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Office Depot has a rating of 2.1 stars from 481 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Office Depot most frequently mention customer service, next day, and credit card problems. Office Depot ranks 26th among Office Supplies sites.
The store I go to is convenienttly located and easily accessible. They usually have what I need but some of their prices could be better, considering they are a large corporation with the attendant buying power. Overall, they do a good job.
Upon reviewing all the feedback, it is imperative to consider assigning a rating of 0 to establishments that do not merit even a single star. During a recent visit to procure plastic folders for my students, I inquired about the price-matching policy prior to selecting the necessary items. Upon reaching the register, the attendant appeared unfamiliar with the procedure and sought assistance from the manager, who conducted himself discourteously and unprofessionally. The manager would benefit from immediate training. The folders in question were identical to those available at Target. My decision to patronize this establishment was solely due to its proximity, which, in hindsight, proved to be an unfortunate choice. The Office Depot is located at Grossmont Center. Hopefully, someone from the main headquarters will read it and do something about it. I drove to Target and bought 100 folders there! Bye-bye, Office Depot, you need better staff!
Always helpful and willing to work with you! I have ordered with them many times and I am always impressed.
Date of experience: August 20, 2015
Office Depot's printing services are easy to use. The associates are helpful and the prices are reasonable.
Date of experience: January 19, 2015
You can get microsoft office product from office depo alternative to microsoft store as it is easy to search product here at office depo
Date of experience: June 12, 2015
For many years, the "go-to" place for everything for the office. Great employees who have in-depth knowledge of computers.
Date of experience: October 23, 2015
I love going here. They always have a large selection of office supplies making the shopping easier.
Date of experience: December 12, 2015
The store personnel were most helpful. They listened to me which is very important if you are not young.
Date of experience: February 17, 2015
The best shop when you need something for your office. Great prices, and a wide range of products to choose from!
Date of experience: November 2, 2017
Quick, reasonably priced, made good on product delay. Would recommend their printing services to anybody.
Date of experience: January 8, 2017
Officedepot is the most valuable business resource we have EVER purchased. I didn't even need training.
Date of experience: April 24, 2018
Horrible customer service company I don't recommend order anything for online. This People make so many mistake
Date of experience: May 3, 2022
Amanda at the davie location is the best couldn't figure out anything an this lovely person showed me step by step
Date of experience: August 26, 2020
I originally tried to post this on OFFICE DEPOT's site as a review on 12/18/21. The web site said that the POST would have to be "Moderated" and might mot appear for a few days. As of 12/22 and second call to Customer Service still no refund... and no review posted. ORDER # *******-001
1 out of 5 stars.
· a few seconds ago
GREAT RETURN POLICY... If they followed it!
Very nice printer... BUY IT SOMEWHERE ELSE! Ordered on line 11/28/2021 showed in stock with 2 day delivery. 1 Hr after order received email OUT OF STOCK Ship! 2/3 -12/6. WAITED. 12/6 received email SHIP 12/9 -12/16. WAITED. 12/14 received email SHIP 12/16 - 12/23. Purchased from another source on 12/14. Tried to cancel Office Depot online order 12/14. Debit card was charged 12/15 at 4:40am and printer shipped that afternoon and arrived 12/16 4:30 pm. Took unopened box to Office Depot from return and was told that they couldn't return a hi $ printer ($750+) to debit card at a store because it would lower their Daily Sales Total? Called Customer Service from the parking lot and they said that I had to ship it back if the store didn't want to return it. Sent me an RMA and Shipping label by email. Printer returned next morning and arrived at Office Depot Dock by UPS on 12/18 at 11:46 am. Still waiting on Credit to my Debit card. Office Depot lost me as a customer today.
Recommends this product
Yes … BUT NOT FROM OFFICE DEPOT
Products used:
Returned Epson Printer. Bought from another source
Date of experience: December 22, 2021
Worst place to work or do service
THIS IS THE WORST PLACE TO WORK FOR OR DO ANY TYPE OF BUSINESS WITH I SHOULD HAVE CHECKED OUT THE REVIEWS BEFORE EVEN APPLYING THEY TRAIN ONE WAY AND WHEN YOU COME OUT OF TRAINING IS DIFFERENT VERY DISGUSTING AND DISHONEST PLACE I HAD CUSTOMER WHO WAS CHARGED FOR 4 ITEMS SHE NEVER EVER EVEN BOUGHT THE DELIVERY WILL NEXT DAY AND CUSTOMERS ARE CHATGED BUT IT'S NOT TRUE YOU WILL NEVER GET YOUR DELIVERY WHEN YOU NEED I ALSO HAD AN 87 YR OLD LADY CRY TO ME ON THE PHONE CAUSE SHE NEED 359 COPIES FROM ONE MACCOMPUTER TO HER NEW COMPUTER MIND YOU SHE PAYS FOR TECH SUPPORT ALL SHE WAS NEEDING WAS SOMEONE TO GO HELP HER OR SHOW HER SINCE SHE DOES HAVE TRANSPORTATION ONE OF THE SUPERVISORS TOLD ME TELL HER WE DON'T DO THAT ALSO SHE CALLED DEC 16 AND WAS ON HOLD FROM 10AM THRU 4 THEY ONLY CARE ABOUT TAKING YOUR MONDAY. PLEASE DO NOT I REPEAT DO NOT GIVE YOUR CREDIT CARDS THEY STAY WITH YOUR INFORMATION N BILL YOU FOR THINGS YOU DONT NEED OR WANT ESPECIALLY SUBSCRIPTIONS FOR TECH SUPPORT 129.99 IF YOU GUYS NEED OR WANT MORE INFORMATION I WILL BE MORE THAN HAPPY TO PROVIDE IT TO ANYONE THEY SHOULD GO OUT OF BUSINESS THEY ARE A SORRY EXCUSE OF COMPANY MY NAME IS BARBARA
Date of experience: December 18, 2020
They are so kind and helpful! I went through the store without a buggy and an employee brought me one so I wasn't struggling. That meant a lot!
Date of experience: July 14, 2018
I work from home and I go through quite a bit of ink. I have always bought my ink at Office Depot but this last time they did not have the name brand, the clerk told me he could sell me the refurbished ink and it woulld be cheaper as well. Not cheap $53.99 for the duo set he had for me that was refurbished ink.
I bought the duo the color and black and my printer kept telling me the ink was empty. Or that, A PROBLEM HAS OCCURED WITH THE INK CARTIRIDGE- I took the ink back and the manager said, we can give you another pack but you have to bring both the color and the black back. So I went home got the 2 inks and returned, he gave me another duo kit and I brought them home and the printer once again, said the cartridges were empty. It also SAID INK CARTRIDGE CANT BE RECOGNIZED I am never buying the refurbished again, I asked the manager if this was a common experience, he said sometimes they do not work. If you know this, quit selling this type of ink. It is very messy and not at all convenient. I have not been able to print for almost 3 weeks trying all the different inks. Today I am going back to Office Depot to return the 2nd box of refurbished still cannot print anything! The multiple trips are the hassle, I paid almost 60 bucks and cannot print a thing! DO NOT BUY REFURBISHED INK FROM OFFICE DEPOT!
Tip for consumers:
Dont buy recycled ink cartidges at Office Depot they do not work and they are a mess as well.
Products used:
None, the ink cartidges did not work, spent 60 bucks for duds, still have to return to store and get my money back. I am livid!
Date of experience: April 26, 2021
Inkfarm does a better job, i can buy same grad printing paper and ink for less cost. I can get the same brands at a lower cost, over priced.
Date of experience: March 28, 2015
I Went into the Colorado Blvd store in Denver Colorado and a man assisted me in a return And basically lied straight to my face and said he couldn't return an item because I didn't have receipts. I asked him to point out the return policy. He said it was in the fine print and I asked him Again to show me and he refused service and made me leave store. I was so embarrassed. This store advisor was the most rude, unprofessional, sarcastic worker I have ever encountered in all history. THEN CALLED OFFICE DEPOT CUSTOMER SERVICE on PHONE AND REPRESENTATIVE, SAMMY ASSISTED ME. I VOICED MY ISSUE AND HE CALLED THE STORE IMMEDIATELY AND TALKED WITH STORE. HE SAID THAT I COULD GO BACK IN STORE AND RETURN MY ITEM AND THAT THERE WOULDN'T BE ANYMORE PROBLEMS. SAMMY IS THE GOLDEN VOICE FOR CUSTOMER SERVICE FOR OFFICE DEPOT. HE WAS THOROUGH AND FAST & KIND VOICE IN HANDLING THE MATTER & MOST IMPORTANTLY VERY PROFESSIONAL. I COULDN'T ASK FIR ANYONE BETTER HANDLING THE ISSUE. OFFICE DEPOT is AN AWESOME STORE AND HAD NEVER HAD A ISSUES. THANK YOU OFFICE DEPOT FOR EXTINGUISHING THE PROBLEM. JANELL
Tip for consumers:
Never trust the in person customer service until you verify on phone
Products used:
N/a
Date of experience: May 2, 2022
Everyone is so kind and helpful always someone there meeting your needs I appreciate them very much... vickie
Date of experience: November 8, 2022
Plenty of office supplies to choose from, I have a small home office so it keeps me well supplied.
Date of experience: March 24, 2016
If they don't have what you need in their store, they will deliver it to your house for free.
Date of experience: May 16, 2016
One of the few brick and mortar stores that I enjoy going into. Knowledgeable and friendly staff.
Date of experience: October 6, 2015
I remember me and my brother buying actual police walking talkers my mom also loves this store
Date of experience: November 12, 2015
It's a no brainer to go here first for office supplies. If they don't have it, it doesn't exist.
Date of experience: September 18, 2015
Trend Packers And Movers in Mumbai Is Best Packing Moving service provide company. Safe And Fast moving Services.
Thanks
Date of experience: February 8, 2016
Every time i stay, every thing is great and good, hats off to the service team
Date of experience: December 21, 2016
Shop office supplies, furniture & technology at Office Depot. For paper, ink, toner & more, find trusted brands at everyday low prices.
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