• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

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Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user jessicaf310
1 review
20 helpful votes
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January 17th, 2020

The boots that I received are not what I ordered. These are cheaply made boots that do not look anything like the product photo! I ordered a size 40 because I normally wear a 39. I can't even get my foot in them! The heel is barely there and the outer AND inner lining is a plastic/vinyl material.

The sweater that I received is thin, cheaply made, transparent and small. It is not bulky, puffy and thick like the photo. The clasps are not anything like what is pictured.

This is false advertising! Shame on them! Now they expect the customer to pay to ship it back to China? Not okay!

Thumbnail of user giovannam11
1 review
0 helpful votes
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August 7th, 2020

This is the best of online shopping, buy in times of pandemic believing that it would never come, on the contrary, I got good quality in my dress and a fast service with an easy to follow process. The page is updated frequently and is also easy to read.

Thumbnail of user nancyc2340
2 reviews
0 helpful votes
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April 28th, 2022
Verified purchase

The items were all too large and cheap fabric. Want to return, printed label and went to send back package and it is going to cost me almost as much to return ($78) as my total order ($98) That is not what I paid for shipping when I purchased

Service
Quality
Thumbnail of user sharona725
2 reviews
0 helpful votes
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January 15th, 2020

Noracora products are of of poor quality. It can take over a month to receive one item you ordered. Their is no way to track your you order so your product is floating in limbo while they have your money.

Thumbnail of user donnad1784
1 review
0 helpful votes
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December 10th, 2021
Verified purchase
• Updated review

It was a good experience. I had to work with your system alot scrolling up and down trying to find the tops I wanted to purchase. You send me many emails and all the tops are not on all of the emails so when I put my items n the cart and hold them they don't carry over from that holding cart so I have to research it all over again. This is the third time I've ordered some of these tops I'm praying they all fit this time. Thank you for carrying such beautiful items and such a large variety. Happy holidays to all of you at Noracora. I finally got my items after three attempts with the sizes which are misleading in your size chart. Stay safe and be blessed!

Please list at least one online fashion shop that you are more satisfied with. The more the better.

I wouldn't say more but I do like JC Penney's

Service
Quality
It was a little hectic at first with the sizing chart...
October 30th, 2021
Verified site experience
• Previous review

It was a little hectic at first with the sizing chart for each item because it wasn't consistent with your bust sizes. It took me quite a while to decide on the size L or XL but prayerfully I got the sizes correct.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

I am a Christian and I do a lot of in my Evangelism ministry & the food distribution for the seniors in my church. What better way can I share Christ with them and others then to wear one of the two tops I just ordered that displays all the names of Jesus! I can't wait to wear one of them. Thank you NoraCora for selling them!:-)

It was a good experience
October 5th, 2021
Verified site experience
• Previous review

It was a good experience. I pondered over these 3 items for weeks and they were still in my cart so I decided to order them. I pray they look as good when I receive them as they do on my phone

Please list at least one online fashion shop that you are more satisfied with. The more the better.

JC Penney's for their workout clothes and Boscov's for their casual and dressy apparel

Thumbnail of user maribethc2
4 reviews
25 helpful votes
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August 22nd, 2019

This company changes its name on Facebook weekly, and deletes all the negative comments from unsatisfied customers. It was advertised as HeSimple.com when I placed my order and I've now seen the same clothing items under 3 or 4 different names.
I waited 5 weeks to receive one of 3 items, and 6 weeks to receive another item from my $70 order. Over 2 months for the 3rd! The actual company is somewhere in Asia. They ship to CA so it looks like that's where the clothes come from. The pants I purchased are of decent quality, the "bright orange" top I ordered was candy apple red. I wear a sz 10, and the XL top is too small. VERY cheap tops, unlike how they looked online. BUYER BEWARE!

Thumbnail of user karenr682
1 review
4 helpful votes
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November 28th, 2019

It took two months to get what I ordered oh, and then they sent the wrong sweater was shapeless blobs instead of flowers I love. Even after I sent them photos of the wrong sweater oh, they refused to give me a refund. Don't order from them.

Thumbnail of user sushilaw1
2 reviews
0 helpful votes
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September 18th, 2021
Verified purchase
• Updated review

Fun beautiful clothes! I love it, except one shirt map was too small for me so i did sent it back but i have not heard ffrom them since what take so long? I left the note in bag along with shirt to s end back. How come i dont hear from you?

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Hope it fit me well!

Quality
It didn't hv 6.5 size so hv to choose 7 size i am not...
June 7th, 2021
Verified site experience
• Previous review

It didn't hv 6.5 size so hv to choose 7 size i am not sure if I will have trouble with it.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

I ll be satisfied if they provide 6.5 size!

Thumbnail of user abbyr59
1 review
0 helpful votes
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June 23rd, 2020

The quality of the clothes is incredible. Well done. It has a duration! My daughter loves to wear her clothes. But their customer service is incredible. They are real people: they respond, they are friendly, they are useful. You really feel like he's a friend on the other side trying to help you. That just makes it worth buying this site!

Thumbnail of user barbaraf338
1 review
5 helpful votes
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October 31st, 2019

I received a paper thin item not at all like the knitted Multicolor Tribal Long Sleeve Sweater pictured in catalog; Returning the order was difficult plus the consumer must pay return postage to China if you ever get authorization and a return address required by company's "return policy". After several e-mails, I gave up and took a 15% credit.
Fair Disclosure: I ordered 2 sweaters. After several e-mails about no/delayed delivery dates- I was able cancel one order and get full credit on my card for that sweater.

Tip for consumers:
Based upon my experience, I would never buy anything from this company.

Products used:
None I am throwing item I was sent in the garbage.

Service
Value
Shipping
Returns
Quality
Thumbnail of user patriciag840
1 review
0 helpful votes
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May 26th, 2020

This website is amazing. Very easy to use on phone and computer. The page layouts were really easy to navigate. It literally has everything you need, the only online shopping website I use. Most of the clothes I have received I have loved, the reviews are really helpful. However, the only hassle is shipping, but I'm not too concerned about that.

Thumbnail of user dayannab
1 review
0 helpful votes
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November 2nd, 2021

The service at the online clothing store was great. The clothes arrived on time and looked like the photos. The dresses are very high quality, especially the material they are made of, the price is not indicative of that, so I can say that it is the same as advertised. For now they endure the use, I decided to buy again.

Thumbnail of user marthab817
1 review
0 helpful votes
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November 24th, 2021
Verified purchase
• Updated review

Though the web site was jumpy, I persevered in making my order after some patience. There was not an easy way to track, so I trusted my order would arrive, and it did, with all the merchandise I requested. The loungewear is comfortable. I have a habit of ordering larger sizes, for comfort, and what I received not only fits the way I hoped, it's comfy, east to wash, and worth the wait, and the money. Keep in mind that factor when ordering. What I received is nice enough, but the photos can be a little deceiving. So, while you may wait, you will receive decent stuff for a reasonable price.

Reason I chose this business:

Looking for loungewear, your site populated in my search, and you had a really nice variety of what I was looking to buy.

Reason I chose this product:

They appeared to be nice on your website, and I was looking for loungewear.

Quality
First try for order failed
November 23rd, 2021
Verified site experience
• Previous review

First try for order failed. Website is jumpy.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Haven’t found much for clothing, but Zappos is a good cite for shoes and some clothes.

Thumbnail of user emmar214
1 review
0 helpful votes
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November 13th, 2020

The quality of the dress is excellent and it looks great on the body (I was afraid my bust wouldn't fit, but that's okay!) I have nothing negative to say :) I kept on super saver free shipping and the package arrived within the promised 15 days, so 5 stars for this online boutique!

Thumbnail of user lindac972
1 review
2 helpful votes
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July 8th, 2019

The pants when arrived were cheaply made and strangely sized. I immediately tried to contact Noracora to return. No contact information with the order other than a address in NanJing China. I have NEVER had something like this happen before.

What a scam. All I wanted was to return the pants and get a refund. Simple. But not with this company,

Thumbnail of user patricias2302
1 review
0 helpful votes
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June 29th, 2021

NORACORA Is a Sham! Do not order from them. I ordered five dresses for over a hundred dollars. What I received was totally different than what was pictured online. The dresses were made of cheap material and not stylish at all. Not only was it a sham, but they are based overseas so the order took over a month to arrive.

Tip for consumers:
Good place to express an opinion.

Products used:
Ordered 5 dresses, but did not use any.

Service
Value
Shipping
Quality
Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

You can email us regarding your request or complaint, we promise we`ll take good care of your request.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Stay safe and have a good day!

Thumbnail of user mc962
1 review
0 helpful votes
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August 27th, 2020

Placed an order in mid- June. Received on piece from the order last week. Still have not received the remainder of the order 6 weeks later! Customer service is almost no help at all! Do not order from this company as the product comes from UK and China. You will be in the next season by the time your order arrives!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 20 and 31, did you receive it? We tried to you contact you by message, but we didn`t hear anything back from you.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user elizabethz747
1 review
0 helpful votes
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October 19th, 2022
Verified purchase

The website was easy to shop on. I read a lot of reviews that were terrible, but I decided that i would take a chance and if anything didn't fit I would donate it. And to my surprise out of about 25 pieces I ordered only a couple were too large. And to be fair, I didn't measure or read the size chart, I just ordered. The other bad review was that it took months to receive the order but I received mine within a week.

Quality
Thumbnail of user valquiriar
1 review
0 helpful votes
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April 10th, 2020

I am so happy I decided to buy this beautiful online. I was really skeptical since I had never bought on this website before and the reviews were mixed. When my dress arrived, I was not disappointed! The dress took forever to send, but they did a great job responding to my emails and updating me on the status of my dress. Thank you because it arrived on the promised date.

Thumbnail of user nataliem1028
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

I loved the style, cut, and colors of the various dresses; however, you need to put up more than the front photo of a dress. I would like to see the back and side views of the dress/clothing. Despite my being very pleased with the choices, I must say I will no longer be purchasing your products. I am a true US small/X-small, and the dresses were too long and too large for me. I had to pay a seamstress to fit them, or spend a fortune shipping them back to China. Your size small is not a US small, but a medium. When you do offer small and petite sizes, I would be very happy to consider purchasing more of your clothing products. Bottom Line: love the products but the size is too big.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Venus. This is my first time with you. I am hoping I will have a good experience with the sizing of the items I ordered, and well as with any returns I may have.

Service
Quality
Thumbnail of user florindac1
1 review
0 helpful votes
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June 4th, 2020

The best place to get clothes on the internet. Easy to navigate. There are many designs to choose from, the prices are reasonable and I am always happy with what I get. I love how you can track your order. It tells me which ones have been packed and which items are still pending.

Thumbnail of user opalinas
1 review
0 helpful votes
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May 25th, 2020

I have shopped at this online clothing store a few times and am constantly amazed at the quality.
My last order took 10 days to ship. On the website it says it may take a while longer sometimes, but I wish to have the shipment done sooner so I can get my goodies sooner!

Thumbnail of user albenah1
1 review
0 helpful votes
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May 10th, 2020

I have bought 4 dresses here and love each one of them. They all fit well, although I recommend going up one size since the size is quite small. All dresses turn their heads and I always get positive feedback when I put them on. There is a dress for all tastes and I can't wait to buy more of her show dresses.

Thumbnail of user jaelc3
1 review
0 helpful votes
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October 4th, 2020

Very impressed with this website. I bought a dress, the size small in the previous order, although it fits me, the M is roomier. As for the pants, there is a bit of room to stretch in the crotch area. I got this for a workout and it's definitely squat proof. The top also fits very comfortably. I'm small but my shoulders are fairly broad so I prefer the way the M fits. I usually wear a UK size 6-8 or an xs or s. Therefore, I would recommend wearing this one for a more comfortable fit. It took 18 days to arrive from the order date.

Thumbnail of user kriss287
1 review
0 helpful votes
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July 9th, 2020

It's a shot in the dark if you're gonna get something you're happy with your not. The customer service is robotic, no matter what your problem you will not get a personal response just preparing to ship response. I never received an item and I never received a refund, pay pal bailed on me.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

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Typically responds within 5 days

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