• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user dianen750
1 review
0 helpful votes
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August 23rd, 2021

Products don't fit right, not stretch fabric. Store wants me to mail back to CHINA! For full return. Not good. I was offered partial refund to not send products bank- at least I get something - but they should pay for shipping

Products used:
None

They did not fit!!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry for any inconvenience caused.

Return Policy
-All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 30 days from the delivered date.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user zolaa2
1 review
0 helpful votes
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February 9th, 2020

It is easy to browse this online store, so you can see the dresses and know everything about them before buying them. My clothes are fantastic to work, go out and show it around the city! I feel beautiful

Thumbnail of user kristinv414
1 review
0 helpful votes
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August 20th, 2022

I received wrong sizes of everything I ordered.
They do not look like the models in the pictures.
Costs over 100.00 or more to return. So you're stuck with ugly clothing and a trip to goodwill.
DO NOT BUY!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback. Could you tell us your order number so that we can help you solve the problem.

Sorry to hear that the product does not meet your expectations.We will forward your feedback and keep improving our products and services.

We have been paying attention to quality and sizing issue and we will make a big change soon. As our return policy mentioned, the Buyer is responsible for the return shipping fee. And we will improve our return issue to reduce return shipping costs for customers. Hope to see you again!

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user maidah1
1 review
0 helpful votes
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June 10th, 2020

I usually buy clothes and accessories here. Really competitive price and it would be even cheaper the greater the quantity of garments you order. I definitely recommend it to any girl who is interested in current style and fashion.

Thumbnail of user samantaa3
1 review
0 helpful votes
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January 20th, 2020

I bought a long set, unfortunately it was not suitable for me, however, the customer service was excellent and they were very friendly when returning the set. That's why I decided to buy another dress with the right size.

Thumbnail of user manuellac
1 review
0 helpful votes
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June 26th, 2021

This online clothing store made my shopping experience easy, I found the dress design I wanted easily and the ordering process was quick, my delivery too. I received exactly what I ordered, it is definitely great value for money.

Thumbnail of user carmens245
1 review
0 helpful votes
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January 24th, 2021

The fastest and most professional online service ever, the customer service people at this online boutique should be promoted to Employees of the Year! Finally arrived, the dress is how I dreamed it. Thank you so much for everything.

Thumbnail of user emilyc529
1 review
0 helpful votes
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January 10th, 2021

I can't think of a more stylish and addictive way to dress for events. Also, their customer service is really friendly. Now I have bought it only 3 times and I can say that it has been really satisfactory.

Thumbnail of user jackq196
1 review
0 helpful votes
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July 10th, 2021
Verified purchase
• Updated review

Awesome! And great style of clothes, shoes and jewelry. Thank you. I can't wait to wear all of it on my vacation in July!

Some items didn't fit. I contacted customer service and didn't receive a response for refund.

I have not received a response for a refund on some items.

Reason I chose this business:

I like your style of clothing, shoes & jewelry.

Reason I chose this product:

I like your style of clothing, shoes & jewelry.

Service
Quality
Awesome!
June 1st, 2021
Verified site experience
• Previous review

Awesome! And great style of clothes, shoes and jewelry. Thank you. I can't wait to wear all of it on my vacation in July!

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Noracora, Rotita, Modlily

Thumbnail of user pichis3
1 review
0 helpful votes
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October 9th, 2020

The best thing about online shopping here is the variety and quality of clothing that is not available in my local stores. Yes, style is no exception. Regular product discounts, member discounts, and free shipping are a huge bonus.

Thumbnail of user lindad1069
1 review
0 helpful votes
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August 9th, 2020

This website has a great selection of very well designed clothing! They offer great discounts, The delivery of my coat was on time, it is and it fits me as I imagined it. They also have excellent customer service.

Thumbnail of user karenl3778
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

Clothes are very cute, quality is good for most items I've purchased, but the shipping cost is expensive. You charge 1/2 of the total purchase price (order total 100$ = 50$ shipping) you have to do better than that!

Quality
Thumbnail of user michelek175
1 review
7 helpful votes
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August 11th, 2019

I ordered linen clothes and received cotton/polyester... I will never order from them again. Then if you want to send them back (not recommended by NoraCora because of shipping costs to China), you incur costs. Their recommendation was to send a 15% refund... to pay for alterations. How do you later from cotton/polyester to linen? Not only did the clothes come in the wrong material, they didn't even look like what I ordered... pathetic.

Thumbnail of user dorothyl590
2 reviews
0 helpful votes
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November 6th, 2021
Verified purchase

I was pleasantly surprised with my first experience with Noracora. The items were delivered quickly & are of good quality. The site offers lots of choices in my bigger size. I've found a new site to shop! Thank you!

Quality
Thumbnail of user cindyc1196
1 review
0 helpful votes
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November 3rd, 2021
Verified purchase

Do not buy from this company! The clothing is sub par and 2 sizes smaller than they say it is. They say they ship from Illinois but you have to return items to China for a refund. Shipping is almost as much as the refund would be. Buyer beware!

Tip for consumers:
They offer a 15% refund to try to scam 85% of your money because shipping to China is outrageous!

Products used:
Nothing was wearable.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user leyaw
1 review
0 helpful votes
  • Send Message
April 25th, 2020

Well done, with good price and many different brands to choose from, Clothes for all shapes and sizes that always looks great. Service and delivery are second to none, shopping online is easy and convenient the way you choose.

Thumbnail of user graceh172
1 review
0 helpful votes
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August 24th, 2020

I had a problem and they responded to my concerns immediately. It is difficult to find people who strongly support the products when they are online, this is not the case here. If you haven't already, check it out.

Thumbnail of user hadassam
1 review
0 helpful votes
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June 3rd, 2020

I bought very nice clothes and accessories in this boutique, I would recommend buying items when they are on sale because everything you get is worth every dollar you spend. All the clothes here are of very high quality.

Thumbnail of user wayneb723
1 review
0 helpful votes
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March 20th, 2022
Verified purchase
• Updated review

The dress I ordered has a beautiful butterfly print that attracted my attention right away. Unfortunately, the back of the dress has no print at all - it's just plain white. The fit runs a little small, and very long. I'm 5'5" and it was too long for me, even in 2" heels. I have no idea if the entire stock of these dresses come with a plain white back, or if I just received a mistake. I am sorry that I have to return it.

Return information was included with the dress. They said I had to request a return address before I could return the dress. I had to submit my request 3 times, and then use a customer service chat feature to get through this process.

Reason I chose this business:

Their ads show a huge selection of beautiful clothes.

Reason I chose this product:

I love butterflies and this dress featured them in beautiful colors.

Service
So much to choose from!
February 17th, 2022
Verified site experience
• Previous review
Thumbnail of user lucretiah14
1 review
0 helpful votes
  • Send Message
June 21st, 2022
Verified purchase

After waiting 10 days to check on my order I checked the status today. Two or 3 items out of 6 weren't shipped. The rest were out of stock at the time I ordered them with no ETA of when they would receive the items to ship. They didn't have an answer as to why they were even on the site if they weren't in stock or why they took the money from my account on items not in stock. Will absolutely not be buying from any company out of China again. This is basically the same site as Rosegal and New Chic.

Tip for consumers:
Don't do it unless you are ordering in the summer for fall or winter clothes and even then you might not get it

Products used:
Haven't received anything yet

Thumbnail of user normas139
1 review
2 helpful votes
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July 26th, 2020

I have bought some items here now and my experience is excellent so far. You get great bargains as long as you don't mind waiting a bit. You can check your order so you always know it is progressing. You can even, as I have, contact customer service to cancel an order if necessary and they will get back to you very quickly and arrange for a refund without hesitation. The dresses so far have been exactly as described and the quality has not disappointed.

Thumbnail of user catherinek416
1 review
7 helpful votes
  • Send Message
May 12th, 2022
Verified purchase
• Updated review

1st time shopping this company and will not shop again. Return policy and communication with a representative is poor. Didn't like the idea I had to wait to get an authorization for a return item and returned items had to be shipped directly to CHINA at my expense within 15 days. Also did not like the idea if I didn't want to ship the items back, the company would only refund me 15% of my $135.00 purchase. Expensive price to pay to try something on.

Poor see above.

Reason I chose this business:

Saw advertisement on line and liked the style of your clothes.

Reason I chose this product:

Liked the styles and selection of clothes.

Service
Quality
Love your selection of clothes
March 12th, 2022
Verified site experience
• Previous review

Love your selection of clothes. 1st time shopping this company will have more to say when I get my purchase.

Thumbnail of user janel208
1 review
20 helpful votes
  • Send Message
April 24th, 2019

If something looks too good to be true, it is.

I ordered a shirt I saw in a newspaper ad; it looked so cute and fresh. This shirt was sent from China. Had I known that I would never have ordered it, given my concern about carbon emissions and the waste of all this shipping. I ordered an XL. A size Small shirt arrived, terrible quality, with a scissor cut over the right breast. Even if it wasn't cut, I would not have donated this to my local charity. It stinks, the fabric is terrible, and seams on the front look worse than the first shirt I sewed in middle school. The company is not responding to my request to return this unacceptable item. TERRIBLE quality. The photo shows my finger sticking through the cut. See size small, too. Save your money.

Thumbnail of user adrianat34
2 reviews
0 helpful votes
  • Send Message
September 30th, 2020

Don't waste your time! The items are in Asian sizes. Even if you size up they will never fit you. I bought three pairs of shoes all in the same size. Each one was drastically different from the next iN length and width. All of the clothes are cheaply made from cheap material. When I asked for a return I was told that I have to ship the items back to China. The shipping to China would be more than the original order. I was offered 15% as a refund for my trouble. I would rather give the clothes to homeless people and feel good about.

The return policy says nothing about returning items to China, despite having a domestic address on the packaging.

Do not waste your time or money on this company!

Thumbnail of user rebeccap853
1 review
0 helpful votes
  • Send Message
June 22nd, 2021
Verified purchase
• Updated review

The products I received were at all what I expected. The blue dress had white trim in the picture, the T-shirt is polyester and I thought it would be cotton. The dresses also said they were cotton, but may be cotton jersey. Not sure. Sizing is really off. The Mediums are huge!
Plus, it's essentially a scam. You have to pay for the return shipping and any customs fees--and the company is in CHINA! BUYER BEWARE!

I was informed that I could return my items, but would have to pay for shipping and customs fees (if any) and the company is in CHINA!!!
Don't fall for this!!

Reason I chose this business:

I saw pictures on the right had of my screen and the dresses looked cute.

Reason I chose this product:

They looked cute.

Service
Quality
Not what I expected
June 21st, 2021
Verified purchase
• Previous review

The products I received were at all what I expected. The blue dress had white trim in the picture, the T-shirt is polyester and I thought it would be cotton. The dresses also said they were cotton, but may be cotton jersey. Not sure. Sizing is really off. The Mediums are huge!

Reason I chose this business:

I saw pictures on the right had of my screen and the dresses looked cute.

Reason I chose this product:

They looked cute.

Quality
Fast and easy
May 19th, 2021
Verified site experience
• Previous review

Fast and easy. Now let's see what the actual product is like!

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Company Representative

Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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