• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user beckas4
1 review
0 helpful votes
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October 11th, 2020

When I needed to obtain information that was not available in their generic questions and answers, I contacted their customer service by email. I contacted a representative almost instantly and they gave me the answer immediately via email. Excellent boutique on the internet!

Thumbnail of user kathleenn378
1 review
0 helpful votes
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May 5th, 2021
Verified purchase
• Updated review

Item was easy to order. I never received confirmation from NoraCora I only knew I had placed an order because site jabber email came moments later asking me to confirm receipt of order. Moments. Confirm receipt... I got a tracking # weeks later but no carrier information so tracking # was worthless. Two attempts to request carrier information promised response in 48 hours went unanswered.

Two attempts went unanswered regarding delivery.

Because there is nowhere else to put this: The shoes came and appeared as pictured however, THEY SMELL TERRIBLE! I have them open outside praying that they don't reek when I give them as a gift in four weeks.

Reason I chose this business:

Looked legit.

Reason I chose this product:

Cute item I thought my 18 year old niece would like for her birthday.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

But we haven`t received your return request yet, you can submit your return request in this page: https://noracora.com/order-query. Or you can email us at service@noracora.com or chat with us to complete your return process. You can email us regarding your request or complaint as well, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. We tried to you contact you by message, but we didn`t hear anything back from you. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Have a good day!

Item was easy to find
March 8th, 2021
Verified site experience
• Previous review

Item was easy to find. Simple check out

Thumbnail of user irened140
1 review
0 helpful votes
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August 21st, 2021

I will not order again. I want to return the items I ordered. Necklace was too short to close and the earrings were very long. The blouse has a blue mark on the side that does not belong there. Cannot find out where to return theses items. I did hear from the company and they will return 30% of my order and i can keep the products. They want to have good customer service.

Tip for consumers:
Difficult to return items. Things are cheap, but so is the quality.

Products used:
none

Service
Value
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user reinam13
1 review
0 helpful votes
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June 21st, 2020

Customer service helped with my inquiry! She was able to help me solve my two problems quickly and was super patient and kind throughout the transaction! I will definitely continue shopping with the brand knowing that they have people to help when needed!

Thumbnail of user lourdesm59
1 review
0 helpful votes
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February 9th, 2021

I like this boutique, they have a lot of clothes, beautiful designs and accessories to choose from. I bought some shirts and I love it. Good customer service too, I didn't have any issues, but I got a confirmation email on my order.

Thumbnail of user lorrained80
1 review
0 helpful votes
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December 23rd, 2019

I ordered nearly $100. Worth of items from this website. I strongly advise against doing business with Noracora. Items were very poor quality, looked nothing like the pictures. Also more than half never arrived. I will certainly NEVER do business with Noracora again!

Thumbnail of user aucat
1 review
0 helpful votes
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January 16th, 2021

I am a new customer and I have already placed an order for a dress. I haven't received it yet but the customer service is really good so far. The web is fantastic, easy to navigate. When I receive my orders I will be more objective.

Thumbnail of user emilceo
1 review
0 helpful votes
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February 10th, 2021

I always buy clothes on this online boutique! They were one of the first online stores that I know and I have experienced a purchase on the internet, everything went very well, which made me buy more and complete my shopping cart instead of removing items.

Thumbnail of user elbertahw
1 review
0 helpful votes
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June 6th, 2020

This website is amazing, they offer a really good benefit system with daily discounts and free items when you buy something. The customer service is excellent and the products are of a very good quality. I highly recommend buying clothes from this website.

Thumbnail of user marianaf17
1 review
0 helpful votes
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November 15th, 2020

Amazing clothes, not only its high quality, the price is reasonable. Also, the customer service is amazing. I have been shopping for clothes on this website for quite some time and it has been a great experience. I recently bought a white blouse. Shipping was fast.

Thumbnail of user ivettea24
1 review
4 helpful votes
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March 23rd, 2022

Noracora is a guimick. No stars at all. I didn't have a choice not to select a rating. Poor quality merchandise, don't stand by their merchandise, cannot get a response from anyone, a rip-off, steal your money and can't refund your money for the crap they send to you. Furthermore, you pay for something don't get it. They give a coupon less than the value of the purchase in stead of a refund and still can't use the coupon. Dealing with all this nonsense too long.

Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

As we check, we have not received any email from you. Did you contact the wrong email?

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user belindar65
1 review
1 helpful vote
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April 7th, 2020

I purchased that one piece swimsuit that looked absolutely beautiful online. When I got it I was so disappointed, I had ordered a 2X, and I could not even hardly get one leg in. My neighbor is a size 3 and it was tied on her. The clothes and shoes online are absolutely beautiful, but when you get them it's very disappointing, and no way to return. Please never buy anything from this company, you'll be very sorry if you do!

Thumbnail of user betht143
1 review
0 helpful votes
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September 6th, 2020

After I posted a bad review and complaints on sitejabber.com, Noracora did contact me and offer me a full refund, without even having to send the stuff back. I guess that's fair. Just wish it hadn't escalated to that point. But, I consider this an effort on their part.

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you, we`re still waiting for your reply.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user oonaf
1 review
0 helpful votes
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February 8th, 2021

This is my only online shopping store for years! I've been ordering from them for a long time and not only do I get my package on time or earlier, but the customer service is easy and fabulous. Their size charts are very accurate and all the clothes are well made and last long. My only comment (which is not bad just to keep in mind) but if it says "super low cut" it is VERY low cut haha! Buy here, you won't regret it

Thumbnail of user stephaniet1533
1 review
0 helpful votes
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March 23rd, 2023
Verified purchase

The dresses came. One wasn't flattering on me, and the other one was very thin fabric. It's not easy to return their clothes. They said to just keep them. I got a very small credit. I won't order from Noracora again. They should follow Zulily's policies. They never disappoint.

Service
Quality
Thumbnail of user kristam94
1 review
0 helpful votes
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September 30th, 2020

Noracora is a SCAM! DON'T FALL FOR IT! I ordered a blouse and summer dress in June and still have not received the dress. The blouse arrived with strings all over it (hot off the machine, I guess) and is of very low quality. Noracora says they have shipped the dress, however I have not received any notifications. Their return/refund policy states when an item is shipped a customer will receive a waybill number and that an order may be canceled and refunded if it hasn't been shipped yet. They will not allow me to cancel this order (summer is almost over) because they say they have already shipped it. How can it take more than 2 months in shipping? I'm so disappointed and do not want anyone else to fall for this scam! Don't waste your money!

Thumbnail of user patriciaf1113
1 review
0 helpful votes
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December 29th, 2020

I placed a sizable order #HBPT******* 3 months ago and have never received all of it or a refund for items not received!. In addition I ordered a pair of moccasin-like shoes and they sent me totally the wrong boots. All the clothes received were very cheaply made and they are sized small. I will never wear any of this stuff. DONT BUY!

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We are sorry you are not satisfied with our products.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user mariay616
1 review
0 helpful votes
  • Send Message
June 9th, 2022
Verified purchase
• Updated review

Easy and pleasant. I just hoped for more discount because this is my second purchase in less than 3 days.

Elza here: I agree with the comment above. You buy and fill up your cart but there is always a little more you need to buy for free shipping, when the adds say differently. But apart from that the products are real, good materials, good fit, honest to the adds and I highly recommend buying from Noracora. You spend less and you get a lot of satisfaction.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Dresses and pants

Service
Quality
Outstanding!
June 8th, 2022
Verified site experience
• Previous review
Please list at least one online fashion shop that you are more satisfied with. The more the better.

Please send an invoice to *******@gmail.com

Thumbnail of user debbiem54
2 reviews
4 helpful votes
  • Send Message
September 8th, 2021
Verified purchase
• Updated review

They use the cheapest, horrible and flimsy fabric that I have ever experienced, I donated all the items I purchased, so good luck Goodwill in selling them. Needless to say, I will never shop there again.

Reason I chose this business:

Styles are really cute that I saw online and the prices seemed so good so I thought I would give them a try.

Reason I chose this product:

They looked nice online.

Quality
Beautiful styles, I just hope that the clothes are...
August 8th, 2021
Verified site experience
• Previous review

Beautiful styles, I just hope that the clothes are quality made items, if they are I will shop again.

Thumbnail of user karinm92
1 review
0 helpful votes
  • Send Message
April 1st, 2021

This is my only online shopping store for years! I've been ordering from them for a long time and not only do I get my package on time or earlier, but the customer service is easy and fabulous. Their size charts are very accurate and all the clothes are well made and last long. My only comment (which is not bad just to keep in mind) but if it says "super low cut" it is VERY low cut haha! Buy here, you won't regret it.

Thumbnail of user minettep1
1 review
9 helpful votes
  • Send Message
August 26th, 2020

I placed my original order with this company on May 25,2020. I finally got part of my order on July 1,2020. I am still missing three items that I have been waiting for, and says they were shipped June 12,2020 and June 13,2020n but tracking isn't showing any movement at all. It is almost August! I have been emailing this company and they are not responding to me now. I am very disappointed and pissed off. Never will I get anything from this company again.

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your entire order was successfully delivered on August 13 and 18, didn`t you receive it? We also sent you a message to confirm the status of your order. Please check.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user abaz1
1 review
0 helpful votes
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February 18th, 2021

I bought a dress, the size small in the previous order, although it fits me, the M is roomier. As for the pants, there is a bit of room to stretch in the crotch area. I got this for a workout and it's definitely squat proof. The top also fits very comfortably. I'm small but my shoulders are fairly broad so I prefer the way the M fits. I usually wear a UK size 6-8 or an xs or s. Therefore, I would recommend wearing this one for a more comfortable fit. It took 18 days to arrive from the order date.

Thumbnail of user jaccis
1 review
11 helpful votes
  • Send Message
October 3rd, 2019

Pissed! Give me my money back! Also give us ur phone #! Its's bull$#*! we cannot get ahold of u! U stole from us! It's a crime and u will be paying for it! Make it right, NOW! Never again. I will tell all to not order from noracora!

Thumbnail of user olgab129
1 review
0 helpful votes
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February 18th, 2021

I bought a dress, the size small in the previous order, although it fits me, the M is roomier. As for the pants, there is a bit of room to stretch in the crotch area. I got this for a workout and it's definitely squat proof. The top also fits very comfortably. I'm small but my shoulders are fairly broad so I prefer the way the M fits. I usually wear a UK size 6-8 or an xs or s. Therefore, I would recommend wearing this one for a more comfortable fit. It took 18 days to arrive from the order date.

Thumbnail of user lynns326
1 review
4 helpful votes
  • Send Message
September 6th, 2019

This company takes forever to get your over to you, if it even arrives at all! They don't answer their emails an d the phone number supplies does not go through. I intend to speak with someone at Toggle to see if I can have their site removed. Ripoff!

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Miss W.
Typically responds within 5 days

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