• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

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Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user irebnep2
1 review
0 helpful votes
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April 25th, 2020

I like the options that this boutique offers, be it clothes, shoes or jewelry. I have found that no matter what you buy, it is of high quality and the service is very fast. The convenience of shopping from home is excellent, as you can relax with a cup and do your shopping and take as much time as you want. Very nice, I recommend to everyone.

Thumbnail of user lindad967
1 review
0 helpful votes
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July 13th, 2020

Customer service responds in one day. They tell you to wait, your order has shipped. Summer will be over before this summer wardrobe arrives at this rate! So far no one has actually looked into the problem as far as I can tell.

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user denises523
1 review
3 helpful votes
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April 20th, 2020

The items are nothing like shown, if you get them. They are cheap rubbish. Fabrics poor, making poor. I have nothing good to say.
Returning is impossible as too expensive and you may never get your refund. You are ripped off!
Communication is high on impossible.
Please save your money, please, please. The are not reputable I would give them no stars if that was a possibility!

Thumbnail of user suzanneb320
1 review
0 helpful votes
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August 28th, 2020

The clothing is very poor quality was described & shown as linen and was not linen instead very poor quality nothing like the pictures, they will not honor a refund, also you don't know its from china at the time you order then they tell you you are responsible for return cost and customs fees and it will take a long time to resolve and they they offered me back 15% for my order..

Products used:
I cannot use the clothing as everything was very poor quality. Took 30 day to receive, they say a full refund policy but will not honor the policy. They tell you would be costly to return and takes a long time to resolve and will give you 15% back ...

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user elbertahw
1 review
0 helpful votes
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June 6th, 2020

This website is amazing, they offer a really good benefit system with daily discounts and free items when you buy something. The customer service is excellent and the products are of a very good quality. I highly recommend buying clothes from this website.

Thumbnail of user reinam13
1 review
0 helpful votes
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June 21st, 2020

Customer service helped with my inquiry! She was able to help me solve my two problems quickly and was super patient and kind throughout the transaction! I will definitely continue shopping with the brand knowing that they have people to help when needed!

Thumbnail of user cordiem1
1 review
0 helpful votes
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January 14th, 2021

I love the clothes on this website. They are so comfortable and they fit perfectly. I've already used lots of them and the fabric is still as good as new. Shipping was fast even with postal delays. The website is easy to navigate.

Thumbnail of user gailt218
1 review
0 helpful votes
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May 4th, 2022

Purchased two items. Received one item the quality was horrible u could see through the mystery it had no stability in the material when I contacted the online chat I asked to return the purchase and was given an address in China seriously

Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Would you please provide your order number so that we can help you?

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user kathleenn378
1 review
0 helpful votes
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May 5th, 2021
Verified purchase
• Updated review

Item was easy to order. I never received confirmation from NoraCora I only knew I had placed an order because site jabber email came moments later asking me to confirm receipt of order. Moments. Confirm receipt... I got a tracking # weeks later but no carrier information so tracking # was worthless. Two attempts to request carrier information promised response in 48 hours went unanswered.

Two attempts went unanswered regarding delivery.

Because there is nowhere else to put this: The shoes came and appeared as pictured however, THEY SMELL TERRIBLE! I have them open outside praying that they don't reek when I give them as a gift in four weeks.

Reason I chose this business:

Looked legit.

Reason I chose this product:

Cute item I thought my 18 year old niece would like for her birthday.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

But we haven`t received your return request yet, you can submit your return request in this page: https://noracora.com/order-query. Or you can email us at service@noracora.com or chat with us to complete your return process. You can email us regarding your request or complaint as well, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. We tried to you contact you by message, but we didn`t hear anything back from you. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Have a good day!

Item was easy to find
March 8th, 2021
Verified site experience
• Previous review

Item was easy to find. Simple check out

Thumbnail of user silbiar
1 review
0 helpful votes
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May 30th, 2021

The quality of the clothing fabrics in this online boutique is very good, much better than what is seen in the photos and they look very good. I also like how detailed they are with the shipment of the order, with a nice bag, just as it came out of the store. I am looking forward to shopping on the internet again in no time.

Thumbnail of user georgep1035
1 review
0 helpful votes
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August 25th, 2021
Verified purchase

1st time shopping with Noracora. The experience was not so great! The order took over 2 months to arrive. However, I'm thankful for the offer to pay in 4 installments. Works well with me and I look forward to shopping again. Thanks NORACORA

Service
Quality
Thumbnail of user beckas4
1 review
0 helpful votes
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October 11th, 2020

When I needed to obtain information that was not available in their generic questions and answers, I contacted their customer service by email. I contacted a representative almost instantly and they gave me the answer immediately via email. Excellent boutique on the internet!

Thumbnail of user krisr107
2 reviews
2 helpful votes
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August 23rd, 2020

The top I ordered looked nothing like the picture, different design, material. Everything. Looked like an amateurish homemade piece! Took over a month to receive from start to finish. $23.00 top. Trash! I should've taken a picture before throwing it out. Save your money! Shop elsewhere!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user lourdesm59
1 review
0 helpful votes
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February 9th, 2021

I like this boutique, they have a lot of clothes, beautiful designs and accessories to choose from. I bought some shirts and I love it. Good customer service too, I didn't have any issues, but I got a confirmation email on my order.

Thumbnail of user lylam7
1 review
1 helpful vote
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October 16th, 2019

Simply fabulous shopping and experience on the website. I got an elegant and beautiful jean, very happy as the first buyer. I like shopping online, this was a great little discovery where they exceeded my expectations as a consumer, I will return again.

Thumbnail of user henryv191
1 review
0 helpful votes
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December 18th, 2022
Verified purchase
• Updated review

Pretty clothes BUT the boots were very different than what was pictured on my order. Very cheaply made and different color :( Also the jacket was falling apart when I pulled it out of the shopping bag. Strings hanging off all over. NOT made well :( And the leggings were too small and I ordered the exact size I normally wear. I was disappointed. They did give me a small credit back on my account though so that was good! Overall customer service was good too. But now I'm out about $80 on stuff I can't even wear;( Bummed.

Thet we're really helpful!

Reason I chose this business:

SAW AN AD ONLINE and clothes looked really cute! Plus I'm over 50 and ad showed clothes on older models.

Reason I chose this product:

Pictures on models made the stuff look so cute and nicely made!

Service
Quality
Pretty clothes!
October 19th, 2022
Verified site experience
• Previous review

Pretty clothes! This is My first order! Can't wait!

Thumbnail of user doninab4
1 review
0 helpful votes
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August 18th, 2020

My second purchase on this website. Products are cheap with free shipping for $ 50 or more. I mainly buy clothes from this website and they are of excellent quality, exactly as pictures show! I would definitely recommend this website to my friends!

Thumbnail of user patriciac3249
1 review
0 helpful votes
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January 14th, 2023
Verified purchase

Had been searching for these shoes online for quite a long time, and found Nora Cora had them had them in my size. They also were available in more than one color. So far I have ordered 4 pairs and enjoy every one.

Quality
Thumbnail of user debras1643
0 reviews
0 helpful votes
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June 28th, 2022
Verified purchase

I ordered (for the first time) yesterday. I went online this morning to check on my order. When I pulled the order up, the item it showed was not the one I wanted. Different price, different pair of shoe. I went back online and the shoes I wanted were no longer on the website. I will try to cancel it. Not a good start so I will not be ordering from them again

Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user juliem2294
1 review
0 helpful votes
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July 27th, 2022
Verified purchase

From my initial online order to delivery, the process was fast and easy. And at these prices, I was pleasantly surprised at how much I really like the top and pants I ordered. I've gotten a number of compliments on both. Highly recommend.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

None. This is as good as any others I use and better than most

Thumbnail of user coraceh
1 review
0 helpful votes
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October 24th, 2020

The package arrived within the indicated period. I bought some sandals on this website and the quality is very good, they are beautiful and also at a very good price. I am delighted and will buy again without hesitation. Totally recommended. I had some questions, and they answered me very quickly and with personalized attention that left me alone. A pleasure and until next time

Thumbnail of user irened140
1 review
0 helpful votes
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August 21st, 2021

I will not order again. I want to return the items I ordered. Necklace was too short to close and the earrings were very long. The blouse has a blue mark on the side that does not belong there. Cannot find out where to return theses items. I did hear from the company and they will return 30% of my order and i can keep the products. They want to have good customer service.

Tip for consumers:
Difficult to return items. Things are cheap, but so is the quality.

Products used:
none

Service
Value
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user lianao8
1 review
0 helpful votes
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April 1st, 2021

Overall, Im very satisfied with the entire shopping experience on this website. I loved the company, with an excellent follow-up after my purchase, that little gesture towards the consumer, simply made the whole experience much better. Thank you, you have a great website!

Thumbnail of user abiw17
1 review
0 helpful votes
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January 29th, 2021

I have been buying clothes on the internet a lot for a long time. I really find it a bit addictive. This is a reliable website. They communicate well the expected shipment and arrival, with good quality and reasonable business most of the time. Thank you

Thumbnail of user jenniferj2092
2 reviews
0 helpful votes
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January 31st, 2023
Verified purchase
• Updated review

Looks like quality for reasonable prices. Nice material but it takes so long to come and the size mediums in shirts run big. I love the dresses and will keep. When everything gets in I will need to trade the mediums for size smalls. I was disappointed that my dresses for the holidays didn't come in in time for the holidays. I ordered two months ago. Still waiting on some other things. Thanks, Joni

It was fine.

Reason I chose this business:

Product looked nice.

Reason I chose this product:

Material looked nice and comfortable.

Service
Quality
Looks like quality for reasonable prices
November 29th, 2022
Verified site experience
• Previous review

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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