• Noracora

Noracora

Write a Review

Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
See all photos
How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user aidem3
1 review
0 helpful votes
  • Send Message
October 4th, 2020

I wrote an email to this website to check the status of my order there, I got a quick response and it was delivered on time, and they corrected the problem without any problem. I am in love with my dress... Very satisfied customer.

Thumbnail of user yuner
1 review
0 helpful votes
  • Send Message
October 16th, 2020

I like this boutique online, they have a lot of clothes, beautiful designs and accessories to choose from. I bought some shirts and I love it. Good customer service too, I didn't have any issues, but I got a confirmation email on my order.

Thumbnail of user scarlettn2
1 review
0 helpful votes
  • Send Message
October 24th, 2020

Super happy with my purchases on this website. I ordered a beautiful dress and a pair of shoes that go with everything. Now I hope to buy some jeans to wear on the weekends, they have very modern designs and the shipping is reliable.

Thumbnail of user rosinab3
1 review
0 helpful votes
  • Send Message
February 8th, 2021

I love all the clothes in this fabulous little boutique! I ordered two knit dresses that fit perfectly, they look the same as the image on the web and the quality exceeded my expectations. Excellent customer service and fast delivery. I will buy again.

Thumbnail of user shelbyd48
1 review
0 helpful votes
  • Send Message
February 4th, 2020

I just received my first order today. I was skeptical but the majority of negative comments I read are nonsense. I was excited and surprised when I put it on with no fights or noises from the seams breaking, in a pair of shorts.

Thumbnail of user mariet143
1 review
6 helpful votes
  • Send Message
June 4th, 2019

I ordered a pair of pants which never arrived. After ordering and waiting I checked the tracking number they had sent me. It was absolutely useless. The geek boyfriend even tried to figure it out but could not. So much for tracking.
Worried, I then checked reviews of this company (which I should have done first, of course). Many, many unhappy customers. I will not purchase anything from this company again. Even if the package does arrive someday, I'm still very leery due to the untrackable tracking number. UPDATE - My order arrived! I like the pants. I was lucky - the fit is good and they are what I expected. Nonetheless, I won't order from this company again. There are so many bad reviews. Who needs the hassle? There are a million other places to shop.
PS The garment came with no care tags/ instructions.

Thumbnail of user lindao864
1 review
0 helpful votes
  • Send Message
October 13th, 2021
Verified purchase
• Updated review

I didn't see where to put promo code Sub. New customer 15% off. Returned items are in customs as of a few days ago, waiting for Noracora to receive to get credit. Didn't know company was in China, a little expensive to return items.

Was offered to keep items that didn't fit for a % of what I paid to avoid returning items to China. I believe I was offered 40% then maybe 50%. I chose to send items back. I wish there was a closer location to send returns back to. I am hoping the return will get processed when items are received.
.

Reason I chose this business:

Nice selections and priced well.

Reason I chose this product:

Liked the styles.

Service
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Sorry for any inconvenience caused. Okay, we will set up a warehouse location that is more convenient for returning the goods in the future.

Upon checking, your return package has not been delivered yet.
Once we receive your return items in good condition and the return information updated in our return item list, we will process the refund for you in one week.

We will try our best to provide you with the best quality products and improve the quality of the products. We hope that you can feel satisfaction this time.

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

I didn't see where to put promo code Sub
September 13th, 2021
Verified site experience
• Previous review

I didn't see where to put promo code Sub. New customer 15% off

Thumbnail of user vickyr97
1 review
0 helpful votes
  • Send Message
June 25th, 2021

The clothes sold on this website are all in good condition, a lot of good prices and sales, the shipping fee is cheap and I love it. It's easy to access and see what I want to search for, spread the word! That's great!

Thumbnail of user bettyc710
1 review
0 helpful votes
  • Send Message
September 16th, 2021
Verified purchase
• Updated review

Ordered shoes. They didn't fit. Tried to return but was twice told I had to send them back to CHINA & pay for return & customs fee — or accept a 50% refund. This was not mentioned prior to & at time of order. What a rip-off!

Terrible.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Quick and easy to order
July 18th, 2021
Verified site experience
• Previous review
Thumbnail of user ruthi315
2 reviews
1 helpful vote
  • Send Message
September 6th, 2021
Verified purchase
• Updated review

Love the selection of everything!
Everything was good, the quality was better on some items opposed to others, however I will order from them again. Shipping does take a long time, which is to be expected. I am still missing two items but I will wait to see if they will still arrive. Ps. This world is scary, Pease accept Jesus Christ as your Lord and savior ASAP!

Reason I chose this business:

Pretty products, although sizes are small

Reason I chose this product:

I haven't treated myself for a long time. I will recommend you to others.

Quality
Love the selection of everything!
August 7th, 2021
Verified site experience
• Previous review
Thumbnail of user alisam60
1 review
0 helpful votes
  • Send Message
February 24th, 2021

I recently did a couple of online purchases here that included a jacket, blouse and dress. In general, the quality of their clothes is good and the price is very reasonable. I wrote to them twice with customer service and they resolved my question quickly and professionally.

Thumbnail of user cs1031
2 reviews
1 helpful vote
  • Send Message
June 6th, 2021

This company is a joke. I placed an order 4 weeks ago finally received one item which looks nothing like the picture on their website then the other two items never came. Ask for a refund on the other two items and was told to wait a little longer. I was told to email a picture of what I received and still haven't heard a word from them. Guess I'll eat the loss and never order from a company like this again.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We will always think of ways to make online shopping at NORACORA easier. All items shipped and delivered already.

Any problems, you can email service@noracora.com for further help. You can also chat with us online.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user shelleyj23
1 review
43 helpful votes
  • Send Message
August 19th, 2019

Where is the NEGATIVE star option for this review? The good reviews for noracora are in all likelihood written by the staff themselves. The photography on the site is great and a fabrication. The item descriptions and sizes have no bearing on reality. "Linen" is really extremely thin cotton. Size 3xl is actually a size medium in US sizes.
Return policy nonexistent. They offer 50% refund since it will cost almost the same to ship back to China as what was paid for the items. That is also a fraudulent claim since items are drop shipped from a warehouse in the US. Criminal enterprise.

Thumbnail of user isabelad4
1 review
0 helpful votes
  • Send Message
July 4th, 2020

The clothes I ordered here fit me well and are very flattering. The styles are versatile and can be worn as elegant office wear and for social occasions. I get a lot of compliments when I wear my outfits from this boutique, coats are highly recommended too.

Thumbnail of user juanab11
1 review
0 helpful votes
  • Send Message
May 2nd, 2020

In all the collections of this boutique on the Internet I find several clothes that I like, I have many options to combine them and without problem with the sizes. Also at a good price, with nice details for your followers and with very good customer service.

Thumbnail of user marinar57
1 review
0 helpful votes
  • Send Message
May 19th, 2020

The purchase process for my license was simple and straightforward, the steps were easy to complete, the purchase was made online. Shipping appears to be faster than other websites I have tested, products are also shipped from their home country. It appears to be a reliable website.

Thumbnail of user lisas1083
1 review
8 helpful votes
  • Send Message
May 25th, 2019

Stay away from Noracora! I ordered clothing from this site, and trusted it as legit, as they accept PayPal. However, a month after ordering, I received no tracking number, no merchandise, and no response when I emailed Noracora. Fortunately, Pay Pal was able to refund my money.

Thumbnail of user gloriay138
1 review
0 helpful votes
  • Send Message
July 25th, 2022
Verified purchase

I read the sizing chart carefully, and was between a S and M, with wider shoulders. I ordered M based on that. The dress I rec'd swamps me entirely, is 2-3 sizes too large! I wouldn't mind very much if the return policy was more reasonable. Pay a bunch to return to China? Or get a 15% coupon for a future purchase. Why would I have confidence ordering again when this order was so horribly sized?

Thumbnail of user inzah
1 review
0 helpful votes
  • Send Message
October 23rd, 2020

I bought a long dress the first time on the internet here. Since then I have bought 3 more sweaters here for me and pants for my sister. These clothes are warm, functional, comfortable, delivered quickly and if you live in a cold place perfect for everything.

Thumbnail of user corinnae2
1 review
0 helpful votes
  • Send Message
April 16th, 2020

I first bought from this boutique and I loved the whole experience! I emailed a few questions about shipping my items and customer service was amazing, making sure to answer all my questions and get back to me within 24 hours! I will definitely buy again here

Thumbnail of user robyno31
1 review
2 helpful votes
  • Send Message
June 10th, 2021

I bought 13 shirts online because they were so nice looking and very cheap, but they were thin material, neck lines were stretched out, tight around the sleeves, tried to send back but was going to be $70 dollars so I threw them all in the trash!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We have refunded the partial money you accepted. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user carolg1209
1 review
0 helpful votes
  • Send Message
August 30th, 2021
Verified purchase
• Updated review

No where on your website does it state that returns are to be shipped to China! The costs of returns is to expensive. Obviously Nora cora knows this because they offer 15% and then 25% to the customer to keep the items instead of sending them back

Many emails back and forth, some of which ended up in my spam folder, some didn't. Some questions were answered. I didn't get the return address label I requested until the third email

Reason I chose this business:

The clothes looked nice

Reason I chose this product:

I liked the colors and design

Service
Quality
So far so good
July 29th, 2021
Verified site experience
• Previous review

So far so good. The web site is a little slow when changing between color options for dresses

Thumbnail of user mp454
1 review
0 helpful votes
  • Send Message
March 19th, 2020

Photos of items are AMAZING! The actual product? When I received the pants I was shocked to see they would fit someone who is 7ft tall. The materials? Cheap, cheap, cheap. Do not fall for it.
Horrible. I tried posting review on Trustpilot and they kept rejecting. My guess it's a scam.

Thumbnail of user tessar26
1 review
0 helpful votes
  • Send Message
September 29th, 2020

Buying online is easy, but trusting the online store that you haven't shopped from before is a bit difficult. Luckily this clothing website is a trusted online store that I found. All of his clothes are amazing in quality. Their service and customer care are simply incredible.

Thumbnail of user renatah9
1 review
0 helpful votes
  • Send Message
September 10th, 2020

Excellent customer service from this online boutique! I'm always nervous about shopping online because I'm between sizes. But I did email their customer service before ordering and they were so quick to respond and give me great advice! I ordered two dresses and they are both perfect!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user missw50
Miss W.
Typically responds within 5 days

How do I know I can trust these reviews about Noracora?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Noracora?