Nutri Essential

How is it that Nutriessentials.com shows a product as available, take your money and when you reach out to them after 10 day and have not received tracking info on your order, they tell you that the item is not in stock. Even till this date, the website still shows it as in stock. I contacted them to ask for a refund and they tell me they will give me store credit. Why would I buy from a company that does not deliver and has such shady practices? Buyers beware, do not shop here as they will take your money and ignore you.

I purchased a product May 18th. They told me that it had been shipped. I kept asking for the tracking number. Then they told me that in fact the product was out of stock. Some days later, a different agent sent me a shipping number, May 31st, but the USPS tracking number has not shown any movement since June 3. I have repeatedly asked for a refund. I wrote a review for the Better Business Bureau, which they refuted, and the Better Business Bureau investigated and substantiated my claim. Do not buy from them.

I recently had an issue with a delayed delivery of a product I purchased from Nutriessential.com, and initially, I was quite frustrated. However, my experience since then has completely changed my perspective on the company. Nutriessential.com went to great lengths to address my concerns and ensure my complete satisfaction with their service.

The customer service team demonstrated an outstanding commitment to resolving my issue. Special thanks to Rachel King, the Customer Service Director, who was incredibly responsive and attentive throughout the process. Her dedication to customer satisfaction is truly commendable.

Rachel and her team took the time to understand my situation and worked diligently to resolve it promptly. Their efforts reassured me that Nutriessential.com genuinely cares about their customers' experiences and is willing to go the extra mile to make things right.

I am now a very satisfied customer and will continue to shop with Nutriessential.com, confident in the knowledge that they stand behind their services. Thank you again to Rachel King and the entire Nutriessential.com team for your exceptional service!

I bought some supplements and they never arrived, I sent them several emails to request information about my package. They tell me I have to contact customs! That awful! It's your job because I paid for the shipping! Definitely be careful, do not buy from this site.

If I could have left zero stars I would have. I am still waiting 5 months later for a supplement I ordered in January of 2024 and we are in May. After many attempts to contact them, they make excuse after excuse for not being able to respond. I wanted a refund and they stopped answering my emails. They do not let you add comments on Instagram because they know it will be full of negative feedback.
I work hard for my money. Although it was only 70 dollars and not more that I spent, they stole it. I didn't get what I ordered and they are running and skipping all the way to the bank because I was stupid enough to not so my research about this lie of a company.

I have received my products within 2 days expedited shipping without any extra shipping charges. I have ordered several products by the brand Pure Encapsulations, Victoria helped me through Process. Thank you so much for helping me out and I will definitely order again!

I ordered some Wobenzyme N, waited and never received so I reached out and was told they won't be in until late April, in the meantime I found elsewhere to purchase the product. I reached out for a refund and that is where I'm at now. Very poor communication still no refund numerous emails about how they are reviewing my case, very very hard to work with. I will not use again. They seem to be an overseas company do be very careful if you do business with them. I highly recommend you do not.

It was very difficult to track my order. The USPS tracking number never shows any information. The customer service was not helpful because they were all the time asking me to refer to the tracking number. But no update on the website! I finally received the parcel 19 days after, I ordered.

Don't trust this company Nutriessential.com, it is 100% scam. I wish I could add a picture of the products but all they sent me was an envelope which had tracking to prove they sent something. Ripped me off over $300

I ordered a product and it has been more than a month since I placed my order. There is no update and no response about where the heck my order is. This seems to be a scam.

Somebody please tell me where I can complain about these guys or write reviews which are visible to everyone. I don't want others to fall prey to this fake website.

I have ordered here for several times and I can say that the supplements are of a good quality first. And second, I never had issues with delivery. The parcel comes in time and very fast.

NutriEssential.com provides a great online shopping experience, top-notch customer service, and a range of quality products, making it a go-to destination for those looking to enhance their well-being through herbal supplements. Also shipping times were good and I can't complain.

Without a doubt, Nutriessential is a game changer. Their supplements are of the highest quality, and their supplement line meets a variety of health requirements. Customer service is also excellent. Everyone I spoke to was so kind and helpful when I had trouble with my order. And I've noticed a significant increase in my energy and overall wellness since using their products! I wholeheartedly recommend Nutriessential to anyone looking for effective, high quality supplements.

I placed an order in October (order #*******) for over $500 worth of supplements. After 10 days without any news, I contacted the customer service again and they explained that my products were not available. I was then offered a refund or to choose other products. I immediately asked for a refund which I am still waiting for 4 months later.
Customer service told me several times that my refund was in process. But I never received anything and the support ended up not answering me anymore. I am desperate about this situation. The amount of money stolen is huge for me.

Never order from them.

Nutriessential, I remain at your disposal so that the refund can finally take place. I will then withdraw my review.

I purchased a product back in April and we are in July and I keep getting promises and excuses after another. It is ridiculous how they are still claiming to be wanting to make things right with expedited shipping and nothing. I am disputing them and there is no doubt they are a fraud. I can't even get a phone number to talk to a representative it's all been through email communication. Buy somewhere else don't waste your money and time.

Scam company! Florida address listed in website is fake! I made an order for $242 on 1st May. It is now 4th November 6 months later and I never received the item. I chased repeatedly and received a vague sentence at 2 months "check with local customs" with no tracking or ID or information on how to do so. I was then ignored until I started leaving negative feedback. I now receive vague sentences refusing to issue a refund. Cannot find any company registration details to report them. They are a scam outfit - search reviews https://g.co/kgs/wGsi5m such as these -also attached - stealing money from many people - suspected to be in India. I have no money and to lose this with no recourse is devastating

If I could give this company zero star. I would! They are such unprofessional. Making things so hard for a customer. I regret making a purchase from here. Which I tried to rectify by sending in a cancellation email but they were quick to assure me the order had already shipped. And when I am trying to return the order they are charging me 25% restocking fee and q7$ For (re routing?/ not sure what they is). So basically they are telling me you can't return the order that I never used! So disappointed. Lost 110$ to this company

Beware of this company! I have been waiting for my order since December 2022 and it is now February 2023. Customer support have just given me the run around by email when I have asked for proof my order has shipped. Worst of all they haven't offered to give me a refund. I have asked twice by email for a refund and am yet to receive it. Appalling customer service that poor communication with new customers.
Don't buy from them!

I bought and payed a number of dietary supplements and they were supposed to ship my order.
After more than 1 month nothing were delivered to my address nor they want to refund me.
No replacement possible.
It's a fraud
Pay attention with this company

Will not answer phone, emails, they will take your money. Now I must call my credit card company what other option am I left with. Do not make the same mistake I did.
Update: they did refund my money, after emailing them I was filing a complaint with the bbb and would be leaving reviews all over the internet, the product I purchased still shows it's available on the website when it clearly is not and hasn't been for some time. They also called me several times asking me to remove this review and had several excuses as to why they never delivered the product or refunded my money. The person handling my order no longer works there/they didn't have my email address. I am just thankful I did get my money back.

I found this site when I was looking for a supplement that was/is currently hard to find because of it's immune support properties. So, when it showed that one of these products were in stock, I ordered several. After waiting several weeks without receiving anything or any emails from them, I sent them an email. Two days later I got a response that the product was on back order and would be coming in the end of the month (Oct.) and shipped in order of orders received. Towards the end of Nov., still nothing, I sent them another email, this time i haven't gotten a response. I also made the mistake of placing another order with them that day that hasn't come. They also have billed me for products that I haven't received. I sent them another letter today, who knows if they'll respond?

Nutriessential has been my site of choice for my probiotics for many years! Their prices are fair and they always have a bit of a discount code you can use (every little bit helps :) The products I order get to me super fast and with ice packs (if needed). Tracking and customer service are also good!

I placed a pretty large order and received it. It finally all came in. My patrons came for their appointments and were muscle tested for the specific items ordered for them. Only 1 of the clients was totally compatible with what was ordered for them. So about half the order is waiting on a call to help through the process of sending back.
I marvel when ther is always someone ready tontake ones money, but no concern for helping out when there are issues concerning returns.
I also was notified by Health Concerns that Phellistatin is now available and wanted to get that in exchange for some of these items that are not compatible with my clients. And I am not sure why as I muscle test strong for the ones I need and have 2 clients that muscle test strong, while the rest do not and it is harder on the body to take something not compatible as taking nothing at all for the issues.
None of the containers have been opened or had the plastic seal broken as opening is not necessary for muscle testing so I would like to get this cleared up and I have them in a container awaiting a resentative to help me reverse this process.
I hope you are a company that is there in the good times and bad.
I left a very detailed item list and explanation of what I could not use and it would then show what was kept.
So I would appreciate a call as soon as possible as I am leaving town for 2 weeks late this afternoon.
Thank you for you time and all your help.