• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

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Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user catherinec228
1 review
4 helpful votes
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August 5th, 2019

The merchandise looks elegant online but is very cheap fabric, materials and sizing! You basically can't return anything because you have to send it to China. I ordered 4 items and after a month, only three items have arrived. A pair of pants is the wrong color but when I let them know, they got back to me with "we have determined that we sent you the correct item"! Do yourself a favor and DON'T SHOP HERE!

Thumbnail of user shirleya440
1 review
0 helpful votes
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May 14th, 2021
Verified purchase
• Updated review

The clothes sent were not sized right. I ordered one size up 22 for 18-20. And the clothes were so small they would not fit my granddaughters who are size 6 and 8. The jewelry was not anything like shown—- heavy chains when pictures showed fine chains. Liked the socks and head bands and bra. Can I return other items? How do I do that. Very upset snd disappointed as I bought for gifts.

Reason I chose this business:

Ad online made everything look soooo nice, but it isn’t. Prices were reflective of quality. I believed your ad of 80% off normal price. I have never given negative feedback, but your company deserves it.

Reason I chose this product:

They looked so good and beautiful. Whose merchandise did you take pictures from. Not the merchandise I received. Sorry

Quality
Lot of in and out
April 13th, 2021
Verified site experience
• Previous review

Lot of in and out. Not used to your site. My bad not yours. Hope merchandise is nice. O

Thumbnail of user damianal1
1 review
0 helpful votes
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July 3rd, 2020

My order arrived super fast and everything was perfect. All of the clothing sizes I ordered were great, but there is convenience with online return options. I loved my online shopping experience here and I love the style, quality and price of the products in this boutique. I would definitely use this store online again.

Thumbnail of user karinaa39
1 review
0 helpful votes
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September 19th, 2020

I had to wait a bit for a response by email with a customer service representative from this website for a concern I had about my order, but she was very helpful and generously gave me an extra discount coupon! I love!

Thumbnail of user cibelesk
1 review
0 helpful votes
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February 17th, 2021

I have shopped with them for two years and am always delighted with my clothes when they arrive. They also have excellent service and will let you know right away if there is a problem with your order. I highly recommend them!

Thumbnail of user perlaz2
1 review
0 helpful votes
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February 4th, 2021

Very good material of my skirt, I had no problem with the sizes. What you have to do is guide yourself by the indications of measurements according to size. The design is very beautiful. Surprisingly, the day that indicated that it would arrive. A success without a doubt, it is already my favorite online store!

Thumbnail of user dakotad36
2 reviews
0 helpful votes
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August 10th, 2021
Verified purchase
• Updated review

Well my shoes did not fit and because it would cost too much to send back I am stuck with items that do not fit me, although they did give me 15% credit, it's really not much help. As I still need to the shoes so I have to find another place to order from.

who ever I talked to was very nice and did give me a 15% credit on my order but I honestly do not feel like that is enough as I am still stuck with clothes and shoes that do not fit. ughhh

Reason I chose this business:

It seems as if the prices werer very good, but not going to order anything that comes from china anymore its a big rip off.

Reason I chose this product:

It looked nice

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

So far so good, I will let you know when I get my order...
June 10th, 2021
Verified site experience
• Previous review

So far so good, I will let you know when I get my order if it was worth the money.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Michael Kors

Thumbnail of user devorahw3
1 review
0 helpful votes
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July 13th, 2020

I ordered tight pants a few days ago at this online boutique and received it last Monday.
It is perfect to go to the office, very elegant and comfortable!
Their service is the best I have experienced on the internet so far.

Thumbnail of user gw221
1 review
0 helpful votes
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April 30th, 2021
Verified purchase

I ordered some gifts for Christmas. I got two pairs of socks (two weeks delivery time). However 7 months later I still have not received the two jackets that I ordered at the same time. The company does not respond to email inquired. Crickets. I wouldn't touch this company again with a 100 foot pole!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

Sorry to know that you haven`t received your merchandise.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.

Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

We found that one item in your order has been cancelled due to the delay issue. We tried to contact you regarding the refund, but we didn`t hear anything back from you.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Have a good day!

Thumbnail of user asuntas
1 review
0 helpful votes
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October 17th, 2020

Great online experience. The delivery was fast, the clothes are always beautiful and of great quality. I love this website. The only thing I can complain about is that sometimes the clothes wear out too quickly and they don't get any more

Thumbnail of user eloisas5
1 review
0 helpful votes
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July 9th, 2020

The staff was very helpful by email to deal with, as I needed to change my order right after processing.
My order was received so fast, I will definitely use this online boutique again as they have great designs and great prices.

Thumbnail of user ozanaq
1 review
0 helpful votes
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January 27th, 2021

Excellent customer service, someone always responded to me in a timely manner. I tried to buy a simple dress with a good discount, it arrived on time, it is very beautiful, I will definitely order more and recommend it to my friends.

Thumbnail of user rachelb306
1 review
2 helpful votes
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July 21st, 2019

When I was making the payment I had a problem, I communicated with the user service and they answered me until the other day, please become service 24/7. So that the people that we like to buy here can solve our doubts

Thumbnail of user virginial529
1 review
0 helpful votes
  • Send Message
October 4th, 2021
Verified purchase

OMG! These clothes are absolutely awful. The fabric is so cheap and flimsy and the mediums are more like X-Larges. I would return everything I ordered but I'm afraid I won't get my refund from this scam of a company. They got the order wrong as well. I wish I would have read the reviews before ordering. I would give this a 0 rating but I had to click on one star to submit.

Tip for consumers:
I should have read the reviews.

Products used:
Sizes are not accurate so I'm not sure I can use anything.

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry for any inconvenience caused.

Do you mean this email? "How do I access the 18% discount that was offered to me?"

As we check, we have replied your email on the same day you emailed us. Could you please double check your spam emails?

We've also resent you a new email.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user yaninal
1 review
0 helpful votes
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August 2nd, 2020

I have always been happy here. Clothes quality and prompt delivery. You first started using it when you were at home with babies, making it a great way to shop. Babies are 23 and 25, but I still shop with this boutique!

Thumbnail of user cynthiap737
1 review
0 helpful votes
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July 11th, 2021
Verified purchase
• Updated review

I tried to apply a coupon that was sent tom my email but it wouldn't work--disappointed--delivery was reasonably fast, but, the white pants were filthy dirty--looked like fabric had been stored for years, in a dirty place. The pants were not hemmed--and, when I washed them, before I wore them, they shrank so much, I had to add fabric to make them long enough.
I don't think I will shop at this site again

Reason I chose this business:

Good styles, good prices

Reason I chose this product:

I liked the looks of it and reviews were very good

Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

You can email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

I tried to apply a coupon that was sent tom my email...
May 12th, 2021
Verified site experience
• Previous review

I tried to apply a coupon that was sent tom my email but it wouldn't work--disappointed

Thumbnail of user shelleyr45
1 review
5 helpful votes
  • Send Message
June 4th, 2019

A total scam... don't use their site... impossible to return their cheap garments!
They give you no information for returns and the link they give does not work at all... so if u buy their cheap clothes, u have to keep them.

Tip for consumers:
They take a long time to respond
and say that a return is not recommended
As everything comes from China and will take a long time... they say customs will take a large chunk out of the refund and that it is not worth it... they offer a
15% refund back on your $... we’ll see
If I get it... this compamy
Is definitely a scam and it
Is impossible to get your money back... don’t buy from this SCAM company!

Products used:
2 tops... but will give away as the material is so cheap and the styling is busted

Service
Thumbnail of user intij1
1 review
0 helpful votes
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January 25th, 2020

I love shopping at this online store. I do not need to enter a shopping center since purchases are extremely fast by this means. The quality of each product I have is perfect. The package is ready and arrives at my house.

Thumbnail of user tamaral85
1 review
0 helpful votes
  • Send Message
January 20th, 2020

When I placed my order, I sent a message to a customer service agent, which was very helpful when I was concerned about the size and which dress to choose. She helped me choose the size that fit perfectly. I have already received many compliments from friends. In general, the garment is of great quality.

Thumbnail of user aishar20
1 review
0 helpful votes
  • Send Message
March 31st, 2021

I bought from this online boutique for the first time recently and was very impressed with the fast shipping. Unfortunately my article came with a glitch, but I wrote and contacted a very sweet girl, who helped me fix the problem and get a replacement I needed for an event. I will definitely buy again!

Thumbnail of user tarsilar
1 review
0 helpful votes
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September 27th, 2020

The sweaters that I buy in this online boutique are the perfect combination of comfort and elegance. They serve me for any occasion as they fit with a casual style. I recommend this website for all clothing needs for girls like me!

Thumbnail of user kailand
1 review
0 helpful votes
  • Send Message
June 12th, 2020

The site is well designed with layout categories to easily locate what you are looking for. Within these categories you can "Filter" for your size and choice of colors, etc. to further simplify your search for the perfect outfit! Super recommended boutique.

Thumbnail of user lauram2094
1 review
0 helpful votes
  • Send Message
July 29th, 2021
Verified purchase
• Updated review

The thing with discounts and free shipping is a little confusing. I wanted to take advantage of the discount, but then my order would not have come up to the amount qualifying for free shipping. I guess it's one or the other.

Can't exchange items

Reason I chose this business:

I liked the variety of beautiful clothing and shoes. My gripe is I didn't know it was coming from China and that I would not be able to exchange things for larger sizes if I needed to.

Reason I chose this product:

Very pretty dresses

Service
Quality
The thing with discounts and free shipping is a little...
June 26th, 2021
Verified site experience
• Previous review

The thing with discounts and free shipping is a little confusing. I wanted to take advantage of the discount, but then my order would not have come up to the amount qualifying for free shipping. I guess it's one or the other.

Thumbnail of user marthaz315
1 review
0 helpful votes
  • Send Message
September 1st, 2021
Verified purchase
• Updated review

Noracora's customer service is very helpful! I had an issue with my order and their customer service worked hard to make sure I was happy. I am now completely satisfied with the resolution we together came up with. Thank you very much!

They were extremely helpful!

Reason I chose this business:

The beautiful catalog. I loved how the dresses looked online.

Reason I chose this product:

I like long dresses with pockets.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Love the dresses
July 1st, 2021
Verified site experience
• Previous review

Love the dresses. Also the discounts.

Thumbnail of user delaineg2
1 review
1 helpful vote
  • Send Message
July 3rd, 2020

I ordered over $100 worth of clothing, jewlry and shoes April 16,2020 it is now June 3,2020. No real answer from the email threads, no phone number to call and the tracking system does not work. I would not buy from them ever again.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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