• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user mikes2404
1 review
3 helpful votes
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July 5th, 2020

Don't bother ordering anything from this company you will never receive it. They are based in China and have no customer service or phone number to respond to consumer concerns. All they are good at is charging your credit card quickly, and then they are done with you!

Products used:
I would give them all 0,s but that was not an option

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Could you please tell us your order number and more information regarding your request so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

We promise you that we will settle this matter at the best way we can.
Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Thumbnail of user christiner208
1 review
4 helpful votes
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July 18th, 2019

I waited over a month for my items. When they arrived they were sealed in plastic wrap and wreaked of chemicals. The fabrics are not linen as advertised. They were so cheap looking and ugly. On trying to return them, the company said that since they are coming from China, shipping costs would be costly for me and they could offer me a 15% cash refund for them. This company is a scam and needs to be shut down.

Tip for consumers:
DO NOT FALL FOR THIS SCAM OF A COMPANY.

Products used:
None, I sent them all back.

Service
Value
Shipping
Returns
Quality
Thumbnail of user josefas5
1 review
0 helpful votes
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August 3rd, 2020

I usually buy clothes here when they have special offers. It's easy to shop online 24 hours a day, 7 days a week, and the return policy makes it a risk free transaction. Checking reviews is usually a very good way to find out the fit and quality.

Thumbnail of user lalal26
1 review
7 helpful votes
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June 17th, 2019

Any positive reviews you read on this company are written by company employees and PAID reviewers. Do not fall for this scam of a company. Also, never order from Berrylook. They are thrives. Trust me. Order only from American companies where you have recourse if something goes wrong.

Thumbnail of user tamara11
1 review
0 helpful votes
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July 27th, 2020

I bought a lot of shoes and clothes here. These items are of very good quality and design. However, their prices are absolutely cheap. The most important thing I love to buy here is on-time delivery and great customer services when I have any questions about your products.

Thumbnail of user maggiec128
1 review
0 helpful votes
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April 10th, 2021

I have been an online shopper here for two years and I just discovered this boutique 7 months ago. I have ordered 9 items now and they never disappoint to add that the delivery is convenient and their customer support is very efficient. I can still enjoy more.

Thumbnail of user belindam60
1 review
39 helpful votes
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September 26th, 2019

I stupidly ordered from this website and received dresses made of shower curtain material which were advertised as cotton. They treat you like idiots for which I am after being scammed. I don't want anyone else to be scammed by this website. They are absolute thieves nothing more.

Thumbnail of user keithg200
1 review
0 helpful votes
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January 18th, 2020

Purchased for my daughter online nearly a month ago. Purchased extra for free shipping, little did I know that I'd still be waiting on it. Went to customer support online and got the run around. Bottom line, they have my CC number (in China) and I have nothing!

Thumbnail of user yazminel
1 review
0 helpful votes
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January 6th, 2021

For me, this is the best online clothing shopping website, and I love to order here, because it offers everything in fashion, from clothes to cute accessories. They offer a discount almost always. It is such an affordable price that I will always recommend it to my friends.

Thumbnail of user patsyh29
1 review
6 helpful votes
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November 17th, 2019

My bad for not looking at the reviews before ordering from this joke of a company. Ordered what was said to be a 100% cotton shawl, took almost two months to arrive, after three emails AND it's crap 100% polyester and the colors are not even close. I just hope to save others from falling for this hoax of business

Thumbnail of user pamq45
1 review
0 helpful votes
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January 15th, 2022
Verified purchase

I needed some clothing for an upcoming tropical vacation and didn't want to spend a fortune. Noracora was a perfect option. Shipping was fantastic. Some clothing fit alright. Others were way too big and needed some alteration. Only one dress was completely disappointing as the color was supposed to be navy however it is a washed out grey and is far bigger than the sizing suggested. However all in all I am pleased with the products as you get what you pay for!

Quality
Thumbnail of user cristinaw40
1 review
0 helpful votes
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September 3rd, 2020

I just tried this website today and am very satisfied with their clothes and website design. Very conveniently organized and categorized. Their products are very reasonably priced and very good quality! The shipping costs are also very affordable, considering it's free shipping over a low amount! I love how they show multiple photos and also show reviews from other customers to help you with the purchase. This website is easily one of my new favorite websites to shop for due to pricing, shipping, and convenience. Definitely take a look at this website!

Thumbnail of user tinas1574
2 reviews
0 helpful votes
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August 14th, 2021
Verified purchase

I read horrible reviews about Noracora, about deliveries never coming, about the clothes being terrible quality. I didn't order because of that but finally took a chance after a year wondering & am So Glad. I've ordered two times had no problems whatsoever. My first was from the U.S. & came in a few days, the second from China & took about 8 days. The quality isn't ''horrendous' as reviews state, it's a bit better than the quality of H&M stores.

Quality
Thumbnail of user patriciao1017
1 review
0 helpful votes
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November 29th, 2022
Verified purchase
• Updated review

I was having a bad day and then realized I had to you the chat, no phone calls, so being impatient, I gave up. But the clothes are often awesome when I get them. Sometimes end up giving a few to friends, who are always delighted. You have to keep in mind that your computer doesn't always give accurate representation. I also sometimes find that the shipping costs, I'm in the US, make the items on sale no longer a bargain.

I want to be able to call and not deal with the chat.

Reason I chose this business:

I have liked many tops, especially the microstretch items, very comfortable, with a very expensive look and feel to the fabrics.

Reason I chose this product:

For the reason above.

Service
Quality
I ordered items earlier today and was promised free...
November 26th, 2022
Verified site experience
• Previous review

I ordered items earlier today and was promised free shipping till 11:59.
The damn site would not allow me free shipping when I got back on but I urdered anyway and now have tgo ddeal with byour lousy chat system to straighten this out,

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

A little complicated to narrow down to what I wanted,...
September 30th, 2022
Verified site experience
• Previous review

A little complicated to narrow down to what I wanted, but pretty good overall.

Thumbnail of user ileanay
1 review
0 helpful votes
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August 18th, 2020

I made an online purchase here after seeing the sweater available in a photo on your website The checkout process was straightforward, grateful for the 10% discount on the first order and free shipping. The reviews attached to the clothes give a good idea of what it will look like in reality. I am looking forward to receiving my sweater!

Thumbnail of user kathleenl253
3 reviews
28 helpful votes
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August 22nd, 2021

While I did have a few minor issues with my order, I love the dress and it fits great. The moment I posted a negative review I was immediately contacted by Noracora and was offered a very competent resolution. If they hold true this will definitely be redone with a much better review.

Tip for consumers:
While my clothing didn’t have tags the service reps helped me with any issues I came across. There is a longer wait on delivery but the products are so cute it’s completely worth it and you CAN pay extra to get your order faster.

Products used:
Sun dress

Service
Value
Shipping
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user michellec2692
1 review
0 helpful votes
  • Send Message
June 22nd, 2022
Verified purchase

First and most importantly, there should be a customer service phone number where consumers can get questions answered. However I did place an order as I do like your fashions, but I am uneasy because websites with no customer service reps have questionable practices as far as returns and ordered merchandise! I can only hope I don't have those problems.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Creations L

Service
Quality
Thumbnail of user lsc214
2 reviews
1 helpful vote
  • Send Message
January 12th, 2024

Previously ordered products are poor quality. Decided to give one more chance and ordered again. After a MONTH, they still have not processed or shipped my order. It was only ONE ITEM! I have cancelled this order and will NEVER order from them again.

Products used:
Cancelled order. Poor service

Service
Value
Shipping
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Dear customer,

Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any inconvenience caused by the delivery of your order.

Regarding the products you previously ordered, sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.

Your feedback is highly appreciated and we will forward it to our relevant department.

Regarding your recent order, we regret that due to the peak shopping season, your order has been delayed due to inventory constraints. We understand that this may be frustrating for you and we sincerely apologize for any inconvenience caused. We checked that the order has been canceled based on your request and we will refund the order as soon as possible.

Thank you for taking the time to share your feedback with us.We understand how important it is for our customers to receive their orders in a timely manner. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.

If you need additional assistance, please feel free to contact us by email at service@noracora.com. We will reply to you within 24 hours.

Best regard,
Ashley
NORACORA

Thumbnail of user robbind7
1 review
0 helpful votes
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August 26th, 2020

I ordered items back in November 2019. Didn't receive items until after Christmas and into January. I was VERY unhappy with the quality and wanted to return crap. Shipped items back via USPS and cost over $40. I have been consistently emailing "customer service " (what a joke!) and receive the same standard generic email from them stating they have not received my items so they will not issue a refund. I have provided the tracking number and they still claim they did not received items. I have been dealing with this company for over 7 months trying to get a refund of over $100. I can't believe that I fell for this company! Save yourself the hassle & frustration by not ordering anything from Nora Cora. I wish I would have done my homework! I would give it ZERO STARS if possible. Is the worst experience I've ever had with a "company"!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping. Hope for your understanding.
We have issued partial refund to you in March. If you don`t receive the refund, please check your bill or contact your card issuer to ask for more information.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user tt163
1 review
2 helpful votes
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July 2nd, 2020

Look great on the models don't be fooled. Return policy hard and shipping is to China.
The 3/4 length pants hit me below my ankles. The shirts had low quality fabrics.
The only thing I liked was the free headband and a $2. Sink strainer that I took to a clay studio to use that didn't work in the home kitchen sink. The shoes were a poor quality of leather.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user pamr192
1 review
0 helpful votes
  • Send Message
July 25th, 2020

I ordered one midi dress in April. By June 1st it had not arrived. I contacted the company and they send me a policy statement. There has been no further followup despite numerous attempts to track the package. It is the end of June and no dress and no refund. I am glad I did not buy anything more. I will have to accept that they do not plan to refund or get another dress to me assuming it has been lost somewhere. There is no further communication. I would not trust this company. It appears if you order something you have at best a 50-50 chance of ever getting it.

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to keep you waiting so long. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to keep you waiting so long. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user nereidam6
1 review
0 helpful votes
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June 4th, 2020

I first bought here and the product range is huge. Everything you can think of in fashionable clothes and you can never find in a store is here on this site. It was very fast and easy to navigate the website and there were many positive reviews from other customers, which helped me to do my shopping. I can't wait for my order to arrive!

Thumbnail of user martaa37
1 review
0 helpful votes
  • Send Message
January 8th, 2021

I bought some skirts for my daughter on this website and she really liked them. We buy your usual size and they fit you perfectly. They adapt well to the body, they fit well so that they do not fall but not too tight. I don't know anything transparent. Good design!

Thumbnail of user rk408
1 review
0 helpful votes
  • Send Message
July 17th, 2020

It's been 44 days since I placed my order. They advise it's too late to cancel, because it shipped. It still has not landed in the US. These sites appear to be in the US, and only after ordering can you determine you are ordering from another country. This MUST change.

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you?

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user leas63
1 review
0 helpful votes
  • Send Message
October 5th, 2020

This website is perfect! The service is absolutely wonderful, they have understood what I like. I got a really beautiful dress that I fell in love with right away. I can't wait until the day I put it on! Thank you very much for all the attention and the excellent work!

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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