• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

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Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user davidaa
1 review
0 helpful votes
  • Send Message
September 1st, 2020

This Company is a Scam! Its from China, Takes way too long to receive. Then when I finally get it 2 separate orders(I place the order together) 1 month later the other arrived from another location. Turns out try to return these they tell you how much it cost to return to China so best to keep it and they will refund me 15%. No way I want all my money and return this or throw this in the trash. Yes, Trash I would not even donate these that is how nasty this fabric feels. Not safe to put on the body or the smell of the fabric. So bad! I feel ripped off from China! I did not know it was China when I ordered this or I would not of placed the order. Super cute clothes on the models but do not believe the photos they are not what you get. You get JUNK!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

Items need to be returned to our fulfillment center and buyer is responsible for return shipping, so we`ll compensate buyer with partial refund to reduce buyer`s return cost. Sorry you`re not satisfied with the solution.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user ernestineh11
3 reviews
0 helpful votes
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July 2nd, 2021
Verified purchase

I ordered a top/tunic dress in March at a good price. It arrived in June. The quality of the fabric was slimy; the sizing was wrong; and the workmanship was shoddy at best. It came from China... to return it would cost shipping BACK to China, which was almost what I paid for the item. Online, the items are very enticing in looks and price, but sizing is off and unless you are sure of your size and are willing to take what you get, are willing to eat the cost of the item if it doesn't work for you, don't order. One note to consider: there are no photos on the site of the back of the garments. Mine had a pattern on the front, but the back was one solid color. I have already spent too much time waiting for the garment's arrival and pursuing a return, which is too costly. I am not providing photos of my garment or proof of purchase.

Tip for consumers:
sizing not accurate. note there are no photos of the back of garments. location and estimate of cost of return prior to order not provided.

Products used:
None, but return (to China) was too costly.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We have refunded the partial money you accepted. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user micheles258
1 review
14 helpful votes
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May 26th, 2019

I ordered a dress on May 2 at which time my credit card was charged, The order was shipped May 16 (a full 2 weeks later) on a slow boat from China, No idea when I will get my item. Please note that the tracking number is partly in Chinese so this is a Chinese site that apparently does not need to follow U.S. retail laws. There is no customer support. Absolutely do not buy from this company. This is a typical pattern for Chinese companies on the internet. I bought a pair of shoes from another site and when they came six weeks later, they were not the flats I ordered but a pair of running shoes and no customer support phone number. Emails to their emails account went unanswered. I have now learned my lesson and will not buy from a website with no phone number or address listed. And I will be calling that phone number before I order to ensure they are legit.

Thumbnail of user glorian371
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

I live in powell ohio. Not delaware ohio
There was no opportunity to apply discount code NCB10!

Service
Thumbnail of user missw50
Miss W. – Noracora Rep

Dear Customer,

Thank you for your feedback!

Please note that a single order can only enjoy one promotion code. Since this order has applied coupon SPRING, the other code is no longer valid.
The code SPRING and NCB10 gives the same percentage of discount. It will not make any difference if you change to code NCB10. We suggest you save this code for next purchase. Hope for your understanding.

How to apply coupon code:
Ordering Steps: Login to our website - choose size - choose color - Add to cart - View cart - add code if eligible - Checkout - change shipping address - choose shipping method - CHOOSE PAYMENT METHOD - CHECKOUT - complete the payment
Please understand that final sale products are not eligible for coupon discount.

It seems that the city name provided to us was Delaware.
Before the order is made, you can click on Edit in the paying page to change the address.
Before the order is shipped, you can contact us by chat or email and ask our customer service to correct the address.

Unfortunately the parcel was shipped out.
We cannot change the shipping address after shipment. Regarding this problem, please contact the carrier who takes charge of your package to inform them of your correct address when the parcel arrives at local, or ask them to leave the parcel in a post office so you can pick it up yourself.

We have sent you an email with the tracking information.
If you need additional assistance, please feel free to contact us by chat or by email at service@noracora.com. We will reply to you within 24 hours.

Thank you again for your feedback on this discount issue. We always strive to provide prompt and efficient service to our customers.

Best regard,
Louisa
NORACORA

Thumbnail of user dougg149
1 review
0 helpful votes
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September 5th, 2020

I would give them a '0' star rating if I could. The quality is beyond horrible. Items received did not even come close to the description or picture of the product. If you order something, do not expect the size, color, material or anything to be what you see or expect. When we tried to return they said we were past the 15 day window of their return policy and did not care about anything else. I think they count on this and take advantage of sending out garbage. If you want to throw your money away on something you will never wear - this is the place for you.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

Please note items can only be returned within certain date, here is our return policy: https :// noracora. Com/information/Return%20Policy. Expired return request is not acceptable.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user martinh313
11 reviews
8 helpful votes
  • Send Message
January 9th, 2024

My wife is fond of shopping. She has no days off from shopping actually, everyday she buys something for her outfit and wardrobe. I wonder why women are tend to do like that, anyway on our anniversary I have decided to surprise her. I know what type of clothes she wears and likes the most, so I applied to this service in order to acquire some new clothes for my wife. I know her size and I asked about all the details customer support managers, the seemed to me pretty polite. So, I ordered here some clothes and they were shipped quite fast. My wife was so delighted by this fact and now I know where to buy clothes for her.

Thumbnail of user margareti416
1 review
0 helpful votes
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November 6th, 2021
Verified purchase

It took me a very long time to complete my order. Every time I wanted to add something, I had to do everything all over again so I discontinued with ordering more items. Your shipping charges are outrageous and the spending limit for free shipping is too steep. This will probably be my last order with you. I can't imagine for the life of me why 2 items, the cotton jump suit and the earrings, weigh that much to sustain such a high shipping order. The halloween sweatshirt is polyester, so that doesn't weigh much either. I am not satisfied with these charges and in this time of unemployment worldwide, I would think you would make your charges more attractive to buyers.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback and sorry for any inconvenience caused.

We will improve the use of our website and try our best to provide the way to customers with the most convenient to shop.

Shipping cost of your order depends on the shipping distance and weight of the packages. We are a multinational online shopping site, and our products are shipped internationally.
We are also very sorry about shipping, but due to the increase in international transportation costs, our transportation costs have also increased.

We now offer free shipping service on orders over $99 (except for pre sale items and final sale items).
There is final sale item in your order, when your order amount is less than $99 (except for pre sale items and final sale items) you`ll be charged the shipping fee. Hope for your understanding.

We`ll keep improving our service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user bernaa
1 review
0 helpful votes
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April 30th, 2021

I only buy the perfect clothes, on this website I found what I was looking for a tight dress and a long one. The shipment comes very well packed and adapts perfectly to my body. At the moment I have washed one of the dresses and it has no loss of color, although I recommend not washing it with hot water. They are comfortable and pleasant to the touch.

Thumbnail of user janetp689
1 review
0 helpful votes
  • Send Message
March 22nd, 2021
Verified purchase

Like the clothes; good prices, and they do respond to you if you email customer service. But you have to think a season ahead for clothing because they will take your money and keep it for months before they ship anything. Today is 6/28; my order was placed on 5/5; haven't seen anything. If you get tired of waiting and ask for a refund, they will offer you 20%!?!?!

Tip for consumers:
they will take your money and keep it for months before sending any merchandise

Products used:
haven't gotten anything yet - 2 months they've kept my money

Service
Value
Shipping
Quality
Thumbnail of user amandau122
1 review
0 helpful votes
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June 15th, 2020

I love everything I have bought here! All the clothing on this website is of such good quality and such a flattering fit on every body type. My most recent purchase was the jumpsuit in black and I love it! Such a versatile piece to wear up or down and the ribbed fabric makes it super comfortable. Also a fabric thick enough not to get cold on night outings.

Thumbnail of user charlotea2
1 review
0 helpful votes
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February 8th, 2021

I bought shoes here but unfortunately they did not arrive, I contacted the delivery courier, but to no avail and no luck, so I contacted the store. They were very quick with their response. Then I received an email informing me that my shoes had been re-shipped as replacement. I was amazed and impressed! I was not expecting a replacement, I was only reporting the loss of the item. Anyway, I am very happy and very grateful, your customer service has exceeded my expectations and your delivery is also very fast. I would definitely buy them online here again! Thanks again :)

Thumbnail of user brittanyp84
1 review
6 helpful votes
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July 1st, 2019

I received my merchandise late. The tracking numbers they sent me could never be tracked so I had no idea when products would arrive. When I did receive the items they were very poor quality. When I tried to return them I emailed the company and got no response. They say refunds are fast and returns easy but there is no address for the return center, no phone number to call anyone, no chat online, no return shipping labels and no one answers emails. This company is a fraud.

Thumbnail of user mariab154
3 reviews
7 helpful votes
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June 25th, 2019

ZERO STARS. They pull you in with really nice photos of really nice clothes but what actually comes to you after weeks of waiting are clothes you'd find at the dollar store! Not even Walmart would sell them. Between item to item, the sizes vary greatly and one item will be too small, the other huge... despite using the size charts. They DO NOT respond to messages and you can't call China. Horrible clothes, horrible fabrics, horrible sewing. Even the dyes used are faulty! One item has dye streaks on the back like it got splattered with grease. SO UPSET. I spend $200... and cannot return them without paying more to ship back to China AT MY COST. TOTAL RIP OFF. BEWARE

Thumbnail of user lindah4878
3 reviews
1 helpful vote
  • Send Message
May 9th, 2021
Verified purchase
• Updated review

I must say that I find a lot of your clothes very very cute! However, I find that it just takes too long to receive the items I am excited to get! If there were any way you could speed things up like maybe having a location in the USA, that would certainly help escalate our orders. Sometimes I find things that I would love to wear to an event but taking a month to receive it it doesn't work out very well. But I do love your clothes and the quality. Thank you

The quick response of email was very much appreciated

Reason I chose this business:

The style and quality of the clothing

Reason I chose this product:

Stylish comfortable and good quality

Service
Quality
Easy!
April 9th, 2021
Verified site experience
• Previous review
Thumbnail of user jessicab2224
2 reviews
0 helpful votes
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September 3rd, 2021
Verified purchase

The photos often do not show back views or the actual length. Seeing items on a model who is quite small does not mean it will fit your normal body the same way. The blouse and t shirt I ordered looked roomy and comfortable in the photo and after looking at the sizing chart I ordered a size up but they still fit too snug. The t shirt had unfinished hems that I didn't see in the photo and the blouse will have to be worn open over a tank. Not what I hoped for.

Quality
Thumbnail of user charlizem3
1 review
1 helpful vote
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February 22nd, 2020

I am so happy to have decided to buy this beautiful blouse online. I was really skeptical and had never bought on this website before and the reviews were mixed. When my order arrived, I was not disappointed! It took forever to send, but they did a great job responding to my emails and updating me on the status of the shipment. Thank you because it arrived on the promised date.

Thumbnail of user rachelx84
1 review
0 helpful votes
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May 15th, 2022
Verified purchase

I would like to be able to look at the items without having to put them in my cart. When the dresses finally came they were lovely. The first one did not fit, so I accepted the agreement to keep it and get a certain percentage back as I ordered another one. The other order had not left yet, and they were able to change the size, which was very nice.

Service
Quality
Thumbnail of user joycen326
1 review
0 helpful votes
  • Send Message
March 20th, 2023
Verified purchase

The ordering process went smoothly, but when the items arrived, their actual colors were not what I had anticipated while viewing the photographs and making my selections. Two of the three tops I ordered fit fine, but the third top was much shorter than shown in the photo on the model. It was described as "tunic length", but it was no longer than the t-shirts I ordered. I tried on each of the items and none of their colors were complimentary to my complexion. I sent everything back, but will try again in the future.

Service
Quality
Thumbnail of user roseu103
1 review
0 helpful votes
  • Send Message
September 8th, 2022
Verified purchase

I ordered shoes that were not good fit, earrings that came broke and cheaply made. The sweaters were different fabric from what was shown... the pants were too big and cheap fabrics on all clothes. My order was large and disappointing. I requested a return form and still haven't received. The total order took very long to arrive. I definitely will not order from this company again! What a terrible experience!

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Jewelry cost

Thumbnail of user jennifers1277
1 review
0 helpful votes
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January 27th, 2020

I ordered five items, only three of which arrived, weeks later. They were unbelievably bad quality, not at all what they look like in the ad. Printed on fabric instead of Embroidered and none of the edges were finished. I immediately started the process of a return as they explained. They said that they would get back to me in two days and it has now been two months. I never received any information on how to return what I have and nothing about the two items that I never received. And of course, my money was in their hands before I even received one item. Beware!

Thumbnail of user lydiar85
1 review
0 helpful votes
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November 4th, 2020

At first I was hesitant about buying clothes from this online boutique, especially somewhere that was not in the US, but until now, I have never had a problem with this website. My purchases always arrive when expected, sometimes even ahead of time and it is always better for what I paid.

Thumbnail of user editeh
1 review
5 helpful votes
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November 13th, 2019

The biggest mistake was to place an order with this fraudulent Chinese company. I ordered 4 items, one came 3 weeks later. The other 3 have yet to arrive, and it's been over a month! When I track them, they're still showing "waiting to be shipped". They're sitting in China and they haven't even been shipped! Their customer service via email is not helpful at all. Forget it if you need to make a change, they can't help you. And their only answer is: "your order has been processed". "We're currently working on your order" or "your items are on their way" which is a lie. DONT EVER SEND MONEY TO THEM.

Thumbnail of user jabaz
1 review
1 helpful vote
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August 1st, 2019

I bought about 4 different sets of bikinis on noracora and they were all okay. None of them were amazing but the quality was good and they looked quite nice too. My only real complaint would have to be the fit of the bikinis. The band of the tops fit a little weirdly on me (but it might be because I'm usually a small but my cup size is on the larger side). Overall not bad. Everything is relatively cheap and okay quality.

Thumbnail of user miab62
1 review
1 helpful vote
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March 18th, 2020

I have bought many times through this website that offers many brands and I love it. Everything has arrived on time and super fast. All my items have been carefully packed and have always arrived in perfect condition. It makes my shopping experience a lot easier where I don't have to deal with crowded shopping malls. Thank you for making shopping fun!

Thumbnail of user menquil
1 review
0 helpful votes
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July 8th, 2020

I love shopping for clothes on this website! They really make you feel more than just another online order. It shows that they appreciate each customer just for a good feeling that they do their best to do it. Even my sister likes this page, so she doesn't ask her questions about what she spends, so thanks for her excellent customer service.

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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