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NZSale has a rating of 2.9 stars from 673 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NZSale most frequently mention customer service, store credit and commerce commission. NZSale ranks 2nd among Flash Sales sites.
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Buying online takes the hassle out of shopping. I look forward to receiving the emails daily and scrolling through to see what's on offer. A chance to purchase goods at discount prices and delivered right to your door
I've had several experiences with NZ Sale, I must say I've not been disappointed yet! More times than not I'm actually surprised how reasonable the prices are for what you get! Keep up the fantastic work!
Totally stoked that I found out about nzsale it's been absolutely amazing, good quality, good prices (:
I have purchased from nzsale numerous times and have got my money's worth every time. I can search all around and they come up with the best prices. Only trouble with site is I always want to buy more
Great deals everyday. Prices are according to my budget. Orders are always reliable and on time at the door step. Advertisements are for all age range and for several categories. I love NZSale.nz. And even my friends have started to buy things from NZSale after seeing my products I bought.
I bought many things and many times from nzsales, never a failure, worst time was coat I bought was too small but posted back to depot for credit was pretty smooth.
One suggestion though is more accurate size info.
I was really pleased to be able to get my favourite perfume Fidji on NZ Sale as I can't get it any where and at a great prise, also the duvet cover I got. The service is great with no hassles and I have reckommend NZ Sale to all my friends.
I've always been happy with my purchases from NZSALE, I feel like I'm getting great deals on all the best brands and that's important to me.
I found heaps of gift ideas on this site for Xmas and always have a look through when I get the emails in case there's something I want!
Great bargains, good brands. But lots of junk too, possibly too many sales? Have had excellent customer service when I've had enquiries about orders.
There is always heaps of choices when shopping on NZ Sale, with the confidence that you can return the items if they don't suit.
Interesting sale, good prices but way too long to wait to get items. Would be nice to have better communication regarding dispatch times.
Hello there Demie. We appreciate hearing from our customers, and we will be sure to pass your feedback down to our teams, as feedback such as yours is imperative to allow us to grow moving forward. If you ever have any confusion regarding this dispatch of some items, feel free to call us on 04 971 7258, weekdays, as our team would love to give you a hand.
Brilliant service, I ordered something that wasnt right when it arrived, and accepted return without any problems
Always inspired by the creative choices available and the geographical sourcing is intelligent and displays a finesse in understanding quality. On the rear occasions a product fails to perform the company is swift to respond and re absorb the product offering immediate credit to re select a more suitable item.
Always a pleasure shopping with nz sale. The products are of great quality, are delivered when they should be and are so much cheaper than retail! What more could you want!
I have used other online shopping sites, but find nzsale is much better at communication and after sales service.
Sometimes disappointed to receive email to inform out of Stock when already paid for.
Over the past several years I have purchased numerous and varied products most of which have not been available locally. These have included mens and womens clothing, art materials and toys, for both personal use and as gifts. The quality of the merchandise is first class and exceptionally well priced. Ordering is quick and simple, and easily tracked. Whether sourced from Australia or the USA the well packaged goods have always been as described, the clothing perfectly sized, and delivery has always been within the designated timeframe. I have never needed to utilise the Returns facility. Overall, shopping with NZSale.nz has always been a premium and satisfying experience.
I have had a very fantastic online shopping on NZsale
I love shopping through NZSALE.co.nz
I love the variety of products and brands. But quicker delivery times would be much better.
Answer: Hello Michelle, Thank you for your message. Can you please advise the order number and I will help check on it for you?
Answer: Hi Jaroslav, thank you for messaging us. I am sorry for the delay. The order has been dispatched today and you can expect them soon.
Answer: Hi Akeneta, thank you for your message. The item has been dispatched and you can track the item on https://www.nzpost.co.nz/tools/tracking/item/LZ977707109NZ.
Answer: Hi Katey, thank you for your message. Could you please let me know the order number and I will check further for you. Hope to hear from you soon.
Answer: Hi Sheryl, thank you for your message and I am sorry to hear that you have not received a response for your queries. Could you please send a photo of the item received that shows the size to attachment@mysale.com. Please include the order number as well. Looking forward for your reply.
Answer: Hello Tania, Thank you for your question.To use a store credit, promotional code or voucher simply browse our sales: 1. Add your favourite items to your cart 2. Click "Äpply Voucher" at the payment details section 3. Select the amount you'd like to redeem which is available in your account during the checkout stage. From here, we'll deduct the value of the credit from your order. You can view your available vouchers and their expiry by visiting the My Vouchers section of your Account. Please note that vouchers can only be used on sales event items and not their postage. Any leftover or unused vouchers will be reinstated on your Account. Be sure to keep note of the 'use before' date that is listed on your Account to avoid missing out! Should you apply a voucher to your order and not complete the transaction, it may take our system up to 15 minutes to refresh and to return your voucher back to your account. Make sure you click on the voucher before you confirm payment as it's not possible to add a voucher after you've completed your order!
Answer: Hello Shipra, Thank you for your question. I apologise for the delayed reply. You can find our return policy here: https://www.nzsale.co.nz/ReturnPolicy.aspx?cid=10
Answer: Hello Oskar, thank you for your question. I apologise for the delayed reply. All information on product is available on the website under the product information.
Nzsale is the leading online shopping club in New Zealand and your doorway to affordable designer fashion. Every day we host sales for the top fashion brands in the world. Nzsale members can access these sales and enjoy savings of up to 80%
Good afternoon, Amy. I love hearing honest reviews which details both positive and negative experiences, as they are some of the most valuable reviews we can receive. I will be sure to pass on your feedback regarding the volume of sales in the hope that my team reviews it, and makes improvements moving forward. Thanks again, Jack.