• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

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Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user annek251
1 review
0 helpful votes
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April 4th, 2021

This website was, frankly, one of the best I've ever asked for. I have never had such a great experience with a deal that I wrote down. The best thing by far was their customer support, who was available to answer all my emails regarding the item itself and the shipping methods they had available to me. If you are nervous about ordering from this site, I urge you to put those feelings aside, as it is a great online boutique! There was a very simple process from the moment I paid for the item to the moment I received it. Overall, I got exactly what I was looking for at a great price this website goes beyond what I honestly think is hard to come by these days.

Thumbnail of user kaya199
1 review
0 helpful votes
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September 30th, 2020

I placed my order on May 18,2020 received an email on May 31 that my order had been filled. When I tried to track the order I could only get info from it being posted on 6/5/20 to it arriving in CA on 6/28. My email inquiries were politely answered by continually asking for more info which had already been included and being answered with "it's in the mail" be patient. It is now over 3 months later and they say they can't give me a refund for items not received. This is unacceptable.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user tammib31
1 review
0 helpful votes
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May 5th, 2021

Still out my $200 plus another $75 for shipping back to China. The said they would give me back 1/2 my refund. IF I change my bad review. This is from 9/2020. My return is still stuck in customs. Now it's 4/2021. Still no refund even though I followed the very detailed return instructions to the letter. Very low quality clothes. DO NOT BUY!

Tip for consumers:
Do not buy from this company

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. For now we can only process refund after your returned items are received. Hope for your understanding.

We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply. You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Have a nice day!

Thumbnail of user donatab8
1 review
0 helpful votes
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July 29th, 2020

I have been shopping here for a while and your products plus customer support never fail to ensure that my shopping experience is excellent. The website is very easy to navigate, the clothes available are always beautiful and the quality is good. I would definitely recommend buying here as I already do with all my friends when they are looking for a nice outfit!

Thumbnail of user marlas32
2 reviews
1 helpful vote
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July 29th, 2019

I love it All the things I purchased came in good condition. When I had a problem with one dress end up being out of stock they told me I could reordered it and wait for it or have my money credit it to my wallet so I may use it towards another purchase. I have not had a bad experience with them yet

Thumbnail of user ceciled10
1 review
0 helpful votes
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June 14th, 2020

This online clothing store has a variety of sizes that suit all women in different shapes and sizes. The delivery of my article was fast and faster than I expected. I am very happy with my online shopping guide, the size was true and her clothes are beautiful, amazing. I will definitely buy more items in the near future as they are very affordable.

Thumbnail of user clorindab2
1 review
0 helpful votes
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March 15th, 2020

I am a regular buyer of this boutique and in my last delivery I noticed that an item was missing. We contacted customer service and my problem was resolved immediately without any problem. It was much easier to be able to send an email instead of waiting and waiting as with other companies. I can't blame them at all but I can congratulate them!

Thumbnail of user aymaraa1
1 review
0 helpful votes
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July 26th, 2020

I love buying clothes here. Very easy to buy you can always find what I am looking for. I love the wide variety of products, brands, and range of awards.
I bought many times the same size, checked the order sizes of the dresses carefully and never had a problem with anything until now.

Thumbnail of user sharons625
1 review
16 helpful votes
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September 24th, 2019

I paid for ~$50 of clothes plus shipping costs. Email came immediately that one of the items had shipped but it never arrived (3 weeks later) so I emailed "customer service." They replied that the item was still processing and would ship in 10-20 days. I emailed back saying cancel and refund. They said one of the items had already shipped so no refund. Now 4 weeks later no product. I have reported them to my credit card company!

Never order from this company, total SCAM!

Thumbnail of user olimpiam9
1 review
0 helpful votes
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August 10th, 2020

The best website I know of, they have the most amazing quality clothes that never disappoint, read the reviews just in case! I recently became very interested in changing my wardrobe, I found a lot of trendy clothes here, often at reduced prices! I can never resist a good swag from this online boutique.

Thumbnail of user calam2
1 review
0 helpful votes
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August 29th, 2020

After analyzing whether Noracora's service es for me, I have been more than impressed. Really easy to order and the two dresses I bought were really beautiful, only one beats the other. The delivery service has been brilliant so far, I will spread my voice among my friends and sing praises to this page.

Thumbnail of user barbaran549
1 review
2 helpful votes
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May 14th, 2021
Verified purchase
• Updated review

I have been a very loyal customer thus far but I am very disappointed with your lack of response on my last order where one month ago I requested return codes for three items, one of which you mistakenly sent twice. I t is very unprofessional to ignore customers. I do not want these items and wonder will I ever get my return response. If not I will no longer shop from you. Perhaps you could subtract the cost of the current items ordered from the past order I requested a return on.

It took a long time to get a response. By the time Nora Cora responded it was past the return time

Reason I chose this business:

Like the fashions

Reason I chose this product:

Visually appealing

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Have a nice day!

I have been a very loyal customer thus far but I am...
May 10th, 2021
Verified site experience
• Previous review

I have been a very loyal customer thus far but I am very disappointed with your lack of response on my last order where one month ago I requested return codes for three items, one of which you mistakenly sent twice. I t is very unprofessional to ignore customers. I do not want these items and wonder will I ever get my return response. If not I will no longer shop from you. Perhaps you could subtract the cost of the current items ordered from the past order I requested a return on.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sandrai227
1 review
0 helpful votes
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February 8th, 2021
Verified purchase
• Updated review

Sweater does not look like picture. Picture shows thick sweater from thick yarn that shows pattern. This is a cheap thin looking sweatshirt looking garment with lopsided from and cheap buttons. I'm done with this site. Glad I didn't order more from them. So don't expect what you see to arrive in your mailbox.

Reason I chose this business:

I love the pictures - only the products are so cheap I will never order again.

Reason I chose this product:

The thickness of the picture but your advertising is not true to form

Service
Value
Shipping
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your sincere feedback. We have been working hard to improve our products and services.

Our ordering steps are not very complicated, we will always think of ways to make online shopping at NORACORA easier.

The shipping fee depends on the shipping distance and weight of the parcels. We now offer free shipping on orders over $119 after discounted.

So when your order amount is less than $119 you`ll be charged the shipping fee. Hope for your understanding.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Website hard to use
January 25th, 2021
Verified site experience
• Previous review

Website hard to use. Shipping is too high. I would love to order more but I'm not paying that much shipping to wait 20 days for delivery.

Thumbnail of user stacyh147
1 review
0 helpful votes
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December 27th, 2019

It is a good store with good customer service. I loved the dress, mistakes can happen in everything, unfortunately, the seam of the dress on one side has loose threads and it was not finished correctly, so I had to return the garment, the whole change process was carried out without problems and quickly.

Thumbnail of user andreao249
2 reviews
0 helpful votes
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March 24th, 2022
Verified purchase

Shopping and check out were both very easy. But I was disappointed with the lack of description, particularly about fabric content. The shawl wrap I bought had the pattern stamped on one side only, with the back side white. Too cheap looking to wear, but I might make a table runner out of it.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

I love the dress selections and the prices.

Quality
Thumbnail of user marthaj480
1 review
0 helpful votes
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August 15th, 2021
Verified purchase
• Updated review

I should have ordered one thing so I could see if I chose the right size. It was a little small for most of the 6 things I ordered. But I'll just give away the ones that I can't wear. When the items came, they were all so cheaply made. I won't be reordering.

Reason I chose this business:

The pictures were nice but the quality of fabric was terrible.

Reason I chose this product:

The pictures were nice but the quality of fabric was terrible.

Quality
Nice and easy, great selection
July 16th, 2021
Verified site experience
• Previous review

Nice and easy, great selection. First time ordering so hoping I chose the correct size.

Thumbnail of user minerbac
1 review
0 helpful votes
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May 9th, 2020

I love the range of beautiful pieces in these boutiques and I can always trust them to be delivered quickly! In addition, they have very unique designs, which is incredible and very useful when you need a new outfit. If I have an event soon, I can always count on them having something great!

Thumbnail of user donnae449
1 review
0 helpful votes
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August 2nd, 2021
Verified purchase
• Updated review

I was supposed to hear regarding return instructions within 48 hours. It has been over a week and I have heard nothing. The dresses I ordered were way too small and I need to return them. My experience with ordering before was great. But If I don't hear back I will never order again.

No answer.

Service
Quality
It has been great
February 20th, 2021
Verified site experience
• Previous review

It has been great. Thank you.

Thumbnail of user aliciac138
1 review
5 helpful votes
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June 9th, 2019

For the price I thought it was worth the risk. You think you are looking at a nice cotton or linen blouse... it will be polyester or rayon... one blouse doesn't even resemble the fabric pattern or the drape of the one the picture... it's been awhile... still haven't seen the complete order. Out of 6 items received... one I'd wear... I'm waiting to see the shoes if they ever arrive! Wish I had taken a picture... one blouse was beautiful embroidered flowers... the one received was polyester... 100% ~ no embroidered flowers... nope... don't order...

Thumbnail of user rachelw570
1 review
0 helpful votes
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August 11th, 2021

I can't think of a more stylish and addictive way to dress for events. Also, their customer service is really friendly. Now I have bought it 5 times and I can say that it has been really satisfactory. Now I'm in love with a pink dress... They really make you feel like a princess.

Thumbnail of user electrae
1 review
0 helpful votes
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December 28th, 2020

They have the cutest styles and are really affordable. And my orders usually arrive the day after ordering, which means I never worry if I need an outfit at the last minute. And I've never had to pay for shipping! I shop a lot online and these girls are definitely one of my favorites.

Thumbnail of user brendav791
1 review
0 helpful votes
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August 5th, 2022
Verified purchase

Their ad proclaimed the clothes were made in North Carolina when in actuality they are made in China. The return process is difficult and expensive since the items must go to China at the buyer's expense.
I ordered two dresses. One was acceptable, the other not. I will not be ordering from them again.

Thumbnail of user giancarlas
1 review
0 helpful votes
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September 9th, 2020

I love this online boutique! They have the cutest styles and are really affordable. And my orders usually arrive the day after ordering, which means I never worry if I need an outfit at the last minute. And I've never had to pay for shipping! I shop a lot online and these girls are definitely one of my favorites.

Thumbnail of user joany34
1 review
0 helpful votes
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May 29th, 2021

Clothing not as pictured, material is substandard- very difficult to return spent $49: to return $105 order. The process took days just to get a return address in China- company offered $35 to keep items but I wanted to spend money in an attempt to get some level of satisfaction.
Can't show photos— package on the way to China

Tip for consumers:
Be extremely cautious

Products used:
None

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We have refunded the money you. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user dianem577
1 review
12 helpful votes
  • Send Message
October 3rd, 2019

Noracora states items will be shipped in 3-5 days. It has now been 3 weeks and I've never received notice of shipping. My credit card was charged at the time of order. I have made multiple inquiries to Noracora but have only received the same automated email each time. I am referring it to my credit card fraud division.

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Typically responds within 5 days

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