• Noracora

Noracora

Write a Review

Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
See all photos
How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user erins403
1 review
1 helpful vote
  • Send Message
August 24th, 2020

Placed an order on 05-29-2020 for multiple items; received one and still waiting on 6 other items on 07-25-2020! Went on their website and can't locate a phone number to call! You can fill out an online "customer service " (I use that term loosely) to contact them. I did this on 07-19-2020, and received an automatic reply that a customer service representative will contact me within 48 hours. Nothing! If they did call, they didn't leave a message. I'm out almost $150, summer is more than halfway done, and items I wanted for the season, aren't here! I tried shopping online during the pandemic and got ripped off!
DON'T ORDER FROM THIS COMPANY!

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on July 28, did you receive it?

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user michelled386
1 review
42 helpful votes
  • Send Message
August 8th, 2019

After a battle with NORACORA trying to do returns/refunds (damaged and ill fitting merchandise) I have been unsuccessful - they ripped me off. I wasted almost 100 dollars and their clothing is absolutely inferior - frayed hems, bad pattern design. Quite frankly I could sew this clothing myself and have it looked more polished. Don't waste your time or your money, and don't fall for their fancy web pics - THEY LIE. A picture is worth 1000 words - unfinished hems, stained clothing, loose threads - material suspect and stinky!

Thumbnail of user teresah283
1 review
2 helpful votes
  • Send Message
January 20th, 2020

I ordered from this joke company after seeing their ad on FB. I ordered in November. The clothes advertised were cute as well as reasonably priced. The first part of my order I received I did not recognize rhe sweater. What I received was very cheaply made and nothing like anything I saw on their site. After attempting to email customer service, my mail was returned as unknown address. Disputed with my CC company and after they researched, they refunded my money. Never received further shipments from noracora. FB needs to vet the companies they advertise!

Thumbnail of user hongt71
2 reviews
1 helpful vote
  • Send Message
December 20th, 2022
Verified purchase

I purchased four women casual fashion clothes from this site paid $180 and received four cheap pajama trashes. When I requested for a return label, this site provided me an address with a lady's personal name in Guangzhou, China. I went to the UPS store and learn it costs me $335 for postage. I then went to the USPS, learned it costs me $75 for portage. I then called my credit card issue to file a fraud claim. This company site didn't show any company address and business license info. I highly suspect it's a scammer. If you don't wish to waste time and money dealing with this moron, cheater, please be aware to acknowledge if you want to pay such a high returning fee! The pictures show on the site has nothing to do with the real products. The real product may be worth $3-$5 each while they charge customers $30-$50 each. Never recommended!

Tip for consumers:
Do not buy these cheap trash

Products used:
Clothes for woman

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry to hear that the product does not meet your expectations. The total amount you paid is $123.13, please double-check. We have been paying attention to the quality issues and keep working on improvement.

I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~

Thumbnail of user karenl730
1 review
12 helpful votes
  • Send Message
May 16th, 2019

I know the prices look great, but you will NOT receive your purchase. I ordered $115. Worth of items. After 3 weeks I text them and was told items take 10 business days - already pass due. The next day I receive a tracking number- which did not exist, I text them again about the tracking number, I never heard back from them. I text again and told them I was going to cancel my order and contact my card company. Again I was sent another tracking number- again that number did not exist. I tried calling but that was not a working number. After a month of back and forth with no clarification as to when I could expect my items I was forced to dispute this with my credit card company. Buyer beware I would not recommend using this company ever!

Thumbnail of user nanettej9
1 review
3 helpful votes
  • Send Message
December 11th, 2019

This site is one or MANY which shows beautiful clothes at amazing to-good-to-be-true cut-rate prices. Place your order and you will NEVER receive what you ordered. Look up their email before ordering and do a "test" email. Try to email them and your email will get kicked back.

Thumbnail of user broomea
1 review
1 helpful vote
  • Send Message
October 8th, 2019

I have ordered about 10 times from them in the last 6 weeks; I have waited probably 2 weeks per order but with the exception of one item Ive been happy with my purchases. I'm currently waiting for several orders, I do have tracking numbers for them but am a little concerned that their website is NOW under construction. If I don't get my orders soon I will file complaint with cc company but hope that doesn't happen

Thumbnail of user denisew857
1 review
0 helpful votes
  • Send Message
June 16th, 2022
Verified purchase

I initally logged in at target-st. Louis and wound up viewing many other websites later. *******. Diversion to other businesses is not good business practice. However, I liked your products and shopped.

Service
Quality
Thumbnail of user theresak181
1 review
0 helpful votes
  • Send Message
January 15th, 2020

I placed an order for seven tops on December 2. The money was taken from my account on December 3. I received an email confirming my order and stating delivery would be within 10 days. I received two of the tops, one on December 22, and one on January 3. Neither of the tops look like their picture either in color or shape. I have been in contact via email And was told I would receive my order within 10 to 15 days. But that timeframe has passed. There was a phone number, *******005; but that number rings in definitely and then disconnects. Today I am filing a complaint with the FTC. Obviously, don't order from this company

Thumbnail of user nadinem76
1 review
0 helpful votes
  • Send Message
October 21st, 2020

I rate it a zero! I ordered two summer dresses both were cheaply made and one wasn't the size I ordered. They would not refund my money. I'm a senior citizen on limited income. You deal with someone in China who only cares about keeping your money not keeping customers happy. The fabric was cheap and the sewing was off. Don't waste your time or money on this company.

Thumbnail of user rens10
Jules R. – Noracora Rep

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems, you can email service@noracora.com for further help.
Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Have a nice day!

Thumbnail of user alexisj214
1 review
0 helpful votes
  • Send Message
April 21st, 2022
Verified purchase

Noracora has beautiful clothes and the website was easy to use. The only thing that I was a little disappointed in was that I did not get my free shipping applied to my order and I didn't realize it until after I had already paid. Not sure if I did something incorrect at checkout or not. I thought it would automatically apply the coupon code since I was well over the price threshold. Other than that, everything else was great. I received everything and it all fit very well.

Quality
Thumbnail of user joycew556
1 review
0 helpful votes
  • Send Message
July 14th, 2022
Verified purchase
• Updated review

The shopping experience is good, BUT your customer service is very poor, because it is impossible to exchange or return merchandise that doesn't fit. We are stuck with items that we are not able to use. You would have far much more customers if you had a better return policy. Right now, it is not good.

Service
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Good
May 17th, 2022
Verified site experience
• Previous review

Good. But I will let you know more about the products. Why is shipping so much?

Thumbnail of user mariao139
1 review
4 helpful votes
  • Send Message
October 29th, 2019

I ordered a few pieces of clothing and a pair of shoes.
Shoes never arrived, clothing items are nothing as listed on website.
Items are garbage, company won't respond to complaint and won't give me
Info to return this junk
Cotton blend top, they shipped to me was some polyester cheap produced junk.
I'm very disappointed.

Thumbnail of user francescao12
1 review
0 helpful votes
  • Send Message
April 1st, 2021

I brought a medium size dress from this online boutique, I ordered a size M but I have lost considerable weight, so now I am probably an S. Of good quality and very pretty in style. I got burned long before online with another online store so I was nervous with my purchase, everything was fine.

Thumbnail of user judys661
1 review
0 helpful votes
  • Send Message
September 10th, 2020

DO NOT order from this company. I placed and order May 3, it is now August 11 and I have 2 of the 8 items I ordered for summer. I asked the company in July to cancel my order and refund my money, they refused. I received 2 items and was shocked at the inferior workmanship. The sandals are plastic and the capri's look like a middle school novice in a sewing class made them. And they do not fit. NORA CORA is a scam company. Stay Away!

Thumbnail of user terryp234
1 review
0 helpful votes
  • Send Message
December 16th, 2019

This place was great and has a lot of items to buy I am non the shopping type person but when I tend to do buy some things for home and kids Noracora the place the gets me covered. Going there for over a year. Staffs are super friendly and helpful and they are highly knowledgeable.

Thumbnail of user amberz128
1 review
0 helpful votes
  • Send Message
September 3rd, 2022
Verified purchase

I ordered two dresses and two blouses for the first time, ever. Notes on the website said to order a size up as everything runs small. I did so; everything was too big. I washed it all in hopes of things shrinking. They did not. Now, I can't return them. I think that I can run a seam up the sides to make them fit better. I also bought a "tunic" that was as long as a dress, flared at the sides and had a "tail" in back. I think I might be able to modify that also.

Otherwise, the fabric is a nice, heavy knit and the colors are beautiful,

Thumbnail of user keilac7
1 review
0 helpful votes
  • Send Message
May 4th, 2020

I ordered a shirt from this online store, I received the delivery confirmation, my order was already at my door. I couldn't believe how good customer service was. I sent an email thanking them and they responded immediately, they advised me some things for my next purchase. Very happy with the experience.

Thumbnail of user mebbances
1 review
1 helpful vote
  • Send Message
September 11th, 2023

Please don't buy from this pleace! The clothes are very poor quality, and runs to big. I paid $79. For my purchase and I have only $42.00 refund because the return charges! On top of the return shipping $11.00 This store is nothing more than scam! I didn't want to listen to the reviews… and I pay for it! It's sad that companies like this are allowed to steal customers' money so blatantly!

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Dear Customer,

Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the returns process.

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.

The detailed measurements of different products on our website differ even in the same size.

If the measurement of your received item is not the same as the corresponding size chart, we would appreciate it if you can measure it with a measuring tool and send the photos to our customer service center. We'd like to offer you a satisfied solution after checking.

About the return, our return policy states that buyers are responsible for return shipping. Sorry our return policy don't meet your expectations, we will improve it later.

You can check our return policy here: https://noracora.com/information/return-policy

Upon checking, your order has a original shipping cost. Sorry the order shipping cost cannot be refunded. We now offer free shipping when the order amount after the discount is over $89.(Final sale items are excluded).

Except the $42.01 refund, there is another 9.65$ refund has been issued to you. If you don't receive the refund, please check your bill or contact your card issuer at your earliest convenience.

Again, thank you for reaching out to us here. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.

If you need additional assistance, please feel free to contact us by email at service@noracora.com. We will reply to you within 24 hours.

Best regard,
Ashley
NORACORA

Thumbnail of user karenf536
1 review
7 helpful votes
  • Send Message
August 12th, 2019

The clothes are knock offs do not even come close to how they look on website.
Sizing is ridiculous - you would have to order a 3X if you are a large.
Cannot get anyone to contact me with an authorization to return so this must be how they are making their money cause it is sure not because of repeat buyers!

Thumbnail of user augustab8
1 review
0 helpful votes
  • Send Message
January 5th, 2021

I fell in love with this website from the moment I visited it on the internet, I bought the sandals, Spectacular! The size was right for my foot, they are soft and very beautiful. I would like the shipment to arrive in one day hahaha but hey, it's worth waiting a bit:=)

Thumbnail of user msusanf
1 review
3 helpful votes
  • Send Message
September 6th, 2019

This is the absolute worst company on the internet today. They sent me a item I did not order, when argued with them a return label, they insisted it was my responsibility to return the item at my cost, and then said they would NOT take the item back! This is absolute the worst customer service of any company I have ever worked with. PLEASE do not waste your money... and btw, I also was charged a foreign service charge by the company after the purchase!

Thumbnail of user lisac1510
1 review
1 helpful vote
  • Send Message
June 17th, 2020

Do not buy *anything* from this company! The photos on their ads are not the same as what they send. Poor quality fabric and tailoring. I literally threw out all 3 pieces, I was too embarrassed to send them to Goodwill they were so sh*tty.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user brianr796
2 reviews
0 helpful votes
  • Send Message
August 3rd, 2021
Verified purchase
• Updated review

Stuff looks nice, Hopefully when I receive it I will feel the same way.
Ordering was easy. The products are nothing like they look on the website. Very cheap. Not flattering when opened. I would not order from this site again. I got what I paid for. Cheap price, cheap product..

Reason I chose this business:

Products looked nice on line. Dresses were shorter and not as full as pictured. Not very happy with products.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Stuff looks nice, Hopefully when I receive it I will...
June 2nd, 2021
Verified site experience
• Previous review

Stuff looks nice, Hopefully when I receive it I will feel the same way.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

I don't know yet, I haven't received anything.

Thumbnail of user aminaw6
1 review
0 helpful votes
  • Send Message
September 21st, 2020

I have ordered several times on this website and have been satisfied with the clothes. This time the blouse that came with me didn't fit me. They responded immediately and resolved quickly. That was more than nice saving me a trip to the post office. Good people in this online boutique.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user missw50
Miss W.
Typically responds within 5 days

How do I know I can trust these reviews about Noracora?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Noracora?