shipping cost to hassle with a credit. Stuff looks good on line but none of the 7 items I purchased fit properly. Don't waste your money.
Tip for consumers:
If you are spending a large amount of money you shouldn’t be paying a large shipping cost. It was a 4th of my purchase price. It was stuck on after the purchase was confirmed. You also have to pay shipping again to return the merchandise. This isn’t the first, but the last, overseas company I’ll ever deal with again. Twice bit.
Products used:
Out of 7 items I’m using the 2 (cheap) tote bags ordered. Clothing didn’t fit and one item sheds tremendously due to the cheap fabric.
Thank you for your feedback and sorry for any inconvenience caused.
Would you please provide the correct order number so that we can help you?
The order number you provided is an unpaid order and it does not match the description of yours.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Do not order from this company, it's a scam. You will not get what you ordered. Items are nothing like the picture. Very poor fitting. Not made by a professional. Material is cheapest i've ever felt. Luckily they only got me for 30 bucks. Wish I would have read the reviews. Will not be returning, so the can't scam me again. Reviews are saying you won't get your money back and I believe them.
Tip for consumers:
Do not buy from this company!
Products used:
Bought a dress that was not like the picture. This company is a scam. Very poor quality, terrible sewing. Trash!
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
After waiting almost two months for shipment I received a much smaller than expected package. I ordered seven tops, a pair of casual pants and a few accessories. The contents were of horrible quality fabrics and workmanship. Items are definitely misrepresented in photos. Earrings and belt were smaller then represented and of poor quality as well. A waste of time and money as I'll have to donate items to Goodwill. I should have read the reviews before ordering. I won't bother to try to return anything as I'm sure that too would be problematic. Chalk it up to a lesson learned and hope it saves you the trouble.
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`ll keep improving our products, delivery and service. Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
I received 3 dresses from Noracora. The material was EXTREMELY thin; so thin that I would have had to wear a camisole underneath so as not to show my underwear and bra.
I ordered a size Large for each dress but could not even put my arms through the arm holes it was so tight.
Both sleeves on one dress were fraying.
These dresses are obviously made from the cheapest material possible. I will never waste my money ordering from this company again.
Products used:
I did not use any products from the order.
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry to hear that the product does not meet your expectations.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I ordered some clothing for almost $100. One item was $29.99 and did not fit.
The return department offered me $4.50 to keep item. I said no. Then they offered me $6.00. I refused.
I later found out it costs between $24-$50 to return an item to China.
Just be EXTREMELY sure when you order online it's NOT a Chinese Co. If you may need to return. That's my view anyway.
Horrible return process. Took multiple emails just to get the information I needed to return. It no shipping label, you have to get and pay for your own and THEN they only gave me back 60% of what I paid. It's a shame, I liked some of the clothes but now I'm never ordering from them again. Get with the times. Everyone's shopping online now so your return policy is ridiculous and outdated.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Kindly be noticed that according to our policy,customers will have to pay for the return shipping fees.However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
Rest assured that if the product meets our return policy requirements, it is eligible for return for refund. ( Not just 60%, but full refund for the item) You may double check the email we sent.
If you need additional assistance about return, please feel free to contact us by email at service@noracora.com
Best regard,
NORACORA
Waste of $$$$. What's advertised is not what's shipped. Advertised dress as 'Graphic Linen' but its actually just a print on polyester. My bad for not reading further but the dress is a very lousy copy of the picture. Doesn't even deserve zero stars. The pics are copied from other sites and maybe the dresses are copies as well? There are other review sites out there, wish I had read before I bought. Btw, ordered in November 2019, delivered February 2020. Pics show the differences in the item shipped, you can research graphic linen bohemian dress..
The dye from the collar and stripes bleed onto the shirts main white part. Noracora offered 15% off so i don't need to ship it back to China. They will not give you the address to see what the cost is so there is no way for you to tell if 15% is better then sending back, I totally get 15% $2.50, would be fine if it was a fit issue or I did not like! That is on me. However this is a defect and is not wearable. The return includes photos so they know the issue. It is poor quality. Minimum they could of done was--- A) ship a new one, B)offer the cost of the shirt off another items. C) better % back. I purchased several other items, almost $200 worth they were cute and not many issues, most likely only a one season attire, as expected for price. Hoping they make it through a washing... I would have purchased again except for their response, was "colors of products will differ on different displays, for different products. Sad but not worth not knowing how many dollars to ship back.
Tip for consumers:
if you are someone that donates rather then return this could be your place
Products used:
shirts /dresses/ cover ups
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback.
Sorry to hear that the product does not meet your expectations.
We will forward your feedback and keep improving our products and services.
We understand your thoughts. Our products are shipped from our fulfillment center in China so the address for returning products is also the return warehouse in China. Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
We have been paying attention to quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Do not buy from this company. They are a false advertiser. They promote "easy returns" front and center on their website, and yet they do not permit any returns. I emailed them to ask how I can return my purchased items and they not only required 3 emails to reply to me (running out the 30 day return policy" but they also replied just once and never again when I clearly stated I wished to return my items. Basically, Nora Cora will not refund your money.
Tip for consumers:
Na
Products used:
Clothing
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Upon checking, we have sent you several email but most of them are still unread. Could you please check the mailbox as well as the spam?
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
What I ordered is not what I got. It is a horrible replica that you could not even consider a replica. Photo below will show advertisement verses what I received. Communication with is very delayed and they send you format email requesting info you already sent them. It takes well over 24 hrs for communication. Over a month after ordering they still had not sent out entire order, which is good because then I could cancel it. Still waiting for my refund. Can't return because shipping to China would cost well over what I paid for it in the first. Easier to throw away as my husband even forbid me from wearing at home. Please do not waste your time money and energy on this fake scam site.
The clothing is NOT as advertised but very crudely made and took a month to arrive. I requested a return after learning that it was all very large and not what I ordered. They offered a 15% cash refund instead of returning the items and said I could alter them. After another attempt they offered 25% to me in place of a return but finally sent a return label and instructions which I followed carefully. I have tried for months with over 20 emails trying to resolve this but their response always is that they haven't received the return. It looks like I wasted $263. I feel it's time to report to the Fair Trade Commission.
I ordered several items from Nora Cora. Some of the items although made of thin material still fit well and look good. The two pairs of shoes ordered were made of extremely cheap materials. There was visible glue on the shoes. They are stiff and have "weak" spots. They don't feel good at all, very disappointing. The items that I can wear are thin and very wrinkly. Even out of the dryer I have to iron each piece. I need an approval for a return and must pay shipping for the return. It is cheaper for me to cut my losses. The quality for the price does not match. Beware and choose your items carefully if you intend to shop this site.
I ordered almost 4 weeks ago, received 1 item out of 4, that item was the wrong color, and the size must have been for children. I have tried to contact them through email (the only option on their website) and have received no response. I am sending the item back, at my own expense, but am hoping my protest of the charge that I filed with my credit card company might have some effect. It's too bad, because the photo's of their clothes look amazing. Don't be fooled.
I ordered several things to try, but they all ran small, particularly in the bust. The shirt fabric was also really weird. Plus they came in three packages over three weeks more than a month after I ordered them. When I went to return the items I was told they would need to be shipped to China! Which is pretty ridiculous! I am most unhappy and warn everyone away from this company.
Tip for consumers:
Don’t use it!
Products used:
None. Poor fabric, poor fit, and stuck because returns are impossible.
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
I ordered a Khaki comfy sweater, when the item arrived which it took an additional 2 weeks for my items. I was told after several attempts to have some type of communication that this was a item which was in high demand (I strongly disagree)
Tip for consumers:
Not happy with the service’s / communication is horrible
Products used:
None yet due to the item wasn’t what it appeared on catalogue
Dear customer
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced.
After verification, we have not received your previous inquiry. You first contacted us on October 30. We have email and 24-7 Live Chat service now. We always strive to provide prompt and efficient service to our customers.
Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping. Upon checking, this item is hot sale item, it was slightly delayed before shipping, but it has been delivered within 20 days of placing your order. You can check our shipping policy in https://noracora.com/information/shipping-delivery
We understand how important it is for our customers to receive their orders in a timely manner. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.
We want to assure you that we strive to provide accurate and representative images of our products on our website. Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Purchases can be returned for refund, we have sent return label to your email address on Oct 30th, you can return the item to us for refund.
Again, thank you for reaching out to us on here. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
If you need additional assistance, please feel free to contact us by email at service@noracora.com. We will reply to you within 24 hours.
Best regard,
Ashley
NORACORA
This company is not reputable. First of all the quality of the clothing is awful. The fabric does not drape well and is cheap. When I tried to get a return shipping label, I got a run around. It took me over a week to convince the company I didn't want their clothes. Also, they fail to tell you on their site, that you will have to return the items to China which costs almost as much as the order itself. Please, do NOT order from this company. You will most likely regret it. Read all the complaints filed against them. I plan to take this up with the better business bureau.
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I ordered a pair of shoes from Noracora last month. Shipping charges were very expensive (nearly doubled the cost), delivery took weeks, shoes were sized too large, and, if I wanted to return them, I had to pay the return shipping cost to Guangzhou China! I opted instead for the lousy 15% "alteration" refund (like you can alter shoe sizes) and will give the shoes away. This was the worst online shopping experience I've ever had.
Tip for consumers:
Shipping charges are very expensive. Noracora offers a 15% “alteration” refund if a customer prefers to keep incorrectly sized product rather than shipping it back to China. This is not helpful when it comes to shoes!
Products used:
None. The shoes were sized too large. It’s cheaper to give them away instead of paying the return shipping charges to China!
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We have refunded the partial money you accepted. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Stay safe and have a good day!
You will not get what you ordered but cheap knock off. I purchased with PayPal and was refunded for items they never shipped. The pants I ordered where to be linen and I got crap dollar store quality pants. I investigated the jeans I didn't get were from images of Italian design pants costing over $100. Noracora had these pant for $11. So it's false advertising and sending cheap not even close to the same clothes.
Tip for consumers:
Don't use this site or order from them.
Products used:
None
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
You can email us regarding your request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Stay safe and have a good day!
I bought a coat that had the materials listed as "faux fur and faux leather." What arrived is not faux fur and faux leather as stated in the description. It's almost entirely polyester and cotton. It's about as thin as cheap costume material in the US. Shipping took FOREVER, which I would understand, but I'd like to point out that this comes from China and not London as implied on the noracora.com website. This purchase was the single biggest waste of money in my entire life. This coat (and the boots I bought from NoraCora as well) will be thrown into the trash can. I can't even give them to a charity, because they are so disgustingly cheap and useless. I will never purchase from this site again, and I'll make sure none of my friends or followers do either. I submitted this review to the actual product pages on the NC site, but I seriously doubt they post any of the negative reviews they receive. The attached photos are of what I ordered versus what I received.
The items are very cheaply made and the material is very low quality. In the US you would not sell well with any of this to anyone. The items made are cheaper than a DD's or Blots. I had no Idea Noracora was outside the US. I know the reviews are fake. I would not buy from Noracora again, even the socks were so cheap after two wears I'm sure there will be holes if not, during the first wear.
Tip for consumers:
Be careful picking items, the quality is very low grade. Material feels like knock off material. Returns will cost you only. Found out It will cost more to ship the items back than to keep them. I will never purchase from Noracora again. Its just s headache. I needed to return 2 medium pants and the 1shirt so far still waiting for other items since 10/28/21
Products used:
4 pants 1shirt 2 dresses 1pair of socks
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.
Thank you for your suggestion and we will improve our products accordingly.
By checking, your order (the remaining items) is still in transit. Thank you for your patience, we will urge the logistics provider to transport the package for you as soon as possible.
You can log in to our website to view your order information: https://noracora.com/order-query
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Out of 14 items, not one fit. I ordered 2 sizes up to allow for shrinkage. All were several sizes smaller than specified on the fit chart. They offered me a 15% refund since the return to China would be expensive. Note: The order shipped from California, bit returns are required to be sent to China. This company is a scam. Do not order from them.
Tip for consumers:
Do not order. Even if you don't get the correct item, you will not be credited for shipping. You will be required to send the order to China even though it ships from California.You will not be able to return items for a full refund. You will be offered a 15% refund.
Products used:
Not a single item was the correct size. The photo is of the one item I could actually put on. It's easily 2 sizes too small. Nothing matched the measurements provided under the description. Also, the fabrics specified were different than the descriptions. For example, items described as cotton were polyester, or a cotton blend.
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
Sorry the order number which you provided is incorrect.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.
We need complete information to help you address the problem.
You can submit your return request in this page: https://noracora.com/order-query.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I would give the rating a zero if i could. I ordered several sweaters from the site. All of them fit very poorly, like they were made for someone who has no shape. They did not resemble the picture. Don't waste your time. I wanted to send it all back, but it was cheaper to keep it than pay the return shipping cost. Waste of money.
Tip for consumers:
If you choose to return the item, it may cost more than the actual price that you paid.
Products used:
None
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
Ordered several dresses that came late. The quality was pretty bad, the material feels like plastic! I tried to return them but the company makes you jump through many hoops. They replied that I was suppose to send it to China at my expense! Wow, learned my lesson not to trust these kinds of places...
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Gain trust and grow your business with customer reviews.
Dear Customer,
Thank you for your feedback!
We apologize that you did not have a good shopping experience with us. We will try our best to improve our products and services.
If you run into any issue, please send us detailed information by chat or email. We will check for you and help you solve the issue as soon as possible.
It sounds like the sizing of the clothing you received was not accurate, and that might have caused frustration. Please note every item has its own size chart. Some of the items has smaller measurements than standard size, and some larger.
We suggest customers check the measurements provided online for each item advertised as comparing them to your wardrobe to insure a better fit.
We are deeply sorry that you are not satisfied with our product. What we have been trying to do is to make you have a good experience of shopping by providing the best quality we can achieve. If you are not satisfied with the material and that you do not want to return them, you can contact us by chat or email and discuss with us for a solution. Our customer service is always online on chat and will reply in 24 hours by email.
Afterall, thank you very much for your feedback and it will be forwarded to our related department. We believe that our company will make better progress due to valuable customers like you.
If you need additional assistance, please feel free to contact us by chat or by email at service@noracora.com. We will reply to you within 24 hours.
Best regard,
Louisa
NORACORA