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  • Oakley

Oakley

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Overview

Oakley has a rating of 1.2 stars from 54 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Oakley most frequently mention customer service problems. Oakley ranks 165th among Sunglasses sites.

  • Service
    27
  • Value
    29
  • Shipping
    17
  • Returns
    23
  • Quality
    27
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
14
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How would you rate Oakley?
Top Positive Review

“Top quality eyewear”

Casey C.
6/20/16

Oakley sunglasses are supreme quality and durable eye wear made with vast array of styles to fit your needs. They offer a great selection of clothing, bags, eye wear, and great sales if you are on a budget. I highly recommend Oakley for the high level of craftsmanship that goes into creating an Oakley product! A+

Top Critical Review

“Hard to understand how a simple prescription order can go awry...”

tom C.
3/25/24

My prescription was submitted along with the frame style Half -Jacket--- I get the complete opposite after a 14 day wait. WHAT a joke. What used to be a storied iconic brand has faded into retail obscurity - a sad tale indeed.

Reviews (54)

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Reviews that mention popular keywords

customer service (12)
Thumbnail of user leen237
Vermont
1 review
1 helpful vote
  • Send Message
September 30th, 2023

I got This Sale in my email on oakleys, i have a set of holbrook oakleys i like them a lot,so i ordered a new set.when i oppened them up they were super light and cheaper quality than the ones you get at the rest area on the threway,i pulled my old ones out of the truck mine were metal braced with screws, the new ones are junk, i also wanted the purple lens they sent me pic of, i ended up with grey,i also ordered the wire holder to keep them on that was junk too, Do yourself a favor stay Away from this company, my reciept says Luxottica of america DBAOakley Direct JUNK JUNK JUNK

Tip for consumers:
they are Junk

Products used:
sunglasses

Value
Shipping
Quality
Thumbnail of user scottb2452
Michigan
1 review
0 helpful votes
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May 18th, 2022

I will never again buy OAKLEY SUNGLASSES! The finish on my lenses is crackled. I have several Ray-Bans that I purchaed DECADES ago, and never had the lense crackle. BOO!

Thumbnail of user johnw1458
Australia
2 reviews
1 helpful vote
  • Send Message
December 5th, 2018

Great glasses, I like the option to create them by myself.
It really good for surfing or other active kinds of sport.

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About the business

Sunglasses, Goggles and Apparel for Men and Women Available on Oakley? USA Official Website. Free shipping and returns.

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