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Nutri Essential has a rating of 2.5 stars from 253 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Nutri Essential most frequently mention credit card, tracking number, and several times problems. Nutri Essential ranks 24th among Vitamins & Supplements sites.
This company responds to reviews on average within 8 days
I recently had an issue with a delayed delivery of a product I purchased from Nutriessential.com, and initially, I was quite frustrated. However, my experience since then has completely changed my perspective on the company. Nutriessential.com went to great lengths to address my concerns and ensure my complete satisfaction with their service. The customer service team demonstrated an outstanding commitment to resolving my issue. Special thanks to Rachel King, the Customer Service Director, who was incredibly responsive and attentive throughout the process. Her dedication to customer satisfaction is truly commendable. Rachel and her team took the time to understand my situation and worked diligently to resolve it promptly. Their efforts reassured me that Nutriessential.com genuinely cares about their customers' experiences and is willing to go the extra mile to make things right. I am now a very satisfied customer and will continue to shop with Nutriessential.com, confident in the knowledge that they stand behind their services. Thank you again to Rachel King and the entire Nutriessential.com team for your exceptional service!
I placed an order and paid including shipping and then I get an email about extra charges, not only that, they took these charges out of my account, without asking me. I had very little money in my bank so this stung. I sent them emails that they haven't replied to as yet, and yet they replied to the review defending themselves, and im still not sure if I'm getting my product, which was a product to maintain my health.
I ordered some products with $50 cost, on May 26,2021, and it's July and still did not receive the products! So I don't recommend this site
I found nutriessential after searching a lot on the internet and bought supplement from them. It was good experance and would recommend this website.
AVOID LIKE THE COVID! Website shows products in stock that are not, then you have to fight with them via multiple phone calls and emails to get your refund which takes AT LEAST 30 days. SCAMMERS.
They sent me a refund. I must still say I unfortunately would not buy from them as it took them 3 business days to respond to my initial inquiry.
This product has been in Back order from manufacturing that is the reason we have not sent it, but in any case we have refunded u for the product.
I have tried to contact the customer service for nutriessential.com for 3 days straight. They say they will contact you within 24 hours. I have yet to hear back. They still have not sent out my product. I am starting to wonder if this site is even legitimate. I am going to give them another day or two, and then file a fraud claim.
Easy to order. Alwas find my supplements here of high standard. Excellent services as always. Highly recommend to everyone
This is thecbest place to buy Supplements.
Most of the items shipped the day after the order.
They carry good quality product.
Products used:
Allergy Research group Thyroid Natural glandula
As Nutriessential provides me a lots of products in their list, It is easy for me to choose required supplement for myself.
Always perfect and fast shipping. I got my product in 2 days and I get some relief. So wonderful. Will shop again!
I bought creatine from them more than 4 months ago and it was never delivered. Every time they give me stupid excuses
It's a fake site, I've never received my order or the refund, when I ask for the refund they don't respond
Tip for consumers:
It’s fake
Products used:
I never received it
We have bought food, supplements and essential oils from this company for over a year and have been very satisfied.
I was in doubt regarding my products the I called to customer care. Lisa helped me. I am very happy.
Took a few days to dispatch my order, but Covid, so other than that I received my order and it was what I ordered. No complaints! Highly recommended
Excellent choice of products, which are high quality and some of he best tasting around and even better delivery.
It was arrived really so fast never I expected
And Protein and Cookies's taste was good. Go for this
My wife and I have been their customers for many years orderding their Seroyal Unda products and we have always been very contempt with their products and service.
I am very pleased with your service so far. Very good quality products. Your efforts are really appreciated and I received the replacement.
I submitted my order in 30th jan, till today I haven't received my order!
There js no tracing option available. DO NOT ORDER FROM THEM!
لحد يطلب منهم نصابين الله لايوفقهم..
I recently placed an order for multivitamins from this seller, and I'm deeply disappointed to say that I never received my order.
Products used:
i never recieve it
Hi Siham, please help us with your order number so we can look into it and better assist you.
Great Company with great range of products. Free and fast shipping. Got y products delivered in two days
Their customer service is terrible and their prices WAY out of line with others!
Am tired of dealing with them... Never again!
Tip for consumers:
Don't buy from this company!!!!!!!!!!!!!!!
Products used:
qualia night...just 20 capsules (which is around 5 servings for $33!!!!!!!!!!!!!!!!)
Nutriessential always has a great product and always delivered on time or before it is scheduled to arrive. Great prices. Great website
I spoke with John from customer service about my order as I was worried it was lost, and he was really helpful!
We have been customers for many years and have been very satisfied with the product offerings, pricing and expedited shipping service
Gain trust and grow your business with customer reviews.
We provide professional supplements from brands trusted by doctors such as Douglas labs, Pure Encapsulations, Seroyal Genestra, Seroyal Unda, Metagenics, Gaia, Pharmax, Innate Response, Integrative Therapeutics, etc.
Elena not sure if you are a customer or a competitor who trying to tarnish our image since we have mostly positive reviews. We have been in business for over 16 years now and have over 150,000 customers with very high retention rates. We also include backorder products in our shipping policy the following statement in our website: Some popular products can become on back-order the day we try to place them with manufacture so we will reserve them for you and once they become available you will be a priority in the waiting list to receive them and it will be shipped directly to you from the manufacture or their main distributor with expedite shipping. However anytime you wish not to wait for them then please notify us and we can cancel your order immediately and credit back your account.