• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

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Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user catalinm
1 review
0 helpful votes
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October 14th, 2020

I liked the great quality of the fabric of my new dress, I bought several for an event in this online boutique with my sister, we got beautiful designs and a perfect size. Highly recommended this store to buy women's clothing online.

Thumbnail of user loretad4
1 review
0 helpful votes
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March 27th, 2021

Always good online service. I have been shopping for clothes here for about a year and never had a problem with them. Their customer service staff is also quick to address any concerns you may have regarding the orders I have placed.

Thumbnail of user armonyg
1 review
0 helpful votes
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May 18th, 2020

Being a long time customer I always enjoyed the shopping experience here. Orders arrive on time and the products are affordable and of reasonable quality for the price paid.
Buying online is easy and convenient. Payment through PayPal is also very simple.

Thumbnail of user giselaz1
1 review
0 helpful votes
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February 18th, 2021

I found the website easy to find clothes for the girls in my family. The design is exactly as the photo shows and fits very well. We had bought the same dress previously that we already knew the brand. Received on time.

Thumbnail of user anastasiaw16
1 review
0 helpful votes
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November 21st, 2020

Excellent, quality clothes and also different. I love his unique style, vintage clothes adapted to our time. Everything I bought feels great, there is no person who does not comment on my outfit. Congratulations on getting your own style, I love it.

Thumbnail of user ximenaw2
1 review
0 helpful votes
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August 14th, 2020

I just placed my order, but I am sure I will make more. Really easy to set up and pay, and this website has not only great prices but a great variety of clothing as well. Honestly, I had fun browsing here.

Thumbnail of user crystald150
1 review
1 helpful vote
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August 15th, 2019

I really liked this coat and the size is correct. It is seen that the fabric is of good quality. It is ideal for use in spring. Shipping has taken longer than other times. Noracora, I hope you can improve your shipments.

Shipping
Quality
Thumbnail of user dorisv189
1 review
0 helpful votes
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April 9th, 2023
Verified purchase

Need easier method to find items when shopping. Some of the items were made with very different material... not sure if they will be durable.
On the other hand, the offering is very diverse - not the same old styles that everyone sells.

Service
Quality
Thumbnail of user albam23
1 review
0 helpful votes
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October 4th, 2020

Fast transactions and great clothes. The jumpsuit would be my favorite among all the models sold on this website. They are very comfortable to wear and fit my butt perfectly. I have not found a similar website as good as this one.

Thumbnail of user brendai563
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

Although the products came in good time, It took a couple of weeks to get a return authorization. Tried following directions, then sent am email, finally chatted with customers service and got the authorization. I am returning two of the three items.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Chico's - No shipping

Service
Quality
Thumbnail of user staceym582
1 review
0 helpful votes
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December 11th, 2021
Verified purchase

I ordered five dresses from NoraCora. Three fit fine and two didn't. I tried to return them, but they told me I would have to pay return shipping to China which was very expensive. They suggested I take a 15% credit instead. I would've gotten a $4 refund. They also don't take returns on earrings. One pair of earrings I ordered was not possible to wear. My holes would've been stretched out terribly. They wouldn't allow me to return them. I'm very disappointed. Not worth ordering from them to begin with.

Products used:
Dresses, rings, necklace

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

Upon inspection, we did not see any information mentioning damage to the earrings from the email you sent to us. Because we don't know that your product is damaged, so we couldn't deal with the problem about the accessories in your order.

According to our return policy, jewelry products are indeed not in the scope of return. But if there is a problem such as damage, our customer service staff is an objective and humane professional team. If we know the problem, we will absolutely deal with it for you immediately. But the premise is that you need to tell us the problem in time, thank you for your cooperation.

Could you please take some pics and email us back so that we can check for you?
For wrong item(s) issue, We need:

1. A picture of the whole package including the clear tracking number;
2. A picture of the WP( WP is the item barcode on the package, 9 digits) and a picture of the exact item you get;
3. A picture of the detailed label of the item including the recognizable size, color and designer's name.

(FYI: We need the pic to confirm whether we send the total different item to you.)

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user serenab35
1 review
0 helpful votes
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April 19th, 2020

I've been shopping here for a while, prices are reasonable, and shipping is always fast! I love express shipping as I don't like waiting too long! Items are generally of good quality and yes style is my online clothing and accessories store!

Thumbnail of user amandae548
1 review
0 helpful votes
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August 4th, 2021
Verified purchase
• Updated review

Good So far, the fabric was not what I expected, was supposed to be denim but was not. Also you need to have size charts relative to u.s. standards. Had to go up 2 sizes and they just fit! Nice looking though.

Reason I chose this business:

Took a chance, last clothing ordered from California was made in China and not made well or sized right nor the fabric it said it was. Their return policy left alot to be desired (as in not ar all)

Reason I chose this product:

Liked the style of the. Dresses

Quality
Good So far
July 5th, 2021
Verified site experience
• Previous review
Thumbnail of user francesz121
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

I was shocked at what came from NoraCora. Looks like prints on cheap polyester fabric. Reminded me of Halloween costumes. One dress never did make it to me but was charged for it. Also, have to send to China to get refunded?!?

Thumbnail of user antonietah
1 review
0 helpful votes
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August 15th, 2020

This online boutique is spectacular, I have loved to buy a little of everything here. The clothes are also cheaper compared to other stores, being almost the same. Its range is quite wide, I have been and will be a frequent customer.

Thumbnail of user barbarab1329
2 reviews
2 helpful votes
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April 12th, 2020

I ordered from this company in February. Since then I have sent several emails and I keep getting put off. If you order from them I doubt that you will get your merchandise or recover your money. Buyer be ware. Barbara Britt

Thumbnail of user yuriw5
1 review
0 helpful votes
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January 31st, 2021

Yesterday I received my daughter's dress and it fits her like a glove. It is so beautiful and it will look amazing to go back to your school after the pandemic. Thank you. We are very happy to have found your website

Thumbnail of user paulak198
1 review
0 helpful votes
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March 30th, 2021

I had a good experience with this online boutique, my orders arrived in less than 15 days, it has very prices, very modern designs... thanks to the simple intervention of customer service they generated a lot of confidence in my online purchase.

Thumbnail of user shaleena
1 review
0 helpful votes
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June 18th, 2020

I had an issue where my email was stolen and it was a birthday present, the staff at this boutique helped me every step of the way even though it was not their responsibility. I have always had excellent service from them.

Thumbnail of user gracez100
1 review
0 helpful votes
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July 29th, 2022
Verified purchase
• Updated review

I was excited to order some cute tops from you. When arrived, later than thought, they were all too small and I didn't like the material that they were made from. When I went through the return process I had to fill it out three times before I received the correct information and, by that time, I was away for 2 weeks. I hope to mail them back as soon as I return and hope that it meets the 30 day deadline.

I had tried a couple of times to get the correct return procedure but hadn’t within the allotted time frame. I reached out to customer service in order to get the necessary information (it took two tries but I finally got it).

Reason I chose this business:

The tops on the site looked cute and they were affordable.

Reason I chose this product:

They were cute.

Service
Quality
So far so good… Hoping for the best!
May 29th, 2022
Verified site experience
• Previous review
Please list at least one online fashion shop that you are more satisfied with. The more the better.

I don’t know yet

Thumbnail of user bb258
1 review
9 helpful votes
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June 15th, 2019

Clothes do not come as advertised... missing about half the fabric needed to achieve the style in the picture. When you want to return they offer you 15% of purchase price or you can return to China at a very hefty mail cost. In the back and forth of email I let them know I was going to return to the address on the mailing package unless I heard from them... I did not hear in five days so I returned to a Ca address. I just revived an email saying to bad for me... now I get nothing. Do not buy from this co it is a sham. Would love suggestions about other ways to get refund and to warn others

Thumbnail of user brendam382
2 reviews
4 helpful votes
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August 8th, 2019

Such a big disappointment! Took many weeks to arrive, then the products were really cheaply made, with holes in them and stitching missing. I tried to return one dress that was really terrible - Very large, very long and stitching mismatched and missing in places and learned that I would have to pay shipping to China! They offered me a 25% refund - I guess they know their products are terrible and so they make it impossible to return. Even they don't want them!

Thumbnail of user ceresl
1 review
0 helpful votes
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January 7th, 2021

I ordered a dress on my first order. It took around 15 days to arrive. They told me they are small size clothes, but when I looked at their size chart and ordered according to the sizes they listed, it fit me perfectly and I was very satisfied with the color, style and material! I decided to try another. It was great! I will say that the bra cups seem to be for someone with a flatter chest, but it will work.

Thumbnail of user patt107
1 review
5 helpful votes
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June 4th, 2019

I ordered a month ago and to date have not received my tops. I emailed and after multiple attempts got one response stating it could be 30 plus days or more. What?
Who does this and what kind of customer service is this. I have attempted to cancel my order again they conveniently do not respond. I do not recommend this company- by American

Thumbnail of user katk58
1 review
11 helpful votes
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October 4th, 2019

Where do I even begin? Don't be fooled by their super trendy casual American-looking models, fresh off the beach. Their clothes are ABSOLUTE JUNK. Instead of the weathered cotton-linen look, you'll receive thin, nasty-looking polyester junk that doesn't fit. I would be embarrassed to wear this out in public. I donated this to Goodwill and never wore it.

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