• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

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Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user beatriceb56
1 review
0 helpful votes
  • Send Message
July 25th, 2020

So this is the 3rd time I have tried to post a negative comment. I have been trying for over 2-3 weeks to contact Noracora. I had to hurry because they have a very short window for returns. I sent 4 requests for info as to how to return these items. Only 1 out of 4 actually fit, way to big and very cheaply made. They sent me one reply saying, they would contact me in 48 hours. Still haven't heard from them! BUY AMERICAN!

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint.We value your business and we promise you that we will settle this matter at the best way we can. We`ll take care of your request, we`ve sent you our solution by message. Please check.

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user palomab7
1 review
0 helpful votes
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September 7th, 2020

Long time customer. I have been a customer of this boutique for a couple of years and their clothes are quite good for the price. Most of the items are the size listed itself, but if there is an item that does not fit, they will be happy to have it returned for store credit as long as you pay the shipping fee and if it is damaged which It is quite reasonable since I have shopped elsewhere and they try to haggle by offering you credit even when it is damaged.

Thumbnail of user crystalw259
1 review
0 helpful votes
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February 6th, 2020

They dont have a phone # and dont answer emails. I purchased 100 of stuff and never got anything nor a shipping confirmation. You will be throwing your $$$$ away. Horrible people do this crap. Karmas a $#*!

Thumbnail of user gilbertoc20
1 review
1 helpful vote
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July 14th, 2020

I've been waiting for 3 weeks for someone from customer service to get back to me. Money has already been taken from my account almost 200 Canadian and never got a confirmation from them. I believe I've lost my money... teaches me a lesson to never purchase online from this sites. Hopefully someone will get back to me. I'm trying to get money back ( hope the bank will be in my side)

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user cecilew9
1 review
0 helpful votes
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August 2nd, 2021

Save your money! When you place your order you think you're getting that same cute look you see advertised but you're not, they send the order to China and have somebody try to make it to look like it and it comes back not looking anything like it, two months later! Total scam ripoff! Horrible material, iron on flowers, total trash! And it says Nora Cora reached out to me, they offered me 30% off my order so it to remove me from sitejabber. I said no way

Tip for consumers:
Each item is shipped separate, takes 2 to 3 months to receive and looks nothing like the advertisements. I’m gonna hop on this site every week for the rest of my life to warn people of scammers like you

Products used:
If you look at the pictures in the catalog compared to what I received, it looks nothing like the advertisements. You must stop scamming people! I tossed $78 in the trashcan, I work hard everyday, I make $14.50 an hour, I make pennies, yet you stole my pennies. Shame on you!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user sharona1796
1 review
0 helpful votes
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September 20th, 2022

The dress I ordered was not anything like the picture on the website. Horrible fabric/quality and was shapeless like a sack. I wish I had researched more before ordering this junk and wasting my money. I will never order from this company again.

Products used:
Dress

Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!

Thumbnail of user patriciaw1911
1 review
0 helpful votes
  • Send Message
May 7th, 2022
Verified purchase
• Updated review

When you are ready for checkout and then you see 1 or 2 more items you like, it is impossible to add to your existing order. Another suggestion I would make is when you send an email asking if I have received my item you should include a picture, especially if someone has multiple orders. Today I just clicked to I have received my item but I dont know which one because I have received 3 so far. I am sure that I will have a bunch of new customers for you.

Reason I chose this business:

Saw it online and started looking, ordered 1 item to check out the quality and I was hooked.

Reason I chose this product:

Great choices, beautiful clothes and great quality.

Quality
Hard to get to category you are searching for
April 2nd, 2022
Verified site experience
• Previous review

Hard to get to category you are searching for. Also, when you have items that are ready for chech out its impossible to add another item to that order.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

I dont much on line shopping, sorry.

Thumbnail of user doloresc39
1 review
5 helpful votes
  • Send Message
November 24th, 2019

I purchase my order in July I received it in September. When it finally arrived I thought it was a joke $150 for rags that I wouldn't clean my floor with. Please stay away from this fraudulent company. I tried to send it back but they would not give me a place to return or was I ever able to speak with anyone. I'm out $150 because someone wants to cheat instead of being honest. How can you give them a rating when they don't deserve one.

Thumbnail of user elainep72
2 reviews
2 helpful votes
  • Send Message
June 12th, 2020

November 2019 I purchased 3 sweaters and a pair of shoes. They told me they would all be shipped at separate times. I received 3 of the 4 within a month. I started to email customer service for the last sweater missing and they sent me back the same shipping message that I got when I first purchased the items. 3 more times over 3 months I emailed them and finally received a broken worded email about a problem with the shipping and it will be sent shortly. That was 2 months ago. To me it's not worth it. The items I did receive were poor quality.

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.

Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

We also sent you a message to confirm the status of your order. Please check.
After our verification, this order has been refunded. Please reconfirm your account with the original payment method.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user angelaw1289
1 review
3 helpful votes
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October 31st, 2021
Verified purchase

Didn't expect much and glad I didn't. Shirt arrived today. It was thin and the sleeves were not hemmed. I tried to post a picture so people can see this. Not worth returning so I'll wash and maybe wear it as a night shirt or something if it doesn't fall apart in the wash. As a side note, people should order their actual size. I typically wear an XL because I'm very tall and like my shirts roomy but because it was coming from China I ordered an XXL. It was huge! Sleeve length went past my wrists. Still I wouldn't have had any complaints if the shirt wasn't so cheaply made. It's like something you would get at the dollar store. Oh well, I guess you get what you pay for. Hopefully this review might help others. If you order from this place, don't expect it to be well made or the material to resemble what your eyes see online. You should also order your true size. I'm giving them 2 stars because ordering was easy and I received it fairly quickly.

Tip for consumers:
Don't expect quality. Order your true size.

Products used:
shirt

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user bettsr
1 review
1 helpful vote
  • Send Message
August 6th, 2020

I ordered two tops which looked great on the website- what a mistake! First of all took month to arrive- then the tops were completely mis- sizec! I ordered XL - one way too big and other way too small! Plus have to be dry cleaned. Not worth effort to return so gave to Goodwill
Don't be fooled by pretty pictures.

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user margaretk969
1 review
0 helpful votes
  • Send Message
July 15th, 2022
Verified purchase

I did not think it was fair to be charged $5.99 ifor a FREE gift n my total to get to $109. That is completely dishonest!

The fabric of several dresses was shinny and rayon like... not anything like described as cotton. This order came from China and would have cost over $60 to return... making it prohibited to return.

Service
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. Upon checking, we did not charge you for the gift, please rest assumed.

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user dorothyi323
1 review
1 helpful vote
  • Send Message
August 29th, 2021
Verified purchase
• Updated review

The web site was easy to use with lots of choices. The prices are unbelieveably low. When something is too good to be true - be ware!

I ordered 3 pair of slacks. Two pair said they were my size, but I'm a large (fat) person. The pants had my size on them but were so small that I don't think they'd fit the legs and waist of my quite slender granddaughter.

Reason I chose this business:

I liked the looks of some of the clothing, and the prices sounds great.

Reason I chose this product:

Because they were just what I'd been looking for at several sites, and prices convinced me to give the clothes a try. Silly me.

Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry for any inconvenience caused.

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Web site easy to use, so many choices, good prices!
June 30th, 2021
Verified site experience
• Previous review
Thumbnail of user nicolea1174
1 review
0 helpful votes
  • Send Message
July 15th, 2022
Verified purchase

Pictures of garments on the website were beautiful. However, the actual items were terrible once they arrived. I ordered several items plus a pair of sandals. Sizes were terribly inconsistent, fabrics were cheap in look and feel, and the materials of the sandals may not stand up to even one weRing. I was excited while waiting for the items to arrive (very long wait…) but so disappointed with the products that I will NEVER order from NoraCora again.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

J. Jill
Soft Surroundings

Quality
Thumbnail of user stefanieo9
1 review
5 helpful votes
  • Send Message
October 23rd, 2019

Items are not at all as described. Everything is cheaply made and not close to the image. Sent several emails complaining and now they closed my account. I didnt even receive all the bad merchandise. I filed a dispute with through my credit card on the charges. Valuable lesson learned.

Thumbnail of user deborahw1620
1 review
0 helpful votes
  • Send Message
December 27th, 2021
Verified purchase
• Updated review

Tons of variety-great pricing - research indicates this is a safe website to shop on. Will see the quality upon receipt of order.
*********
Upon receipt of items I was most disappointed only A couple of items do I plan To keep. Some of shirts must have been edited in photos because the fabrics were not at all the soft sweatery look depicted in the photos. Also, many of them fit as if they were made for male referees.

Reason I chose this business:

Beautiful clothes and pricing on website.

Reason I chose this product:

Lovely designs

Quality
Tons of variety-great pricing
November 27th, 2021
Verified site experience
• Previous review

Tons of variety-great pricing - research indicates this is a safe website to shop on. Will see the quality upon receipt of order.

Thumbnail of user noelial4
1 review
0 helpful votes
  • Send Message
July 13th, 2020

Undoubtedly the best website available to buy clothes! I have shopped many times here and have never had a problem. I have recommended it to many people who have also said that it is by far one of the best websites to buy. Receive your products super fast, if there is a problem with a product that you ordered everything is solved quickly and without problems. There is nothing that can be said to be negative in nature. I recommend buying from the website.

Thumbnail of user johnm5355
1 review
0 helpful votes
  • Send Message
August 11th, 2020

Ordered over a month and half ago. Some items show as shipped but have gone through 9 USPS facilities and yet not even close to me. Some left from San Francisco and show waiting at customs for USA to USA delivery? Some not yet shipped. Not sure if all my items will ever arrive. Do not use this company.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user harrietl20
1 review
7 helpful votes
  • Send Message
August 22nd, 2019

I placed an order for three dresses and then cancelled it 23 minutes later. I received no response acknowledging the cancellation until four days later when one dress had shipped
Two months later, I am still waiting for a refund for the other two dresses. Not only is it difficult to get a response from this company, the quality of the merchandise is shoddy. You get what you pay for. Order cheap, you'll get cheap.

Thumbnail of user chequithad
4 reviews
2 helpful votes
  • Send Message
February 28th, 2023
Verified purchase

Go the other way. Run! Problems: Poor quality material. Items SLAPPED together where they were unwearable and a total embarrassment if you choose to wear them anyway. I chose to return them. With one Ill-fitting blouse they sent, they didn't send the color of the item I requested and gave me something ugly instead. The clothes made me look 20 years older. They haggled with me about giving me my money back. I had to pay $25 bucks to ship their garbage back to them; keeping the order would have been a TOTAL loss for me. I'm still waiting for my full refund. To add insult to injury, they required a tracking number from me to prove I mailed their garbage back to them! I'm not the crook here! I gave them a great review some time ago. I guess that was a fluke occurrence of them providing what was expected. This ordeal was awful in every way. I will never shop with this company again.

Tip for consumers:
Run in the other direction!

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user rosaural1
1 review
0 helpful votes
  • Send Message
July 31st, 2020

I bought a jumpsuit this month, which arrived in 2 weeks. Another online store, I waited over a month:(
I loved it and it fit! Great t-shirt! I bought a second item last week, I hope it arrives soon. I'm getting ready to see if I can go back and get something else. So much to choose from :)

Thumbnail of user ritak76
1 review
4 helpful votes
  • Send Message
November 4th, 2019

Do NOT waste your time or money. The items they send you are not what you bought as pictured. Completely misrepresented. I have only received 2 of the 4 items I bought. One was a sweater and the other a knitted wrap. Clearly is a knitted wrap in both photo and description but what I got was a cheap piece of fabric. They are not even trying to make it look like what you bought.

Thumbnail of user dianem2316
1 review
1 helpful vote
  • Send Message
June 19th, 2022
Verified purchase

The clothing is cheap and not made well, they do not fit as described on their site and the fabric is flimsy. They do not state in their return policy that you must send the returns to china if you want to return them. Save yourself the trouble of buying from them. They said they would send a return label yesterday but I have not received it yet, this is a headache!

Tip for consumers:
Do not buy from this company if you are not 100% sure you are going to keep the items. I read the return policy before buying and it did not state anywhere that returns had to be shipped to china

Products used:
None, they were all poorly made and did not fit as described

Service
Value
Shipping
Returns
Quality
Thumbnail of user elizabethe1077
1 review
0 helpful votes
  • Send Message
June 12th, 2022
Verified purchase
• Updated review

It's quite slow once you view a product then return to shopping. I was more than frustrated by my experience.
I ordered 4 items but was charged for everything I had been considering, that was in my cart.
I have done this before only ticked the circles for the items, I desire.
Instead I am charged and sent everything. Including multiple items of same products, in same size or alternate sizes?
I disputed this as soon as I saw email.
Too late as goods were apparently dispatched.
Lots of emails later, offered 30% refund but only of four items that weren't final sale?

Infuriating
No refunds on final sale goods, even if you didn’t order them?
Is nonsenses and not good customer service.
Customer service said they reviewed my order? I know what I ticked, certainly not two pairs of boots, in wrong size for me!

Reason I chose this business:

I won’t be using Nora Cora again.
I did receive the minute refund considerably less than I was over charged for.

Reason I chose this product:

I choose what I wanted but received 6 items, I had only considered.
Refund policy is criminal on items you didn’t order. Most especially for items mistakenly sent regardless of there status ie: final sale.
If you didn’t choose them, you didn’t want them

Service
Quality
It's quite slow once you view a product then return...
April 13th, 2022
Verified site experience
• Previous review

It's quite slow once you view a product then return to shopping.

Allowing to choose type of item searching for, would...
January 4th, 2022
Verified site experience
• Previous review

Allowing to choose type of item searching for, would help.
Ie: jeans

Good, ordering is easy
November 9th, 2021
Verified site experience
• Previous review
Thumbnail of user wendyh257
1 review
6 helpful votes
  • Send Message
October 22nd, 2019

Very very disappointed I spent $200, the clothes look fantastic on their website but what they have done is tried to copy the designs using cheap plastic fabrics and the sizing is all wrong, the clothes look nothing like picture. They should not be aloud to get away with this rubbish. They are going straight in the bin, you couldn't even donate these to lifeline. Paypal should also look into the sites that they allow to use their payment system.

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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