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Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
195,031 reviews
Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly
I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again
Quick response to my concerns regarding shipping. Helpful.
Because I wanted cotton, and xxl
FIRST TIME ORDER I ordered shoes & they sent wrong size. Ordered size 6 but received size 7 or 8. I tried on & walked out of them.
I liked the shoes.
Will not order again.
NORACORA somehow put 2 orders in for me, most of the same items, total duplicate order. I emailed them several times requesting a cancel but since I never received an email from them for the false second order, they said a second order didn't exist. Although the money was taken from my account and showing 2 charges from the same company on my PayPal account, they said they did not do that. NORACORA kept denying there was not a second order. PayPal would not help. I sent PayPal a copy of every email NORACORA sent me stating there we're not two orders…. PayPal "investigated"…. WHAT A JOKE! PayPal finally got an order number from NORACORA and NORACORA said they received notification that the order was delivered, so Paypal would do nothing to help me. Finally when I did receive all 7 packages, YUP 7,,,, both orders in multiple different packages on different days, weeks apart… I then finally received an email from NORACORA stating all had arrived and finally on that last email I received the second order # of which NORACORA said did not exist. I contacted NORACORA again and provided them with that 2nd order # that they said over and over again that it did not exist and they told me it was too late, it had been over 30 days. But keep in mind, I just received the actual 2nd order # by email saying the last package had arrived. They don't send the order information in the actual packaging with the shipment. So I have a bunch of crap clothing sitting in bags unsure of what to do with… NORACORA is a Chinese cheap, cheat, copycat crappy company that copies pictures from other sites to sell knock off crap, they need to be shutdown! I'm only one person cheated out of $250…. Imagine how many others there are… DO NOT BUY FROM NORACORA…
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.
After inspection, we did not detect the reason for the second order #HBPT00571441 you provided here for you in the email at that time, It is probably because the email address you filled in this order is different from that of the first order you filled. Once this kind of information is wrong, we will not be able to find the order correctly.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Ordered 3 tops for 1st time on Dec 3rd. Received 1 top on Dec 17th. 2nd Top on Dec 20th, 3rd top on Dec 23rd.
2 out of 3 tops did not fit as shown. The 3rd Top was ok. When I went to return the 2 tops it was very difficult to follow the instructions so I reached out to customer service. We started a chat. After I sent pictures the chat was closed by them so had to try again. When I took pictures of the tops I wanted to return, I noticed a small stain on the back top shoulder! It says they're to be returned in original packing, unworn, unstained. I only tried the 1 top on as 2 were different colors of same top. They FINALLY gave me a return auth # & then I had to ask for return address. Its in China. IT'LL COST me OVER $20. For a 2 lb pkg as they dont pay to return. THATS NO INSURANCE INCLUDED! I WILL NEVER ORDER FROM NORACORA AGAIN! They send orders SLOW...THE QUALITY IS CHEAP, ITEMS DO NOT FIT AS DISPLAYED, RETURN POLICY IS HORRIBLE. I spent most of my afternoon trying to get this return info & then cut off by the chat. I emailed & communication was a bit better. Its like pulling teeth! I spent almost $40. On the 3 tops. Itll cost over $20. To return. I will NEVER EVER ORDER FROM NORACORA AGAIN! BUYER BEWARE!
Tip for consumers:
Should of never ordered!
Products used:
1 black buttoned top
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
Can't say much yet. If the product is as good as the pictures make them look I will be happy.
This is my first. Have stayed away from doing this because I am usually not happy with what I get. I like to see the actual product before I buy.
Not as described or pictured
Items too small
Threw pkg away
Don't have order #
Look up my name if so concerned at company
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Took nearly a month to get here! Other orders from China are now getting to my home in a week.
I like the clothes very much.
The styles and prints and colors.
Local stores, of course, for more convenience.
Returned package September 11,2019 package was refused and returned
To me JANUARY 17,2020
DONT BUY FROM THESE CLOWNS. CHINA JUNK!
Just really wanted a red or hot pink dress for a wedding. You do have a lot of fun choices.
Very disappointed in the ordering process. I downloaded your app and it wouldn't take the 20 percent. It kept saying invalid code. Also your shipping costs are ridiculously. I understand you may need to charge more, but that was the price of three shirts. Also it said free shipping on orders over $99, but when I had that amount and more on my cart it wouldn't take it off. Please can you help me with this so others don't get as frustrated as I am.
Ok, but delivery was slow, and I didn't get my dress in time for the event I ordered it for!
They have beautiful dresses and a lot of choices to choose from!
Because I liked them!
Easy to navigate site, delivery is relatively quick. Packaging is good and no damages
Expected it to be delivered faster and quality of clothing was less than expected.
Easy to navigate website, delivery was timely, quality was excellent. I will order again.
Found everything i was looking for. It made or easy for me to decide
Quick & Easy, reasonable prices, and do not have to get out to shop.
Nice! First time user. Clothes were exactly as I thought and were delivered fast.
Good so far, it's my first order.
I will see after I receive it.
Nice things
Looked good on picture
I really like the offerings; the dress is too big, but I'll fix it
Size larger than I wear, boots are uncomfortable as no longer than first pair.
They finally located the 2nd order that was paid for. Returned shipping charge promised from 1st order.
I liked the green booties
* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback. Upon checking, the name and email address of your second order were different from your first one, so we can not locate the second order at first. Sorry for the inconvenience caused.
Glad to know that your problem was settled in the end. If you have questions about your order, please contact us by email at service@noracora.com or by chat online. Stay safe and have a good day!
Had to order another as sizing is off. Gifted other pair. Asked for free shipping. Haha.
I have had good luck ordering from this company. Keep up the good work.
Good quality clothes true to size however it take too long to receive order
My experience with NoraCora was that two of the things were the wrong size.
Stitching barely there, fabric like a kids kite. No shape just fabric hanging on.
Gain trust and grow your business with customer reviews.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the shipping discount.
You can enjoy free shipping when buying over 99 USD After discount. ( final sale & presale products are not eligible for coupon / shipping discount)
Since your items' total after discount is less than 99 USD, this order is not eligible for free shipping discount.
It seems that a 10% code was applied. Please note when a code was applied, the item's discounted total could be reduced to less than 99 USD, which made the order uneligible for free shipping. Please check carefully.
Regarding this issue, our representative have sent an email to you and discuss about a better solution, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.
If you need additional assistance, please feel free to contact us by chat or by email at service@noracora.com
We will reply to you as soon as possible.
Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
Best regard,
Louisa
NORACORA