• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

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Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user aa294
2 reviews
7 helpful votes
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November 21st, 2019

I think the headline says it all. I am out more than $100 with this scam where they use the illegal disclaimer in their customer correspondence:

***Kind reminder: Any addresses on the parcel are not approved as the return address.

Thumbnail of user marciao87
1 review
0 helpful votes
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May 28th, 2021

After receiving two dresses that I had ordered for my birthday, I was really happy because my skin did not react to them as it does with other fabrics. This online boutique was truly wonderful, and its quality along with empathy and kindness were greatly appreciated. I am 100% lover of this website

Thumbnail of user karenm2005
1 review
0 helpful votes
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August 3rd, 2020

Clothing. Low quality 30 plus days for delivery not as described in pictures Material is not worth price you can get better locally Also the color is off from the picture order to tee like shirts the gray looks green

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user kristir44
1 review
5 helpful votes
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November 14th, 2019

Clothing and boots very poor quality. Didn't realize they were located in China until too late. I
Would have returned items but the cost was close to $60 for a $90 order. They offered 15% refund to "fix any sizing issues". I took the 15% refund and will never purchase from them again. Clothes look nice but they are not!

Thumbnail of user danil46
1 review
9 helpful votes
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June 16th, 2020

Super easy to find what I want. But I would like things that were not yet available to show up in searches. I had trouble finding the zipper cropped jackets that match the reverse loop joggers and I thought you guys had stopped selling them until I realized it was just because they were out of stock. I love the range, but I would love for them to make more shoes and maybe some cute beach hats. The quality is amazing and exceptional, every single thing I have bought feels so luxurious and comfortable.

Thumbnail of user nicolal24
1 review
1 helpful vote
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August 2nd, 2019

I've got a lot of clothes from here. It's convenient, stylish and fashionable. I ordered here for several times, so I can easily say that it's ok. In all the shop is one of those I'm planning to visit again.

Thumbnail of user raenb
1 review
0 helpful votes
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May 21st, 2020

I bought two dresses late at night and they shipped them to me the next day! The shipping lasted a few days, we are both of great quality and they fit perfectly. I have never been more impressed by an online boutique, I will definitely order from them again.

Thumbnail of user trishc26
1 review
4 helpful votes
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June 8th, 2019

Is this company formerly Floryday. If so the reviews are similar. Ordered items that were nothing like what was shown online. Took 2 months plus to arrive but did manage to return the goods and was refunded after mentioning that the transaction would be reversed through credit card company.

Thumbnail of user adelew16
1 review
0 helpful votes
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May 21st, 2020

I bought a new dress from here, and it arrived defective. So I e-mailed their team, they responded in one hour with two solutions! Including offer to replace broken item! They never fail to meet the expectations of their customers.

Thumbnail of user jeanb510
1 review
0 helpful votes
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July 10th, 2020

I ordered a pair of shoes in April and still hadn't received them as of June 15. They arrived today (6-24-20), only after writing a scathing review. They are poorly made. Every time I try to take them off, the entire sole comes out of the shoe! The size runs large so I don't think I'll ever really wear them. I will never order from NoraCora again. It was a waste of money and energy.

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We didn`t receive your return request. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user melindav60
1 review
0 helpful votes
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February 1st, 2021

Spectacular online store, I have not received more than an excellent service from this website, my order was handled quickly and efficiently. My follow-up questions about discounts were handled equally well. I can't wait to put on my new dress.

Thumbnail of user giocondap
1 review
0 helpful votes
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April 19th, 2020

I have ordered a few times from this boutique, and highly recommend them. They have clothing designs that they often don't sell elsewhere. The website is excellent and has great recommendations. The package arrived quickly, with some samples. So impressed!

Thumbnail of user michelles1415
1 review
0 helpful votes
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July 24th, 2020

The website is great for anyone who enjoys fashion (all of them!), A good shipping deal, and best of all, there are plenty of clothes available too!
Delivery is also tracked so that we know exactly when to estimate arrival

Thumbnail of user jeanc225
1 review
2 helpful votes
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June 7th, 2019

No way to get in touch with them. The submit button does not work and they do not reply to *******@noracora.com I tried to cancel order within an hour. Now I am contacting credit card co for a merchant dispute.

Thumbnail of user tatianaj15
1 review
0 helpful votes
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June 12th, 2020

Perfect quality and service! Very fast delivery and I received a sweet letter with my order too! The blouses are very soft! Like them! It's easy to find what I want, just search for a few keywords! Lots of clothing to choose from, including dresses, shirts, sweaters, and shorts.

Thumbnail of user sharonn116
1 review
10 helpful votes
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October 19th, 2019

Just received a jacket today that didn't look like the photo I saw. Fabric was very thin and what I thought was layered cotton was actually poorly printed fuzzy fabric. Can't wait to get it out of my house, not even sure the thrift store will want it! Stay away from NoraCora. Sure wish I had read the reviews before throwing away $40.

Thumbnail of user marye102
5 reviews
11 helpful votes
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March 1st, 2020

When you see the clothing on the website, they look very nice! Be forewarned... the clothing is Awful! The fit is very odd, even for a simple T-shirt! Not really sure what the material actually was made of. I ordered twice, giving this company a fair chance. But was not worth it. I attempted to return, but they made it EXTREMELY difficult. So STAY AWAY! Or just take your cash and throw it out the window! Better yet, donate to a worthy cause. Seriously, do not order from NoraCora.

Thumbnail of user lfave57
1 review
0 helpful votes
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October 19th, 2023

I made a purchase for 6 "girls trip" shirts, different sizes without a problem. At the time, I ordered a cotton shirt, size xl, it turned out a little big but I kept it. So, months later I made another purchase, 5 tops, size L since the last one was xl and big, I figure, size L, according to their size guide would be better. Well, they are small, can't wear them. Noracora offered to reimburse me 50% if I kept the tops. Makes no sense. Why would I want to keep 5 tops I can't wear. When I asked for a return label, u wad inform I would be responsible for the return fees. Nobody does that.? Never buying from them again. Sucks

Thumbnail of user missw50
Miss W. – Noracora Rep

Dear customer

We are sorry to hear that you had a poor return experience with our company.

We understand that it can be frustrating when garments do not fit as expected. Please note that the sizing standard of different items is different, and we provide a detailed "Size Guide" on each product page with measurements to help customers make informed decisions.

Regarding your request for a return, we understand that returning items can be a time-consuming process. Therefore, we offered compensation for the products instead of the return. However, we also understand that you have the right to reject our offer and return the product for a full refund.

Please note that the buyer is responsible for return shipping costs, as stated on our website. We apologize if this was not clear to you during the ordering process.

Upon checking, we found that you returned the package and provided us with the tracking number. We are processing a 100% product refund for your returned items, and it should be reflected in your account soon.

Thank you for bringing these issues to our attention, and we hope to continue serving you in the future. If you need additional assistance, please feel free to contact us by email at service@noracora.com. We will reply to you within 24 hours.

Best regard,
Echo
NORACORA

Thumbnail of user ednab73
1 review
0 helpful votes
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July 4th, 2020

Since I started in my corporate role, I have been looking for good quality and elegant work clothes with a reasonable price. I was so excited to meet this online boutique! My entire wardrobe is now full of clothes from this internet store, just because it also looks great if you go out at night! I am totally in love with clothes and I tell everyone!

Thumbnail of user alissam45
1 review
0 helpful votes
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April 24th, 2021

I ordered several items on 3-21-21. Money was taken out of my MasterCard account on 3-22-21. When I check my account it shows "no orders made" and items still show in cart. I have emailed Noracora daily. They say that they will respond to email within 24 hours. I have yet to hear from them. Very disappointed since there is no phone number to contact anyone.

Tip for consumers:
Difficult to make any contact with company. Say will respond within 24 hours but not true.....

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.

Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

We found that your order was successfully delivered on April 21 and April 22, hope you`ve received your order.
We also sent you a message to confirm the status of your order. Please check.If you have been unable to check the status of your parcel, you can contact us and we will help you check.

We`ll keep improving our products, delivery and service. We tried to you contact you by message, but we didn`t hear anything back from you. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Have a good day!

Thumbnail of user johnt2058
2 reviews
0 helpful votes
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January 21st, 2021

Ordered 7 weeks ago figuring I'd beat the Christmas rush. No such luck. Haven't received any of the main shipment. Today I received the last thing they shipped. It is the only package I have received. Half of my Christmas gifts are somewhere but not here.
I will NEVER order from them again. Terrible shipping. Worse tracking. Totally worthless. Spend your money elsewhere. Ruined my Christmas

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.

Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

If you have been unable to check the status of your parcel, you can contact us and we will help you check. We found that your order was successfully delivered on 2020-12-23 & 2021-01-04, hope you`ve received your order.
We also sent you a message to confirm the status of your order. Please check.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user annas1163
1 review
5 helpful votes
  • Send Message
August 29th, 2021
Verified purchase
• Updated review

Size guide differs between items causing concern about how items will actually fit. 75% of the items ordered do NOT fit according to them measurements stated on the size chart for each item. I was very excited about the shirt with the map of the world… UNTIL I realized the large black lettering Misspelled Atlantic on both front and back. I'm donating the items to charity. Returns will cost more than I paid. Learned when prices look too good to be true you can bet they are.

Reason I chose this business:

Styles and prices

Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

After inspection, we have not received your product complaint picture or return request. Can you send us the picture of the wrong product you received for verification?

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Size guide differs between items causing concern about...
July 27th, 2021
Verified site experience
• Previous review

Size guide differs between items causing concern about how items will actually fit.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

TBD. Don’t normally shop for clothing online. I’m taking a chance due to attractive items and prices.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user agnesh38
1 review
8 helpful votes
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September 27th, 2020

Im delighted that I took a chance and ordered clothes on this website. Shipping was very fast. I received it in just over two weeks. The shirts were of better quality than I expected for the prices. Everything fit perfectly: the measurements listed were accurate. I feel like I've gotten a real bargain. I certainly expected to wait much longer and receive lower quality products at such great prices.

Thumbnail of user orianh
1 review
0 helpful votes
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August 20th, 2020

I have placed more than 3 orders and most of the time I am happy with what I receive and your service. You have to look closely at the measurements of each garment, and good reviews are essential to avoid disappointment. I bought 11 pieces last time, I can't be happier. It's a great place to shop for clothes, you get decent quality clothes at very reasonable prices (but it's best to avoid the really cheap stuff) compared to the stores. Three of my colleagues immediately started browsing as soon as they saw my package arrive. Recommended. You can definitely get good deals and decent clothes if you hang out.

Thumbnail of user tinah805
1 review
0 helpful votes
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June 17th, 2022

I ordered two dresses. They did not fit well, but the worst part is the material was so thin you could see clear through both of them. Tried to return them, but went a few days beyond the "30 day window" so they would not let me. Very, very cheaply made clothing. Should have known better!

Tip for consumers:
Don't

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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