• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

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Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user caterinam8
1 review
0 helpful votes
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September 10th, 2020

Amazing! So good quality and free shipping. Such good quality products are actually what appears in the photos on the website! The size of my dress was correct. Delivery came the next day for me, and free of charge! Will buy again in the future. I love all of their styles, I am so excited to have discovered this website!

Thumbnail of user lyndab224
1 review
0 helpful votes
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October 28th, 2020

Ordered 4 tops. 2 fit, kind of. 1 too small gave to sister. The one I really liked was 2 sizes too big. After offering me several higher (each time) refunds. They finally agreed to replace the top if I paid the GST and returned the top. I did this, they asked where I had sent it, but I had used the reply address they supplies. First couldn't fine it, then said they don't do returns. I had this in writing. Next a refund went through for the item which was not what I wanted. I wanted the replacement top. They could see that this is what they offered in writing saying this was not policy. I finally gave up. Will ever deal with them again and could not recommend them at all. I bet this doesn't make it to their site.

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping. We have received the item you returnd and we have processed the refund for you.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

Thumbnail of user martad27
1 review
0 helpful votes
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August 8th, 2020

When I ordered items from NoraCora online, I followed their suggested sizing. Everything took over 3 weeks to arrive and all the clothes were of very poor quality and terribly mis-sized. The smalls were huge... the mediums were tiny. Then began the nightmare of trying to get them to send me information on how to return the items. And you have to send them back to China and pay custom costs as well. Ridiculous!

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. Items need to be returned to our fulfillment center and buyer is responsible for return shipping. We`ll try our best to improve your shopping experience.

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user galinah3
1 review
0 helpful votes
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September 29th, 2020

My new jacket arrived, I loved receiving it and it is pure love at first sight, it is super soft and very warm, its size is unique, since it does not have buttons and pleats, it adapts to all bodies, and then the combination of white and gray, it's super cute. I do not know if this year they will be very fashionable but I do not care, it is worth buying.

Thumbnail of user gabriellef20
1 review
0 helpful votes
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June 22nd, 2020

The most amazing online store, after trying some others, I can say that this is definitely my favorite. Its materials and adjustments are super comfortable and are exactly what the size says. Its colors and style are perfect, I am literally making my entire wardrobe with all its basic elements and other extras that I can have in my hands.

Thumbnail of user fridan1
1 review
17 helpful votes
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January 5th, 2020

My order took a little while in the delivery service, I gave an incorrect address. In this store they kept in touch with me every day and told me they would send me another dress even if it wasn't their fault. I never expected to be replaced, the shipment was delivered, I'm glad I went to the post office two days later, they delivered my order without inconvenience. I never had a customer service like this with anyone else, for this and much more I buy it online at this boutique.

Thumbnail of user bobbip13
1 review
0 helpful votes
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November 28th, 2020

I have, unfortunately, spent a lot of money ordering from this company. The quality sucks! The return policy is not there. I have now been waiting for 5 months for a couple articles I ordered, I asked for a refund, but they will not give. When I wanted to return an item they offered me a discount from the price I paid. When I get their promo emails now, I delete them. Try SHEIN - good quality and great prices!

Tip for consumers:
Do not use this site!!

Products used:
none

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

Thumbnail of user ethela22
1 review
0 helpful votes
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July 13th, 2020

Your customer service is out of this world! I bought a couple of shirts that shrunk in the wash, when I wrote to the customer service girls at this boutique, they told me they would issue me a refund and that I can keep the shrunken items as I please. So, there is no need to argue, plead or anything. They are very polite and reliable.

Thumbnail of user danak158
1 review
0 helpful votes
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June 25th, 2020

I've been following this boutique for a while and started looking for dresses to teach my classes over the internet. The models used are always curvy and realistic, which helped me decide if it would fit my body without having to test it. I bought online and initially and received a confirmation email, which really bothered me, I really trust this boutique.

Thumbnail of user edithw56
1 review
0 helpful votes
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September 10th, 2020

Is incredible! The clothes on this website are amazing, perfectly sized, beautiful clothes, every week they have news and they are always up to date with high-end fashion. There will always be something on your site for that special event you have on the weekend and the shipping is very fast! And their customer service is brilliant! They are so nice, they always please you and so quick to respond to you. I highly recommend them. My favorite online store

Thumbnail of user maximilianas
1 review
0 helpful votes
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November 20th, 2020

I buy a lot of shoes in this online boutique because my feet are very small and I find it difficult to find elegant shoes for women. They come quickly and the customer service is polite and friendly and answers any questions by email. I love the videos that they have on some of the shoes. I have never had any problems.

Thumbnail of user milenar7
1 review
1 helpful vote
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February 20th, 2020

I am completely satisfied with the shirt I ordered, I love it. I'm used to buying clothes online following the size charts, so I was pleasantly surprised. Delivery time was accurate and without delay. The customer service was impeccable and met my needs. I would order again in this boutique, I will make sure to recommend it to my friends and family.

Thumbnail of user anniem156
1 review
1 helpful vote
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January 8th, 2020

I should have read the reviews first! Need I say more. Same story as alllll the others. Wish I had the items I ordered two months ago so I can see how bad of quality my items we're but they have not even shown up. I am wondering how this company can be banned from advertising in our country! Any ideas? Nobody should go through this and I believe their false advertising should be stopped. Any suggestions?

Thumbnail of user nancyh1618
3 reviews
0 helpful votes
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February 19th, 2022
Verified purchase

I was very disappointed, I had ordered 7 items 4 at one time and 3 were one item at a time, but no one piece fit. I went buy the size chart. I normally wear a large or x large, I bought a 3xxx on one of my pieces. It was way too small. That is just one example. I won't be ordering any thing else even I think they have cute things and a good price.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

I normally do not shop for fashion on line

Quality
Thumbnail of user elizabethc1133
5 reviews
1 helpful vote
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June 7th, 2021
Verified purchase

I have received my order finally and am extremely disappointed with the material of the blouses. They say hand wash but prefer that you dry clean them. Who has extra money to dry clean or time to iron. I asked ton return the items and was offered 15% of the value not to ship. I was told that many things could happen with the return, custom problems and concerned about labeling etc. I had know idea what it would cost to return back to China. I asked but they didn't get back to me. The items look great in the pictures but the material is shear and cheap. Ones that appear to be embroidered are just pictures of the flower or picture. Beware of false advertising. Customer service is really no help. They will do it their way or no way.
DO NOT PURCHASE FROM NORACORA!

Tip for consumers:
Be sure to know about returns because you are encouraged or scared the return won't make it to China. Check out care instructions. Order a size up because items run small.

Products used:
NONE

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

There is no reference number.
Could you please tell us your order number and more information regarding your request so that we can check and handle the issue for you?

We need complete information to help you address the problem.
We promise you that we will settle this matter at the best way we can.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help. You can also chat with us online.

Stay safe and have a good day!

Thumbnail of user luceliaw2
1 review
0 helpful votes
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September 24th, 2020

I am very satisfied with my online purchases here. I have never bought clothes online, I have been shopping at this store for 3 years. For my first one, one of the pants had a defect and I was able to return it for a refund with no problem, very beautiful and original. There will certainly be more purchases in the future.

Thumbnail of user darlenet101
1 review
1 helpful vote
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September 7th, 2020

After providing an honest negative review of my experience that it took literally 8 weeks for an item to arrive & I was disappointed in the dress but will only use it to wear around the house, they offered me a full refund "if I would allow them to take down the post". I told them they should issue a full refund anyway, it would be the right thing to do, but people needed to know the truth about them so I would not allow the post to be taken down. They responded that I would have to return the product for a full refund based on "their policy". This site says that by posting this review, my other will be taken down. Beware--if they were the last supplier on earth, I would run naked first. You all deserve to know the truth.

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We`ll take care of your request, we`ve sent you our solution by message. Please check.

We`ll keep improving our products, delivery and service. Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user judita4
1 review
0 helpful votes
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March 3rd, 2021

I used the return policy for an exchange. It was very easy and quick to organize. He sent the boots back. They quickly answered a question I asked about it. They sent me the correct size and I got it in a few days. Very satisfied with the service. I will buy from this online boutique more often now, I will recommend it to my friends.

Thumbnail of user lyndap179
3 reviews
2 helpful votes
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September 21st, 2021
Verified purchase
• Updated review

Great prices, interesting styles, fun to shop! Sizing runs two to three sizes smaller than U.S. sizing. Makes choosing correct size very difficult. Returns very difficult. Ended up losing lots of money.

Service
Quality
Love the styles…hope the quality is satisfactory
September 4th, 2021
Verified site experience
• Previous review
Please list at least one online fashion shop that you are more satisfied with. The more the better.

Coldwater Creek, J. Jill.

Thumbnail of user indianaj2
1 review
0 helpful votes
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October 14th, 2020

I love it, after several orders on this website, I am still happy. Cheap clothes, of good quality, new designs every week, varied pieces and increasingly beautiful collections. I recommend this website.

Thumbnail of user michaeld2698
1 review
0 helpful votes
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August 5th, 2020

Ordered items on May 7. Today July 6, still no delivery. When I call USPS and Pitney Bowes, they tell me the tracking numbers noracora gave me do not exist. Noracora ignores my communication. I am calling my credit card and USPS to get refund and report scam.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user cathyd29
2 reviews
13 helpful votes
  • Send Message
September 8th, 2022
Verified purchase

Everything was sized poorly, not at all in agreement with the chart. The return/ refundpo. Icy is ridiculous. The sales rep sent me a copy of my order saying items not returnable as marked final sale. Not a single one was. Shipping to to return China was over $44.00 American dollars. So they offer you keep the cheap unbearable clothing and are refunded 25% of what you paid. It is a scam and a rip off. Clothing is of the poorest quality as is the customer service.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Better variety

Thumbnail of user naomir58
1 review
0 helpful votes
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April 25th, 2020

I have been using this boutique to look for fashionable clothes, it seems to me a very convenient way to buy. Delivery is always very fast and customer service is always very helpful. If you need to return something, it is never a problem. There are a wide variety of products to choose from, and as a working mom, I can shop from home.

Thumbnail of user helens949
2 reviews
0 helpful votes
  • Send Message
October 10th, 2021
Verified purchase
• Updated review

The pictures shown don't accurately show what you actually receive. The sizes run really small, and you can't return anything. The return process is a joke, and by the time they figure it out, it's past the deadline for the return. I will NOT be shopping here again.

Nobody ever got back to me.

Reason I chose this business:

The advertising. Things the showed were very cute. But, it was very false advertising. Fool me once!

Reason I chose this product:

Because of the description on the website. Again, false descriptions!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Website is very user friendly
August 10th, 2021
Verified site experience
• Previous review
Thumbnail of user germanab1
1 review
0 helpful votes
  • Send Message
January 5th, 2021

Excellent range for older girls. Quality always very satisfactory for my needs. The size of the clothes is perfect for what I am used to. I have used the website before and it always delivers promptly (even during this time). A very good online boutique to deal with.

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thank you for loving our products.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help. You can also chat with us online.

Have a good day!

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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