• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

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Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user lorindan1
1 review
3 helpful votes
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July 5th, 2020

Horrible! They must have the best photographer ever, as the clothes look absolutely adorable, but please don't waste your money. I can't believe it. The delivery timeframe is longer than stated, quality is poor, sizing is way off, runs super small. I purchased many items in April, and they are now just arriving in June. So far, I may just be able to salvage a t-shirt. NEVER AGAIN!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user ingaw8
1 review
1 helpful vote
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October 9th, 2020

The response of this website regarding my request was answered in minutes, this helped me to have confidence and recommend them. They were very professional. Excellent communication with extensive knowledge of design and fashion. Keep it up, you're great.

Thumbnail of user kymh8
1 review
4 helpful votes
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April 15th, 2020

Very unhappy with this place! Quality is poor - sweater stretched out first wearing, fabric of three of the shirts very cheap (not like pictures at all), took weeks to get including one item not received before Christmas despite ordering several weeks ahead. Then they would not accept returns because it was past the 15 days they apparently allow (told them I'd been out of town but they ignored that email). Wish I would have read reviews before ordering as I would have known they don't stand behind their products. Had no idea these items come from China. This was a horrible experience and I donated the clothes to Goodwill because they sure don't work for me!

Tip for consumers:
Don't!!

Products used:
None. Donated them all.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ninar94
1 review
0 helpful votes
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April 14th, 2020

I am surprised that there are so many negative reviews, especially the ones saying it's a scam or that their customer service is awful. I have purchased around 12 items, out of which 2 have not been up to my standards (too small). But their really kind and so ready to help you in any situation.

Thumbnail of user carolk1926
2 reviews
3 helpful votes
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June 23rd, 2021
Verified purchase
• Updated review

I will agree the prices are amazing which is what grabbed my attention. But I can see now the kinds of fabrics looked and seemed different than the pictures and quality at best is horrible. I've also only received 3 of the 4 items as yet with no refund in site.

I would never buy anything from this website again and I'll make sure my friends know about the fake clothes you all try to sell!

Reason I chose this business:

Styles are what I prefer.

Reason I chose this product:

Colores, shape, and look.

Quality
This is a new website for me
May 23rd, 2021
Verified site experience
• Previous review

This is a new website for me. I'm hoping the items I ordered are true to size.

Thumbnail of user marialem
1 review
0 helpful votes
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October 9th, 2020

I have ordered multiple times from this website and have found your products to be fantastic! Super fast delivery. Easy and hassle-free shopping. Without a doubt, free returns are very reliable. Highly recommended

Thumbnail of user lidial11
1 review
0 helpful votes
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August 5th, 2020

The quality of my shirts is very good, I always get what I ask for here. Living far away, I have limited clothing stores at an affordable price. This online boutique keeps me trendy and doesn't break the bank.

Thumbnail of user lisar1651
1 review
0 helpful votes
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June 24th, 2021
Verified purchase
• Updated review

Fast and easy. Everything came quickly. The style and fabric was better than expected. Fits great. Doing all my clothes shopping through noracora from now. Prices were excellent. Would have been much more expensive had I shopped in the store. I work 60 hrs a week and need a place I can trust. This is it.

Reason I chose this business:

Prices and styles

Reason I chose this product:

Style and the cotton fabric

Quality
Fast and easy
May 25th, 2021
Verified site experience
• Previous review
Thumbnail of user beckyw140
2 reviews
1 helpful vote
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June 17th, 2020

This is a review about delivery. I'll add another review about the products once I receive them. Noracora is the most frequent advertiser I see on my online newspaper, the Seattle Times. The pics made me feel like I was on a cruise... tempting while stuck at home during stay-in-place. I put an order in on May 5. I requested status of delivery twice before finally getting a notice that it had shipped on May 14, and to expect shipment within 11-21 business days, which would mean somewhere May 25 to June 5. Huh? In the era of 1-day Amazon delivery, how does this company ever get repeat business? They must rely solely on one-and-done shoppers who are unaware it could be a month before they get their product.

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re terribly sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order is still on its way, we`ve sent you order tracking information by email. Please check.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user orsak
1 review
0 helpful votes
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June 12th, 2020

Quality is always excellent and the biggest bargain is in formal dresses because they are so cheap compared to anywhere else. They also recently introduced a student discount that really impressed me.

Thumbnail of user karlyh9
1 review
1 helpful vote
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March 18th, 2020

This is my trusted online shopping store! I never had a problem with size, return policy, delivery, and quality. The team is always helpful and very friendly. They have a wide range of clothing to choose from! Highly recommended! Too bad the shipping takes so long!

Thumbnail of user sandrao470
1 review
0 helpful votes
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June 16th, 2021
Verified purchase
• Updated review

This time I got the sizing right which was great as it is so expensive to return items. Would have liked a confirmation email to say order had been rec'd. Items arrived quickly and were exactly as described. I like being able to buy larger sizes with lengthier short sleeves.

Reason I chose this business:

Liked selection online. Online shoppu g wS easy.

Reason I chose this product:

Great looking clothes. Generally good information provided regarding sizing and materials.

Quality
Good experience except I would like to isolate more...
April 16th, 2021
Verified site experience
• Previous review

Good experience except I would like to isolate more factors, eg. Plus sizes and colours.

Thumbnail of user stephanies2744
1 review
0 helpful votes
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August 24th, 2022

Trash and company are scammers. Customer service offers you 15 cents on a dollar refund after they insist you must send the sub par items back to China at great cost despite the fact the stuff was shipped from NJ.

Thumbnail of user missw50
Miss W. – Noracora Rep

Please note that the address on the received package is not our return address, it is only a hub of the shipping company.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping, so we`ll compensate the buyer with a partial refund to reduce the buyer`s return cost. Sorry that you`re not satisfied with the solution.

Could you please provide your order number so that we can help?

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!

Thumbnail of user vanesas9
1 review
0 helpful votes
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June 10th, 2020

I'm glad I didn't read some of these negative reviews here before ordering as it would have been postponed, but I just received 4 beautiful dresses in no time, despite the pandemic. Seriously, I don't understand what those women are about. I love the styles and the quality is pretty good. I guess you can't please everyone!

Thumbnail of user edreal
1 review
0 helpful votes
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November 20th, 2020

I see a lot of people on many sites asking about a good place to buy clothes, boots, shoes, etc. I have only bought from this website a few times, but have never had any problems. My orders came fast and the prices were incredible.

Thumbnail of user kaylau133
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Shipping took weeks. The quality of each item was less than expected. I love the styles I just wish they were made better. The fleece lined leggings are comfortable, but fit more like sweat pants and don't have any support.

Quality
Thumbnail of user maryo24
2 reviews
3 helpful votes
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September 30th, 2020

I tried to get information on a return at least 7 times since delivery. Have received the same e mail. We will contact you within 48 hours... Total BULL... Just want to return 2 dresses that totally do not fir based on their recommendations. Do not go near them... Awful!

Thumbnail of user elizabethd720
3 reviews
2 helpful votes
  • Send Message
October 2nd, 2020

The clothing and wide selection is great. When my order was missing 2 items, CS replied "It has been delivered, check your tracking #"which, of course, I had many times. Now the package has arrived. Strange to me, order of 3 garments ordered together, arrived separately weeks apart. Also, all 3 items were ordered in same size. One fit great and the other two could have fit someone TWICE MY SIZE. Not worth effort to return to China and wait another month. So beware their sizing charts... see other feedbacks before ordering

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

But we haven`t received your return request yet, you can submit your return request in this page: https://noracora.com/order-query. Or you can email us (service@noracora.com) to complete your return process.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We tried to you contact you by message, but we didn`t hear anything back from you.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com or chat with us online for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user amalfyl
1 review
0 helpful votes
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April 29th, 2020

I love the choice... great quality, great fit and exchange or money back. Prompt delivery is a definite advantage. Modern styles for all types of bodies, also complement the shape. Simply perfect, thanks! Keep up the good work!

Thumbnail of user juliel407
1 review
1 helpful vote
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February 4th, 2020

I placed order on 12/8/19, received on 2/4/20. Ridiculous. Nothing looks like the original items I ordered. Want to return them, but unable to find an address. The labels look like Chinese or other foreign writing. Unbelievable that this company can advertise as they do and get away with it. The worst! Scam!

Thumbnail of user dihuew1
1 review
0 helpful votes
  • Send Message
September 24th, 2020

Fabulous online store, there are affordable beautiful clothes, worth the quality and many great discounts throughout the year. With a little more you can get free shipping! Excellent this internet store!

Thumbnail of user km714
1 review
12 helpful votes
  • Send Message
January 28th, 2020

Despite a warning from my bank that Nora Cora "has headquarters overseas" I ordered a sweater Dec. 5. My account was charged that very day, but I'm still waiting for the sweater. My queries to Nora Cora are met with evasive responses"your order is ready to ship," "can you wait just a few more days," e.g. The Better Business Bureau can't help with this "overseas company," so I'm checking with an attorney friend to see what recourse is available. If the option were available, I'd select several minus numbers of stars.

Thumbnail of user nancye614
1 review
0 helpful votes
  • Send Message
July 21st, 2021
Verified purchase
• Updated review

First time on this site. Have been wanting to try it for a while. Can't wait to see how the clothes and shoes fit!
I received my items yesterday and the products are made great. They do however run small, so I will probably be returning one if not both of the shirts, for the next size up.

Reason I chose this business:

I thought they looked fun and my style.

Reason I chose this product:

I needed sandals, and some summer shirts, along with a quick "throw on" summer dress!

Quality
"MY REVIEW!"
July 12th, 2021
Verified purchase
• Previous review

First time on this site. Have been wanting to try it for a while. Can't wait to see how the clothes and shoes fit!
I received my items yesterday and the products are made great. They do however run small, so I will probably be returning one if not both of the shirts, for the next size up.

Reason I chose this business:

I thought they looked fun and my style.

Reason I chose this product:

I needed sandals, and some summer shirts, along with a quick "throw on" summer dress!

Quality
First time on this site
June 12th, 2021
Verified site experience
• Previous review

First time on this site. Have been wanting to try it for a while. Can't wait to see how the clothes and shoes fit!

Please list at least one online fashion shop that you are more satisfied with. The more the better.

None at this point. I prefer to try my clothes on in the store, so we will see how this works out!?!?!

Thumbnail of user julieb1087
1 review
31 helpful votes
  • Send Message
January 20th, 2020

I ordered about 9 items over 2 orders back in early November 2019, the first dress looked like a maternity dress so I returned it, which was an absolute nightmare, however, I did receive a refund eventually. The clothes are cheap and nasty and colours are awful, I actually just threw them straight in the charity clothing bin. I still haven't received about 3 or 4 items and I'm not holding my breath. They took my money straight away though. You try to contact and just get a badly worded generic auto response which doesn't ever help.

Thumbnail of user beckyf74
1 review
0 helpful votes
  • Send Message
July 28th, 2020

If I could give a zero star, I would! I have no doubt this review will not be shown! I see only A few reviews and they are 5 stars! The items I purchased is absolutely not what was pictured. Please do not purchase from this company! You will be very disappointing as the materials is not cotton at all. It is more like shining polyester at best! The refund process is absolutely crazy! You have to jump through hoops! I plan to see it through no matter what it takes! Shame on this company!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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