• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user maram57
1 review
0 helpful votes
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March 28th, 2021

I fell in love with this website from the moment I visited it on the internet... I bought the Cozy Vintage sandals... Spectacular! The size was right for my foot, they are soft and very beautiful. I would like the shipment to arrive in one day hahaha but hey, it's worth waiting a bit:=)

Thumbnail of user oracial
1 review
0 helpful votes
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October 19th, 2021

The pants were super comfortable. I bought two and they came super fast. They are tight enough to support your muscles when you exercise and will not roll up or tighten your belly until you can't breathe. Definitely the best pants I've owned so far. I will definitely buy again online here.

Thumbnail of user cynthial230
1 review
11 helpful votes
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November 18th, 2019

Photos on website of scarves I purchased we're stolen from Pinterest and are photos of Nuno felted scarves. What I received we're very cheap polyester with design printed on. Raw edges. Horrible. Items are equivalent to Halloween costumes.

Tip for consumers:
Do not purchase from this site!

Products used:
None

Thumbnail of user annav780
1 review
0 helpful votes
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June 13th, 2022
Verified purchase
• Updated review

I bought 2 shirts, dress and overalls. I can wear 1 shirt if I roll up the sleeves, fairly loose but wearable. The dress is super snug and sleeves are short, not 3/4 or long. The overalls and other shirt way to small. Ordered as sizing recommended, same sizes all fit differently.

I received no response.

Reason I chose this business:

Had some cute things I can't find elsewhere.

Reason I chose this product:

Again things I couldn't find elsewhere and pricing.

Service
Quality
Was a little hard finding item, need more filters please
April 14th, 2022
Verified site experience
• Previous review
Please list at least one online fashion shop that you are more satisfied with. The more the better.

Christopher and Banks

Thumbnail of user violetj23
1 review
0 helpful votes
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May 5th, 2021

I looked at many different types of boots from many different online stores and websites. The quality of the boots in this store was instantly apparent when I saw it. Shopping with this website is a very satisfying experience for me. And my boots are absolutely beautiful! I will definitely order again.

Thumbnail of user bees34
1 review
1 helpful vote
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July 29th, 2019

I ordered three blouses, after reading reviews about size I ordered them three sizes larger than normal. I wanted the blouse to hang loose so three sizes larger I figured would give me that fit. They arrived a month later (the tracking info did not work) the material was cheep, they were tight. I contacted the company for return procedures, I was told that since it had to be shipped back to China there would be possible problems and that it may take a couple months to get my money back. I was offered a 25% refund which I accepted (this can take up to a month) This is a lesson learned, buy local. China is not to be trusted when it comes to product quality and customer service.

Thumbnail of user ccg4
1 review
1 helpful vote
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March 22nd, 2020

I ordered almost $300 worth of clothing. Waited 2 months and got only half my order. Quality also not good, nothing like the pretty website fashion photos! NEVER received the rest of my order. Sent many emails, tried tracking the order, no success. DO NOT ORDER from them.

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Regarding the delivery time, you can learn more about our shipping policy here https :// noracora. Com/information/Shipping%20%26%20Delivery

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user hollye96
1 review
0 helpful votes
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February 12th, 2021

Amazing clothes, not only its high quality, the price is reasonable. Also, the customer service is amazing. I have been shopping for clothes on this website for quite some time and it has been a great experience. I recently bought a white blouse. Shipping was fast. You can not ask for more.

Thumbnail of user tiffanim36
2 reviews
0 helpful votes
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December 22nd, 2022

I have been trying to email contact customer service everything! Getting absolutely nowhere. I ordered a Christmas shirt. Took my money and now has zero clue where my order is. Don't have a tracking number and zero results as to anyone to help me. I am extremely dissatisfied and want answers asap

Thumbnail of user missw50
Miss W. – Noracora Rep

Normally we would reply to your email within 24 hours if we receive it. Please try to check your spam to see whether there is a reply from us.
If you can not find it, please contact our 24 hours online service for checking.

In order to better help with your issue, could you please provide your order number for checking?

Thumbnail of user yvetteh42
1 review
7 helpful votes
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October 18th, 2019

The items I received were not like the pictures. When I emailed them they said due to shipping costs to return, it would cost more, so they offered me 20% discount. Now I'm going to try sell them (but I'll have the correct photos)
Don't buy from them. It's not worth it

Thumbnail of user oliviab214
1 review
0 helpful votes
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January 8th, 2021

Amazing clothes, not only its high quality, the price is reasonable. Also, the customer service is amazing. I have been shopping for clothes on this website for quite some time and it has been a great experience. I recently bought a white skirt. Shipping was fast. You can not ask for more.

Thumbnail of user pamelad1206
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

I find sizing hard to determine on some items
After receiving clothes, I liked them but they most didn t fit, as the size was off from my measurements, so can t wear rhem, as it costs too much to return the clothes... I paid 194.00, and received 29.00 for not sending them back.

Service
Quality
Thumbnail of user traceyg215
1 review
0 helpful votes
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May 19th, 2022

I placed a fairly large order ($250+) - considering their prices. I've requested several times for a return authorization and I have not heard received any further communication. I'll be following this review with an official complaint to both the BBB and my bank.

Save yourself the headache - the clothes are poorly made, the photos on the website, and the actual garment are night and day.

I was hopeful when it seemed they would send the appropriate documentation to return the clothing, but in the end, they just stopped responding to my emails. I'm done and will let the BBB and my bank deal with them.

Tip for consumers:
Don't order from them. There are other budget conscious companies where the customer service is so much better.

Products used:
None - the quality was abysmal. Again, my entire experience was discouraging. I will never order from them again. All I am asking is that they do the right thing and takr back their sub-par clothing and refund my money.

Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry for any inconvenience caused. As we check, we have replied to all your emails but our replies remain unread. Could you please double check the spam emails in this case?

If you have questions about your order, please contact us by email at service@noracora.com or by 24/7 chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user fedrac
1 review
0 helpful votes
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April 28th, 2021

In this website there is a lot of variety and beautiful clothes. The online support service is very friendly and I am very happy shopping here. One of my orders arrived after 13 days, the other arrived in less than 10 days, but it says 15-25 business days, so I was warned.

Thumbnail of user nerinal
1 review
0 helpful votes
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July 8th, 2020

This is my favorite online store! It sounds cliche, but it has a bit of everything and for all the girls. I recently ordered the assembly tag team and it arrived very fast, it is a very good quality top, super cute too! I highly recommend, I know you won't be disappointed

Thumbnail of user karlal45
1 review
152 helpful votes
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December 2nd, 2019

Scarves & Shawls are made from teeshirt material with sewn edges when the pictures show knitted construction. Colors are printed on, not woven, and are not colorfast so they would ruin anything they come in contact with. All of the products I ordered have a very strong chemical smell. Lesson learned. Even though they are inexpensive, you don't get what you pay for here.
Pictures from the website on the left and what was received (4-6 weeks later) on the right.

Thumbnail of user maryw845
1 review
12 helpful votes
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December 8th, 2019

This company lifts photos from reputable catalog companies such as Sundance Catalog company and posts them on their own website for a fraction of the cost. It is very tempting. But beware - the product you receive is no where near the same product they picture. If it is embroidered - they send a cheap polyester print. If its a sweater with a pattern they send a cheap polyester fabric version with the pattern printed on. Luckily, I saw these reviews shortly after my purchase and PayPal refunded all my money. I will report to the commission.

Thumbnail of user gregs1451
1 review
3 helpful votes
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July 10th, 2023

If you want to return items the website makes it virtually impossible to do so. They want photo graphic evidence of why something doesn't fit right. Then when you try to select items to return you can't get past the "selected items" screen. They obviously don't want you to return anything! Buyer beware! You will be stuck with items you will never wear. I even tried to pull up chat help bet that wasn't working! If I could give zero stars I would!

Thumbnail of user missw50
Miss W. – Noracora Rep

Dear Customer,

We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.

Don't worry, if the product meets the conditions of our return policy, then it is eligible for return.

In some instances, the chat page may appear blank & not working due to high chat volumes or network problems. We recommend trying again at a later time or contacting us via email at service@noracora.com. Rest assured that upon receiving your message, we will promptly investigate and respond accordingly.

We have reviewed your return request and confirm that it was processed successfully. We sent you an email with the return information yesterday. If you can't find the email, please check your spam folder as well.

Alternatively, you may contact us with your order number, and we will happily assist you in checking the status of your return request.

Best regard,
Mandy
NORACORA

Thumbnail of user joannm233
2 reviews
0 helpful votes
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December 8th, 2020

Ordered a or of denim jeans. Had to pay shipping. Never got the jeans and they won't refund my money. Do not buy anything from this company. They won't resend my order even though it was returned to them by my post office. Address was not clear. They now tell me that they lost the package. I am out $25 and there's nothing that can be done. They are dishonest and disreputable thieves. I used PayPal, And am looking into starting a dispute with them.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback. Sorry to know that you haven`t received your merchandise.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

To learn more about our delivery policy, please visit https :// noracora. Com/information/Shipping%20%26%20Delivery

We have been working hard to improve our products and services. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

If you have been unable to check the status of your parcel, you can contact us and we will help you check. Also you can track your parcel here https://noracora.com/order-query

We found that your order was returned to sender due to wrong address.We`ve replied you by email as well, but we didn`t hear anything back from you.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com or chat with us online for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user gilbertoc20
1 review
1 helpful vote
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July 14th, 2020

I've been waiting for 3 weeks for someone from customer service to get back to me. Money has already been taken from my account almost 200 Canadian and never got a confirmation from them. I believe I've lost my money... teaches me a lesson to never purchase online from this sites. Hopefully someone will get back to me. I'm trying to get money back ( hope the bank will be in my side)

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user marrym8
2 reviews
9 helpful votes
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November 15th, 2019

Same as other review, ordered back 2 months ago but received it 2 days ago. Dress was not in good condition and quality was also not remarkable. After lots of search, i managed to get a email *******@usa.com from where i connected to their help center. They helped me to cancel it and returned my bucks back by using return and refund support.

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

There is no reference number.
Do you mind providing us your order number so that we can check and handle this issue for you?
We value your business and we promise you that we will settle this matter at the best way we can.

We need complete information to help you address the problem.
You can submit your return request in this page: https://noracora.com/order-query. You can also email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a good day!

Thumbnail of user beatriceb56
1 review
0 helpful votes
  • Send Message
July 25th, 2020

So this is the 3rd time I have tried to post a negative comment. I have been trying for over 2-3 weeks to contact Noracora. I had to hurry because they have a very short window for returns. I sent 4 requests for info as to how to return these items. Only 1 out of 4 actually fit, way to big and very cheaply made. They sent me one reply saying, they would contact me in 48 hours. Still haven't heard from them! BUY AMERICAN!

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with your purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We received your complaint.We value your business and we promise you that we will settle this matter at the best way we can. We`ll take care of your request, we`ve sent you our solution by message. Please check.

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user sanaw5
1 review
0 helpful votes
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June 13th, 2020

These are one of the most beautiful joggers I have ever bought, they are so good quality that I was lucky to have a pair as they sold out very quickly but OMG they are amazing and super comfy. Super cozy and warm can be dressed up or down, i will definitely buy here again.

Thumbnail of user cecilew9
1 review
0 helpful votes
  • Send Message
August 2nd, 2021

Save your money! When you place your order you think you're getting that same cute look you see advertised but you're not, they send the order to China and have somebody try to make it to look like it and it comes back not looking anything like it, two months later! Total scam ripoff! Horrible material, iron on flowers, total trash! And it says Nora Cora reached out to me, they offered me 30% off my order so it to remove me from sitejabber. I said no way

Tip for consumers:
Each item is shipped separate, takes 2 to 3 months to receive and looks nothing like the advertisements. I’m gonna hop on this site every week for the rest of my life to warn people of scammers like you

Products used:
If you look at the pictures in the catalog compared to what I received, it looks nothing like the advertisements. You must stop scamming people! I tossed $78 in the trashcan, I work hard everyday, I make $14.50 an hour, I make pennies, yet you stole my pennies. Shame on you!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user mimiw17
1 review
1 helpful vote
  • Send Message
April 16th, 2020

I ordered a dress that ended up being faulty so I contacted this store and it was absolutely amazing about it! They apologized, (although it wasn't their fault). They immediately sent me a replacement and an attachment to return the original. They were helpful throughout the process. It's good that someone goes the extra mile in customer service that not many companies do!

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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