• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user carols3660
2 reviews
0 helpful votes
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May 24th, 2022
• Updated review

I ordered a few items from Noracora and nothing I mean nothing was like the picture. All items were cheaply made. I read a bad review about 10 minutes after I placed my ordered and tried to cancel I was told my items had already shipped. They made it difficult to return so I took the L on this one, I will not order from them ever again.

Tip for consumers:
Read the reviews first, there are really good reviews on youtube

Products used:
The sandals only wore once

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

I love everything I see on this site, shopping is easy
July 8th, 2021
Verified site experience
• Previous review
Please list at least one online fashion shop that you are more satisfied with. The more the better.

Venus, NY&Co, Steve Madden, DSW, Aliexpress

Thumbnail of user krisannek
1 review
5 helpful votes
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October 26th, 2019

Please, please do not buy from the site. What you see on the site is not what you will get. Based on the website, I ordered a soft beautiful grey sweater x2 for my daughter and me. I was told that another item I ordered was not in stock but I have not received a refund. I was told the orders were shipped but when I tapped on the link, it said it could not be traced. Eventually the sweaters arrived. They are much longer than the sweaters in the catalog. The material has the consistency of a burlap bag with blue dots in it. They are having a heyday with our money and the only way for us to find out about it is to learn to read reviews before we shop. Also I saw the exact same clothes selling online with two different company names. So I think they have diversified and cast a wider net to steal money. I hope at least one person reads this and does not buy from them.

Thumbnail of user pipers8
1 review
0 helpful votes
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March 23rd, 2020

I made an online purchase here, I am very impressed, however, one of the shoes was missing an inner sole. I wrote and received a response very quickly... I have never received a better service and support from any person or company to date. The problem was resolved so efficiently. I am more than impressed. Thank you!

Thumbnail of user sharonl1561
1 review
0 helpful votes
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April 30th, 2022
Verified purchase

What I saw on line was beautiful. There was no description of fabric and size chart was off. I received a pair of shoes that I'm sure I did not order as it was a style I would not order. The quality of most of my $347 was of the poorest quality ad needs to be returned. I can't follow the return info needed to return my items. I loved 5 of the tops but it is costing me an additional $66 to alter them. WOW! Cant get much worse than this. I will never order any clothing on line again. I also did not know it was coming from China

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Unknown. Not yet received

Quality
Thumbnail of user nataliea288
1 review
0 helpful votes
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April 27th, 2022
Verified purchase

Well described items. Seemed to have a good size chart. Order went thru fine and I received the order fairly fast. However not one item fit properly.
Then I found out to return items I would have to pay charges to ship back to China and possibly customs fees. Never again would I order from this site.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Have not used any other sites

Quality
Thumbnail of user rubyr88
1 review
0 helpful votes
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October 24th, 2020

The dresses that I bought in this online boutique are well made. I have two that I have had for months. They will never go out of style, and if you take care of them, they will last for many years. I just bought another dress today, I hope it is as good as the previous ones.

Thumbnail of user megm47
3 reviews
10 helpful votes
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June 6th, 2019

It took more than 8 weeks to receive the 7 items I ordered. 4 needed to be returned (1 due to discrepancy in color/3 for size). No address for returns is provided on website or inside package. I emailed or texted multiple times asking for return address with no response for weeks. The scam is not responding so you miss the 15 day window to return... not the "easy returns/quick refunds promoted on site. Filed a complaint with PayPal... then heard from NoraCora with a return address in HONG KONG! PayPay directed me to return items... while NoraCora told me to "kindly keep the items since they were beyond the 25 day return period."

Unbelievable! Do not do business with this company.

Thumbnail of user johnnye48
1 review
0 helpful votes
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July 31st, 2021

Don't purchase items from Nora Cora service is not at all up to par from ordering to delivery over 8 weeks. Horrible on returns at my expense and cancellations don't get pulled into this Conn and the fabric used for items not at all what u would expect horrible fabrics

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jamilab9
1 review
0 helpful votes
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June 18th, 2020

The easiest online store is pretty easy to find what you needed, flawless, very happy, it will always be one of my favorite online stores to buy. The clothing is of incredible quality that definitely pays for incredible material. They always have good designs, very excited for the new collection!

Thumbnail of user aolanio1
1 review
0 helpful votes
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May 11th, 2021

My dress is the same that I saw in the photos on this website, it is of good quality, with a double and wide waistband that in turn contains an elastic that does not seem to bother. The print is as shown in the picture, very cheerful and current, the fabric thick enough not to be transparent.

Thumbnail of user rickh83
2 reviews
2 helpful votes
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August 1st, 2022
Verified purchase

Drawn in by the price and photo appearance of the products. The good news stops there. Placed my order for two items and for the next roughly 2 months the level of communication was extremely poor. To the point that I really felt we may never see the ordered items.

Thumbnail of user lesleym64
1 review
8 helpful votes
  • Send Message
June 1st, 2019

Long delivery time, garment not same color or size as shown on web site. No return address or response to 6 emails sent to them. Eventually contacted PayPal to start a claim.
Paypal came back with a return address to China, but cost of mailing would be as much as the purchase price of the garment. NoraCora or CHICV International Holdings Ltd as they trade under know this so it is a win win situation or them. Disappointed in Paypal for allowing them to use their payment service.

Thumbnail of user pamelai324
1 review
0 helpful votes
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June 16th, 2021
Verified purchase
• Updated review

I like the 6 things I bought, but a large is rather smaller than usual. The shorts on the website appear to be walking shorts above the knee, but they're way too short by 4-5 inches. On the whole though I do like these styles which are what women want.

Reason I chose this business:

Better styles

Reason I chose this product:

Needed summer things, but they took too long to arrive, hence my title.

Quality
Found what I wanted easily!
May 17th, 2021
Verified site experience
• Previous review
Please list at least one online fashion shop that you are more satisfied with. The more the better.

UniQlo is also great--don't shop anywhere else

Thumbnail of user tiarar22
1 review
0 helpful votes
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October 28th, 2020

This website pleasantly surprised me how quickly my package (the 5 shirts I ordered) was delivered, 10 days before I was told to expect it. The clothes were fine. Mostly it matched what I expected, although the quality was in some cases a bit lower than I expected. Nothing surprising, but overall it is what I expected.

Thumbnail of user nancym1311
1 review
0 helpful votes
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August 8th, 2020

Clothes took almost 4 months to arrive! The quality was very cheap, much smaller than measured, and no seam to let out. They offered me 15% to alter clothes since I would have to pay for return shipment and it would be expensive for me to pay cost of return and take a long time for refund

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user lisas2000
1 review
0 helpful votes
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October 3rd, 2020

The material used for the clothes is flimsy and not as advertised. The sizes are inconsistent and the clothing is just cheaply made. I wish I had read the negative reviews before ordering. Their customer service is also terrible. STAY AWAY from this company - do not order anything from them.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We need complete information to help you address the problem.
You can submit your return request in this page: https://noracora.com/order-query. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user laural1961
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

I went to send three dresses back as they were not a good fit. It was going to cost me $45.00, to return them. I opted to keep them and get a percentage returned by credit. I only got $8.50 credit returned. Not much back on a $200.00 purchase.
I won't be purchasing again from this site.

Thumbnail of user danat127
1 review
0 helpful votes
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June 12th, 2020

Here they always have a great variety of colors and options. What makes it a store I always go to for a new look or to be fashionable.
I have ordered 2 items from this store, both dresses. Both body tight. The size is a little small. The quality is above average for the price you pay.

Thumbnail of user rosep371
1 review
0 helpful votes
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June 16th, 2022
Verified purchase
• Updated review

I was very disappointed in the 3 shirts I ordered. The photos on line are deceiving as to the type and look of the material. They do not have a good return policy because they are located in China. I wish I'd have known that. I won't use them again.

This is the second time I’ve dealt with a customer service department for company based in China. They don’t cover shipping for returns and STRONGLY SUGGEST you take a 15% refund for your purchase. I spent a lot of $$ and have yet to get my pittance refund. I wish these Chinese based companies would be upfront about their locations and policies. I will not use them again!

Reason I chose this business:

I thought the photos of the many different shirts looked cute.

Reason I chose this product:

The photos looked cute, colorful and attractive.

Service
Quality
Love all the styles and colors of the products!
April 15th, 2022
Verified site experience
• Previous review

Love all the styles and colors of the products! Easy to order!

Thumbnail of user suea84
2 reviews
2 helpful votes
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January 5th, 2022

I've purchased a few things from Nora Cora in a couple of orders. Have to tell you that you get what you pay for. My first order of items weren't too bad, they worked out fine. My second order had items that were too short (the descriptions didn't say that one of the tops would be short), one item had a very crooked zipper and the other item is just super cheap looking. I should know better.

If you want to return items, you have to pay for the postage yourself. Now, the amount that I will get back vs the postage it will cost will nearly negate each other. Whats the point?

Products used:
2 shirts and 3 pieces of jewlery out of 8 items purchased.

Service
Value
Shipping
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user karenr544
1 review
9 helpful votes
  • Send Message
August 18th, 2019

In a moment of weakness I ordered online from an unknown company, Nora Cora. The clothes looked cute. Nothing fit - the quality is so bad it never could have sold in a store - they never give an address - you have to return to China apparently but you can't do that. They won't give an address. They offered 25% of my money to "not return it"; I thought they agreed to 50% but I got 25%. I can't fight anymore. Just don't do it!

Thumbnail of user renees585
1 review
0 helpful votes
  • Send Message
August 26th, 2021

I purchased more than a dozen items from this site, when the clothes arrived, each single piece looked completely different from the pictures on their site, the cut is different, the texture is sooooo cheap!
Worst of all, I ordered medium size, they all look like XL, I can't wear any of them, had to donate all of them as I dont know what will be the trouble to send them back to a different country and how much I will spend more on shipping! Dishonest business, very bad.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Value
Shipping
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user milap6
1 review
7 helpful votes
  • Send Message
May 24th, 2019

I bought 4 items and they send only one. The quality of this dress is the worst ive seen on all China sites. The communication is 0. No one is answering your messages. The size L looks like 3XL. They have no idea whats the difference is linen vs cotton.
DONT WAIST your money! Dont buy here! Its not worse to spend your time or money for this garbage!

Thumbnail of user kristinaw49
1 review
6 helpful votes
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November 1st, 2019

BEWARE! Do not order from this site. I purchased over $100 worth of items and now would have to pay over $200 for return shipping. They offered me 15% of my total purchase price to not have to return items. All of the clothes I order wer super cheap, did not look as pictured, and were poorly proportioned. I am super sad! Don't do what I did!

Tip for consumers:
All shipped from China- you have to pay return shipping to China. I thought I was ordering from CA. Very disappointed!

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user bethm296
1 review
98 helpful votes
  • Send Message
January 19th, 2020

Are usually wear a size medium but like my sweatshirts roomy so I ordered an extra large for me and two XL for my sister What came was a joke and with only 15 days to return it did not make the cut off date so donated to local charity Included photo of 2 extra large version You decide. Problem is The company does not care, they got my money and that is all that matters...

Tip for consumers:
Sizing is wayyyy off

Products used:
Cora Cora Sweatshirt

Service
Value
Shipping
Returns
Quality

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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