• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

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Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user marthac1023
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Nice pictures just hope they look as good in real life Would be nice to specify sleeve type in filters when shopping…there are no tags stating what the fabric Is made of…I seriously doubt there is any cotton even though the description stated cotton blend. The shirts do look nice.

Quality
Thumbnail of user lenab65
1 review
0 helpful votes
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September 27th, 2020

I bought here a very good blouse, of good quality, cotton, very clean and precise colors, what happens that after a while of using them the fabric gives a little, besides that because I had left over I took one size more, but they fit me perfectly. I have loved this website.

Thumbnail of user denisep236
1 review
4 helpful votes
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June 5th, 2019

I am 3 weeks in and I still don't have my clothes. Reading reviews I realize I may NEVER get them. Don't bother with the tracking numbers, they don't work. Also your order number on the site doesn't work either. Your $$$$$ just go into an empty black pit.

Thumbnail of user charlenez4
1 review
4 helpful votes
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July 18th, 2019

Dress advertised as linen and it's cheap polyester. Read reviews immediately after ordering and cancelled order within 5 minutes. Policy says if cancelled within 24 hours full refund. They sent the item anyway and will charge 15 percent "restocking" even though item is not as advertised. DO NOT OR

Thumbnail of user sarir3
1 review
0 helpful votes
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November 10th, 2020

The best online shopping website loves to shop here, because it offers everything from clothes to cute accessories. Then I can buy my beauty products and clothes at once. They provide a discount almost always. It is such an affordable price, I will always recommend it to my friends.

Thumbnail of user allisoonk
1 review
0 helpful votes
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May 13th, 2020

Both times my sister and I have ordered dresses here and they have been delivered on time, the material has been as described and of good quality, mine fits perfectly to my body, with just a small hem. I would use this company over and over again. Very reliable.

Thumbnail of user aranzazum1
1 review
0 helpful votes
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August 18th, 2020

I entered this website on the recommendation of a co-worker, I was surprised when I found other pieces of clothing that I had been looking for for a while. The whole process made purchasing really quick and easy. Great online store, I would definitely recommend to my friends :)

Thumbnail of user lauraq268
4 reviews
0 helpful votes
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June 24th, 2022
Verified purchase
• Updated review

Clothing can be hard to find right size, many times things that are made in China are sized incorrectly. Material can be quite cheap, and things are not always well made. I have gotten clothing that was a adequate quality for the money, but it is hit or miss.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Lighten In the Box Shein, SooLinen

Quality
Easy to use the site and the clothes are of good quality
March 23rd, 2021
Verified site experience
• Previous review
Thumbnail of user maryy505
1 review
0 helpful votes
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September 6th, 2021
Verified purchase
• Updated review

So far so good. Lots of nice looking choices. I'm anxious to see what the garments look like when they arrive. I wish there was a faster shipping option.
I was very disappointed with the clothes I received. I doubt that I will ever actually wear anything I purchased.

Reason I chose this business:

I liked the appearance of the clothing in the photos.

Reason I chose this product:

They looked to be acceptable quality and nicely designed

Quality
So far so good
August 7th, 2021
Verified site experience
• Previous review

So far so good. Lots of nice looking choices. I'm anxious to see what the garments look like when they arrive. I wish there was a faster shipping option.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Haven’t really shopped for clothes online before.

Thumbnail of user barbaraw1362
1 review
0 helpful votes
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July 5th, 2021

After $26 shipping, the clothes arrived 5-weeks later. The quality of the material was poor, see through dress, sizing problems. In order to return, you have to send pictures, showing the problems. Then they email and tell you that you have to pay the return shipping to China, that it will take a long time, etc. Then they offer you a 15% cash refund. Do not waste your money.

Tip for consumers:
Just don't do it.

Products used:
None

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We have refunded the partial money you accepted. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user donnaw569
2 reviews
0 helpful votes
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February 7th, 2023
Verified purchase
• Updated review

The two tops that I ordered arrived on the day before Christmas. I had ordered small, both were huge. Fabric was sleazy. Pictures of the garments need to be shown more clearly and in true shape of what they are. When I considered returning them, I was told that it probably would be a bad idea, because they would have to be sent to an address in China and shipping and customs fees would be my responsibility. Just on the edge of a scam.

I already have described the customer service, which incidentally wasn't easily gotten to.

Reason I chose this business:

The pictures are deceiving. I see now that there is a page where they suggest you may want a publication that has the models pictured - obviously the photos and modeling of garments is what sells them.

Reason I chose this product:

Same idea as above

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback. I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
The detailed measurements of different products on our website differ even in the same size. Please check the measurements with the size chart on each item.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.

Pictures of the garments need to be shown more clearly...
January 8th, 2023
Verified site experience
• Previous review

Pictures of the garments need to be shown more clearly and in true shape of what they are.

Thumbnail of user peterv599
1 review
0 helpful votes
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June 11th, 2021
Verified purchase
• Updated review

The pictures on the site do not correctly relate to what you receive I. E., colors in a dress advertised as white with red dot we're gray color background with oversized red dot. I have been very disappointed with these orders majority I will never wear and will donate.

Reason I chose this business:

I was impressed with pictures but I have found the pictures don’t represent what my expectations were after reading the fabric defined for the item.

Reason I chose this product:

Mostly fabrics were polyester which I look for but polyester and cotton are mostly cotton.

Quality
Most everything has been satisfactory
May 12th, 2021
Verified site experience
• Previous review

Most everything has been satisfactory. At times I find the size of some items mot true.

Thumbnail of user jodib233
6 reviews
10 helpful votes
  • Send Message
August 25th, 2022

I made a purchase from Noracora, based on these reviews. Unfortunately, I found that the items did not match the colors or designs pictured or their website description. Now I face an extraordinary return cost or lost of the overall purchase. Very disappointed. I will not be buying from Noracora again.

Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service.
Could you please provide your order number so that we can help?

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!

Thumbnail of user ericar325
1 review
0 helpful votes
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July 16th, 2022

I was so excited for my items to come in. I finally received them today and I'm so disappointed. The quality is not at all what it is online. A few of the tops don't even look like what I ordered! Definitely will not be buying from them again.

Service
Value
Shipping
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user janetw467
1 review
0 helpful votes
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July 30th, 2020

I placed an order with this company on May 7, it is now June 30 and I have only received one item. When I tracked the package it says it has been delivered, I assume that delivery notice is for the one top I received. There were approximately 13 items in my order. Still trying to get the rest refunded.

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user lisas2891
1 review
0 helpful votes
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July 12th, 2021

Not a good idea to order from a company based in China! First of all the clothing sizes don't equate to US sizes so they probably won't fit. Second of all, the shipping time is so long that the clothing won't arrive until the next season. Third, when you get it, there will be no return address or phone #, so you won't be able to return it. Fourth, the quality and workmanship are really POOR! Things look good in the pictures but the fabrics used are really cheap and sewing is poor!

Tip for consumers:
Don’t order!

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

There is no reference number.
Could you please tell us your order number and more information regarding your request so that we can check and handle the issue for you?

We need complete information to help you address the problem.
We promise you that we will settle this matter at the best way we can.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help. You can also chat with us online.

Have a good day!

Thumbnail of user ro150
1 review
20 helpful votes
  • Send Message
April 7th, 2020

The site would not let me leave one star and kept changing it to two. If I could leave no stars and still write a review I would. This is a terrible company and I am sorry I did not check the reviews before I ordered. This stuff is just crap and I still have one thing I have not received although I ordered in November. One item finally came today, April 7 but it's not what I ordered. It's going to charity although I'm pretty sure someone would have to be desperate to want it. Returning can end up costing more than the items. I repeat this is a terrible company and their stuff is crap.

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We need complete information to help you address the problem.
You can submit your return request in this page: https://noracora.com/order-query. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user delilap3
1 review
0 helpful votes
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February 8th, 2021

I was so impressed by the dresses from my first order at this online boutique and the on-time delivery that I ordered 7 blouses from them. It is OBVIOUS when you look at the images on the website that the models are not actually wearing the clothes. Dresses or blouses are stripped on random models that only use 1 or 2 poses: D (look at her hands and feet). About the quality, they have been worn and washed, they feel beautiful and get a lot of compliments. I will definitely buy more

Thumbnail of user laurindab2
1 review
0 helpful votes
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May 18th, 2020

It is difficult to find a good quality dress at a reasonable price. Having this boutique on the internet assures me that I can shop anytime, anywhere and I no longer have to depend on friends who travel to receive the latest fashion products at my doorstep, I have sometimes bought them without problems. I hope you continue to do well so that you can continue shopping:-)

Thumbnail of user gretchenk16
2 reviews
14 helpful votes
  • Send Message
September 17th, 2019

This is a Scam company. They sell inferior merchandise that looks and fits nothing like the ad says; they fail to tell customers that this order is coming from China because they know customers might think twice about ordering from them; and on top of that it takes 10-20 business days to get the item. They make it more expensive to return the item because you'll have to pay for return shipping as they don't provide a return label and any custom fees assessed; they offer a pitiful 15% refund to go away. I am surprised Paypal still allows them to do business. Perhaps if enough people complain, Paypal will sever all ties with them. I am glad I paid with Paypal thought because I would never want them to have my credit card number on file.

Thumbnail of user davidaa
1 review
0 helpful votes
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September 1st, 2020

This Company is a Scam! Its from China, Takes way too long to receive. Then when I finally get it 2 separate orders(I place the order together) 1 month later the other arrived from another location. Turns out try to return these they tell you how much it cost to return to China so best to keep it and they will refund me 15%. No way I want all my money and return this or throw this in the trash. Yes, Trash I would not even donate these that is how nasty this fabric feels. Not safe to put on the body or the smell of the fabric. So bad! I feel ripped off from China! I did not know it was China when I ordered this or I would not of placed the order. Super cute clothes on the models but do not believe the photos they are not what you get. You get JUNK!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user joano240
1 review
0 helpful votes
  • Send Message
August 20th, 2022
• Updated review

I previously wrote that I received inferior items made of cheap polyester when I was expecting cotton/linen as described on the site. Since my first review, I have received emails from Noracora offering a 15% refund, keep the clothes and delete my review. Then I received an email offering a 50% refund and a coupon for 40% off my next purchase (are they kidding?). I then received a third email offering a 60% cash refund, which I highly doubt I would EVER see. I think reporting them to US consumer agencies is my best course of action as maybe the site will be shut down!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback. Sorry for any inconvenience caused.

We understand your thoughts. Our products are shipped from our fulfillment center in China so the address for returning products is also the return warehouse in China. As the international shipping maybe cause high, we`ll compensate buyer with partial refund to reduce buyer's return cost. Hope for your understanding.

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

BEWARE OF THIS SITE!
July 21st, 2022
• Previous review

I did not want to give this site any stars but it was a requirement in order to give review. I don't know how this site gets such a high rating. I am an ACTUAL one-time customer. I purchased a number of items based on the information and images on the site. I waited 2 weeks for delivery from China. I was very disappointed when my purchases arrived. The site indicated that the items were made of cotton/linen. They were actually cheap polyester and extremely poor quality overall. The US requires that garments have proper fabric labeling. The label said cotton/linen but it was obvious that the fabric is cheap polyester. I want to return but the response I got from the company was that I would have to pay return costs to CHINA which may include custom charges. Essentially, returning the items might not be worth it but they will refund me 15% of the cost in cash, and I can keep the items (which I do not want!) Basically, I am stuck. I WOULD STAY AWAY FROM ALL OF THESE CHINA-BASED FASHION SITES THAT SELL CHEAP MERCHANDISE. I am in the process of reporting them to multiple US consumer agencies for investigation.

Thumbnail of user nicks1045
1 review
0 helpful votes
  • Send Message
July 2nd, 2021
Verified purchase
• Updated review

I was disappointed that all of the items I ordered were too small, especially the dress, notwithstanding the size charts The far greater disappointment and annoyance is that the return process: return to CHINA? Alternatively, don't return anything but receive a refund of 15% of the cost (presumably not including tax and shipping). Sounds like a scam to me. I will never do business with Noracora again.

Although the website claims that a return authorization request would be answered within 48 hrs, it took numerous requests for chats and reminders I was awaiting authorization - from 24 May until 2 June to receive authorization, together with the information that returns had to go to China, which would be difficult, and therefore the alternative was to accept a 15% refund. REALLY?????

Service
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

You can email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

The variety is very nice, and overall the website fairly...
May 3rd, 2021
Verified site experience
• Previous review

The variety is very nice, and overall the website fairly easy to use, although I did have a bit of trouble returning to an item to order. Otherwise, ordering was fast and easy.

Thumbnail of user karenb1126
1 review
5 helpful votes
  • Send Message
October 28th, 2019

I am an experienced seamstress so I know quality when I see it. There is NONE with NoraCora. Thin, cheap materials, and horrible workmanship. Then if you want to return the items you have to pay for shipment to China, which is more expensive then the actual items! So they offer a 15% discount to keep the junk that you will end up donating to good will.

Thumbnail of user madisonl207
1 review
0 helpful votes
  • Send Message
August 31st, 2022

The sizes are not accurate on the cloths and the material used is of poor quality. Their return policy is an absolute joke. They want you to pay to ship the items back... to China... and offer you 15% of your purchase back in cash for you just to keep it. This site is a big ole scam. Save your money and shop at well know outlets.

Tip for consumers:
Don't ... shop elsewhere

Products used:
I order 5 shirts. The size measurements are not accurate. Even if you ordered 3 sizes larger than what you normally wear, the cloths will still not fit correctly. The material used is of poor quality. Their return policy, which you don't learn about until you want to return your items is, you pay to ship back .... to China! They have the nerve to offer you 15% in cash to not send your item back, making this a huge scam. Do not waste your money here. Shop a reputable well known merchants and pass this farce of a merchant up.

Fyi you get a Full refund only if your return passes their intake teams inspection. Still waiting to see if they try to pull some crap with me when that happens.

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Thank you for your feedback and sorry to hear that you are not satisfied with our products.
There is a size chart under the product details of each item. We recommend you use the size chart to better determine your ideal size because sizing measurements vary between our items.

Items need to be returned to our fulfillment center and the buyer is responsible for return shipping, so we`ll compensate the buyer with a partial refund to reduce the buyer`s return cost. Sorry that you`re not satisfied with the solution. But you will get a full refund as long as the items are being sent back to us.

We have been paying attention to the quality issue and we will make a big change soon. If you have questions about your order, please contact us by email at service@noracora.com or by chat online. Stay safe and have a good day!

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