• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

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Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user sofhieh
1 review
0 helpful votes
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March 27th, 2020

I made an online purchase but unfortunately I had to return my item. The service team was very helpful with the return processing and after facing a small obstacle to receiving my order, they still gave me my money back. It makes you much more comfortable buying online knowing that you have the support of a great team behind your store!

Thumbnail of user opalinaa1
1 review
0 helpful votes
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March 25th, 2020

The most optimized, good and efficient online clothing store. Delivery is very fast and the return policy is generous and super easy; always letting me come back for more and make the online shopping experience risk-free. Returns are made quickly and efficiently, leaving you with your money sometimes as fast as a week. They also have a wide range of products.

Thumbnail of user leed139
1 review
4 helpful votes
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July 17th, 2019

NoraCora may have some original pieces, but all of the items I received looked nothing like the pictures. I believe they are copying other designers and manufacturers by photo. Absolutely horrible orange dress I ordered. Looked nothing like the photograph. Pants were enormous. Not sure who/ what they ate using for sizing.

Thumbnail of user lasv37
1 review
1 helpful vote
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June 12th, 2020

Beautiful website excellent photos of some great products. But don't buy the hype, it's all bull$#*!. Things that look and say they are made of cotton are not there polyester the only cotton must be the thread. Arrived on time, ha! 3 months later! I guess that's the best China can do. My complete order NEVER arrived and no refund was ever issued. If you want to return something they make you ship it back to china (you pay shipping and customs) with the understanding that it may not get there and if it doesn't it's on you no product no return, exchange and no refund! If you want Dollar clothes this is the place. If you have money to through away this is your site. Better yet just try Wish.com returns and credits are a snap.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user prissyc2
1 review
0 helpful votes
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October 31st, 2020

Dress As in the photos on this website, good quality, with a double wide band at the waist that in turn contains an elastic that does not seem to bother. Printed as shown in the picture, very cheerful and current, and fabric thick enough not to pierce. Current and comfortable, made for young or modern women like me of any age.

Thumbnail of user ernaw1
1 review
0 helpful votes
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July 2nd, 2020

My new dress I bought here is exactly as I expected it to be.
I usually wear 6, but I ordered size 4 because I was exhausted. It fits me perfectly. So maybe it got a little bigger than the standard size? Still, I love this boutique for its styles and designs.

Thumbnail of user lizg107
2 reviews
3 helpful votes
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January 12th, 2020

Goods too small. After 5 requests for return instructions, each time getting a form response asking for details I submitted each time I emailed, I finally received the return address. Postage to China was expensive and I had no faith that I would ever receive my refund. Goods are being donated to charity. I will never deal with this company again.

Thumbnail of user barbaras761
1 review
6 helpful votes
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August 28th, 2019

Cannot seem to get anyone to respond. So afraid I trusted a dark space for$34.88. I pray my order comes. This is horrible and hope they are penalized when caught. Never responds to email? The shipping doesn't say whose shipping. I did not do my homework. Never again. Will contact my Bank.

Thumbnail of user tarseyj1
1 review
0 helpful votes
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October 29th, 2020

At first I had some problems to use a card on this website, but the customer service is excellent, I sent them a message and they responded very quickly and kindly guided me to solve, now I am already waiting for my order. Very excited!

Thumbnail of user micham20
1 review
0 helpful votes
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January 24th, 2021

Dealing with this online boutique was an absolute pleasure. My products were not only delivered quickly, but they were very helpful with their seasonal discounts in the middle of the quarantine, a sigh of peace of mind and joy in these difficult times, i love!

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thank you for loving our products.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help. You can also chat with us online.

Have a good day!

Thumbnail of user elidao
1 review
0 helpful votes
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November 20th, 2020

I have made many important purchases from this website throughout these months and I have never had a problem with my purchase. Great deals on clothes for much less. I will continue to search for clothes here! PS Thanks for saving me thousands of dollars!

Thumbnail of user heflins
1 review
0 helpful votes
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October 28th, 2021

The clothes I received looked nothing like the pictures. I bought 8 items and it was all poor quality. Now I'm jumping threw hoops to get a refund. I believe their great reviews are as deceiving as their pictures. DON'T waste your time or money!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We will try our best to provide you with the best quality products and improve the quality of the products.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user annax406
1 review
0 helpful votes
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October 13th, 2021
Verified purchase

The items were delayed which was probably due to the supply chain mess. They did not fit and the quality was not good. The web site for returns was impossible to navigate. I got a notice saying that some of the things i ordered were out of stock yet they came the next day. There is no place to contact anyone here in the u.s. the biggest blow was that in order to return items you must go to the post office, fill out a customs declaration and pay an exorbitant fee for overseas mail.

Service
Quality
Thumbnail of user tifanih3
1 review
0 helpful votes
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October 2nd, 2020

I had to return a beautiful dress on this website that I bought for my niece, it was my fault, I chose the wrong size. She received professional help. I felt really bad, but they made me feel so much better by giving me a store credit and a chance to buy again. Thanks for the great service.

Thumbnail of user helenam61
1 review
0 helpful votes
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October 17th, 2020

5 Star Service The customer service team at this online boutique is very helpful! I always send emails with questions about my orders or new releases and they are always friendly and helpful. I highly recommend it to anyone in need of a new dress!

Thumbnail of user enricaz
1 review
0 helpful votes
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January 5th, 2021

I love the new belt that I bought for myself. I wanted to try something small, but now that my order has arrived I will surely buy more clothes here. My opinion, this website is a reliable internet clothing store for me with excellent service!

Thumbnail of user heidyc4
1 review
0 helpful votes
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February 26th, 2021

Amazing service, I checked the reviews on this website before ordering as I had never heard of the site and thought I would give it a try. I received an email thanking me for purchasing them and my dress arrived shortly. I will buy again.

Thumbnail of user maritas9
1 review
0 helpful votes
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August 14th, 2020

It is difficult to find reasonable prices on the internet. Knowing this website means that I can shop anytime, anywhere and no longer have to depend on traveling friends to get the latest clothing designs delivered to my door. I have already bought them several times without problems. Hope they keep doing well so I can keep shopping:-)

Thumbnail of user aminab17
1 review
0 helpful votes
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April 8th, 2020

I want to thank the team at this boutique because everything has gone perfect. Good continuous information about the status of my order and subsequently to it. Would buy without hesitation. I bought some boots at the best price, without any competition you can find.

Thumbnail of user maggiew91
1 review
0 helpful votes
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October 24th, 2020

Amazing service, I checked the reviews on this website before ordering as I had never heard of the website and thought I'd give it a try. I received an email thanking me for purchasing them and my sweater arrived shortly. I will buy again, thanks!

Thumbnail of user marias1151
1 review
0 helpful votes
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October 16th, 2020

I have never written a review before but I believe it is my duty as a consumer to take time to report how truly terrible the customer service at Noracora is.
On May 22 I ordered a size 8 sandal off the Noracora website. On July 15th, ( Note: almost 2 months delivery time), I received a size 40 sandal. When I contacted the company, they offered a 15% refund and to keep the shoes. They would not pay for a pre-paid shipping label. They had the audacity to tell me they did send the right size even when I sent pictures of the size 40 on my foot. After weeks of emails back and forth, they finally offered 50% refund but the shipping to China that they expect me to pay, is more than the price of the shoes.
Please take time to read other reviews. Apparently the pictures they use do not depict the actual merchandise they send. The sizing is off, the quality is poor. Don't waste your money on this unethical company!

Tip for consumers:
Don’t order from this company, The delivery time is almost 2 months, the return policy is a disgrace. The customer service representative are rude and lie.

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

Thumbnail of user blairg22
1 review
5 helpful votes
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February 8th, 2020

I often buy clothes in this online boutique. They have a great variety and the service is absolutely brilliant. I love the designs and their reference to customer history. I have always found that everything comes very fast. With a lot of competition these days, it is easy to get distracted by other online stores of dubious quality.

Thumbnail of user jessicaf813
1 review
0 helpful votes
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July 23rd, 2021
Verified purchase
• Updated review

Great choices, in photos only. It arrived within 3 weeks but the quality of the material is very poor and all 3 items I ordered are very thin and require I wear a slip or camisole underneath. Disappointed and will not order from here again.

Reason I chose this business:

Misleading photos

Reason I chose this product:

They looked good in photos

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Great choices, hopefully it arrives looking like what...
May 23rd, 2021
Verified site experience
• Previous review

Great choices, hopefully it arrives looking like what I ordered and fits

Thumbnail of user vjc3
1 review
14 helpful votes
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February 2nd, 2020

The product photos are not representative of what you get. So far both the garments I received are far below the quality of what was pictured. In fact, one of the garments has a horrible patch job that cuts across the entire right front with no effort to hide it. Plus I expected some embroidery or at minimum applique is just printed fabric. And I was told that I would get delivery in 21 days and it's been well over 3 months and I've only received 3 out of the 6 items I ordered.
AVOID this company! Do not waste your money!

Thumbnail of user annam633
6 reviews
84 helpful votes
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January 11th, 2020

This site is total scam! Be aware!
The website is done nice but after waiting fir 2 months I only received 1 item out of 4 I ordered and what a horrific quality it was!
The site is telling that you have to pay for refund shipping but not mention that shipping it back to China! When I start asking for refund their customer service just stop responding!
It is scam! I'm trying to go after my money to PayPal.

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Miss W.
Typically responds within 5 days

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