• NULASTIN

NULASTIN

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Overview

NULASTIN has a rating of 3.0 stars from 103 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NULASTIN most frequently mention customer service, brow serum, and skin care. NULASTIN ranks 4th among Eyelash sites.

  • Service
    30
  • Value
    39
  • Shipping
    37
  • Returns
    20
  • Quality
    39

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 0%
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How would you rate NULASTIN?
Top Positive Review

“Youthful Lashes at 50? YES!”

Lori B.
7/21/19

You must get this product. Even if you have tried every product out there! Believe me, I understand. Been there done that. I am so glad I took a step of faith and ordered Nulastin Lash serum. It really does work. Stay consistent in using it! It took a couple of months for my lashes to really be noticeably only longer, but when it happens, WOW! Last time my lashes looked this good, I was in my twenties. Now at 50, I appreciate the quality product that helps me look better. Even without makeup!

Top Critical Review

“Hardly any product”

Sarah P.
6/1/24

Works but you're paying for air and a container. I've used all three lash/brow and hair products. The containers are thick and you can't see how much is there but it's very little. They say a little goes a long way but if the container actually showed how much you got for the price I don't think anyone would buy it. They're taking advantage of people who will pay anything for more hair.

Reviews (103)

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Reviews that mention popular keywords

leah garcia (5) brow serum (4) customer service (4) eye lashes (3) 3 weeks (3) brows (19)
Thumbnail of user priscillab134
Missouri
4 reviews
5 helpful votes
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May 19th, 2021

I've never had such GREAT customer service as I have with this company! I had a little issue with a product I purchased, within minutes they fixed the issue and offered to allow me to test another item. I truly appreciate the customer service support and reps for their quick responses and caring attitudes! I will definitely purchase from them again! 10 Stars!

Tip for consumers:
If ANY issues, contact their Customer Service, they are super helpful and willing to make things right!

Products used:
Lash product

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Thumbnail of user doreend27
Colorado
1 review
1 helpful vote
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November 12th, 2018

I was born with gorgeous long and dark lashes (even had a 5th grade teacher tell me to go to the girls room and wash off the mascara on my eyes... and of course I was not wearing any). But 40 years of trying to look "finished" with my makeup and using mascara had ruined them... becoming short and sparse. I tried Nulastin because I had been looking for a natural solution, so I researched and loved what I read about the ingredients and the company philosophy. I started in early August 2018 and used it two times a day (and I am still using my first tube). My lashes are long, dark, and healthy again... and oh by the way I am 60 and I never ever thought they would look like the lashes of my youth ever again. My lashes look amazing and I could not be happier with my results and have had people comment on them out of the blue. I no longer wear any mascara... and I do not need to!

Thumbnail of user cherylh271
Minnesota
1 review
24 helpful votes
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July 31st, 2019
• Updated review

I have seen some people wondering why the lash and brow tubes are so small. The company explains that they do not package in larger/flashier packaging opting instead to use truthfully sized tubes.
They are the perfect size for tucking in a purse or carry on. My first order of lash and brow lasted 9 weeks! Just one more reason to love this company. I hate opening a package and finding it half full or hollow underneath. This company packages honestly, provides a great product and has made me a believer.

Thumbnail of user leahg28
Leah G. – NULASTIN Rep

Hey Cheryl - Thank you for your comment on this. I really appreciate it.

Customer for life!
July 3rd, 2019
• Previous review

I am so excited and happy to write and let you know of my wonderful results with the lash and brow combo.
I am 55 and due to stress and thyroid issues, was watching my lashes and brows disappear at a startling pace. I tried fillers, volumizing mascaras and brow thickeners. They were terrible as I am not a makeup person. On me, it was so obvious...
Long story short - I ordered the lash and brow pack on May 15,2019. Today is June 29,2019. I started out using it once a day and am now using both morning and night. I am ordering again and also would like to try the skin care products.
Thank you! I can not adequately convey to you how grateful I am to see the growth and fullness back in my lashes and brows. I had to (carefully) wipe away tears this morning when I realized that it was becoming more difficult to get the wand behind my long lashes! I took a before pic and another today. Before pic was June 7, first day of use. After pic June 29,2019 I am wearing ONLY mascara in BOTH pics. That is how far gone my lashes were. Look at them now! Thank you again,
Cheryl Hasbrouck
P.s. I just placed my second order, this time including the skin care products.

Thumbnail of user heathers1125
Pennsylvania
1 review
8 helpful votes
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February 6th, 2021
Verified purchase

My eyelashes are amazing. Even my 12 year old daughter noticed. My brows are coming in great too - still struggling with one spot on inner brows but it's only been 2 months and hair grows in cycles. I also really need them shaped but with COVID I'm not doing that. But the picture speaks for itself. I'm 47.

Products used:
Lash and brow

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Thumbnail of user maureenc102
New York
2 reviews
17 helpful votes
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January 6th, 2019

Not only did I see thickness quickly, but their customer service is fantastic. Better than latisse and faster results. I am a lifelong customer! Kudos to Leah Garcia for making this fantastic product.

Thumbnail of user leahg28
Leah G. – NULASTIN Rep

I appreciate this note so much Maureen. Thank you!

Thumbnail of user pams108
Colorado
1 review
24 helpful votes
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January 24th, 2018

Whew... My eyebrows and eyelashes are lovely, full and thick. I thought this would never happen due to a hypothyroid condition. After diligent use to, I look forward to shaping, tinting and keeping up with the full brow trend. Bonus... no irritation or side effects despite sensitive skin and eyes.

Tip for consumers:
In the beginning I recommend using 2 times per day. As the lash and brow thicken and lengthen you will need to use with less frequency. A good eyebrow tweezing, waxing or shaping makes it all come together beautifully.

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Thumbnail of user jodis32
California
1 review
1 helpful vote
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January 21st, 2018

My incision was really bad and I thought I would have a huge embarrassing scar. I started using Nulastin and everyone is in shock to see the before and after pictures. You can barely notice the scar! I recommend this product not only scarring, but for beautiful skin!
Thank you Nulastin!
Jodi S
Santa Rosa, California

Thumbnail of user leahg28
Leah G. – NULASTIN Rep

Thanks so much for the testimonial Jodi. Did you mean to give the product one star? Or was that how you felt about the hand surgery?

Thumbnail of user melindas32
Tennessee
1 review
19 helpful votes
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June 21st, 2017

I have tried multiple skin care products over the past few years, but was fortunate enough to receive a sample of Nulastin. I immediately added the line into my daily routine and my skin felt amazing after just a few uses. I also used the lash and brow serum and after only 3 weeks had noticeable changes in the length of my eyelashes! I love that Nulastin was created using safe ingredients and am excited about making it a permanent part of my skincare regiment!

Thumbnail of user leahg28
Leah G. – NULASTIN Rep

Thank you Melinda! We shall always strive to exceed your expectations. Please take before and after pictures so we can document the changes. Enjoy the breathtaking transformation ~

Thumbnail of user rebeccad68
California
1 review
33 helpful votes
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May 31st, 2017

I've been using Nulastin as my primary moisturizer (AM and PM) for several months and am amazed at the improvements I've seen to both tone and texture. Truly remarkable results happened following a trail-running fall that literally scraped some significant skin off the right side of my face. OUCH! I increased my application of Nulastin for weeks after the fall, and I can barely see any sign of the scrapes after 7 weeks. It's my new best friend (sorry Edie!)!

Thumbnail of user leahg28
Leah G. – NULASTIN Rep

Thank you so much Rebecca D! The fact that you are a trail runner, connected to your body and staying healthy means the world to us at NULASTIN. We excel when it comes to keeping your skin, lashes & brows BEAUTIFUL despite Mother Nature's elements and hardships.

Thumbnail of user rebeccah264
Alabama
1 review
30 helpful votes
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November 15th, 2018

I am 75 years old and have tried Latisse (you can only get it from a dermatologist and it is way more than Nulastin!) and other eyelash growth products but I decided to give Nulastin a chance and even though it took about four weeks to start seeing results I am still on my first bottle and my eyelashes are amazing! My eyebrows have always been fine but not my eyelashes and now others ask me "what have you done to get your eyelashes to grow like that!" I will continue to use Nulastin and will also give it as gifts to family and dear friends.

Thumbnail of user babettem5
Washington
1 review
0 helpful votes
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July 9th, 2021

I'm so thrilled with the results. My lashes are spectacular! The only problem is that they're white (well I'm almost 70) so I have to put on mascara but several people have asked if I had eyelash extensions on! Now my daughter is using it!

Thumbnail of user lisas541
Georgia
1 review
1 helpful vote
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January 23rd, 2018

I have been using the entire product line since August and have seen amazing results with the lash and brow serum as well as an overall elasticity in my face! The customer service is outstanding and the packaging is very nice. I am truly a believer-- try these products, you will not be disappointed!

Thumbnail of user sherylb168
Missouri
1 review
0 helpful votes
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May 24th, 2021

Admittedly, I was a bit skeptical. I had tried other growth serums and they left my eyes irritated and red. I never even could get to a point where I could get results with other products. After a few weeks of using Nulastin I was already seeing some fuller brows, and after 2 months, WOW! My lashes are getting longer as well, I have gotten a few comments on them from friends. I love this line!

Products used:
LASH and BROW serum

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Thumbnail of user lizj98
New York
1 review
2 helpful votes
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May 20th, 2021

I started using the lash product a few weeks ago and I'm already seeing results! My lashes are looking fuller and longer than they ever have. I've tried other serums before, but never saw results like this. I had a few questions when I first started using the product, but the customer service was great with helping me answer them;

Products used:
Lash serum

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Thumbnail of user mcppatty1
California
1 review
1 helpful vote
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September 5th, 2023

I am 57 and started losing my eyebrows due to menopause. I purchased the eyebrow serum about 1.5 months ago and just ordered another bottle with the eye lash serum. I love this product more than I thought I would

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Thumbnail of user leahg28
Leah G. – NULASTIN Rep

Patty, how awesome, thank you so much for sharing your experience, we love to hear! Please send us an email at customercare@nulastin.com, attention Ami, I would love to hear some more about your experience and share a little NULASTIN love!

Thumbnail of user mollief11
Texas
1 review
2 helpful votes
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May 6th, 2021

I overplucked my brows and college and I thought there was no hope for me. Wow was I wrong. Nulastin is the only thing that works. I seriously cannot believe how much they have filled in. As a bonus, my lashes are incredibly long and thick. I will use this product for the rest of my life!

Tip for consumers:
So worth it.

Products used:
Lash, brow and skin

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Thumbnail of user leahg28
Leah G. – NULASTIN Rep

Thank you so much for sharing, Mollie! We are so happy to hear you are loving our products as much as we do! Your lashes and brows look absolutely amazing!

Thumbnail of user marar31
Pennsylvania
1 review
4 helpful votes
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March 2nd, 2021

I use Nulastin as well as my 90 year old mom and we LOVE this line. The skin care products seriously make our faces look vibrant and moisturized. The eyelash & eyebrow serum do actually GROW your lashes and brows! I can't say enough good things about Nulastin.

Tip for consumers:
The owner goes above and beyond for her customers. She has done her research with doctors and professionals so I trust this product. I also appreciate the love that is put into it.

Products used:
Entire skin care line, lash and brow serum. Going to get the hair line next!

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Thumbnail of user leahg28
Leah G. – NULASTIN Rep

Thank you so much for taking the time to leave us a review Mara! We are thrilled to hear that you and your mom are loving the True You FaceCare Collection as well as the LASH & BROW dual system. We truly care about our customers and appreciate you so much!

We are looking for Real People who experienced Real Results as content creators and collaborators. Would you be interested? Our team can get you more details. Please email us directly at customercare@nulastin.com.

Thumbnail of user cynthiah468
California
1 review
26 helpful votes
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May 30th, 2020

I have only been using this product for just under 5 weeks, and I am so happy I stumbled in the ad for this product! I never leave the ba room w/o redrawing my brows on, but a few days ago I walked out without pencil! I started the product only one of my brows, and another product on the other side. Nothing happening on the control beside but I can see my brows are starting to come in! Hallelujah!
Thank you Leah Garcia!

Thumbnail of user leahg28
Leah G. – NULASTIN Rep

Thank YOU Cynthia. How clever of you to use two different brands to see which one came out on top! Thrilled to know that NULASTIN is living up to the promise. Here's so many more days without penciling in your eyebrows and looking naturally beautiful. Best, Leah Garcia - Founder & CEO

Thumbnail of user jeana341
Texas
1 review
5 helpful votes
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April 5th, 2021

I have found Nulastin for both the lashes and brows to be easily the best growth product I have ever tried.(and there have been many including Latisse). Nulastin also seems to darken my lashes and brows which is a bonus. MY ONLY concern and it is something that stays in the back of my mind and that is whether or not this product actually utilizes any of the numerous forms of prostaglandins(and there are quite a few) to achieve the miraculous results. I would love to know with certainty!

Products used:
Lash and brow serum

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Thumbnail of user leahg28
Leah G. – NULASTIN Rep

Hi Jean! We are so happy to hear that you are loving your results on your lashes and brows! Our products do not contain prostaglandins or any forms of prostaglandins. Uniquely we have five DNA proteins that outperform the aforementioned ingredient. The prostaglandin only addresses the growth phase; our synergistic formula addresses all four stages of lash/brow growth, which is why our results are natural, beautiful and ongoing.

Thumbnail of user sinclairg1
California
1 review
21 helpful votes
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July 29th, 2019

I suppose they were always there, and I told myself they had simply become very blonde. But I was always trying to find the right product to add color or fullness until I tried Nulastin. They are definitely fuller and darker and I don't have to do anything with them. My son (home from college) couldn't believe it. And by the way, I'm 61 years ago of. I'm keeping a stock of this on hand forever.

Thumbnail of user leahg28
Leah G. – NULASTIN Rep

We are so very, very thrilled to read this. Thank you for sharing Sinclair! Here's to continued progress.

Thumbnail of user berylb3
Colorado
1 review
3 helpful votes
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May 24th, 2017

Nulastin exceeded all my expectations! My previously thinning eyebrows, started growing and are so much thicker that I don't have to use makeup! My eyelashes also are noticeably longer. Best of all, friends have been complimenting me on the texture of my skin! They tell me I look great! I will definitely continue using Nulastin.

Thumbnail of user leahg28
Leah G. – NULASTIN Rep

Thrilled for you Beryl! Let's keep those unsolicited compliments coming your way ~~

Thumbnail of user ruthb83
Michigan
1 review
33 helpful votes
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January 20th, 2018

I can now say I "used to have" short, thin eyelashes - because after using Nulastin for just a couple months my lashes are long and beautiful. I have tried all the other products, Latisse, Renew, extensions, you name it; and although it seemed to take just a bit longer for me to see big results, the results have lasted much longer. Nulastin also does not irritate my eyes as Latisse did - no itchiness. This is a great product and well worth the money! Thank you!

Thumbnail of user leahg28
Leah G. – NULASTIN Rep

Seriously Ruth? This is GREAT NEWS! Like you, I have tried a lot of competitive brands and none have the end-game that NULASTIN delivers. One of the reasons for this is that the LASH Follicle Fortifying Serum has 5 active ingredients that focuses on positively enhancing every stage of the eyelash growth cycle: Anagen (30-45 days of active growth stage), Catalan (2-3 weeks transition/regression phase), Telogen (+/- 100 days resting phase) and Late Telogen where the new follicle is formed (reassembly phase). Stay the course. Results over time get even better!

Thumbnail of user alaing7
California
1 review
3 helpful votes
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August 22nd, 2017

I had very short eyelashes, so when I read about this product I decided to give it a try. So I started using it twice a day everyday. So to be honest, I didn't see any changes on my first or second week... but I kept using it everyday. And almost two months after, that's when I noticed the big change in my lashes, they look at least 1/3 longer than what they were before! So don't stop using it, maybe it will take a little bit longer for you like it did for me, but when you see the difference... you will know it was worth it!

Thumbnail of user leahg28
Leah G. – NULASTIN Rep

Thank you Alain G. For staying the course! Too many products promise a quick fix. We aim to make a noticeable difference and keep doing so for the long-term. We are honored to have your support and feedback.

Thumbnail of user donnal152
Colorado
1 review
2 helpful votes
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January 17th, 2018

Ive used another skin care line for 30+ years, so I was reluctant to try anything else but Im so glad I had a chance to try Nulastin! This grandma is seeing smoother skin and a brighter complexion than I ever thought I could. Im hooked on these products!

Thumbnail of user leahg28
Leah G. – NULASTIN Rep

Thank you Donna L. You set the standard for quality, so this review is truly special.

Thumbnail of user mollief12
Texas
1 review
2 helpful votes
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May 20th, 2021

I thought this was going to be a flop. I'm telling you, I could not believe how long and THICK my lashes are. It only took about 2 weeks to have a noticeable difference. I won't need to wear lash extensions any longer because my REAL lashes look like I have extensions on.

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From the business

NULASTIN® with Elastaplex™ Technology transforms the appearance of SKIN, LASHES, HAIR, and BROWS. Products are infused with 5 active ingredients, including patented proteins, antioxidants and peptides that help boost the skin 's elasticity and youthful looking glow; and restore the beauty of visually longer, fuller hair, healthier lashes, and more natural brows.
Formulas have 5 U.S. Patents; are ethically sourced, naturally-derived and Paraben-free. Made in the U.S.A.

Proudly committed to ongoing research and development, made possible from grants with the U.S. Department of Defense (DARPA) and National Science Foundation.

Business History

NULASTIN® | REAL SCIENCE. REAL RESULTS. ™

Youthful skin stretches and regains its shape thanks to elastin, the body’s naturally elastic protein. As we age our limited supply of elastin decreases; eventually leading to the formation of fine lines and wrinkles, dull hair and the look of sparse lashes and brows.

Until now there has been no way to reverse and repair the damage due to lost elastin. Thanks to Dr. Burt Ensley’s scientific research on tissue regeneration, the solution now exists. NULASTIN's Elastaplex™ Technology with Elastatropin®, the precursor to human elastin, links 600 amino-acids in a single molecule with the ability to intensely nourish skin and hair. Elastaplex™ Technology supports the body's natural ability to create elastin and collagen within the matrix of your skin, while nurturing the cells that produce hyper-conditioned, visibly enhanced hair follicles.

Our LASH & BROW Follicle Fortifying Serums and HAIR Vibrant Scalp Treatment address all four stages of the hair growth cycle. Alongside the unique real-elastin (Elastatropin®) protein, the formula is infused with an additional proprietary recombinant DNA designed keratin (Keracyte®) protein, which is a major component of healthy hair. Our perfect blend also includes a keratin rich peptide (Myristoyl Pentapeptide-17), a high-purity fibroblast (FGF®), and a Beta-3 fatty acid (EPA Lipid). The net result is longer, fuller, more natural lashes and brows.

Our Rejuvenating Facial Moisturizer with Elastaplex™ Technology contains ProliSel®, a unique formula that delays the look of aging by protecting against oxidation and damage caused by free-radicals. ProliSel is a source of bio-available Selenium, associated with amino-acids L-proline and L-cysteine, which visibly reduces dark spots and helps protect skin against the sun’s damaging ultraviolet radiation. The synergy of our Rejuvenating Formula’s five active ingredients allows you to truly Reinvent Your Skin and Enhance Your Lashes and Brows.

Company Representative

Thumbnail of user leahg28
Leah G.
Founder & CEO
Typically responds within 2 days
NULASTIN Founder & CEO, Leah Garcia is an award-winning TV host and former professional athlete. Having spent her life in the great outdoors, exposed to the elements, she found herself searching for a skin care regimen to keep her camera-ready. Leah's criteria was pretty specific: Performance based, results oriented, ethically derived.

Through mutual friends, she met microbiologist Dr. Ensley in 2005. A close friendship and professional collaboration formed between the two. Leah, who suffered facial paralysis (Bell's Palsy) when she was 28 years old understood firsthand the importance of skin elasticity. Doctors warned her face would continue to deteriorate as she aged, and the Bell's Palsy asymmetry would follow her for life. She began using Dr. Ensley's elastin replenishment skin care formula at the age of 45 and was awestruck by the results. Soon after, Leah was presented with the first eyelash and eyebrow serum containing Dr. Ensley's unique Elastaplex™ Technology. Voila! After years of searching, she had found THE PERFECT SOLUTION to give real people, real results, based on real science.

Headquartered in Boulder, Colorado, Leah is committed to a product line that is cruelty-free, naturally derived, naturally-sourced and clinically tested with proven safe ingredients.

Before NULASTIN, Leah established herself as an integral part of the direct-to-consumer sales industry, representing advanced-science/fitness companies as the product spokesperson on Home Shopping Network and long/short-form infomercial/web sales. She recently retired from CBS and CBS Sports Network as the sideline reporter for the Professional Bull Rider’s Tour.

From 1992 to 1997, Leah raced mountain bikes professionally in Europe and the United States, winning championship titles, including Basque National Champion (Spain) and North American Mountain Bike Champion. She was a member of the U.S. National Team squad representing the United States in the 1994 World Championships. She remains the only American woman to have competed in the prestigious Mountain Bike Tour de France (Le Tour VTT).

In 1998, she founded Naturally Caffeinated, Inc. She is the producer of Leah Garcia Fitness, on-demand workout videos, and has published two fitness-related instructional books for Globe Pequot Press.

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