Offerpad has a rating of 2.4 stars from 67 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Offerpad most frequently mention real estate, closing date, and low ball problems. Offerpad ranks 693rd among Real Estate sites.
Offerrpad and it's staff made the stressful process of selling our home so simple. My mother was so nervous about how the process would work. Maggie Burke and her staff walked us through every step. I would highly recommend them if you want to get your home sold.
Just received a card in the mail offering to buy my house for half of the value it was appraised at 2 years previously. According to statistics our area has shown an increase of over 12 % since that appraisal, Their offer was some $50000 less than what we pad about 25 years ago. I understand that they are entitled to a profit, but is the convenience worth over $200,000 loss to homeowner to be able to close within a week or so? We are approaching 80 years of age but in spite of that are not senile. Wonder if they are targeting their "Steal your House" offers at old people? Maybe, it must work and is completely legal but totally unethical!
I had an offer for $460K after I submitted my photos. Nice home in nice neighborhood. House in nice, new roof and AC. I then was contacted by a real estate agent who apparently partners with Offerdoor to do the "listing" option... I was starting to think this is a real company. The $460K offer lapsed,(they only give you a short time) so I renewed the offer. 2 days later, (now that I am interested in making a contract, the offer comes in but I can't see it. Instead I get a call from that Real Estate agent, who tells me the offer drops $50K to $410K. The "notes" stated because one particular home, blah blah blah, we had to drop your offer 50K. That was my experience. The comps by real estate agents that I Interviewed, showed otherwise. Do not take Offerpad's word. Do not trust them. If you get a good offer... I recommend you take it, and hope they don't try to sham you on credits when they inspect (is what Ihear that they also do). That way, the only thing you lose is time and patience, not money.
Hope this helps. I'm listing the traditional way.
They tried to sham me.
Tip for consumers:
Tread lightly. If you get a good offer...and you are serious, take it. If at inspection, something smells bad. Run like hell.
Products used:
Traditional listing agent.
Actual offer came in 38k below the mailer estimate that enticed me to reach out. Hard no. Advise others to steer clear.
They will hold you to their inspection. We tried to argue and got shafted. Never ever do a deal with them. Run...
I am vendor from Offerpad and I love work with them, everybody are so responsible and the supervisor Kevin Maxfield he always he always works very well, give us attention and knows how work together.
I bought an offerpad house in Keller TX. The sale went decently despite them being quite unresponsive. We bought the house and moved in and ran the dishwasher 3 days later and the sewer backed up. We used their home warranty which was a joke. They sent out two plumbers who took 5 days to come out (cant use any water during this time because the downstairs toilets are overflowing.) One of them broke off his auger and left us with a quote for $5600 and said the clog was in the pipe in the front yard... so the home warranty doesn't cover anything outside of the foundation. I hired my own plumber who pulled out a 2x4, rocks and a rope that were too big to flush but fit perfectly into the plumbing clean out. They had to dig 7 feet down and this cost $2350 (luckily I have an awesome plumber Ive used for 10 years.) They also found a second clean out that was uncapped so offerpad concluded that the building debris must have fallen down that pipe and clogged it in the 3 days that we lived in the house. A more realistic scenario is that the previous buyer was disgruntled (read some of the offerpad reviews) and put them in the clean house out and then when we started using the house they drifted down to the street clean out where they wedged and started the clog. This is why the neither mine nor offerpad's inspectors caught it. I have attached pictures of what came out of the pipe. Does that look like it spent 10 years in the mud under a driveway?
Bottom line is the house is sold "as is" and the legality of the seller's disclosure stops with offerpad since my contract is with them. I believe Offerpad didn't know about the clog but in either scenario, the previous owner had to know about it. But I have no recourse and am out the $2350.
I guess i should be happy that it only cost me $2350 and wasn't something more serious. If your house house has some sort of house cancer, sell it to offferpad and hope the inspectors misses it. If you can make it through the inspection then you are home free.
If your a buyer then understand that you have no legal recourse and for that reason I would not buy from these guys again.
Tip for consumers:
Dont do it!
Products used:
A house with an unsable sewer system
I sold my home through Offerpad and was given a fair offer for my home. It was the easiest part of my entire move. Fantastic experience!
SCAM*SCAM*SCAM* They tell you the entire time that there's no risk for you - you can back out any time without cost... YEAH RIGHT! My son is selling his first home - had Offer Pad provide a price for his house. This way they could avoid the whole showing of the property and just move. Offer Pad sent their estimators out to take a look at the property and would come back with the final offer(remember - there is no obligation AT ALL)! The estimators wanted them to do cosmetic work to the house or they would remove 4K from the price. My son has only lived in the home for 2yrs so there is nothing structurally wrong with the home and no damage to the home itself. They wanted them to fix issues that would bring them more money - they just wanted the yard/patio fixed to their liking. My son advised they did not want to invest any money into the home. In the meantime - they reached out to their realtor on options to just list the home and decided to just list it. NOW they owe offer pad 1% of the listing price given to them... WHAT HAPPENED TO NO OBLIGATION? SELLERS BEWARE - MAKE SURE TO READ THE FINE PRINT... PLEASE WARN ANY AND EVERYONE ABOUT OFFER PAD UNTIL THE CAN BE TRUTHFUL TO THEIR CUSTOMERS! Taking advantage of people like that is shameful and unethical... SCUM BAGS! DO NOT USE WITHOUT DUE DILIGENCE!
Tip for consumers:
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Products used:
N/A
Offer pad bought a house from me.
This company was very organized and did everything they promised on time. Headache free sale.
They got back to me pretty quick with an offer in 72 hours but Zillow beat their offer by 40k. It felt like they tried to lowball me.
Very shocked to see so many positive reviews. My experience unfortunately has been horrendous. I was assured when I listed with Offerpad that they would handle all of the details as I was out of state. Dave Webster, the realtor explained that they would take care of the pool and the yard and get our beautiful home sold ASAP. Well, my first red flag was the photos used for the listing... the images were horrible as the yard looked unkept. Eventually my husband and I had to hire our own individuals to avoid being cited by the city for a green pool. I can remember Dave telling us that everything looked great and that there was no need to worry as he had sent out pool people and yard workers. As we suspected something was awry and our cameras did not detect any movement or improvements we decided to drive back to Texas and check on our home and found that our back yard was a forest and our pool was a swamp and that the city had put a notice on our door. Nothing that this group informed us of or said that they would do was done. We would be informed there would be an open house and then it would be cancelled. Once our listing was about to expire, we were told no worries and that they would extend the listing and had a new strategy. We were told that they would inform us when the listing was back up. Then there was complete silence with no updates, returned calls, or emails for two weeks. After asking for my keys via text as we could not get a return call, I finally received a text from the realtor stating he had been traveling. Moments later I received an email stating that the keys were under the front door's mat. So basically, my home was unsecured while I was waiting and thinking that the agency was strategizing the sale of the home. I completely wasted two-three months dealing with these people. Please go elsewhere as this group will not value your property. If it doesn't sale the first week, I do not believe they will work hard for you. I normally don't like to leave negative reviews, but I do not want anyone else to find themself in this mess. Fortunately for us, we are not in a financial strain and have about 6 more months to try to get this house sold, but I can't imagine what would have been our fate if we needed it sold immediately. I really wanted to trust these guys... the realtor consistently expressed his belief in God and how he prayed the home would sell. Thanks for reading. You have been warned!
Tip for consumers:
Do not use this agency.
Products used:
Real Estate Services
We dealt with OfferPad realtor Kerry banda and he would go MIA on us, Gave us TERRIBLE advice, we would get NO updates unless we asked, we would have to wait days or over a week for simple replies, there was little to no negotiating on his part. We lost the home we were trying to get through him and when it sold he NEVER even told us! We finally had had to terminate our contract with him, we sent him an official letter of termination and after a week... big surprise, NO REPLY. We sent him a SECOND letter of termination...STILL no reply 2 weeks later! So we send an email to his OfferPad broker Steve Metarelis and a few days pass, we email ANOTHER letter to Steve and days pass again with no reply! So we call and ask for him to return our call... No call, no email, no reply from Offerpad Broker Steve Metarelis... We call a 2nd time and it has now been over a week and we have heard nothing from either the broker Steve Metarelis or realtor Kerry Banda. For those who do not know we need a disolution of contract from the realtor before we can move on to another realtor and they know this... By my personal experience I would urge you to please avoid ALL business with this VERY unproffessional company. We have contacted the better business bureu and are being forced to get an attorney involved for what would have taken them 15 minutes or less to do on there end.
Tip for consumers:
We are still waiting on resolution of contract from this company weeks later with zero reply.... It takes under 15 minutes on there end. This is what we are dealing with.
Products used:
None
Offerpad is the new way to buy and sell a home. Built on decades of firsthand experience buying, selling, renting and renovating nearly 100,000 properties across the country, Offerpad reinvented the home sale process to provide homeowners with the convenience, control and certainty lacking in the traditional way to sell a home.
Coupling powerful proprietary technology with local real estate market expertise, Offerpad sets itself apart with a personalized customer experience to make buying and selling homes easy. Its exclusive, one-stop Real Estate Solutions Center features custom selling solutions, services and options — including express cash offers and flexible home listing services — that empower customers to sell and buy a home their way.
For more information, please visit Offerpad.com.