• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

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Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user ss511
1 review
3 helpful votes
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June 21st, 2019

Very poor quality material, inconsistent sizing, terrible customer service. They refused to give me a return mailing address after several requests and too many excuses, (I wanted to return everything I ordered which came in several scattered packages spread out over a long period of time), so I have been unable to return them.

Linen material is either see through or unusually bulky, pictures are very misleading regarding style, cut, and see through ness of cheap material.

Take heed of all the 1 star reviews!

Thumbnail of user eleonorw
1 review
0 helpful votes
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September 10th, 2020

Excellent client service. After receiving two dresses that I had ordered for my birthday, I was really happy because my skin did not react to them as it does with other fabrics. This online boutique was truly wonderful, and its quality along with empathy and kindness were greatly appreciated. I am 100% lover of this website.

Thumbnail of user rainec5
1 review
5 helpful votes
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February 8th, 2021

Excellent client service. After receiving two dresses that I had ordered for my birthday, I was really happy because my skin did not react to them as it does with other fabrics. This online boutique was truly wonderful, and its quality along with empathy and kindness were greatly appreciated. I am 100% lover of this website

Thumbnail of user judya502
2 reviews
0 helpful votes
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October 1st, 2021
Verified purchase
• Updated review

The clothing looked great on the internet. Colors and designs looked so pretty. However the sizing was either to short, tight or too large. The fabric felt strange on some items. I emailed several times to return all items. It took numerous emails & online chats to get anywhere. Finally they offered me 40% money back or ship all back at my expense! I believe that would have been to China? Too costly & inconvenient. Never read the negative reviews till later - HUGE mistake on my part but now forewarned.

Took forever to get any assistance - so not impressed.

Reason I chose this business:

I chose this company as the items looked very feminine and lovely looking colors.

Reason I chose this product:

Looked so nice online and shopping in stores no longer enjoyable.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

Thank you for your suggestion and we will improve our products accordingly.

We`ll keep improving our service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Easy to see, size measurements seem good
August 2nd, 2021
Verified site experience
• Previous review

Easy to see, size measurements seem good - will wait and see the quality of these items

Thumbnail of user jennifera614
2 reviews
2 helpful votes
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June 12th, 2020

This is about what you'd expect from an online company from China. The clothes are nothing close to the quality represented in the photos. They are poorly constructed and do not fit well. I ordered a dress that looks like a 5 year old sewed it.
And good luck if you want to actually return anything. They make it so difficult, it's not worth your time. Save your money and shop elsewhere.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user lindam4578
1 review
0 helpful votes
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September 10th, 2022
Verified purchase

The fabric is cheap, the fit is terrible. I've been disappointed in ordering from Facebook ads before but because of the high ratings here, I thought this company would be better. I'm not sure who wrote those high reviews but it wasn't a USA consumer. I included photos of what I ordered vs what was sent and illegible instructions for how to return the items. (My order came in 2 packages and both were illegible)

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user missw50
Miss W. – Noracora Rep

We are deeply sorry that you are not satisfied with our product and service. You can follow the below steps to submit your return request on our website.

How to Make Your Return:

Step1: Use your computer to visit our website, and then click here "Tracking Order" or the feature at the bottom menu of our home page
Step2: Enter your Email Address and Order Number.
Step3: Click the button VIEW DETAIL and you will see a "Return" button for each specific item.
Step4: Select th reason for your return or describe the issue accordingly.

After you finish the return request and you will get authorization from us by email with a label with our return address within 48H.

Note: If you submit a return application on your mobile phone or tablet, it is hidden in the three small dots at the bottom left of the product, you need to click on it to see it.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user denileec
1 review
1 helpful vote
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July 9th, 2020

Ordered a dress early May - was sent an email from which I suppose to be able to track my shipment - it said "no shipping info avail" - reached out to Noracora and just keep receiving automated messages telling me where to look for tracking info (the same tracking info I emailed to tell them was not available". Avoid purchasing from this company - they charge your card and send you nothing.

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 11, did you receive it? We also sent you a message to confirm the status of your order. Please check.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user dlr2
1 review
1 helpful vote
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June 6th, 2019

It took 2 months before I received items and upon receipt, surprised the quality was good but the sizing is incorrect. USA [L] if different from their [L]. Prior to purchase, their write up states they will accept returns no questions asked. Problem is, getting them to respond to give instructions as to how to make a return-Still waiting..

Thumbnail of user sharonj212
2 reviews
7 helpful votes
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June 12th, 2020

I was tricked into ordering from this company, because they changed their name. I ordered almost $200 in merchandise and still have not received it. I've requested tracking information over the weeks, and still no response. You should definitely check reviews of companies before ordering. Now, I have to report them to international consumer agencies. They don't even respond when you contact them. Why can't companies just be legit?

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user annag421
1 review
1 helpful vote
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August 6th, 2020

I finally got up the nerve to try a burn test on my "cotton/linen blend" shirt. The fabric melted as expected. Cotton and linen are highly flammable but they don't melt. Noracora lies in their labeling. If I wanted a cheap rayon shirt, I would have gone elsewhere and spent way less. Beware because Noracora sells you cheap fabrics at higher quality prices and lies to hook you into purchasing. But trying to return items (as others have said) costs too much for something you already spent money & shipping on.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user dorar33
1 review
0 helpful votes
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July 3rd, 2020

She is in love with the clothes of this boutique. Great quality, excellent fit and value for money. Their delivery service is also super fast. Being a small person, I find it very difficult to find a clothing store that has clothes of size 4, however, here I am never disappointed.

Thumbnail of user carolanns9
1 review
1 helpful vote
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August 17th, 2020

I purchased items May 25 2020 after following up numerous times the garments arrived July 6 - very poor quality ( rather than insult I stated the clothes didn't fit) I immediately emailed and requested to return all the garments. I received an email July 8 advising that I would be responsible to pay to return the items to China or I could accept 15% of my initial fee ($160.75) I elected to return the garments to which I was advised that I must receive a return label from them in order to mail the garments. I'd rather get my money back than except 15%' everyone works hard for there money this in my opinion is daylight robbery! - after numerous emails they still have not responded to my requests. There policy also states they keep the case open for 14 days... so I guess I'm stuck with very poor quality sub- standard clothing - Stay Away from Noracora online shopping - you will be throwing your money away! I cannot in all truthfulness provide a rating for this company - less than Zero!

Thumbnail of user las20
2 reviews
0 helpful votes
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August 30th, 2021
Verified purchase

Shopping went well, but the true experience of arrival time and merchandise is where it counts… I will follow up with an over experience rating.
Once the 5 dresses arrived in one package I knew there was going to be a problem. They advertised as cotton. The tag said ‘polyester, cotton'. The dresses was pure plastic polyester, the only cotton was probably the thread. I wear a size 10 and I'm 5'10" so I bought them extra big so they could lay on me, as cotton does. The material is almost transparent, you would have to put a full slip underneath it, threads had to be cut since the tie tips was sown together. These plastic bags were so statically and hot, my cat kept trying to attack the dress every time I moved. I felt as if I was literally in a plastic bag. Once I took the dress off my temperature cooled down. The length was great. I'm stuck with 5 bags! If you advertise cotton, then use cotton.

Quality
Thumbnail of user hueltenh
1 review
0 helpful votes
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September 24th, 2020

They have a range of quality clothing :) It has a variety of styles and prices to suit everyone's needs. Returning and exchanging is an easy process. There are so many clothing designs to choose from that you could spend hours and days perusing them! I know I will probably find more than I bargained for in this online boutique!

Thumbnail of user janetg647
1 review
1 helpful vote
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May 5th, 2021
Verified purchase
• Updated review

If did receive my order correctly but was extremely disappointed with the quality of the clothing. I also have not been able to return items yet due to their difficult, almost impossible return policy. I will never buy anything from Noracora again.

Difficult

Reason I chose this business:

I saw their website on my phone and thought that the clothing was cute and very reasonable priced.

Reason I chose this product:

I liked them

Service
Quality
I have never ordered from here so am not able to give...
April 2nd, 2021
Verified site experience
• Previous review

I have never ordered from here so am not able to give any opinion yet.

Thumbnail of user erikad100
1 review
0 helpful votes
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November 4th, 2020

Ordered over $100 worth of junk! They sent me hats and a top, that are completely different from what is pictured on their website... It would be laughable if it weren't so sad. Never ever ordering from this company again. Emailed them, and they just respond like robots. To return this junk, is more than it's worth. Had the nerve to offer me 35% refund on bogus items they sent me! I tell everyone I know to stay away from them. Was advised by my bank to file a report with the Federal Trade Commission. I'm so disgusted! I have included pictures. It's unbelievable what they sent me. Buyer BEWARE

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

We tried to you contact you by message, but we didn`t hear anything back from you. You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

Thumbnail of user elvirag18
1 review
10 helpful votes
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August 27th, 2020

Ordered 7/5/20. Website claims you will receive items within 15 days. They are based in China so that's not going to happen. I received "confirmation" of shipping but when you enter the tracking number on USPS, it indicates they have yet to receive the item for shipment. It is now 7/28/20. I just emailed and requested them to cancel the order and for a refund. Wish I would have checked online reviews prior. My mistake. Don't make the same mistake. Scammers.

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on August 4, did you receive it? We also sent you a message to confirm the status of your order. Please check.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user marthaq208
2 reviews
1 helpful vote
  • Send Message
June 2nd, 2021
Verified purchase
• Updated review

Could only use the 3 pairs of shorts. Other items unsatisfactory. Am really trying to return them but not having much success with this company. Not a good experience except for the shorts which are perfect.

Am trying to return the unwanted items with little success! Site needs overhaul for your clients to make it easier to return items.

Reason I chose this business:

Came up on one of my sites and I clicked on it. Has been a hassle to try to get authorization to return what will not work.

Reason I chose this product:

Looked cute but not real clear as to fabric etc.

Service
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We have refunded the partial money you accepted. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

Kind of slow to respond
May 3rd, 2021
Verified site experience
• Previous review
Thumbnail of user katiem268
1 review
8 helpful votes
  • Send Message
October 5th, 2019

Catalog looks great and a return policy APPEARS to exist, but don't be fooled. Items are not as described--sizes and material quality are completely off. If you request a return or cancellation of items that still have been shipped( three weeks after order was placed) you get in an email loop with no resolution. The email i receive in response to requests is exactly the same every time. Requests for order info are provided, but the same response is sent again by the company. It's bizarre. Save your hard earned bucks!

Thumbnail of user joes2037
1 review
0 helpful votes
  • Send Message
October 15th, 2021

People, do not order from this website! It is a complete scam. I ordered $75 worth of blouses and besides taking forever, of course since they come from China, they are the cheapest quality you could ever imagine. Edges are cut but not sewn, sizes are ridiculously larger than they should be, and you cannot ever return anything! Any good reviews must be lies. The only word I can use to describe the products is Horrid! Nothing but junk! Don't throw away your money!

Tip for consumers:
Do not buy from this website!

Products used:
None

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you for your suggestion and we will improve our products accordingly.

Sorry for this situation. Please provide us with pictures of the products you received so that we can better solve the problem for you, and without your order number, we cannot confirm whether the situation you said is true. Please provide us with your order number for verification.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user marym4076
2 reviews
0 helpful votes
  • Send Message
October 6th, 2022
Verified purchase

I really like their clothes, but the sizing does not appear to be uniform. I received a top that was too big and was told returns go to China…an expensive return or they offer you 15% off your order to settle.

Service
Quality
Thumbnail of user zanetar1
1 review
4 helpful votes
  • Send Message
June 30th, 2019

I ordered few items back in April, I received most of my purchases different times and weeks later. Quality not so great. But the worst of all it's been over 2 months now and Im still waiting for my last item. Sent numerous emails just to get the same response. They are saying it will shipped 5 to 8 business days. Guess what that message was sent to me over a month ago.
I send them another email just yesterday, and yes I got yet another response, that my dress will be shipped 5 to 8 business. Are you kidding me! Do not order from this folks.

Thumbnail of user monicaq6
2 reviews
7 helpful votes
  • Send Message
June 28th, 2019

The items I purchased were not even close to the pictures or as described. The return policy listed on the web site is a LIE! They DO NOT offer an "easy return". All items must be sent back to CHINA at your cost, which is more than you pay for the item. Noracora must be shut down! All around scam!

Thumbnail of user selmag6
1 review
0 helpful votes
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October 11th, 2020

I have made several clothing purchases with this online boutique. Usually for birthdays or events and I have always received my items on time. Their variety of clothes and sizes is incredible, it never disappoints me.

Thumbnail of user georginaa21
1 review
0 helpful votes
  • Send Message
June 15th, 2020

Very happy with the selection I chose online. So easy to navigate and so many options to choose from. Delivery service is the best there is! Even in quarantine my dress arrived without problems, although it took a little longer than planned.

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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