• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user julietah7
1 review
0 helpful votes
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August 5th, 2020

They have a wide variety of clothing including large sizes. Reasonable prices and good quality. Good online system and even better with click and submit. Whatever you are looking for, you will probably find it here or something similar that you like.

Thumbnail of user angiem436
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

I ordered 3 items. One item, the most expensive item, I didn't receive. When I contacted customer service, stated they never make mistakes. The other item was nothing like the picture. Save your money and go to a different website.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user missw50
Miss W. – Noracora Rep

For the item you did not receive, we are checking with the courier and will update you once we receive a reply.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~

Thumbnail of user annx30
1 review
0 helpful votes
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March 7th, 2022
Verified purchase
• Updated review

Got 5 cute tops for less than $100. All fit as expected. I'm big in the arms so tops are hard to find, but these all worked.
Shipping took a few weeks and I had to pay shipping, but otherwise very satisfied.

Quality
Didn't get the 40% STU discount advertised
March 14th, 2022
Verified site experience
• Previous review

Didn't get the 40% STU discount advertised. Misleading ad.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Pretty much all of them are better because they give the discounts promised.

I found the site difficult to use compared to other...
March 6th, 2022
Verified site experience
• Previous review

I found the site difficult to use compared to other sites.

Also, the ad promised free shipping.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Nordstrom
Chico’s
Kohl’s

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user johnm5548
1 review
0 helpful votes
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September 30th, 2020

I have ordered numerous items since May. It is now almost September and received only two items. No email reply. Now where to call. Nothing. The worst absolutely the worst will never order from these people again. People go some place else

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user brendau386
1 review
0 helpful votes
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September 23rd, 2021
Verified purchase

Great thanks, love the new clothes - just the only thing is when you look at the pictures its hard to see what fabric the items are mode of - and a sew of the tops were shorter than expected but overall happy with 7/10 items I bought.

Quality
Thumbnail of user summerb88
1 review
0 helpful votes
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October 21st, 2021
Verified purchase

Spent over $400. Cheap quality and wanted to send back most of it. However I have to pay for shipping and it's super expensive because it has to be returned in CHINA NOT U.S. They offered a lousy 15% of items I want to return. Except when you request return- not all items on order are there to submit … you have to give explanation of return for each but there is a cap on # of letters you can put so impossible to explain all of issues. Example- sandals were made with a bra hook on one side and a different clasp on other. So impossible to even wear and takes too many characters to explain- just for that one item of the 7+ items wanted to return. So pissed

Tip for consumers:
Don’t use it! Got somewhere else to spend your money

Products used:
Shirts shoes pants

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user sallym475
1 review
1 helpful vote
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April 4th, 2021

I love the shoes I bought. They were however a full size too small! NO one responded to my emails!
I wanted to exchange or return them. YOU ONLY HAVE 15 DAYS (with the plastic bag they came in) with their permission. Never heard a thing back. So I'm out 53.00 for shoes I can't wear! I would of just exchanged them - too bad I would of purchased more stuff but for this - don't buy from companies with no clear return policy! So disappointed

Tip for consumers:
don't buy items from companies that don't have a clear return policy or an 800 customer service number

Products used:
shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email on 2021-03-06 but you never reply us. Looking forward to hearing from you.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user melissad1365
1 review
0 helpful votes
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September 13th, 2021
Verified purchase
• Updated review

This was my first order. The writing in the description says cotton but feels and looks more like polyester. Fit good across shoulders but the sleeves are too skinny. I have very normal size arms. As a matter of fact people say my arms are small.

Reason I chose this business:

Just liked the looks of the blouse and I can only wear cotton!

Reason I chose this product:

Because it said cotton!

Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora. Com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

This is my first order but it was very easy to place
July 15th, 2021
Verified site experience
• Previous review
Thumbnail of user imeldar7
1 review
0 helpful votes
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June 27th, 2020

The slim strap dress of this boutique feels amazing. My order also came faster than I expected. I had to return a previous item because it did not fit. It was smooth and the customer service representative I contacted was very friendly.

Thumbnail of user lauren5
1 review
0 helpful votes
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April 25th, 2020

I love being able to view an online catalog and order online for quick in-store delivery. Easy! Convenient! It is a victory. Any email contact is always quick, easy, and treated positively. Customer service at its best. What could not be loved?

Thumbnail of user edeliray
1 review
0 helpful votes
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July 8th, 2020

Here you can always find beautiful clothes and shoes at reasonable prices. The delivery of my dress was fast and always comes with a nice touch:-) I recommend it if you buy a last minute event or just wear it every day.

Thumbnail of user franceb16
1 review
16 helpful votes
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April 19th, 2020

I ordered a few items at this boutique that didn't suit me when I received them, so I quickly got in touch with the customer service team that responded within minutes. The instructions were clear and precise and a very simple process. Items were delivered literally the next day, and credit returned to my account within a couple of business days. Great online shopping experience.

Thumbnail of user juliec1733
1 review
0 helpful votes
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April 4th, 2022
Verified purchase

It is ok but I wish there were some back views as they do not always explain if the items are backless or how low the back goes. It just would make it easier to see if it is the right type for me. All this site has are 3 views of the front. Maybe one front, one side and one back view. Thank you. Plus, there is no way to track any of my orders unless through emails. There should be somewhere on the site that lists my purchases and status.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

I wasn't looking too much at the shops but the plus size clothes.

Quality
Thumbnail of user bessiel15
1 review
0 helpful votes
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March 29th, 2020

I buy a lot online and buying with this page has possibly been the best experience I have had with online delivery. Super fast delivery and my purchases were of excellent quality and well packaged. I also love the size recommendation feature where you enter your height and weight, among other things. I find it very useful, especially compared to just using the size guide.

Thumbnail of user florindam7
1 review
0 helpful votes
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August 18th, 2020

I've only ordered once here, but I've already placed a second order right now! I love their vast collection of clothes, especially dresses! The discounts are incredible and some of the prices are better along with the quality far exceeding other stores.

Thumbnail of user pamelab485
1 review
0 helpful votes
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March 18th, 2020

I never comment on anything, but this boutique is amazing! I have bought pants and a sweater, genuine product and super fast shipping. I am happy and will definitely buy from you again. Thanks to the team, keep up the good work.

Thumbnail of user socorroh3
1 review
0 helpful votes
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May 30th, 2020

Excellent. The team at this boutique was fast and friendly from start to finish, the shopping experience was very good, which surprised me. I would recommend them to anyone looking for a very nice embroidery design, whether for work, gifts or vacations.

Thumbnail of user nicolasaa
1 review
0 helpful votes
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September 7th, 2020

Simple and easy online clothing shopping. Definitely a good variety of fashionable clothes, elegant and classy styles at an affordable price! I have not received my product yet, so I cannot comment on delivery and quality yet. I will definitely go back if all goes well.

Thumbnail of user tatyanar9
1 review
0 helpful votes
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April 16th, 2021

I bought a bag here, it is top quality and goes perfectly with everything. This website also has excellent communication and fast shipping. Very impressed with the packaging and the handwritten thank you note. Exceeded my expectations, I will definitely order again.

Thumbnail of user sayil2
1 review
0 helpful votes
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May 15th, 2021

The tremendous variety of designs is what sticks to my head. This online boutique has so many choices in clothing and accessories that it was amazing to be able to find exactly what you were looking for. Delivery was quick and smooth.

Thumbnail of user gloryh7
1 review
0 helpful votes
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July 11th, 2020

I recently bought a pair of shoes online, within days they were delivered interstate. The entire process from start to finish was quick and easy. I will definitely buy there again. I can recommend them, they are amazing. I just saw the range of clothing... awesome.

Thumbnail of user dorothear7
1 review
0 helpful votes
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March 8th, 2021

I have ordered many clothes from this website and so far everything has been true to size, comfortable and affordable! Shipping usually takes 1 to 2 weeks. They are the new leaders of fashion but of better quality and on the internet!

Thumbnail of user atheneac
1 review
0 helpful votes
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January 24th, 2021

I had to return a beautiful dress on this website that I bought for my niece, it was my fault, I chose the wrong size. She received professional help. I felt really bad, but they made me feel so much better by giving me a store credit and a chance to buy again!

Thumbnail of user deborahp993
1 review
0 helpful votes
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September 1st, 2021
Verified purchase
• Updated review

The website is tortuous. The search function is not detailed enough for so much inventory (e.g., I would like to eliminate cotton blends, but i cannot). Everytime I had to go back (used the backspace key), the website would not respond, or it would bring me back to a different place than where I was before. At one point the icon went in a circle for over an hour and I could not place the order. Then it dropped completely. It could be my connection, but no other website gave me this trouble all day. I would hesitate to spend more time on your website. Even worse, When I finally could submit my order and received my order, almost all of it was unusable. The "leather" shoes were plastic, and the clothing was sized at least two sizes too small. When I requested a return authorization, I was told to wait up to 48 hours but never received one. I emailed you find out why and got no response. I finally disputed the charge with my credit card company, I am never buying from Noracora again.

See previous comment

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

After checking, we had replied to your emails ten days and seven days ago respectively.
Have you never received our mail? We recommend that you check your spam mailbox for mail:

From: service@noracora.com Sent: 2021-07-24 15:35:07 (duration: 10.06 days)
To: lisakok2@gmail.com sent successfully

======================
From: service@noracora.com Sent: 2021-07-27 15:11:36 (duration: 7.08 days)
To: lisakok2@gmail.com sent successfully

-------------------------

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

The website is tortuous
August 2nd, 2021
Verified site experience
• Previous review

The website is tortuous. The search function is not detailed enough for so much inventory (e.g., I would like to eliminate cotton blends, but i cannot). Everytime I had to go back (used the backspace key), the website would not respond, or it would bring me back to a different place than when I was before. At one point the icon went in a circle for over an hour and I could not place the order. Then it dropped completely. It could be my connection, but no other website gave me this trouble all day. I would hesitate to spend more time on your website.

Thumbnail of user tiffanyw355
1 review
0 helpful votes
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July 9th, 2021

I'm starting to think this site is a scam! Still haven't received my shoes and have not gotten any package updates since 6/1. Today is 6/9. Can't get a live representative on with phone with neither noracora or the usps! I've been waiting on this package since 5/12. And I paid for shipping!

Tip for consumers:
They say they’re American-made but I keep getting emails when trying to track package, from China

Products used:
Shoes

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Shipping
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions.

Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

If you have been unable to check the status of your parcel, you can contact us and we will help you check. We found that your order was successfully delivered on June 14, hope you`ve received your order.
We also sent you a message to confirm the status of your order. Please check.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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