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Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
195,031 reviews
Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly
I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again
My order arrived super fast and everything was perfect. All of the clothing sizes I ordered were great, but there is convenience with online return options. I loved my online shopping experience here and I love the style, quality and price of the products in this boutique. I would definitely use this store online again.
I tried to apply a coupon that was sent tom my email but it wouldn't work--disappointed--delivery was reasonably fast, but, the white pants were filthy dirty--looked like fabric had been stored for years, in a dirty place. The pants were not hemmed--and, when I washed them, before I wore them, they shrank so much, I had to add fabric to make them long enough.
I don't think I will shop at this site again
Good styles, good prices
I liked the looks of it and reviews were very good
I tried to apply a coupon that was sent tom my email but it wouldn't work--disappointed
When I ordered from noracora …. I assume the the clothes would fit…I'm a xxx large and the pants are way too small in xxxx large…it doesn't makes since to return them because I didn't realize it was coming from China.
Wasn’t able to speak to a live support person…just text,,,even that seem suspect.
I ordered over $100 worth of clothing, jewlry and shoes April 16,2020 it is now June 3,2020. No real answer from the email threads, no phone number to call and the tracking system does not work. I would not buy from them ever again.
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.
For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
I'm not sure if they hire folks to write good reviews cause what they are really doing is selling crappy clothes! First, I waited 2 1/2 months to get the blouse I ordered, then when I got it, it was nothing like the picture. The neckline was totally different and it looked like it was sewn by a child! I have reported them as a fraudulent company.
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience. We tried to contacted you by private message, but we didn`t hear anything back from you.
Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
The clothes come exactly as expected. I had no problems with the order of clothes on this website. I have never had any problem with the materials, I am sure that your customer service is as good as your products and the shipping time. I would recommend it to anyone who needs to buy clothes. This company supports the quality of its products and the speed of its deliveries. I will continue to use them in the future!
I ordered a sweatshirt, it was a flash sale which when I checked out it was full price. I was within the time limit, I immediately contacted customer service. They responded with it was a flash sale, I explained I was within limits. They said well if you keep the item, we will give you the difference back. Well to return to CHINA would cost me more.
Fast forward got item it was the poorest quality, it was shiny satin not a sweatshirt, the print was stamped on not matched up at seams. I won't even give to goodwill. It's horrible
Tip for consumers:
Pictures do not show quality, which is poor in my case they make you ship back to China regardless where came from. When trying to return then tell you return is to China can we offer you a percent refund.
Its a scam on returning items
Products used:
None
Thank you for your feedback.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
There is no reference number.
Could you please tell us your order number and more information regarding your request so that we can check and handle the issue for you?
We need complete information to help you address the problem.
We promise you that we will settle this matter at the best way we can.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help. You can also chat with us online.
Stay safe and have a good day!
The dresses look great on their website but in reality the quality is substandard fabric. The closest way I can describe the fabric is that it's similar to low quality burlap. NoraCora's website offered a discount for buying 3 or more dresses, which is what I did, but a discount credit was never issued. One of the dresses originated from China and I was charged a foreign exchange fee of nearly $5. I emailed NoraCora several times regarding the discount and to arrange for a refund for the 3 dresses, they didn't respond until weeks later and NoraCora only referenced 1 of the 3 dresses and nothing on the discount. NoraCora doesn't even qualify for any stars, doesn't get any worse than this. Stay away! Buyer beware!
I ordered clothing from this company back in July. I never received any of it. They said it was returned to the logistics company and both packages destroyed for a bad address. The address was correct. I am tired of emailing them every day to get a full refund or to resend the clothing. I have asked them repeatedly to show me where the policy states that will happen and they never answer that question. I am taking a 50 percent refund because my time is valuable. I will however use that time to warn others that you may not get your order or a full refund. Buyers beware!
Thank you for your feedback. Sorry to know that you haven`t received your merchandise.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.
Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
If you have been unable to check the status of your parcel, you can contact us and we will help you check. Also you can track your parcel here https://noracora.com/order-query
We found that your order was returned to sender due to wrong address. In order to better address the problem for you, we`ve contacted you by email.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com or chat with us online for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Easy to search throughout the site.
I bought 2 different shirts. One I like better than the other- nicer coloring.
The blue star shirt has more white than picture showed nor as contrasting.
Not worth the hassle of return shipping.
So far its been a great experience shopping noracora,, i placed my order,, of course it took some time to receive my order but i knew it would, i loved my clothing, i had my doubts, but they fit and look great. A couple of the items were actually nicer than i expected. I will definately order again. I just wore my dress to town and 2 ladies complimented me on it. Very cool and comfy.,, and im pretty hard to please...
I ordered 4 items
I received 2 items in 2 weeks and the third item separate in 3 weeks. It's been 4 weeks amd the 4th item says out of stock but also says processing on the same line. I paid for it then said out of stock after they took my money. I have emailed about 5 times over a week span and no response. Right now I'm out 28.88 dollars. I do like the 3 items I received ( shirts)
I'm giving them one more week then reporting to BBB.
Tip for consumers:
Items ship separate
Waiting on last item ordered and paid for one month ago
No response from email
Terrible customer service. It says hello my name is Christine I will be happy to help you and you can’t click on it , they sound so friendly but they don’t answer
Products used:
Shirts , sweater
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
You can track your parcel on https://t.17track.net/en#nums=BTYCN0024832519YQ
Thank you for your feedback.
Sorry to know that you haven`t received your merchandise.
We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.
Sorry for the inconvenience caused to you. We ask for your understanding in these cases.
Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery
We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
You can track your parcel here https://noracora.com/order-query. If you have been unable to check the status of your parcel, you can contact us and we will help you check.
We found that your order is still in transit. Please wait in patience.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com or chat with us online for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
I placed an order with Noracora three or four weeks ago.
Have not received it or any communication about when
My order might arrive. Do not order from this company.
I guess they make enough money scamming first time
Buyers.
I bought my granddaughter the beautiful gray sweater that looks weaved. Also avail multicolored.
I received a flimsy shirt that looked like a photo of the weaved fabric printed on to it! It is horrendous! Granddaughter said wouldn't be caught dead in it!
And trying to return it? Forget it! I went through PayPal and hoping I get my money back. Have ran across tens of dozens of other stories just the same. These people need to be shut down!
Tip for consumers:
Don't use it! They are simply a fraud!
Products used:
None!
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We need complete information to help you address the problem.
You can submit your return request in this page: https://noracora.com/order-query. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!
Noracora ads seemed like Zulilly. Cute, off beat clothes. The pictures were great. I ordered 8 items. It took 6 weeks for item to come from China thru San Francisco. The fabrics were cheap and the sizes were all off. Now I need to return all the items and the pain continues. Folks, don't bother. Let this company go out of business. It is a bad company.
Tip for consumers:
Buy from another company
Products used:
None
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Ordered 8 blouses in order to get free shipping. Followed the size chart listed but they were ALL too small. Couldn't return due to shipping costs over seas. They compensated 40%. Meanwhile I'm stuck with 8 blouses I can't wear.
Helpful, but should have offered more customer satisfaction.
Convenience
Cute styles
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@Noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
**Update 7/2020** I received the product and like so many other reviews the size and workmanship were horrible. I asked for a refund and was advised I could get a 15% refund or mail the product back to CHINA for a full refund! Nope, I will not spend any additional money to send my items back. Notified Paypal and Noracora of my request for a full refund. I received a reply back from Noracora stating that if I removed my negative review that might help them process my refund. Blackmail will not work, just refund my full amount and stand behind your product.
Buyer Beware! Do not buy from NoraCora!
I placed an order on 5/27 and as of today, 6/9, the order is still "processing". When I reached out to customer service they replied they would let me know when it has shipped, no explanation for the delay. 14 days to process an order?
We`re sorry that you`re not satisfied with our service. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.
We found that you`ve accepted our refund, the refund was issued to you successfully. Hope you`ve received it.
We need time to process the order before it`s been shipped, we`ve stated the information on our delivery page: https :// noracora. Com/information/Shipping%20%26%20Delivery.
We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
I purchased a dress from this company. I was not happy with the fit or quality so I wanted to return it. I was offered 15% of the purchase price to avoid shipping costs back to China. I did not receive it from China, I received it from the City of industry in California which is the same state that I live in. They would not allow me to return it to the address that it was shipped from. After stating that I would not except 15%, they offered 40%. I still feel that that is unacceptable and I'm waiting to hear back from the company at this point. Please save yourself the hassle. I would not recommend purchasing from this company.
Tip for consumers:
Return policy including clearly stating 15% and the expectation of sending it to China at your own expense.
Products used:
Dress
Do NOT order anything from this company. Their clothes are cheap, poor quality and not the fabrics advertised. It claims easy returns, but they are located in China and you are responsible for paying the shipping return. I have gone back and forth asking for a refund and they are only offering 25% in lieu of returning the items to them. They are SCAMMERS!
Shoe design elements were fun. Fit didn't work for me - on the small size. Workmanship on one pair while it looked good were stiff and rough to skin (had to struggle to get heel in.). One that I didn't place my size on order came in size 36. They were cute, looked well made. Last pair, and the pair I ordered first fit small, look good, but leather look has plastic feel. Ad looked like they had a heel, but sole and heel are flat to the floor. Two of the shoes were in $26 bracket. Wrong size purchase was $55 or so, and the workmanship looked good. Would they work in my size,?
Ordered, got the email receipt, no email confirmation so 5 days later I emailed support. The email I got was rude; emailed the receipt asking for a confirmation of order and never heard from them again. I am contesting the charge they made to my card for the order they said must be with a different company. Rude and dishonest.
Tip for consumers:
Do NOT buy. They are a hoax
Products used:
None because they emailed me that I must have the wrong website even when I sent the receipt with their company name on it. Such a bad experience
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
There is no reference number.
Could you please tell us your order number and more information regarding your request so that we can check and handle the issue for you?
We need complete information to help you address the problem.
We promise you that we will settle this matter at the best way we can.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help. You can also chat with us online.
Stay safe and have a good day!
Don't purchase items from Nora Cora service is not at all up to par from ordering to delivery over 8 weeks. Horrible on returns at my expense and cancellations don't get pulled into this Conn and the fabric used for items not at all what u would expect horrible fabrics
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I went to send three dresses back as they were not a good fit. It was going to cost me $45.00, to return them. I opted to keep them and get a percentage returned by credit. I only got $8.50 credit returned. Not much back on a $200.00 purchase.
I won't be purchasing again from this site.
I am always happy with my clothes that I buy in this boutique, I never had problems and always fast delivery! Some of my favorites! Items are from this place and quality is always there! 10/10 would recommend and no I'm not a fake review I really love this store!
I was very disappointed in the 3 shirts I ordered. The photos on line are deceiving as to the type and look of the material. They do not have a good return policy because they are located in China. I wish I'd have known that. I won't use them again.
This is the second time I’ve dealt with a customer service department for company based in China. They don’t cover shipping for returns and STRONGLY SUGGEST you take a 15% refund for your purchase. I spent a lot of $$ and have yet to get my pittance refund. I wish these Chinese based companies would be upfront about their locations and policies. I will not use them again!
I thought the photos of the many different shirts looked cute.
The photos looked cute, colorful and attractive.
Love all the styles and colors of the products! Easy to order!
Gain trust and grow your business with customer reviews.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
You can email us regarding your request or complaint, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Stay safe and have a good day!