• Noracora

Noracora

Write a Review

Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
See all photos
How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user janew711
1 review
8 helpful votes
  • Send Message
July 20th, 2022
Verified purchase

Delivery very slow, clothes fit very small, do not look like photos, colours not the same, very poor quallity, too expensive to return; therefore wil donate. Good lesson learned to check out reviews. Washing instructions, which I always check, are very general until you receive order - too late - and say DRY CLEAN.---- T-Shirts, I don't thing so! Very disappointed and feel scammed.

Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user llanquea
1 review
0 helpful votes
  • Send Message
February 7th, 2020

I ordered jeans in two sizes so I could try them on and see which ones I had left. My order arrived well packed and the jeans were of good quality. The return process for one of them was easy and the refund was issued immediately. I would buy from this store again.

Thumbnail of user patriciar579
1 review
7 helpful votes
  • Send Message
January 8th, 2020

The 'XL' shirt wasn't even for an XL child, never mind an adult. Another shirt was not quite as small. The pocketbook was ok, but cheaper materials. The clearance items that were dirt cheap were worth it. That said, it took FOREVER to ship from China and everything came separately. I didn't even bother returning the one item I would have, because by the time you read the process, you know you're not getting your money back.

Thumbnail of user hannahs244
1 review
0 helpful votes
  • Send Message
July 5th, 2020

I have been using this online boutique for a long time, I love their clothes and they are always my first and generally the last stop to shop online. There is always something for my style, not only that, the website is easy to use, I always receive what I buy in my online purchases. As I said, they have never failed me, especially with the returns. Absolutely great!

Thumbnail of user jeane167
1 review
0 helpful votes
  • Send Message
October 4th, 2021

Company gave only 15 days to return an item. Had two items to return, filled out a request to return, never received it. System would not allow me to request a second return form. Materials used in dresses was of cheap fabric. Pictures of clothing were not accurate, appeared photoshopped. Avoid this web site for clothing if you want quality.

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.

We are sorry that there is a product problem, we will solve it for you as soon as possible.
After inspection, we have responded to your email promptly after receiving your return application. But we did not get any reply from you. Please reply to us as soon as possible so that we can resolve the return issue for you.
Have you not received the return procedure that we sent you the email 37 days ago? Or please check your spam mailbox:

From: service@noracora.com Sent: 2021-08-01 13:35:32 (Duration: 37.19 days)
To: jeas**n19**@gmail.com sent successfully

———————————————————————————————————————

We have just sent a new email to your mailbox, please check your mailbox as soon as possible and reply to us so that we can solve the problem for you as soon as possible.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user shelleyg203
1 review
0 helpful votes
  • Send Message
March 7th, 2023

After checking return policy, I ordered 5 sweatshirts. I always wear XL, but these were huge, more like 2X, also the fabric was very cheesy compared to how it appeared on the website. When I contacted about returning I was told I would need to mail to China and pay shipping and customs fees myself. This had not been mentioned in their return policy At All! I was offered a 25% refund for keeping the items, which I took since I knew it would cost s fortune to ship to China, let alone customs charges. So I ended up getting a $27 refund for a $108 purchase. What a racket, to know nobody will decide to return items, so the quality can be as cheap as possible

Tip for consumers:
Do not use them

Products used:
None

Service
Value
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Please accept our sincere apologies for any inconvenience caused.

The detailed measurements of different products on our website differ even in the same size.

If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.

I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China.

We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.

Please feel free to contact us anytime. Stay safe and have a good day!

Thumbnail of user ashleyd935
1 review
0 helpful votes
  • Send Message
November 22nd, 2022
Verified purchase

I was in the dark until a few days before shipping…that was nearly a month AFTER my order was placed. Customer service email responses were "blanket" (what's sent to every customer), and not directed to my specific order. Moving forward I will use the telephone. The people there were much more helpful.

Service
Quality
Thumbnail of user nicoliner
1 review
0 helpful votes
  • Send Message
June 15th, 2020

It is very difficult to find something beautiful and comfortable to wear during pregnancy. I got this dress in size 14, so there was plenty of room for my tummy. I would definitely recommend this dress. The dress is gold in person very much like the online picture, I really liked the color.

Thumbnail of user elianaa10
1 review
0 helpful votes
  • Send Message
August 5th, 2020

I love the opportunity to receive emails and browse the page. I have been shopping here for a long time and have had no trouble buying online and returning items if necessary. I always look forward to receiving packages in the mail. Good quality for the right price. Efficient, professional and friendly service.

Thumbnail of user kathleenb409
Kathleen B.
1 review
5 helpful votes
  • Send Message
August 19th, 2019

The pictures of the products that they sell are NOTHING like what I received. I gave in to temptation to order after being bombarded with ads about their clothes and jewelry. The top was SO thin and wrinkly, and after washing it, I'm sure it'll shrink to a size that I can't wear. The tag in the top recommends dry cleaning. The earrings I ordered had a turquoise stone on them. One stone is about to fall off of one of the earrings, and I won't give them as a gift, as I had intended. I have learned my lesson to never order without first doing my "homework" about customer response. Shame on you, Noracora!

Thumbnail of user kimberlyn550
1 review
0 helpful votes
  • Send Message
July 21st, 2021
Verified purchase
• Updated review

Love the styles in the ad. Once I got the clothes most of the fabrics are synthetic with print designs, not cotton or linen with embroidery as they appear in the photos. The sandals are exactly what I wanted and were pictured accurately. For size I used the chart but from garment to garment a small is not a consistent fit. I was very excited to order from the site but disappointed with what I got overall. The shipping took a long time and this is not an American company so the tracking was hard to follow. I did receive all items ordered in good condition, just not the fabric and quality that I thought

Reason I chose this business:

Pictures of clothes were appealing

Reason I chose this product:

Loved the styles as pictured

Quality
Love the styles
June 21st, 2021
Verified site experience
• Previous review
Thumbnail of user marilynm191
1 review
2 helpful votes
  • Send Message
July 16th, 2019

The items I purchased looked nice on the website. Do not be fooled. The delivery of these items was nothing like the pictures on the site and the quality is pure crap! Reading the return policy is a nightmare and it is easier to throw the stuff in the trash than have to go through their steps to return this junk. STAY AWAY from this site and do not let yourself get fooled like I did. If I could put a minus 100 instead of only 1 star, I would! Vendors like this should be banned!

Thumbnail of user dijanaf
1 review
6 helpful votes
  • Send Message
November 27th, 2019

I wish I checked more reviews first.
Now i am the one more victim of their scam.
My order was placed 3 months ago and I never received the item. I received a response with a tracking number which was connected to nothing. When comleted the section for viewing and tracking the order it says that is in transit. There is a message advising to check the tracking number for updates. But nothing is there, the history is cleared. I emailed their customer service... and "nothing is more helpful" than an automated response from them. That is how they want us to give up. What a waste of time and money.
I hope that all they do will end soon. There are other ways to just look at the photos with nice clothing and not throwing the money away.

P.S. Those 5 star reviews with glowing comments are so so fake. They should do it without being so obvious... and funny..

Thumbnail of user jennr385
1 review
0 helpful votes
  • Send Message
July 31st, 2022
Verified purchase

Be prepared for a lengthy delivery time. From time of order to receiving it took 35 days. My concern was that my credit card was charged the day of order not day of shipping. The company was quick to reply to my email concerning shipping time. I am happy with the product and will order from them again. The dress is of good quality material, print is bold and overall fits well. Being short most things have to be hemmed.

Tip for consumers:
Patience in shipping

Products used:
Casual sleeveless dress

Service
Value
Shipping
Quality
Thumbnail of user janiceg533
1 review
0 helpful votes
  • Send Message
August 3rd, 2022
Verified purchase

Everything I purchased, over $250.00 worth, though I ordered smalls, were all way to big for me. I went to contact you about returning all for extra small and I would have had to pay. 10¢ A minute to call you, which I can't afford. Finding out you were in Argentina and post office wanted close to $200.00 to return, besides finding out that way, is just an awful way for you to do business! How could you leave people hanging like that? I then read reviews, which I should have done beforehand and was mortified that I fell hook, line and sinker believing you to be like other companies I order from. I would never purchase from you again and I AM definitely telling everyone I know or come into contact with about your company and how you do business. Also, as others have, reporting you to the Better Business Bureau.

Thumbnail of user mariac2768
1 review
0 helpful votes
  • Send Message
September 24th, 2022
Verified purchase

Nice boho selection. Be more specific on the material I got a sweat shirt that felt like foam rubber and couldn't wait to get it off. Be careful on the sizes and measurements. I'm a small and I bought mostly medium just in case. The small sizes I ordered do fit. The medium dresses were more an X-Large. I do love the jewelry very boho. It is fun shopping on their site but it cost too much to return anything so make sure you have friends that will take the items you can't wear.

Quality
Thumbnail of user hjellybean19
1 review
1 helpful vote
  • Send Message
June 17th, 2023

I have now placed 2 orders that u haven't received. Why I gave them a 2nd chance I have no ideal. On a positive note I could arrive home in 18 months or so & find a piece of the 10 items ordered. My hopes are not up and once again but never again I waste over $100 on merchandise I never received. No more.

Thumbnail of user missw50
Miss W. – Noracora Rep

Dear Customer,

We sincerely apologize for any inconvenience caused.

We understand how important it is for our customers to receive their orders in a timely manner. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.We appreciate your patience and understanding, and we would like to offer our sincere thanks for choosing our services.

To help us assist you better, please provide us with your order number. With this information, we can investigate the matter further.

Please feel free to contact us anytime at service@noracora.com. Stay safe and have a good day!

Best regard,
NORACORA

Thumbnail of user jesseb736
1 review
0 helpful votes
  • Send Message
March 16th, 2023
Verified purchase

Once I placed my order my account was charged the amount. It took weeks for the product to arrive and until I contacted the company I was not informed that I had even placed an order, where it was coming from, or when I could expect it. Even after I got order confirmation it took weeks for them to deliver the order. Then, what I ordered was about half a size smaller than my normal shoe size, which is why I ordered on the larger side. The shoe's insert was loose and ill fitting (not cut to the right size of the shoe). You can be my email was inundated with advertisements to buy more. Not going to do it, ever, no matter how cute it appears.

Service
Quality
Thumbnail of user dees178
1 review
43 helpful votes
  • Send Message
May 27th, 2019

I am sad. I needed some garments for this summer. I had a $150 to spend. I spent all of my summer clothing budget at Noracora. Thought I found a bargain for quality items for PLUS SIZES. I guess I will never see these. Just learned they are being processed in China. The last notice was 27 days passed shipping agreement. It appears they start making them after they get your money. Maybe? I do not know. I have not received anything. I am sad because I should have checked the sitejabber site before ordering. Sick because I feel I have been scammed.

Tip for consumers:
Do not use this company. They send notices about each piece. The order is not processed as one order but by piece. I received notices when a piece was being processed then notices when a piece was being shipped. When pieces were not delivered I used the tracking number provided and it always came up with a message that stated:message: “Unfortunately no tracking information was found using the reference that you provided.” I may get my garments someday but based on the reviews not hopeful.

Products used:
I have not received my order.

Service
Shipping
Thumbnail of user ambarr2
1 review
0 helpful votes
  • Send Message
May 15th, 2020

I bought a dress and was expecting it to arrive by the end of next week as there were delays but to my surprise I received it today! The beautiful dress! However, a minor problem I had was that after the waist of the dress, the inner fabric of the dress was very rough and it irritated my skin a bit due to the sequins. Apart from this, I am more than satisfied with the end result! Xx

Thumbnail of user heraw
1 review
0 helpful votes
  • Send Message
May 14th, 2020

I have bought some dresses and pieces here and each one has been of amazing and amazing quality! I have received many compliments on the dresses, they are definitely true to size! This is by far my favorite online boutique, I will continue shopping here!

Thumbnail of user jodyj105
2 reviews
0 helpful votes
  • Send Message
June 9th, 2022
Verified purchase

Every item didn't fit. I wanted to exchange or return but found it near impossible to do as the cost to send it back wasn't worth it. Then you offer me a few dollars to forget the whole thing? Very, very disappointed. Next time I will stick with Amazon. They have great return policy.

Service
Quality
Thumbnail of user lottej2
1 review
0 helpful votes
  • Send Message
May 9th, 2020

One of the best online stores to buy a dress! The site was very easy to navigate! The item was true to size and amazing quality! Also, sometimes international shipping can take forever, but my dress arrived super fast!

Thumbnail of user solh22
1 review
0 helpful votes
  • Send Message
August 14th, 2020

I have bought a couple of tops here and am very satisfied. I thought that due to the pandemic my application would be delayed, and it was not, it arrived on time. I will continue to buy my clothes and fashion accessories here. Thank you.

Thumbnail of user margaretg824
1 review
0 helpful votes
  • Send Message
September 20th, 2021
Verified purchase

This is my first time to order on-line. I didn't like to wait until I had to "jump thru a LOT of hoops" to find out what the shipping charges are. Friends shop places that have NO shipping charges. I need to look for those.

Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback and sorry for any inconvenience caused.
Sorry for this situation, but the amount of shipping can only be calculated after entering the address. You can check the shipping cost on the page of selecting shipping methods before payment.

Shipping cost of your order depends on the shipping distance and weight of the packages. We are also very sorry about shipping, but due to the increase in international transportation costs, our transportation costs have also increased.

We now offer free shipping service on orders over $99(except for pre sale items and final sale items).
So when your order amount is less than $99 you`ll be charged the shipping fee. Hope for your understanding.

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at service@Noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user missw50
Miss W.
Typically responds within 5 days

How do I know I can trust these reviews about Noracora?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Noracora?