• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

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Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user kimberlyb1238
1 review
1 helpful vote
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June 13th, 2021
Verified purchase
• Updated review

I will never again order from this company. Everything I ordered did not fit. Sizes are way off. The worst part of this experience was the wait. It took over a month for delivery to arrive. I don't even know how to begin a return process. Won't even bother. Just writing this all off to a bad decision.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We have refunded the partial money you accepted. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

Hard to navigate
May 13th, 2021
Verified site experience
• Previous review
Thumbnail of user adenau
1 review
0 helpful votes
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November 27th, 2020

These blouses are the perfect combination of comfort and elegance. They serve me for any occasion since they fit with a casual style. I recommend this website for all clothing needs for girls like me!

Thumbnail of user blakel53
1 review
0 helpful votes
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June 12th, 2020

The customer service I received was excellent! Quick responses and always offering ongoing support and assistance were greatly appreciated! I was stressed out about not getting my dress on time and a customer service agent lifted the weight off me and helped me easily! Such a lovely person is definitely a great company :) Thanks for all your help!

Thumbnail of user yashk10
1 review
0 helpful votes
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July 21st, 2020

I ordered items and it took over 6 weeks to get the partial order. Colors of blouses are so off from what is shown on the website. After 7 weeks I am still waiting for balance of my order. Looks like it is a company in China that takes order and then ships. Do not order from them.

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 28, did you receive it? We also sent you a message to confirm the status of your order. Please check.

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user begoniar
1 review
0 helpful votes
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July 24th, 2020

Without a doubt, the cheapest and best quality products you can get in the online fashion clothing market. Trustworthy. I always get some kind of discount or promotion plus some free gifts that I love!

Thumbnail of user laurai667
1 review
0 helpful votes
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August 9th, 2022
Verified purchase
• Updated review

It was fun, fast and accurate shopping for some new clothing and placing my order however I was charged over $65.00 for the ship cost which was ridiculous and it took a few weeks to get my items from somewhere in China a when I assumed they were made in the USA! In addition, I was very disappointed with the quality of the fabric. Everything looked so much nicer in your photos.

OK. I received my items about a week after I reached

out. The cost of shipping was a game changer. I won't buy from you again.

Reason I chose this business:

The marketing. I get pop-ups often and I liked the style based on those pictures.

Service
Quality
Fun, fast and accurate!
June 9th, 2022
Verified site experience
• Previous review
Thumbnail of user madisonj32
1 review
0 helpful votes
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October 21st, 2020

I needed a blouse and skirt set for a post-quarantine event so I expected my order in a few days, it arrived earlier than calculated, the order arrived perfect. I got a lot of compliments that night. I will definitely recommend this online boutique to my friends, especially if they need a nice dress at a good price. They are a much cheaper and easier option than buying in a physical store.

Thumbnail of user belkist3
1 review
0 helpful votes
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October 23rd, 2021

I received 13 items of which only 2 are NoraCora, the rest of clothes are from "Mistook" which says everything. Mistook's material and end product are not good fabric. I tried to return certain items that did not fit because it was cheaply made. The reply from NoraCora is that they do not refund or accept items returned because the postage would be very expensive because return center is in China. I am not able to chippy my email to send go

Tip for consumers:
That this company merchandise iscoming from China. Iwould not have bought.

Hi Belkis Torres, HBPT008838105. Blue Casual Denim Pants6. Blue Casual Denim PantsPlease know the final sale items can't return or refund. So they cannot return.========================Sorry that you are not satisfied with the item(s).Please note that customers must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline. Our return center is located in Guangzhou, China.

Products used:
I'm keeping them and giving the stuff that doesn't fit to someone much smaller.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

You may have a misunderstanding about us. We accept the return of ordinary products that you have requested. After receiving your return package, we will refund your returned products. Please reply to our email as soon as possible to obtain the return label and return address so that you can send the return package.

But the rest of the final sale products, these products are clearance low-price promotion products, the page of this type of product at the time of sale has clearly marked that final sale products cannot be returned. We have already reminded this matter at the beginning, hope you can understand.

Our mailbox can receive emails. Please reply to the email we sent you as soon as possible:

From: service@noracora.com Sent: 2021-09-23 13:13:33 (duration: 1.02 days)
To: belk***3@aim.com sent successfully

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user maiac16
1 review
0 helpful votes
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August 28th, 2021

So happy. I love this online clothing store, it is my place for every birthday, engagement, formal and wedding, I just bought a birthday dress in rose gold and I am very excited to see how it looks on me because I have always felt nothing but beautiful in it. Articles on the website! I always receive my orders the day they promise!

Thumbnail of user graced130
1 review
0 helpful votes
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July 17th, 2020

I bought 2 pairs of shoes here online. It was surprisingly easy since it was my second purchase, all it took was a single tap on my phone screen! I was notified a few times about the status of the order, so everything went well with the delivery. Quality is what I appreciate the most. Both couples fit together perfectly and are beautiful.

Thumbnail of user chrisr1988
2 reviews
0 helpful votes
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February 28th, 2023
Verified purchase
• Updated review

It takes a while to receive your order. The clothes look very nice in the book; however, the quality is cheap and the fit is never right. The items I ordered did not all come in. Out of six to eight items, only two came in today, February 28,2023. I'm hoping the white cotton skirt I ordered will prove to be an exception.

Reason I chose this business:

The constant advertising that comes up every time I’m searching the web. The clothes look really nice on the models and in the book. The advertisement lured me in.

Reason I chose this product:

For the same reason as I stated above. The items looked great on the web.

Quality
Very easy
January 29th, 2023
Verified site experience
• Previous review
Thumbnail of user christinec2414
1 review
0 helpful votes
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January 15th, 2023

I placed an order with Noracora for some lovely items. However, I never received the items and they cannot tell me where they are! Trying to get a refund is like pulling teeth. The only positive thing I can say about this company is that their Live Chat is helpful but still I have not received my full refund. I would love to attach a photo but I have nothing to show!

Tip for consumers:
Don't plan on receiving your items in the promised time, if you receive them at all!! They will not get back to you with any updates, even though they promise they will. While I loved the items I purchased, I never received them and it's taking over two months to get a refund!

Products used:
I never received any of the items I ordered.

Service
Value
Shipping
Thumbnail of user patriciai235
1 review
0 helpful votes
  • Send Message
November 18th, 2020

I have found that the variety of clothes on offer there is something for everyone. I have bought several pairs of shoes and boots, clothing, accessories, various types of jewelry (just be sure to check the size). Christmas this year was great, I found something for everyone. I found that after ordering and purchasing the items, most are packed and shipped shortly thereafter. Contacting me by email is not a problem, excellent.

Thumbnail of user donnak973
1 review
0 helpful votes
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August 30th, 2021
Verified purchase
• Updated review

The dresses i bought from noracora were awful! Poorly made, they smelled funny, fabric was horrible to touch. Noracora did give me a 15% discount instead of sending them back, but i still do not feel that was worth it. The dresses looked beautiful in the pictures (i ordered 4 or 5), but they were deceiving. I would never purchase from them again

they offered a 15% discount to rectify the problem which i took, but that was not enough. i wasted money buying from this company.

Reason I chose this business:

Dresses looked nice

Reason I chose this product:

The dresses looked nice

Service
Quality
Web is very easy to navigate
July 31st, 2021
Verified site experience
• Previous review
Thumbnail of user graceh172
1 review
0 helpful votes
  • Send Message
August 24th, 2020

I had a problem and they responded to my concerns immediately. It is difficult to find people who strongly support the products when they are online, this is not the case here. If you haven't already, check it out.

Thumbnail of user kathleenl846
2 reviews
0 helpful votes
  • Send Message
September 26th, 2021
Verified purchase

Order took a long time to receive. Not good quality clothing. Return process is/would be good if you're willing to shell out the $$ to have the merchandise sent back to China. I took what they offered, instead, which was/is supposed to be 15% of my total purchase price. I will donate the clothing, locally, & hope that they will find a good home. Will not be making any more purchases from these folks.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback and sorry for any inconvenience caused. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

Sometimes payment failure may be caused by network problems, incorrect address, refused transaction, declined by bank or the risk prevention mechanism of your card issuer. We recommend you to try multiple times, try to change to another card, or pay with the PayPal balance.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user kristinv414
1 review
0 helpful votes
  • Send Message
August 20th, 2022

I received wrong sizes of everything I ordered.
They do not look like the models in the pictures.
Costs over 100.00 or more to return. So you're stuck with ugly clothing and a trip to goodwill.
DO NOT BUY!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback. Could you tell us your order number so that we can help you solve the problem.

Sorry to hear that the product does not meet your expectations.We will forward your feedback and keep improving our products and services.

We have been paying attention to quality and sizing issue and we will make a big change soon. As our return policy mentioned, the Buyer is responsible for the return shipping fee. And we will improve our return issue to reduce return shipping costs for customers. Hope to see you again!

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user annk158
1 review
6 helpful votes
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October 15th, 2019

I wish I read these reviews before I wasted my money...

Ordered 4 items; 1 has arrived and looks nothing like the image used for the sale. What arrived is a cheaper, low quality version - a bad copy attempt

Thumbnail of user brokeb
1 review
0 helpful votes
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June 12th, 2020

I have been ordering from them for the past few years and love this store! I have probably over 20 items and everything I've ordered always looks better than I expected! I definitely recommend it! Delivery is also fast!

Thumbnail of user dorothyl590
2 reviews
0 helpful votes
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November 6th, 2021
Verified purchase

I was pleasantly surprised with my first experience with Noracora. The items were delivered quickly & are of good quality. The site offers lots of choices in my bigger size. I've found a new site to shop! Thank you!

Quality
Thumbnail of user teresam300
1 review
8 helpful votes
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May 20th, 2019

These clothes are terrible and in no way match the look in the photos. Plus the fit is very odd. I'm a very standard sized person and the shoes, for instance, were much too narrow and a little too short. The Plus Size was labeled a "small" rather than given a size so I didn't realize it would be huge. The materials are of poor quality. It took a long time to get here.

Thumbnail of user zolaa2
1 review
0 helpful votes
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February 9th, 2020

It is easy to browse this online store, so you can see the dresses and know everything about them before buying them. My clothes are fantastic to work, go out and show it around the city! I feel beautiful

Thumbnail of user jackr745
1 review
0 helpful votes
  • Send Message
August 31st, 2021
Verified purchase

The products have a nice design. Read the descriptions, size charts, and return policies carefully. Their timing for shipping packages and response to complaints is a little slow; but when reached; they are willing to work with their customers.

Service
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.

After checking, the order number you mentioned here is not the order in your content that need to return.

Are you talking about another order?
After inspection, we have responded to your return request in another order one by one 9 days ago. Have you not received our email reply?


From: service@noracora.com Sent: 2021-07-26 15:39:03 (Duration: 9.13 days)
To: emiller186@gmail.com sent successfully

Hi **,

HBPT00*****1

……

-----------------

We have responded to your return request. Have you not received our email? It is recommended that you check the spam mailbox.

We`ll keep improving our service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user dianen750
1 review
0 helpful votes
  • Send Message
August 23rd, 2021

Products don't fit right, not stretch fabric. Store wants me to mail back to CHINA! For full return. Not good. I was offered partial refund to not send products bank- at least I get something - but they should pay for shipping

Products used:
None

They did not fit!!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry for any inconvenience caused.

Return Policy
-All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 30 days from the delivered date.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user samantaa3
1 review
0 helpful votes
  • Send Message
January 20th, 2020

I bought a long set, unfortunately it was not suitable for me, however, the customer service was excellent and they were very friendly when returning the set. That's why I decided to buy another dress with the right size.

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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