• Noracora

Noracora

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Overview

Noracora has a rating of 3.5 stars from 11,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noracora most frequently mention customer service, online boutique, and good quality. Noracora ranks 8th among Women's Clothing sites.

  • Service
    2173
  • Value
    621
  • Shipping
    642
  • Returns
    449
  • Quality
    4798

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 73.6%
Positive
64
Neutral
6
Negative
17

Instant Feedback

195,031 reviews

796
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How would you rate Noracora?
Top Positive Review

“Love the shirts I bought”

Elizabeth X.
7/22/24

Things were sold out, but I received good service. It took a while to receive my order. But the online representative was alert and helped me thoroughly

Top Critical Review

“Poor sizing and fabric quality”

Julie S.
7/21/24

I thought the website pictures looked great, easy to order. Takes quite a while for your order to arrive. Quality is poor, sizing varies. A med in one top large, second top small. I will not reorder from them again

Reviews (11,534)

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Other

Reviews that mention popular keywords

customer service (1655) return policy (708) shopping experience (2665) return address (138) nora cora (547) return items (348) quality clothing (376)
Thumbnail of user winifredp10
1 review
0 helpful votes
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October 31st, 2020

Buy in this online boutique some very comfortable and fashionable pants. Ideal to dress with casual style and for mountain walks, walks, etc. They look great with black boots and Converse-type sneakers. The fabric is fine for the season!

Thumbnail of user catalinal25
1 review
0 helpful votes
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May 20th, 2020

Honestly, the entire website is very well designed and there is plenty available. The fact that free shipping even comes with tracking is incredible. I placed my first order today and I am very excited to receive everything soon.

Thumbnail of user yerimenk
1 review
0 helpful votes
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April 23rd, 2021

The girls are quick to answer my questions via email, they are very helpful and always go above and beyond to help their clients. I love clothes, and I have literally bought most of my closet from here :)

Thumbnail of user josefinab7
1 review
0 helpful votes
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May 18th, 2020

I have been looking for a special design long dress for months, I read reviews for some and they were all interesting, this store had them all and the prices were very competitive, shipping was affordable. My products arrived well packaged and protected. Very happy!

Thumbnail of user marief122
1 review
0 helpful votes
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December 9th, 2019

I have purchased several items from Noracora over several years. Always great service, fast delivery and very genuine and high quality products. My closet is getting full. I always receive great comments when wearing you garments and accessories. Fun!

Thumbnail of user lenah47
1 review
0 helpful votes
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October 9th, 2020

I've done some shopping online here and the price range is always really affordable for such good quality clothes, so I can always manage the purchase from here when I need it! It is now my favorite website :)

Thumbnail of user debrag237
1 review
8 helpful votes
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December 4th, 2019

I have ordered products twice from this company and have not received a thing. They offered to refund me only 10% of the purchase price, and that's all. So, I am out for the total purchase price with nothing to show for it. Buying beware!

Thumbnail of user mikelep
1 review
0 helpful votes
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October 2nd, 2020

I ordered a dress in May. Still have not received. I have a case with USPS and they flat out say they do not have. When you email Noracora they just respond with they are getting with their logistics department. Contact them back if you have not heard from them in 10 days. After 10 days you get the same response.
I am more mad at myself because after the first "wait 10 days" I ordered another one. Really wanted to wear to a wedding in September. It is now September 1st and that one shows no signs of coming either. So, I have paid for TWO dresses and have nothing! I seriously looked them up to see if they were a real company.

Products used:
I have not received any to use.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Shipping
Thumbnail of user ambarr2
1 review
0 helpful votes
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May 15th, 2020

I bought a dress and was expecting it to arrive by the end of next week as there were delays but to my surprise I received it today! The beautiful dress! However, a minor problem I had was that after the waist of the dress, the inner fabric of the dress was very rough and it irritated my skin a bit due to the sequins. Apart from this, I am more than satisfied with the end result! Xx

Thumbnail of user heraw
1 review
0 helpful votes
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May 14th, 2020

I have bought some dresses and pieces here and each one has been of amazing and amazing quality! I have received many compliments on the dresses, they are definitely true to size! This is by far my favorite online boutique, I will continue shopping here!

Thumbnail of user sharit65
1 review
0 helpful votes
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December 13th, 2022

You will have to pay to ship your returned item to CHINA! The cost is enormous from the U.S., often times making the refund shipping costs more than the cost of the item. They do not have distribution centers anywhere else. Also, the quality is not all that good. I would compare it to the quality of Walmart clothes or worst. Sizes are also not the same in all items. BEWARE.

Tip for consumers:
You must pay to ship back returned items and the cost is prohibitive. You must send to China!

Products used:
sweater, t-shirts

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
The size of items from different styles varies. We recommend you check the detailed measurements in the size chart first. You'll find the size chart under product details. We recommend you compare the measurements with the clothes you usually wear. Hope this will help.

I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~

Thumbnail of user brendab777
1 review
0 helpful votes
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July 21st, 2020

I ordered 2 items over 40 days ago and have not received them. I have tried tracking the items but doesn't show they have been ever received by USPS. I have emailed customer service 4 times and each time get a "stock" reply each time stating that I should receive my items within 10 to 30 days even though i have explained that i have tried to track my items with no luck. I guess i can kiss my over 50 dollars away.

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to keep you waiting for so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. We found that your order was successfully delivered on June 29, did you receive it? We also sent you a message to confirm the status of your order. Please check.

Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user nicolej892
1 review
2 helpful votes
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April 14th, 2022
Verified purchase
• Updated review

So, here's the thing. I was really excited about the items that I ordered (cardigan sweater, two pullovers and a two piece dress). The sale prices were good. Original pricing wasn't exorbitant but I felt like I was getting a deal. CRAP. Total crap. Poorest quality clothings I have ever received. Poorly made, inconsistent sizing and just plain old crap. So, then you want to return it, right? Well, their return address is in China. I'm really not interested in trying to return this crap to China. I'm out $150 or so and considering a lesson learned. This is like that old bit of wisdom that if someone borrows $20 from you and you never see them again, it was probably worth it. Well…. Consider this a cautionary tale and best of luck to you. The final two items arrived and were just as poor quality and inconsistent sizing as the first.

Service
Quality
Thumbnail of user missw50
Miss W. – Noracora Rep

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

I'd give it a zero, but you can't
March 2nd, 2022
Verified purchase
• Previous review

So, here's the thing. I was really excited about the items that I ordered (cardigan sweater, two pullovers and a two piece dress). The sale prices were good. Original pricing wasn't exorbitant but I felt like I was getting a deal. CRAP. Total crap. Poorest quality clothings I have ever received. Poorly made, inconsistent sizing and just plain old crap. So, then you want to return it, right? Well, their return address is in China. I'm really not interested in trying to return this crap to China. I'm out $150 or so and considering a lesson learned. This is like that old bit of wisdom that if someone borrows $20 from you and you never see them again, it was probably worth it. Well…. Consider this a cautionary tale and best of luck to you.

Please list at least one online fashion shop that you are more satisfied with. The more the better.

Woman Within

Tip for consumers:
Don’t. Just don’t. If you have something you want to return, it has to go back to China and they make it very clear that YOU are responsible for the shipping. Also, you can’t return anything marked Final Sale anyway. It’s just not worth it.

Products used:
None of them. Total crap.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lun2
1 review
2 helpful votes
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July 3rd, 2020

The clothes I looked at online from Nora Cora looked great and they are of a style I thought I would like. I ordered 2 items at the beginning of April. After a month and several emails to them I received the items. They never once contacted me or told me when the shipment would arrive. The response to my emails were "be more patient". When I received them I asked for a refund through email. I was told that they would not pay for the return and that the store is in China so it would cost me a substantial amount and suggested to try something else to do with the merchandise, but I could still ask for a return label, but of course it would be quite an expense. The merchandise itself looks very cheap especially the prints on them. I agree with the review that says they wish there were less than one star.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.

We tried to you contact you by message, but we didn`t hear anything back from you. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.

You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

We`ll keep improving our products, delivery and service. Any problems or suggestions, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user lynnh387
2 reviews
0 helpful votes
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July 24th, 2020

BEWARE! This is an unethical company. They do not follow their stated policies regarding processing and delivering their products. Almost 2 months after ordering, I still had received nothing. I sent multiple communications requesting to cancel my order and be given a refund. Noracora responded with ongoing emails stating "your order is being processed". They persisted in these typical but RELENTLESS stalling tactics without any product ever being received or refund given. They then communicated they had shipped 2 items... I ordered 22 items. I never received the 2 items, and they have kept my money for the other 20 as well! As for the 20 items they never sent, they simply sent emails stating they are "on hold" in case I change my mind, as if I would ever shop with this company again, "RUN, BUYER, RUN"!

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user valerief86
1 review
43 helpful votes
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October 5th, 2019

While reading the multitude of bad reviews regarding NoraCora you will notice a few positive reviews scattered amidst the hate mail... Please read these reviews carefully and you will notice they are as fraudulent as the company itself
You can tell just by the way they are written and by the language used that the positive reviews have been posted by the company to steer consumers away from the facts!

Thumbnail of user elizabethr669
1 review
2 helpful votes
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August 7th, 2020
• Updated review

Nora Cora did NOT attempt to resolve the problem. They merely said take down your comment or we will not assist you. I told them NO. If Sitejabber posted the comment that Nora Cora attempted to resolve the issue but I failed to respond then Sitejabber is being dishonest. I have every communication info between them and myself. The Nora Cora is a scam. No it's, and, or buts about it.

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to contact you by messages, but order number inforamtion provided to us is incorrect. We cannot find any records.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Beware... its a scam
June 16th, 2020
• Previous review

Ordered on April 27th. They took the money. I have not received my order. I have contacted them numerous times through email. They reply with fake tracking numbers that neither work on their site nor the usps site. I filed a complaint with PayPal and supplied proof of purchase and proof of attempts to resolve through seller. Only to be told by PayPal to "try to work it out with the seller." Which is what I HAVE been doing for nearly a month. Maybe I should cancel paypal as well.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user pattis107
1 review
12 helpful votes
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May 16th, 2019

I ordered a jumpsuit from this site and it stated you could return it. Yes... you can return it but with the returning shipping cost to China and the custom charges they were going to charge me it would have cost more then the jumpsuit. They offered me a 15% refund instead and said I could have it altered! Are you kidding me! This company is a sham! Quality is awful. I just lost $50... don't be foolish like I was.

Thumbnail of user perlaz2
1 review
0 helpful votes
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February 4th, 2021

Very good material of my skirt, I had no problem with the sizes. What you have to do is guide yourself by the indications of measurements according to size. The design is very beautiful. Surprisingly, the day that indicated that it would arrive. A success without a doubt, it is already my favorite online store!

Thumbnail of user brittanys181
1 review
9 helpful votes
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November 25th, 2019

I can't begin to explain the nightmare, nothing looks like the pictures, the material is horrible, it's absolutely the most horrible quality. The sizing is off and Christine Wu will tell you it costs $50 to return. Do not buy from them

Thumbnail of user odeliam1
1 review
0 helpful votes
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July 21st, 2020

I love buying here because it offers everything from clothing to beauty accessories. Then I can buy my products at once. They provide club member to get discount. It is a very affordable price, I will always recommend it to my friends.

Thumbnail of user jeanm775
3 reviews
0 helpful votes
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May 27th, 2021
Verified purchase
• Updated review

The dress is cute but delivery was quite delayed. Also the dress I received was size Xxl not the medium or large I usually wear and ordered. Sadly it fits. Haven't gained a lot of weight so I think sizing is off

Reason I chose this business:

Cute dress for summer beach to town.

Quality
I think I did not get the discount I was owed
April 27th, 2021
Verified site experience
• Previous review
Thumbnail of user yaninal
1 review
0 helpful votes
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August 2nd, 2020

I have always been happy here. Clothes quality and prompt delivery. You first started using it when you were at home with babies, making it a great way to shop. Babies are 23 and 25, but I still shop with this boutique!

Thumbnail of user delaineg2
1 review
1 helpful vote
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July 3rd, 2020

I ordered over $100 worth of clothing, jewlry and shoes April 16,2020 it is now June 3,2020. No real answer from the email threads, no phone number to call and the tracking system does not work. I would not buy from them ever again.

* Noracora attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rens10
Jules R. – Noracora Rep

We`re sorry to know that you haven`t received your merchandise. Could you please provide us your order number so that we can check and handle the issue for you? We tried to you contact you by message, but we didn`t hear anything back from you.

For the delay issue, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for the inconvenience caused to you. We ask for your understanding in these cases.

We value your business and we promise you that we will settle this matter at the best way we can. Any problems, you can email us at service@noracora.com. We`ll try our best to improve your shopping experience.

Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.

Thumbnail of user mayinw
1 review
0 helpful votes
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April 29th, 2020

I have bought another 2 pairs of pants, they are faithful to the size and the range of colors in the description is perfect: I love the navy blue and metallic gray tones, very versatile for the whole year. Excellent price too.

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Thumbnail of user missw50
Miss W.
Typically responds within 5 days

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