• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

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Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user brendar654
2 reviews
4 helpful votes
  • Send Message
October 29th, 2020

Their Return Policy: "... it's easy to return and receive a refund." Reality: You must return to CHINA and pay for shipping fees, customs fees, and anything else the Chinese may throw your way. It's a complete racket. They deal in English and American dollars, pose as a national business but they are located in China. Nowhere on the site will you see that, though! Only AFTER they already have your money and refuse to provide the return process they misled you to believe they offer. Plus, the merch is poor quality and they take 8 weeks to deliver, regardless of what they promise. It's a racket! The worst site I've ever dealt with.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

Thumbnail of user nichellec5
1 review
0 helpful votes
  • Send Message
July 4th, 2022
Verified purchase

I ordered over $200 worth of clothes, all tops. Out of 14 tops only 3 fit. All were ordered as a small, which is my size. They fit mostly big and not the shape, material as shown. Very disappointed. I went to return $187 worth of clothes and they had me fill out the form and then said they would email me within 48 hours with instructions. The email states that the return center is in China and that return times are lengthy. The buyer is also responsible for all shipping/customs cost and it is quite a substantial cost. In compromise they want to just give you a 15% refund. Great! Now I have a bunch of weird fitting tops and am out $162. Worst place ever!

Tip for consumers:
Don't order. They state return center in China and cost will be substantial. What a joke.

Products used:
3 out of 14 shirts

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user dianes1198
1 review
4 helpful votes
  • Send Message
March 20th, 2021

This place is a total rip off. I ordered a sweater, supposedly made from cotton, and they sent me a crudely made, thin polyester nightmare. It was insulting how cheaply made and ugly this item was. I got my credit card company to reverse the charge, because Noracora does not return any money voluntarily. DON'T waste your money. The first two photos show what I got, showing the horrible quality of the wrinkled polyester fabric, and the fact that it is NOT a sweater like they advertised. The last photo is the "sweater" they advertised on their scam website. It's even more of a rip off if you try to return it! They expect you to pay over a hundred dollars in shipping just to return this piece of garbage to China!

Tip for consumers:
Don’t EVER buy from Noracora! It took me months to receive their items, and they were ALL junk, with no hope of a refund from them!

Products used:
None, they are so cheaply made from such horrible polyester that they would be embarrassing to even donate.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We need complete information to help you address the problem.
You can submit your return request in this page: https://noracora.com/order-query. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user joycef95
2 reviews
11 helpful votes
  • Send Message
December 15th, 2019

I was robbed! Site promised delivery in 3 weeks, free shipping over $75. Got 1 item of 4 after a month, took 2 months for item 2 &3. Still waiting for gloves, item 4. Cheap sprayed on smelly polyester scarf, not plush yarn scarf shown in ad=item I. Items 2 & 3 were thin, cheap imitations of shoes in ad. I was Shanghai'd! Larger order=increased profits for shoddy exports, that's why free shipping hook is added! Still waiting for holes after 8 weeks!

Thumbnail of user lc371
1 review
0 helpful votes
  • Send Message
July 3rd, 2021

EDIT: Noracora is now holding my refund hostage! They will ONLY give it to me if I take down this review! What does that tell you about their business practice? DONT believe a single positive review about this company, clearly they are paying for them!

Ladies... everything you see on their site is a printed image on weird material!
Like if you picked up a white shirt and printed a picture of a sweater on it - that's what you should expect from Noracora! They are a scam.
The clothes are cheap and falling apart. The ones i got were dirty and previously worn!
They will not help you if you have an issue. They'll offer you a pittance of what you spent, and then if you return things, they'll claim they lost it, or it never arrived, and then you'll be out all of your money AND the merch.
Just save yourself the headache and anxiety, please!

Tip for consumers:
Just dont do it!
dont buy from there! they will steal your money!

Products used:
absolutely nothing!! their products are the poorest of poor quality!

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

You can email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user lisas2950
1 review
0 helpful votes
  • Send Message
July 25th, 2021

I don't know why I keep ordering from these cheap Facebook clothing sites. I received my order of 4 plus size shirts. All too small even tho I ordered a size larger than I usually wear. Fabric is cheap, thin, and if the body of the shirt fit me, then the arms were too tight. The proportions were all wrong. Save your money. The clothes are made all wrong.

Products used:
None

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Sorry to hear that the product does not meet your expectations.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user katier261
1 review
4 helpful votes
  • Send Message
February 25th, 2021

I've shopped online many times and this was a horrible experience the clothes didn't fit and you have to pay for shipping back to china if you want to return. They will give you 15 dollars on 120.00 if you dont want to go through the hassle. Please believe me it's not worth it, buy local you can save yourself a headache and a half. And best case scenario you will have comfortable clothes and less stress

Tip for consumers:
Just don't

Products used:
Shirt out of 5 items

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user annk139
1 review
17 helpful votes
  • Send Message
April 30th, 2019

The email address and phone number are bogus.
I ordered after seeing the add on Facebook (I think). It has been 3 weeks since I ordered so tried to track my order. Just keeps searching with no result. So I thought I would check reviews... which I usually do prior to not after. Sad to say I think I lost a bunch of money because I made a big order!
Don't chance it!

Thumbnail of user anneh530
2 reviews
1 helpful vote
  • Send Message
June 25th, 2021

I ordered a large order from Nora Cora and they came in very slowly over 6-7 weeks. The quality was terrible and the sizing was all over the place. There is apparently no way to return anything to complain. I would never buy anything else from them Everything comes in without a label or washing instructions also.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

You can email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user samanthab753
1 review
2 helpful votes
  • Send Message
January 14th, 2022

Clothing looks nothing like the picture. Then they tell you in order to get a refund you have to ship all the way to China and pay for it. Aldo pay customer fees to get in into the country. They say all this just to say... "so we'll help you avoid all that and just give you 15% refund." It's a scam. They're thieves. They will take your money and not care. They wont even respond to my emails in order to get the Chinese return shipping address I've asked for it twice.

Tip for consumers:
Avoid these scammers

Products used:
Shirts shoes sweaters

Thumbnail of user petam5
1 review
4 helpful votes
  • Send Message
August 22nd, 2021
Verified purchase

Update: After my review about no response to my request for returning items, I was contacted by Noracora through this site and it seems their reply had ended up in my spam folder. They have expressed concern and have been very helpful. I commend Noracora for their customer service and efforts to resolve everything.

Tip for consumers:
If requesting return authorization, check your spam mail

Products used:
Dresses, T-shirt, Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

After inspection, you applied for the return procedure ten days ago, and we have responded to your return application emails one by one. Did you not receive our mail? It is recommended that you check your spam mailbox.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

After checking, we have been communicating with you in the email these days, and there is no such situation as no response as you said.

Please check your mailbox and reply to the email we sent to you, so as to better solve your return problem.

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user melindab366
1 review
2 helpful votes
  • Send Message
February 19th, 2021
Verified purchase

I spent $200.00 for 3 items on Black Friday, I just got the sweater dress, the shirt is lost somewhere and the jacket has never shipped. I have contacted the company numerous times only to get the message to be patient. Well I am done with being patient, the last email I sent this month was asking for my money back and I got an email that someone would contact me in the next 24 hours and nobody contacted me. DO NOT BUY from this company they are scammers.

Tip for consumers:
DO NOT ORDER FROM THIS COMANY

Products used:
Only 1 item came to me

Service
Shipping
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

There is no reference number.
Could you please tell us your order number and more information regarding your request so that we can check and handle the issue for you?

We need complete information to help you address the problem.
We promise you that we will settle this matter at the best way we can.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help. You can also chat with us online.

Have a good day!

Thumbnail of user deborahk907
1 review
1 helpful vote
  • Send Message
November 10th, 2021

I had three items out of stock AND no one told me! They will keep your money if you don't track your orders! You have to demand a replacement and then when the replacement is out of stock, search your status again because they will not tell you! Then demand a refund! What a mess! Orders were two months ago and I'm still chasing them down! No email updates, nothing! It is up to you to go back and search their site for your order status then reach out to them. Terrible customer service!

Tip for consumers:
They will rip you off it you don't track all of your order

Products used:
Dresses and tops

Service
Value
Shipping
Quality
Thumbnail of user sonyat70
1 review
5 helpful votes
  • Send Message
January 12th, 2022

All is well unless you get an order that there's something wrong with been trying to get this sent back to China is a real joke you're stuck with it and they'll offer you 15% of whatever your or order is back which is nothing and I think it's a total rip off it's too bad because some of their clothes are really cute but if you get a wrong size or if something is wrong with your order forget it

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user annb611
2 reviews
2 helpful votes
  • Send Message
December 16th, 2019

Products trickled to me over a 2 month period. Sizing is so inconsistent I can only wear one of the three items I ordered.
Due to the problem with shipping and sizing I would not recommend buying here.

Thumbnail of user laurau597
1 review
0 helpful votes
  • Send Message
January 3rd, 2023
Verified purchase

Be aware that this company will substitute something if they dont have what you ordered. Sometimes it will be made of same fabric but different style. So only order if you dont mind returns. I'm done with them.

Thumbnail of user betsyj14
1 review
18 helpful votes
  • Send Message
November 29th, 2019

I didn't realize that this company was located in China. I took over 2 months to get my partial order. I ordered 4 items and got 2 but but was still charged for the 4. I ordered small and these sweaters would fit someone who wares large. One of the sweaters was nothing like it shows on the models such a flimsy knit. I'd send these back but it would cost more in postage than the sweaters are worth! I wish I would have read the reviews before I ordered from them!

Thumbnail of user staciem29
1 review
3 helpful votes
  • Send Message
October 21st, 2019

The products are nothing like the photos. They don't publish refund information, and customer service sent an auto-reply. I ordered two "sweaters" and a top that looked embroidered--in fact, they're all stretchy knit fabric with patterns printed on. So, so bad.

Thumbnail of user callier10
1 review
0 helpful votes
  • Send Message
June 14th, 2020

I loved the service of the team at this boutique that helped me return my products, instead of waiting 7 days for returns, they did it quickly! His efficiency and willingness to help clients is extremely commendable.

Thumbnail of user marianelaa4
1 review
0 helpful votes
  • Send Message
September 5th, 2020

An excellent place to buy clothes on the internet. There is a wide variety of clothing, most of which I cannot find anywhere else. Very good prices. My order arrived earlier than expected and it was exactly what I ordered.

Thumbnail of user prisillan
1 review
1 helpful vote
  • Send Message
February 23rd, 2022

Fabulous online clothing store there are affordable, beautiful clothes that are worth your while and many great discounts throughout the year. With a little more you can get free shipping! I love this internet store!

Thumbnail of user alesiam11
1 review
0 helpful votes
  • Send Message
September 4th, 2020

Incredible online boutique! This site has the best, it has affordable prices. They even provide customer reviews that help choose your product well. Payment is simple. I'm a fan! I will recommend it to everyone :)

Thumbnail of user melinw
1 review
0 helpful votes
  • Send Message
July 11th, 2020

My packages always ship so fast, even when I only buy by regular shipping. Great quality clothes and I love the labels they offer. Excellent customer service when you had questions about a product. 10/10!

Thumbnail of user heloisea1
1 review
0 helpful votes
  • Send Message
September 13th, 2020

This website was recommended to me by my best friend, she has been shopping here for a long time, so I also wanted to buy clothes, and I really loved it, the accessories are made of excellent material, they do not look cheap.

Thumbnail of user adinaw2
1 review
0 helpful votes
  • Send Message
July 5th, 2020

Excellent customer service and even better quality clothing than in the mall stores. I always congratulate myself on what I'm wearing from here as it always feels so good! I recommend girls to wear any day.

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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