• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

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Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user carold1081
1 review
1 helpful vote
  • Send Message
September 10th, 2021
Verified purchase
• Updated review

I ordered three items. All three were not satisfactory due to poor quality material and structure. I emailed to return the items and asked for two things
A full refund receipt and a return address. I have been given neither. Only a 15 percent return of money or a 50 percent coupon off future purchase. Both are unexceptionable. I felt frustrated and quite frankly ripped off. I will not order from Noracora or any online company from China. I tell everyone about this negative experience. I ordered trusting and was taken advantage of.

Impersonal and never received the information I requested. Felt deceived!

Reason I chose this business:

Liked what was online in adds but quality very poor both in product and business.

Reason I chose this product:

I had a wedding to attend and found three possible items.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback.

We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.

We were just making some offers before you actually return it. If you still insist on return, we can send you a return label. You can decline any offer we make.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Like so far
July 12th, 2021
Verified site experience
• Previous review
Thumbnail of user susans2969
1 review
1 helpful vote
  • Send Message
March 13th, 2021

It took 6 weeks to receive this "sweater". It was not a sweater! It is a cheap and thin long sleeved t-shirt with a printed design. The one star review is because of the cheap price... I guess you get what you pay for! I've received one sweater from this company which was also inexpensive, yet it was really a sweater, I'll keep that one. The second one, however is going to be given to charity! I won't buy from them ever again.

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

Thumbnail of user carriee32
1 review
37 helpful votes
  • Send Message
October 2nd, 2019

The items are not as shown regarding fabric. Cheap fabrics. Sizes, even using your measurements are not as described, even when ordering larger sizes.

Returns are shipped to China, not described until after you request a refund authorization. I read that the purchaser is responsible for return shipping costs but the items were shipped from California and New Jersey but purchasers must ship items to China. Half the cost of my entire order to send them back.

Customer service offered 15% cash refund to keep the items.

Not as described, poor decision on my part ordering from NoraCora.

Thumbnail of user lorim415
1 review
17 helpful votes
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February 3rd, 2020

This is the WORST on-line company I have ever dealt with. Return policy (you have to pay shipping back to China) is only one of the many problems. Poor quality product, poor construction of clothing, poor materials, doesn't fit anyone I have tried to give it to. None of their items even resemble the picture on their site. When you contact their customer service the send you back a form letter stating their return policy. My order from last November came February 1. Now I have just discovered that their clothing is sold by Target. Who knew!

Thumbnail of user michellee916
1 review
2 helpful votes
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June 16th, 2021
Verified purchase
• Updated review

Quality of clothing less than expected. Clearly NoraCora does not stand behind its products because you offer no avenue for return of purchases. Very questionable business practice. I was initially told that you would send a return label but that it would be my responsibility to pay shipping charges- this speaks poorly to how confident you are in the clothing you sell. Final word was - no we're not going to offer you a refund but we can give you 50% back and you can keep the clothing. It's a frustrating situation

There wasn't any- return contact unsatisfactory

Reason I chose this business:

Clearly I should not have and will not do so again in the future

Reason I chose this product:

As advertised they were visually appealing but the material was really thin and poorly constructed

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We have refunded the partial money you accepted. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

Great clothing selection
April 14th, 2021
Verified site experience
• Previous review
Thumbnail of user randid8
1 review
3 helpful votes
  • Send Message
October 30th, 2019

It is my guess that the items that are photographed for advertising purposes are made from top quality materials, especially wool and silk.

What they sell is polyester, which is in the details, so they are clear about that. But no one would look at the scarf I got and match it to the advertised version. And if I'd seen the scarf in a store, I would have never purchased it regardless of how low the price. It looks dull and cheap.

That said, the scarf is well made.

It took less than 3 weeks to come from China. The website tracking was iffy during that time but it would periodically have an accurate report.

Thumbnail of user danisas1
1 review
0 helpful votes
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September 10th, 2020

Excellent website Im impressed! First time buyer and I feel like I got a great bargain! I had some doubts, however my clothes arrived faster than expected. I bought a blouse skirt set. The quality is excellent, nice feeling rich fabric. The size I chose is fine, although I could probably have gone down a size, but I wanted to play it safe. I'll order another now and go down one size.

Thumbnail of user denicec4
1 review
5 helpful votes
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June 10th, 2019

I ordered two items. Took forever to arrive (about 2 weeks). I ordered a pair of pants and a top. Neither one fit and were not even close to being true to size. The prices were good but that's the only thing that was good. I will never order from them again. I'm not even sure how to return the items as there was no shipping document or anything inside the package when I opened it. Do not recommend this company.

Thumbnail of user elizabethp306
1 review
2 helpful votes
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July 9th, 2019

Took 4 weeks to arrive. The 4 tops were ordered using their size chart and I even went up a size on each. I was TOTALLY shocked when I took them out of the packages... they looked NOTHING like the pictures! The sizes are crazy... mostly child sized and the quality is a joke! I can't believe I got sucked into the old bait and switch... I definitely should have known better. Not looking forward to trying to return and get a refund.

Thumbnail of user fabiad
1 review
1 helpful vote
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July 11th, 2020

I made my first purchase a couple of weeks ago and my items arrived very fast! I have had many bad online shopping experiences with quality and shipping times and was absolutely impressed with the quality and shipping time here. One of my dresses was too big, but that was my own mistake, so I'm shipping back for a smaller size and my second dress looks absolutely perfect to me, it may even be my favorite dress I've ever bought! I recommend this store! Impressive clothing and excellent quality.

Thumbnail of user natacham9
1 review
0 helpful votes
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November 15th, 2020

Great online boutique for clothes! I can't believe how cheap it is! I fell in love with a lot of designs here, but now that I've been home so long without going out because of the pandemic, this site means that I can still buy the things I love.

Thumbnail of user lauriec54
2 reviews
7 helpful votes
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August 26th, 2019

I give up - the jacket I just received is too small plus so cheaply made it feels like someone cut out a bunch of shapes from felt and whip stitched them together. Last time I will order from here - nothing is the same as it looks in the photos.

Thumbnail of user monicar286
1 review
12 helpful votes
  • Send Message
October 17th, 2020

I bought a jumpsuit from this boutique, I received it in 2 weeks but unfortunately it was too big and needed a small one, so I emailed their returns section to get a response to resolve my issue! My new monkey is on the way! I can't say enough how fabulous, helpful and knowledgeable this online boutique was. I have bought some items from the site and am always satisfied with the service and product. I would 100% recommend. Hats off to great company :)

Thumbnail of user kellif43
1 review
0 helpful votes
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June 5th, 2020

It is so easy to find dresses that I want as cheap as this one. Because sometime, but in the store, it will be $ 5 to $ 10 more expensive. A wide range of designs allows me to easily find what I need based on reviews and price.

Thumbnail of user mariaa1551
1 review
0 helpful votes
  • Send Message
July 10th, 2021

This companies pics are good on website but the product is very thin, poorly made and not sized properly for American womens bodies! They have no intention of accepting returns or refunding your money. They give you the run around when you ask for returns and then they offer to give you either a 25% refund or a 50% refund Not a full refund! Should have never taken a chance on this company, please do not buy from them ever! You'll loose money on the products and they expect you to not only pay for shipping and also the return, unbelievable!

Products used:
Blouses

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We have refunded the partial money you accepted. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user ingay
1 review
0 helpful votes
  • Send Message
June 13th, 2020

I bought the wrong size entirely because of me and sent an email. They have a friendly approach with no problems and nothing was too difficult. Good customer service is very difficult to find, I congratulate everyone in particular the customer service agent who took my case very professionally.

Thumbnail of user gemmac48
1 review
0 helpful votes
  • Send Message
June 1st, 2020

It's very convenient because, instead of having to spend hours on transportation, time can be spent efficiently shopping for clothes for me. Different categories also make browsing much easier than having to switch between tons of styles I don't like to find my style of clothing I'm looking for.

Thumbnail of user jezabelc
1 review
0 helpful votes
  • Send Message
December 24th, 2019

It has very unique garments that you don't have to worry about because someone else wears the same outfit. One of the best features is that the payment is reliable and secure. I totally recommend this store.

Thumbnail of user janh302
1 review
0 helpful votes
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June 18th, 2020

Very easy to navigate the website.
Very satisfied with the clothes on offer, they have a great selection.
The quality of the products is amazing and far exceeds my expectations. Delivery was also fast even in quarantine!

Thumbnail of user jesse37
1 review
0 helpful votes
  • Send Message
January 9th, 2022
Verified purchase

It took awhile, but I did get my order. Online they kind of look like sweaters, but they are t-shirt material. Love my snowman shirts, not wild about the red holiday shirt which looked so different online.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

I don't purchase that much online. Chadwicks maybe?

Quality
Thumbnail of user ednar60
1 review
0 helpful votes
  • Send Message
September 17th, 2020

Oh my God! This place on the internet is unbelievably fantastic! Well designed clothing selection, great prices. Seriously, lovely little museum of designs, they have my fashion styles. It is definitely worth buying clothes on this website!

Thumbnail of user lolal60
1 review
0 helpful votes
  • Send Message
April 9th, 2021

Excellent fashion clothing website. I loved my sweaters, I asked in several sizes to try, incredibly almost all of them fit me well, and I have a large bust. They are very friendly, I highly recommend them.

Thumbnail of user sandyb511
1 review
0 helpful votes
  • Send Message
May 2nd, 2021

I have order many items through Noracora. My first caution is to check the clothing sizing for EACH item you purchase, as the sizing guide varies greatly per item. Secondly, check the fabric of each item as many items such as "sweatshirt" are not fleece, but polyester. Third, their customer service is not very helpful regarding packages not delivered. My package was lost in transit, they would not consider a refund. After 2.3 months I filed a claim through my payment carrier--they received no helpful information and advised me to file a report at the police department. I went to sitejabber and submitted a negative review, this got their attention. They agreed to a refund if I removed the negative review. It took 3.5 months, but they finally refunded me for the lost items. They do have some good products, but their customer service is lacking.

Tip for consumers:
Check the size chart and fabric content for EACH item you are ordering--as every item varies in size. Don't assume that an item described as a sweatshirt will be made of fleece or french terry--they often are polyester.

Products used:
I used clothing and a scarf. Some items are made better than others. Many fabrics feel stiff and heavy--they use a lot of polyester.

Thumbnail of user lihuet
1 review
0 helpful votes
  • Send Message
September 24th, 2020

I love this online clothing store. Hands down the best shopping site I've had so far and most of the clothes are super nice for the low prices. Highly recommended if you are looking for something affordable.

Thumbnail of user christinak167
1 review
1 helpful vote
  • Send Message
June 13th, 2020

Horrible... the quality is so poor.! Awful awful awful. I spent 50 bucks on shoes. I'm probably going give to homeless. Hideous. The stitching. Everything. Like they made it in there backyard. Thus website is a hoax

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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