• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

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Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user petrah37
1 review
0 helpful votes
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July 31st, 2021

My sister also bought here without problems, she loved it, she has amazing clothes and there is a better chance that it will fit me (I am SMALL, but my hips are a bit bigger), usually almost nothing fits me. I was surprised by the free shipping offers. Overall this was the best online shopping experience you could ask for. I would recommend this site to anyone :)

Thumbnail of user alexak27
1 review
0 helpful votes
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January 12th, 2021

For 9 months, no article on this website has disappointed me. Every purchase, every clothing package I receive, is worth the investment. Everything seems to fit me perfectly, they complement my body well. They also deliver fast.

Thumbnail of user susanl1627
1 review
0 helpful votes
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March 6th, 2021

Ordered after seeing the good reviews here. Rubbish, items don't even look like the photos. Nice looking sweatshirt top turns up looking like a marl grey long sleeve T-shirt. Like some others, I too believed I was purchasing from Aussie, paid A$, but consignment note is all in Chinese! And is Chinese quality as well! Not good - will never order again

Tip for consumers:
quality is rubbish, photos are inaccurate and not what you receive

Products used:
none

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

We are sorry to inform you that you may have sent to the wrong website. We are just the NORACORA website. For more information on our website, please check: https://www.noracora.com/.

Thank you again for bringing this to our attention, and thank you for your patience.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com or chat with us online for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user mariar774
1 review
0 helpful votes
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March 8th, 2020

Wide variety of clothes that otherwise would not buy in stores. The review information is good, especially if one has not tried the products before. Discount coupons and free shipping are a great incentive to buy online.

Thumbnail of user ellep29
1 review
3 helpful votes
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March 2nd, 2020

Why can't this website be deleted that are nothing but crooks!~! Their products are sub-quality and when you try to return them they give you an address in China even though they were sent from the US.

Thumbnail of user starw9
1 review
0 helpful votes
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February 9th, 2020

What a gem to know such a page, is a special find! Absolutely lovely service, the scope is intriguing, different and could make an extraordinary day. I bought two pairs of boots in three weeks, both spectacular

Thumbnail of user idgiet
1 review
0 helpful votes
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June 22nd, 2021

Clothes in this online Boutique are really good, excellent quality and at a very comfortable price, the truth is, my last order was very nice, fun and fast, I recommend them if you want to have your closet full of beautiful clothes and not run out of money!

Thumbnail of user youk11
1 review
0 helpful votes
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August 2nd, 2020

Had to wait about a month from the date I ordered items to receive them and I'm pretty sure a Woman's L is actually for a teenager. What's worse is although it says Final Sale you can reorder the item but not return. Buyers beware unless you have have little to no curves then it might fit. The shoes I ordered were size 8 US women but feels more like an 8.5 super wide. 2 thumbs down!

Tip for consumers:
Got no curves then you’ll love these clothes. If you curvy, don’t buy here unless it’s for a child.

Products used:
None of it I’m donating it. Not worth the hassle or more of my time.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ciras2
1 review
0 helpful votes
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August 1st, 2020

Shopping at home has never been so easy! I find this website very easy to navigate and order clothes. Payment is simple, excellent communication with orders and delivery is fast. Great prices will bring me again too!

Thumbnail of user sandras1249
1 review
0 helpful votes
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September 30th, 2020

1. The quality of the clothing is really bad. It is not even close to what they show in their website's pictures.
2. I was unable to find a customer service phone number in their website. RED FLAG!
3. Customer service takes forever to answer back.
4. Finally when customer service answers back, they use default emails not addressing your actual question.
5. Shipping and handling is more expensive than average. RED FLAG.
6. Merchandise took 15 days to arrive.
I had never heard of this company before, unfortunately I felt secure because their advertisements appeared in a website I used to trust. (Not any more, lesson learned). Before my purchase, I should have looked at the many poor reviews posted for this company

Thumbnail of user wendyt115
1 review
9 helpful votes
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May 2nd, 2019

Bought shoes in 2 sizes to see which fit. The pictures on their website are really nice. The shoes were made of some substance that felt like pressed paper and smelled awful. Cheap, stiff, and off-gassing something bad. I wrote to find out how to return and had no response for more than a week. Yesterday I mailed the shoes back to the return address on the label just to be done with it. Today I got an email saying they had to be returned to China at my expense and the refund would take weeks and weeks. OR they could give me a 15% cash refund. My suggestion is DO NOT BUY.

Thumbnail of user patsyf20
1 review
0 helpful votes
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January 18th, 2020

I've been waiting to buy here for quite some time, and when the dress I liked was available again, I thought, why not? They have been nothing short of amazing sending me reminders about my package that is on its way, that I am satisfied with my order.

Thumbnail of user amelinah
1 review
0 helpful votes
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July 29th, 2020

Beautiful dresses I bought online here, it was necessary to change them the first time for slightly smaller sizes, but from that moment I already knew what size to order next! They made the change quickly, without inconvenience. Thank you, excellent customer service.

Thumbnail of user michelen80
1 review
7 helpful votes
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July 3rd, 2020

Order # E5AVS*******
I had very high hopes for this company when I made a large order about a month ago. I have 2 teenage daughters and we all ordered some items to take out of town with us. Unfortunately I still haven't received my items and when I click on the tracking # it goes to some random page and says unavailable. Very unreliable company. Let's hope if we ever get the package that the order is correct and clothes are good quality. To be continued...

It's 2 months later and still no packages! I have so many emails conversations with the same person say wait a few more days. They give me my tracking number which continues to send me nowhere. Unbelievable.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 21, did you receive it? We also sent you a message to confirm the status of your order. Please check.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user rolandad3
1 review
1 helpful vote
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August 3rd, 2020

I love how easy it is to order online here, using other buyers' item reviews always helps me decide. And if they're not quite right once they arrive, returns are hassle-free. I love this online clothing store!

Thumbnail of user gingerv12
1 review
9 helpful votes
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November 14th, 2019

Ordered a multi-color vintage knitted/crocheted sweater in September. Finally received it the last week of October... was disgusted when I opened the packaging. The sweater was a cotton/polyester printed blouse - not even close to a knit or crocheted sweater. Emailed Noracora and they offered a 15% refund that I could use towards the altering of the garment... Was never an issue with the size but a completely different sweater. They warn that shipping it back to China is far too expensive so you should take the 15% refund... well after several emails it is now a 25% refund. This is the worst in mail scams. They have fake websites displaying beautiful clothing but what they send you is garbage. DO NOT BUY FROM NORACORA! I've uploaded the pictures - see for yourself!

Thumbnail of user debr145
1 review
0 helpful votes
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December 27th, 2020

This review will serve as an update: this company, via this site, promised to reship my missing order from July 2020. To date once again Noracora has NOT followed through. It is now mid January 2021 and still nothing!
They are a total scam! Please don't find yourself in my situation. They have stated they are aware the shipment was loss; have refused for months to give me a refund and until I posted here had done nothing. Promised a replacement shipment and apparently are lying about that as well.

Tip for consumers:
Don’t shop with these people

Products used:
Did got any merchandise

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

Sorry to know that you haven`t received your merchandise.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.

Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

You can track your parcel here https://noracora.com/order-query. If you have been unable to check the status of your parcel, you can contact us and we will help you check.

We have replied your message regarding your order, but we didn`t hear anything back from you. We`re still waiting for your reply.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com or chat with us online for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user annb753
2 reviews
1 helpful vote
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July 1st, 2020

Customer Service will not be there for you when something goes wrong - and it will go wrong. Communication is unreliable, shipping delays are quickly "out of our control." Be prepared to wait months, miss the season - and then see your undelivered items go on sale. Oh, and you'll still pay full price.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user cync5
1 review
5 helpful votes
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October 22nd, 2019

Wish I had read reviews before I placed an order. Horrible experience. I emailed their customer service 4 times, the last two times requesting a refund. I got strung along, given shipping details that were bogus. Now I am left trying to get a refund through Paypal. I will be putting in a complaint with State Attorney General's office and contacting companies who sell them advertising on their sites. Horrible!

Thumbnail of user ninat74
1 review
0 helpful votes
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April 24th, 2020

As an older woman, shopping in stores can be frustrating and annoying: clothing aimed at anyone other than me. This online store has a wide variety of clothing and styles, especially with the different labels, so I always find something I like. My daughter also likes shopping here, as do my friends.

Thumbnail of user elizabethc535
1 review
3 helpful votes
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October 22nd, 2019

I ordered two items from NoraCora. After 3 weeks I got one item (see pictures). It was the cheapest material and worst sewing I've ever seen and it was 2 sizes smaller than it said it was. There was no return/refund form and the contact link online gives me an error.

I contacted them through PayPal for the other item and got a note saying they are waiting for stock and could I wait and use the top with another outfit. At least that's what I think their broken English meant.

I have opened a claim but don't feel too hopeful about it.

Thumbnail of user esmeraldas20
1 review
0 helpful votes
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June 14th, 2020

I had recently placed an order for 7 pieces of clothing here. Unfortunately, 5 out of 7 items didn't fit as expected, so I ended up returning them. I had not heard anything because I contacted a representative through the chat option on the website of the page. I had such a smooth and easy experience. The representative who was helping me was quick with his responses and charming to communicate. In less than 10 minutes, she was able to process my return and provide me with a gift card. For that reason alone, I will shop at this boutique more often :)

Thumbnail of user tobya46
1 review
0 helpful votes
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March 6th, 2021

Every item in my online order here (9 shirts + 2 bracelets) is amazing and of good quality, the shipping was fast (the order arrived 6 days before the estimated date). Unlike other cheap fashion websites that I ordered in the past (the clothes were too small, the fabric was garbage, and the shirts were badly sewn, plus the bad smell of the dye), I am more than satisfied with this online boutique! I wonder why so many reviews say they are bad, I almost regret it after reading them while waiting for my order, but trust me I really had a good experience online :)

Thumbnail of user eleonorw
1 review
0 helpful votes
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September 10th, 2020

Excellent client service. After receiving two dresses that I had ordered for my birthday, I was really happy because my skin did not react to them as it does with other fabrics. This online boutique was truly wonderful, and its quality along with empathy and kindness were greatly appreciated. I am 100% lover of this website.

Thumbnail of user marya2687
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase
• Updated review

Great prices for super cute clothes! I'm always hesitant to order online other than the big dept stores. But these pieces were gorgeous. I'm 5'3 and ordered an XS. Skirt was shown to fall about shin level but on me it falls to the floor. It's okay - I think I like it better as a formal!

Reason I chose this business:

It popped up on my FB page and I just loved the items shown.

Reason I chose this product:

I have a lot of travel and events coming up this year. These pieces are a beautiful addition to my wardrobe.

Quality
Great prices for super cute clothes
August 3rd, 2021
Verified site experience
• Previous review
Please list at least one online fashion shop that you are more satisfied with. The more the better.

I order mostly from Department stores- Macy’s, Nordstrom’s, Dillards.

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Miss W.
Typically responds within 5 days

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