• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

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Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user mariac96
2 reviews
32 helpful votes
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January 15th, 2020

This is pathetic. I ordered a sweater with pretty stitching on the sleeve and got some polyester "dry fit" like material that has a patterned material sewn to the sleeve. This company is posting pictures of nice designer clothing and then shipping some poorly made crap knockoff. I ordered almost $200 USD of clothing, and every bit is going to good will. It's not like your can return it (a $20-$30 shirt will cost you $60 in shipping to return). Dollar General has better clothing than this. I wish I would have seen these reviews. The reviews on their site HAVE to be fake! Oh... and it took 10 weeks to get the items!

Thumbnail of user susanm1808
1 review
5 helpful votes
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June 21st, 2020

The products came, 2 1/2 months later, cheap polyester blends or cheap nylon. I'm allergic to polyester and never order anything with polyester content, all supposed to be cotton, not true to size either all way too small. I ear a size 11-12 and ordered appropriate to that size and a little bit larger, labels not in English,

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We`ll take care of your request, we`ve sent you our solution by email. Please check.

We`ll keep improving our products, delivery and service. Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user wendyw565
1 review
1 helpful vote
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March 13th, 2021

Honestly, I've been shopping online for clothes here for over 2 years and haven't regretted it once. The size chart is EXACT so measure yourself and then stick to the chart and you will never have a problem with fit. I am always amazed by the quality and durability of their clothes that I did not expect. I have had a dress bought here that has been through hell and STILL did not lose its shape or color. Delivery in 1-2 weeks is just amazing. So I recommend this website.

Thumbnail of user jeana177
1 review
6 helpful votes
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June 12th, 2019

PLEASE pay attention to the reviews and don't order from this company. The clothes are poorly made, not to size, and you can't return. The order takes forever to be shipped, you cannot track the shipping, and there is no customer service/support. Please spare yourself the agony, this company is definitely a scam. I'm out 140.00 because I'll end up donating or throwing away most if not all of the crap I purchased.

Thumbnail of user tinam452
1 review
8 helpful votes
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May 23rd, 2019

I received my order today and was shocked at the difference between how the clothing and shoes appear online and what you truly get. The clothes don't even deserve to be in a dollar store. Horrible quality. The material looks like someone painted on it with a stencil and added some tassels with one stitch. It is very flimsy - I am not sure it will hold up to one wash in a washing machine. The shoes are some plastic and fake leather with ribbon and pearl looking decoration held in place with what looks like fishing line stitch. PLEASE don't waste your money if you are reading this and are considering buying from Noracora.
US customer - it should be illegal to scam people like this.

Thumbnail of user mirindae
1 review
6 helpful votes
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January 27th, 2020

It is easy and convenient to order and receive my item within a few days after placing my order! The size is accurate compared to other retail stores and the range in terms of price is very good. They often also offer good deals. The only complaint is that my garment was very wrinkled when I received it (a silk dress), but that's no big deal for me I will definitely buy again.

Thumbnail of user karenm1157
1 review
7 helpful votes
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August 10th, 2019

Quality of clothing is cheap. They sent close to but not exactly what I ordered. Clothes are extra tiny even though i ordered xl. Cant get refund. They deliberately false advertise to get your money then you are stuck with cheap fabric that is way too small. The adult xl dress i ordered was on 36 inches long and it was cheap fabric. I spent over $100 for items i cant wear nor return because the clothes come from China. I was told to alter the clothes to what I liked. Awful experience.

Thumbnail of user nardar1
1 review
15 helpful votes
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April 29th, 2020

I have been a customer of this store for over 2 years and have purchased many items and am very happy with the range, price and hassle free return policy. I have recommended my friends and they are also very happy with their purchases. I hate trying to find something that I like to fit (since I'm a bigger size), but this boutique has a wide range of over 16 styles that are stylish and don't make me feel like I'm using a tent. I love how easy the whole shopping experience is.

Thumbnail of user cherylt145
2 reviews
5 helpful votes
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August 2nd, 2019

Ordered 5 items, received one which was horrid (and it took a full 5 weeks to receive the one! Based on the item description, I expected a linen blend, but instead received a cheap, very wrinkled polyester which was about 18" too tall for me. I called, received return info, and was instructed to ship it to the factory in China, and that shipping charges would be both expensive and on my dime. Since I've not received the rest of the order, I'm about to contact my card provider, and report this issue.

Thumbnail of user joh210
1 review
0 helpful votes
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May 13th, 2021

Please know that the items are being shipped from China and the cost to return any item that doesn't fit is astronomical to the point where you won't do it. I had three items in my order that were too small and the cost to return them was going to be $60, so I'm stuck with clothes that don't fit. They offered a 25 percent refund to keep the items. I will never order from China again and would not have this time, had I known that the items were coming from there.

Tip for consumers:
They ship from China and the postage to mail items back that don't fit costs more than the items cost.

Products used:
Two blouses. I could not wear three items and had to keep them anyway.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Have a good day!

Thumbnail of user stephanief974
1 review
1 helpful vote
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February 10th, 2022
Verified purchase
• Updated review

I need to know the shipping amount before placing my order. I also don't know what your return policy is if the shoes do not fit well

I ordered my 2 pairs of suede booties on December 12/2021, and received them on January 11/2022. I was expecting to receive them sooner. I did not know that the order was in US funds since Canadian Prices were listed. I guess shipping from the US took longer to get to Canada.
I am very pleased with the product, they fit well and feel very comfortable.

They replied to my email and the reason why I had not yet received my order. Following that, I was kept informed of where my parcel was at and an approximate date they would arrive.

Reason I chose this business:

I liked the booties and available colors. This is my first purchase with this company. I received an email from them with the various clothes and booties they sell.

Reason I chose this product:

They looked very pretty in the picture and read good reviews by previous purchasers.

Service
Quality
I need to know the shipping amount before placing my...
January 11th, 2022
Verified site experience
• Previous review

I need to know the shipping amount before placing my order. I also don't know what your return policy is if the shoes do not fit well

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user irmac19
1 review
15 helpful votes
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September 5th, 2019

The 5 star reviews seem to come from people working for this company ( the all have not Profile picture) if you want something your money worse don't buy at noracora and don't even believe there easy return policy. You might end up to keep the cheap product only because it's a real headache to return something. It needs to be returned to china and you have to wait forever to get your money returned, if you ever get it. Scam, fraud...

Tip for consumers:
Still waiting for other items to come which I ordered 2 weeks ago.
Return policy is a fraudulent

Products used:
Bought a white T-shirt with Kaktus print. Looks very cheap and not what is was expecting for over $20
T-shirt is seamless on the bottom, just cutting edges.
Cheaply sewn and on the front is a machine pressed rubbery print.

Thumbnail of user maryc1731
1 review
0 helpful votes
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September 30th, 2020

Just know you will not get a full refund if you return. They tell you that you have to mail back to China and the cost of shipping, customs, etc will be very high so they offer a 15% refund instead.
The dress I ordered was described as being cotton but it was 100% polyester and the pattern looked entirely different than what was shown on the website. It looked so cheaply made. Lesson learned.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jessk359
1 review
0 helpful votes
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April 24th, 2024
Verified purchase

Noracora received quickly, love my choices, fitted well

Thumbnail of user dawnm1064
1 review
0 helpful votes
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November 20th, 2021
Verified purchase

I had a few returns, filled out request on their website within the refund time twice and never received response until after the refund time was up via email. I explained this after I was told it was past 30 days and no response again. I was stuck with clothes I can't wear. No customer service phone # to call.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

After inspection, we have not received any letter from you, nor have we received any return request for this order. Where did you send the mail?

If you don't like the product in your order, you can submit a return request online here: https://noracora.com/contact-us

How to Make Your Return:

Step1: Click the "Tracking Order" feature at the bottom menu of our home page.
Step2: Enter your Email Address and Order Number.
Step3: There is a "Return" button in the specific order. You need to click it to submit the return request and you will get authorization from us by email with a label with our return address.

Which email address did you use to send the mail? Is it this mailbox? -d***8@yahoo.com

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user theresah228
1 review
5 helpful votes
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May 29th, 2019

Don't ever order from this web site. Took about 7 weeks to receive the junk. Impossible to get in touch with them. When order was finally sent they give you a tracking number that
You could not track (kept getting no record). When the order was received it is S T.
The products look good online but that is nothing like you receive.

Thumbnail of user ajb38
1 review
5 helpful votes
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December 7th, 2019

The item I received was nothing like the site photos - it was not even knitted, it was some weird stretch fabric upon which a photo of the original item had been printed.

The previous item was tiny and I know I checked the sizing before ordering. Neither is wearable and the fabrics are disgusting.

I have taken the issue up with the payment company initials PP

Thumbnail of user vivianaz3
1 review
0 helpful votes
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December 28th, 2020

I order a lot in this online boutique for small shoes and small sizes at a good price^^ being a size 4 person (and in shoes... * groan *) to find clothes that fit me can be very difficult without buying in the children's section! I love that it only takes little money to get free shipping! I've had a faulty pair of shoes before, but that's the only problem I've had and I forgot to return them so it was my fault!;; Overall it was a great experience.

Thumbnail of user adinag8
1 review
8 helpful votes
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March 31st, 2021

Lovely clothes and impeccable service. I started shopping on this website, which gives me confidence not only because it is a serious online purchase, but also because of the variety of interesting things that I hardly find where I live. I love being subscribed to receive updates. I love it and I still love it, I would recommend it to all girls who want to be in the latest fashion with high quality clothes at affordable prices

Thumbnail of user claran28
1 review
2 helpful votes
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May 15th, 2020

I bought a dress for my daughter, it was really nice but too small there was no stretch on the fabric. I was a little annoyed when the read return policy had to be done in 3-5 days, but after contacting them a few weeks later and sending it back, they were actually lovely and gave us a refund. Thank you, it was a pleasure dealing with you.

Thumbnail of user ambera179
1 review
39 helpful votes
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March 27th, 2020

I have always loved the shopping experience with this boutique, but today it reached a new record when I was not only able to speak to a real person quickly, but also the form and the 'virtual' smile on the other end of the pc, as well as the response super fast for my own mistake was really remarkable. Thank you, you just secured a customer for life.

Thumbnail of user genovevah
1 review
2 helpful votes
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July 13th, 2020

This is my favorite online clothing shopping site. They have a great variety of brands and really useful comments on each of the products. They use the post urgently, so I have always received my order, either one or two weeks after placing it. The return process is very easy. I have placed eight separate orders with them over the years and made a few returns and have always been completely satisfied with the service they provide.

Thumbnail of user suem617
1 review
0 helpful votes
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August 8th, 2020

Don't order from this company - I ordered a shirt three months ago and it has still not arrived. I keep emailing them to say that I want my money refunded but they keep insisting that it is on its way! They have the most dreadful customer service and never really reply to my messages - I just get a standard response with the tracker that show's its going nowhere.

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you?

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user lalal26
1 review
7 helpful votes
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June 17th, 2019

Any positive reviews you read on this company are written by company employees and PAID reviewers. Do not fall for this scam of a company. Also, never order from Berrylook. They are thrives. Trust me. Order only from American companies where you have recourse if something goes wrong.

Thumbnail of user tamara11
1 review
0 helpful votes
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July 27th, 2020

I bought a lot of shoes and clothes here. These items are of very good quality and design. However, their prices are absolutely cheap. The most important thing I love to buy here is on-time delivery and great customer services when I have any questions about your products.

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