Octotasker HR has a rating of 4.5 stars from 17 reviews, indicating that most customers are generally satisfied with their purchases. Octotasker HR ranks 5th among Outsourcing sites.
Daniel and Vjosa have been a pleasure to work with, every step of the process they helped us find the right person for the job, and went above and beyond getting cold calling training specific for our industry niche. Things took a bit longer than expected because of our specific requirements, but we were kept in the loop the whole time. Highly recommended!
They talk very nicely and build up high expectations,but then leave with money when cannot deliver what was promised. Out of hired 3 contractors they delivered only 3 candidates that did not have neither the skill, nor the motivation to complete their work hours and put in thought into their daily tasks. The employees were horrible, fired, and were not replaced as was promised, so we're left with money stolen and 0 employees hired. The employees even got their payment for the slow and ineffective work, and left happily. Same with the octotasker - they got their payment and bailed when they had to deliver. Horrible service. Other people after my public post also reached out and mentioned similar situation with the same company. Avoid at all costs.
Daniel and Vjosa have been a pleasure to work with, every step of the process they helped us find the right person for the job, and went above and beyond getting cold calling training specific for our industry niche. Things took a bit longer than expected because of our specific requirements, but we were kept in the loop the whole time. Highly recommended!
I used to use Upwork to hire freelancers but it became ever more difficult to find good candidates for my VA roles. The trouble is Fiverr and Upwork have no screening methods leaving me to feel like a recruiter rather than a business owner. For the same price Octotasker screened the candidates for me and provided exactly what I wanted.
I hired x3 and they are still with me now. One has gone full time and the other two are still freelancing.
Been working for this company for a few months now and can say I have never herd of anyone having any issues with payment among the staff. The company is not perfect there is some strict guidelines but if you are looking for a work from home opportunity and weekends off... this is the place to be.
They talk very nicely and build up high expectations,but then leave with money when cannot deliver what was promised. Out of hired 3 contractors they delivered only 3 candidates that did not have neither the skill, nor the motivation to complete their work hours and put in thought into their daily tasks. The employees were horrible, fired, and were not replaced as was promised, so we're left with money stolen and 0 employees hired. The employees even got their payment for the slow and ineffective work, and left happily. Same with the octotasker - they got their payment and bailed when they had to deliver. Horrible service.
Other people after my public post also reached out and mentioned similar situation with the same company. Avoid at all costs.
Tip for consumers:
AND DID NOT GIVE A REFUND!!!!!!
Products used:
Hired 3 emplyees and got 0.
Octotasker exceeded my expectations in building an exceptional team of appointment setters. Their professionalism, efficiency, and ability to provide quality candidates were outstanding. The results speak for themselves, and I highly recommend their services to anyone seeking top-notch recruitment solutions.
Tip for consumers:
It is very rare to find people who are this good.
Products used:
VA Recruitment, Training, and Consulting
I have worked with this company now going on 6 months. They are extremely knowledgable and have essentially the best english speaking VA's I personally in my 15 years of hiring overseas have seen.
There crazy intense vetting process ensures that the VA's are top notch.
Don't get me wrong though, they are definitely expensive, but they are so worth it. Would you rather spend $5,000 on bad hires or a few hundred on ensuring you get the best of the best...
Don't make the mistakes I made and try to figure out which VA is going to deliver. Spend the couple dollars and get one that can actually do what they say.
Tip for consumers:
FREAKING AMAZING COMPANY!
Products used:
VA Consulting.
I've rolled with different BPO Companies that often exceeds promises from reality. Ideally, the clients are always right but not with Octotasker. Because here, they value people and always make sure to keep their employees' integrity and confidence intact and help them strive better by not telling what to do but by showing it.
I have been working for the company for a while now, and have previously worked for the founder before. I have never had any issues with the company nor the clients we maintain. Like every company it has it's flaws, but eveyron in the company is focused everyday on improving and growing the company. I have always been treated with respect and have always been paid on time and accordingly. Professionally I have grown as a person, and have learned a lot while working here! For applicants and potential clients I can't recommend this company enough.
Working with this team has been an absolute pleasure! I cannot express enough gratitude for the outstanding experience I've had. From start to finish, they have demonstrated unparalleled speed and clarity in their processes.
The team's efficiency is commendable. They waste no time in delivering results promptly, which is crucial in today's fast-paced environment. It is evident that they prioritize their clients' needs and work diligently to meet and exceed expectations.
One of the standout aspects of this team is their exceptional clarity. They communicate effectively and ensure that all steps of the process are easily understood. This transparency eliminates any confusion or ambiguity, allowing for smooth collaboration and a clear understanding of the project's progress.
Moreover, I want to extend my heartfelt thanks to the entire team. Their dedication and professionalism have left a lasting impression on me. Their promptness, coupled with their transparency, has made my experience with them truly remarkable.
I highly recommend working with this team to anyone seeking a reliable and efficient partner. They are undoubtedly the epitome of excellence in their field. Once again, thank you to the entire team for their outstanding work. I am incredibly grateful for the opportunity to collaborate with such a remarkable group of professionals.
I came to * and paid for 3 VA placements. The first set of 2 he tried to send to me - one didn't even show up and one left after a half day never to be heard of again. Neither of them ever did any actual work for me. He got 3 more weeks later. Two of them said they had issues with the pay, one of the two couldn't work the hours I'd laid out that was made known to Octotasker multiple times, she also had another job and couldn't work full time. So now it's 50 days later and I have 0 candidates. I asked for a refund. I was very very patient with them through all of this. They declined, stating "We do not work for free"... that's fine, however if you don't place me with candidates I paid for, its FRAUD. I paid for a service, it was not fulfilled. I have no interest in working with a company that continues to waste my time, and can't find 3 people to work.
They always had excuses. Saying anyone that doesn't want to work will make any excuse. Well isn't it your job to weed that out in the hiring process? That's WHY I hired you - to deal with that. I have never had this many issues hiring on my own. I would never recommend them to anyone, unless you want to be out money and not get any of your roles filled.
*Personal information redacted by admin
Been working with Octatasker 1 month and it has been great! They are very good with helping you out as an employee and payment have never been an issue!
Found what I needed to help my business through Octotasker. The owner of the company was very excited to help my business. Very professional and polite.
After meeting the owners and going through their sales pitch, they severely over-promised and under-delivered. * talks a big game upfront, but failed to provide a trained VA in a timely manner. We were promised a VA within a week, and didn't receive one until after we complained about a breach of contract. That is, they never provided a trained VA, they never went through the contracts, processes and expectations, and they continuously made excuses as to why the VA assignment was delayed.
More importantly, * went on an unprofessional tirade, personally attacking my partner with degrading and condescending comments about us. Furthermore, the first indication of shady practices was the requirement to wire transfer funds vice a credit card. At the "threat" of exposing them, they stated it was a termination of the contract, with no refund. HOWEVER, they deceptively scheduled a VA onboarding appointment the next day and sent us their SOPs, to present the appearance of contract fulfillment. NOTE: This company is not listed on the BBB, which should also be an indication of their legitimacy. BUYER BEWARE!
* redacted by admin
Tip for consumers:
DON'T--BUYER BEWARE!!!
Products used:
Virtual Assistant
Leonard,
I'm sorry to hear that you were disappointed in our service. We strive to exceed the expectations of our customers during each and every visit, and it looks like we missed the mark here.
Please contact me at 727-337-7884 or daniel@octotasker.com to further discuss your experience and to allow me to personally address your concerns at your earlier convenience.
Sincerely,
Daniel Jones Sr.
I am a employee at Octotasker and they are the best online employeers I come across. The management team is awesome and I would advice any and everyone to apply for a job at Octotasker.
Was referred to a few people in the agency space. Was able to get us a rockstar in less than 3 day. First day Sarah booked 8 appointments.
Tip for consumers:
This team rocks.
Products used:
VA Hiring
Octotasker was able to get me a contract job and I got paid without any hassle. I must commend their good work and professionalism.
Octotasker literally provides Virtual Assistant Classes prior to hiring and it helped me land numerous gigs with their clients.
Thank you for sharing your feedback. We understand your concerns and appreciate the opportunity to address them.
At Octotasker, we prioritize creating a positive and supportive work environment for both our clients and the virtual assistants we place. We understand that you came to us because you were having trouble retaining employees with your previous recruiting agency.
During our discussions, we emphasized the importance of treating your team well and fostering a healthy working relationship. We stressed that mutual respect and professionalism are key factors in retaining talented virtual assistants. It is essential to create a positive work environment that promotes productivity, engagement, and job satisfaction.
While we made every effort to find 3 suitable candidates who aligned with your requirements, it's important to acknowledge that the virtual assistants we placed have their own expectations and preferences. Unfortunately, 5 out of 6 virtual assistants that we placed did not feel comfortable working in an environment where they experienced rudeness and condescension.
We took immediate action when we became aware of the poor treatment the virtual assistants received. We replaced a total of 3 virtual assistants who decided to leave due to the unfavorable work conditions. Additionally, similar issues arose, and 2 more quit for the same reasons. We offered to do a 3rd round of replacements in an effort to address the situation as per our replacement guarantee and replace 2 virtual assistants as 1 was hired.
After you requested a refund, we explained our no refund policy which was disclosed on the hiring strategy call, service agreement, client intake form, and client success call. We emphasized our commitment to finding replacements who would be more suitable for your company culture. Our intention was to work with you to resolve the issues inside your organization and find virtual assistants who would thrive in your work environment but REFUSED your request to exclude people of color in our hiring process.
However, we understand that you decided to discontinue our services and blocked our communication channels. We respect your decision, but we want to reiterate our belief in the importance of non-discriminatory hiring and treating your team well to create a positive work environment.
Once again, we apologize for any inconvenience caused and we wish you the best in your future endeavors.