• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

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Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user marthah1158
1 review
4 helpful votes
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August 31st, 2022

They take great pictures, but in reality, the products do not live up to expectations. Put in an order (based on the pictures) of almost $300.00. Most of the products were final sale and could not be returned. Most of the other items weren't worth the price but one was terrible. Poor quality material faded color, not worth keeping or even giving it away. Contacted them several times, through their website and through emails, and never got a response.
I won't be using this site again, and suggest the same for whoever is reading this.

Tip for consumers:
Don't use it.

Products used:
I had to keep everything even though some things I wouldn't even give away as the quality is so poor.

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback and sorry to hear that you are not satisfied with our products.
Normally we will reply to your email within 24 hours. If you did not receive any reply from us, please try to check your spam. Or could you provide your order number so that we can check and help?

We`ll forward your sincere feedback to the relevant departments. We have been paying attention to the quality issue and we will make a big change soon.

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Stay safe and have a good day!

Thumbnail of user revag3
1 review
5 helpful votes
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July 26th, 2019

The clothes take months to arrive and came in one at a time - ordered 20 items. Then not one single thing fit - sizing completely inaccurate and random as well. This includes shoe too - most too small, but some too large. Sent weeks of emails asking to return. They won't give a return address. Then offered me 15% money back and would send Fabric so I could alter myself! Eventually offer a super deal of 25% money back & started the whole too expensive to ship back to China trip. This is only true thing they say - too expensive to return to China - at least 1/2 of what I paid them. So their website is a spoof; as is the easy returns and customs satisfaction write up! Just copied some Western website - no idea where they get these pictures because the cheep fabrics and workmanship could never produce what's seen in the pictures. Super disappointing and total aggregation. Beware!

Thumbnail of user alicet82
1 review
0 helpful votes
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October 30th, 2019

This store has an excellent selection and prices are much more competitive than any other site I have visited. Shipping was faster than expected. I bought many items and they were all packed very well. Overall, a very positive shopping experience.

Thumbnail of user lizis
1 review
0 helpful votes
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November 21st, 2022

Bad customer se4vice, no return, offer after many e mails of 15%. Tried over and over for return label, finally after weeks got address- tried today, would be $35 to $75 to return to China. They advertise on Facebook. Item took long time, not as pictured. Red dress, ruffle open sleeve white t shirt material, looks so bad.

Tip for consumers:
Don’t order from this company.

Products used:
So far nothing, no refund, cost to return 100% more than value.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback. Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment.
Normally it will need 3-5 business days of processing time and then 8-15 business days of shipping time if you select standard shipping.

Sorry to hear that the product does not meet your expectations and I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.

Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. We'd love to confirm more details about your return request and communicate with you, please check the resolution we sent.

If you have questions about your order, please contact us by email at service@noracora.com or by chat online. Stay safe and have a good day!

Thumbnail of user nancyy360
1 review
2 helpful votes
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July 21st, 2021
Verified purchase
• Updated review

Not thrilled that only one out of six items fit correctly. Since the company is based in China, the clothing sizes are different from those in the USA. Make sure you check the sizing chart. Fabric were s bit stiff, one was scratchy, and the dress was definitely not flowing fabric. I'm used to being able to make returns without shipping costs, and that is not the case with this company.Won't be ordering again The customer service department does get back to you right away (within 24 hrs) however, which is commendable.

Happy that they responded quickly, but not happy that I would have had to pay the shipping to return items,

Reason I chose this business:

No reason. I had no prior knowledge of the company

Reason I chose this product:

The designs are unique. I liked the florals and the loose fitting, flowing fabrics in the photos.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

I'm happy so far!
May 20th, 2021
Verified site experience
• Previous review

I'm happy so far! Hoping the shipping is quick!

Thumbnail of user beccab35
1 review
13 helpful votes
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October 18th, 2019

I keep seeing advertisements for Noracora on various websites, and thought some of the clothing in their pictures looked cute. After reverse image searching several of the photos they are using in their ads, it is apparent that the pictures are stolen from other websites and are not actually photos of what Noracora makes.
After looking over the reviews from people unfortunate enough to have given this company money, it's a safe bet that what you receive (if your purchase ever arrives) will only be a cheap knock-off of the original item whose image Noracora stole from another website. Just don't do it to yourself.

Thumbnail of user rosec559
1 review
0 helpful votes
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March 2nd, 2022

This company is non-professional have been waiting for a refund over two months purchased $340 worth of clothing have not seen one penny back I am seeking legal help they take a long time to even try to give you a return order very bad company

Products used:
None!!!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback and sorry for any inconvenience caused.

Upon checking, we've not received the returned parcel.

Please advise the tracking# for return or you can track it yourself and let us know the update.

Once we receive the parcel, full refund will be proceeded to you in one week.

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user susa1
1 review
6 helpful votes
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June 3rd, 2019

I ordered 5 items on April 24. I received them June 3. There's no return address or instructions how to return the clothes to China. Poor quality fabric. Looks nothing like the sales photos. Sizing varies by garment. Don't waste your money. I'm sorry I did.

Thumbnail of user leyab1
1 review
0 helpful votes
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February 10th, 2020

Buy online: I've been doing this for several years. Here it is easy to buy: you do not have to continue entering my credit card information at all times. The delivery is good, sometimes a longer wait for products from abroad.

Thumbnail of user camillew46
1 review
0 helpful votes
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August 14th, 2020

This online clothing store allows me to buy many things that I cannot find in a physical boutique. They always deliver my items on time and package them very well so that everything will fit in one box without any damage. I am always happy with my purchases, as they are always what I expect, if not better.

Thumbnail of user gails518
1 review
0 helpful votes
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August 7th, 2020

High quality clothing along with a wide range of designs and fashion houses save time at the touch of a keyboard. Always true to size, however, sometimes color is not exactly as it appears, however refunds are quick as are changes. I highly recommend this boutique.

Thumbnail of user ruth2
1 review
0 helpful votes
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January 1st, 2021

The purchase was safe and clear, and shipping is usually fast. The emails did not take more than a day to respond, so in general I can say that I am satisfied with my purchase on this website. Recommended online store.

Thumbnail of user saraht1253
1 review
0 helpful votes
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February 9th, 2022
Verified purchase

I love the daisy sweatshirts I ordered. They are very lightweight and perfect for me because I am always "warmer" than the average bear. LOL. It did take about 3 weeks to get them but overall I'm very pleased with noracora.

Quality
Thumbnail of user evaq13
1 review
0 helpful votes
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January 27th, 2021

My daughter is happy with her new dress bought online here, she loves it so much that she does not want to take it off. I'll probably get something else for her and surprise her again. Good job on quality materials.

Thumbnail of user susany758
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

Really like my items ordered: a dress, sandal shoes and top. Seem to have quality, just a little different textures then expected … dress is T shirt material but looked more "Flowing". Top is also T shirt material but seemed to be a lighter looking fabric which fits fine anyway. Shoes are very weightless( a bit on "flimsy" side) but probably would not have bought them if I'd been in an actual store trying them on for amount I paid.
Store site has a great variety of items and large selection of things to choose from there.

Thumbnail of user heloisaa1
1 review
4 helpful votes
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November 18th, 2020

The online process was very easy to do! I have ordered several blouses and a sweater, I was very happy with all of them! Customer service handled my questions in a timely manner by email, even when I asked for an item too small, they responded quickly and helped me get the correct size. I like tracking shipments, you know exactly when they will arrive!

Thumbnail of user lynnee23
1 review
12 helpful votes
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January 3rd, 2020

I'm just repeating what others are saying:
1) products received in no way resemble the photographs
2) customer service is impossible to reach except via email; non-English-speaking respondents make it impossible to communicate
3) I gave up trying to return the items and donated them to a local shelter instead--with apologies to the ladies at the shelter.
I suspected it was a sham before I ordered--all the warning signs were there--but thought I'd take a chance just in case. I didn't lose a lot of money, but I still feel stupid for falling for the scam.

Thumbnail of user perpetuam3
1 review
0 helpful votes
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May 28th, 2020

Quality is unpredictable on some of the clothing items, but because this boutique is so common, many other shoppers leave very detailed and reliable feedback so you almost always know what you are buying. Shipping is relatively fast, they also offer discount codes and free gifts!

Thumbnail of user heathera199
1 review
6 helpful votes
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November 28th, 2019

Ordered my purchase 10/5/19. Deducted from my account immediately stated order would ship within 5-7 business days. Contacted them said delivery was delayed and yet a month and a half later still no refund nor package. This company is a SCAM!

Thumbnail of user kristineg81
1 review
0 helpful votes
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August 17th, 2020

Cheap quality, incorrect sizing, either way too small or WAY to large. Clothes are not as picture depicts. I am in the process of requesting a return. I wish I would have read these reviews before i made this awful purchase!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user elainec239
1 review
1 helpful vote
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July 13th, 2020

I ordered 5 items on April 24 and received 4 of them on June 9. I ordered Medium as thats what i normally wear and that's what the sizing charts indicated would fit. The 3 tops were a little snug and the dress was like a tent so I requested a return. They responded that I could return them but since the returns go to China it might be expensive. They offered a 25% refund instead, which i chose and am now told will take 1-2 weeks. All in all, if you order consider sizing carefully and be prepared to wait. Still haven't received my 5th item.

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We need complete information to help you address the problem.
You can submit your return request in this page: https://noracora.com/order-query. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user ede72
2 reviews
2 helpful votes
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June 16th, 2020

Made a purchase of three tops. Web Site advertises easy returns. Order arrived with US address. Poor quality goods. "Easy" returns require an email to customer service. The return email tells you goods must be returned to China! And also you're responsible for customs duties and forms. Then goes on to offer a 15% refund in lieu of return.

Disputed with credit card company. Avoid.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user glendah121
1 review
0 helpful votes
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May 1st, 2021

Shipping was faster than other websites. The shirt I ordered was too small. Customer service refunded my money because there was no longer a larger size. They were quick to help and gave me several options that I could choose from that best suited my needs.

Thumbnail of user francesh278
3 reviews
0 helpful votes
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May 26th, 2022
Verified purchase

I love the style of clothing. You have some very nice clothes! The only reason I don't buy more is 1. You're in China and it takes a while to receive.
2. Sending an order back is very difficult. As the return would be even longer.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Lilith cloth

Service
Quality
Thumbnail of user katjiab
1 review
1 helpful vote
  • Send Message
November 10th, 2020

I really love it, and after family and friends saw the clothes that I buy here and asked me where, they all started shopping on this website, unlike other sites we have tried, as I described it is real, you get what you ask for, all the details, some exceptions may occur, but they are still much better than most other online stores. I would like to thank you for responding and suggesting solutions whenever there is a question.

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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