Office Depot

I needed to furnish an office in one of my suites asap. I did not want to wait for 2 days through Amazon. I spent a lot of time searching local office supply stores online and found that Office Depot had the items I wanted. I checked the "in store availability" option online and found that the nearest store with all of the items that I needed was 30 miles away. I had to wait for nearly two days to have the time, moving truck, and staff to drive 30 miles and retrieve the items. It took us most of the morning to meet, get the truck, and drive 30 miles north. When we got to the store, literally, every item was out of stock and only had the floor item available, which we were told we could not purchase.

Let me break this down. 1) The website specifically stated the items were in the store which is inaccurate. 2) The floor models were out in the store, but there was no product which is misleading. 3) We were not able to purchase any floor models which is frustrating since it made the entire Office Depot production futile.

Additionally, the store clerk and manager were not helpful in any way. They looked irritated that we were in there (the store was completely empty).

Finally, the best part of this story is this: We called customer service to voice our complaint and the customer service representative offered to ship us the items for free and we would receive them in 7 to 10 business days! Seriously funny! Amazon does the same thing for free in TWO days! So, we spent two thousand dollars at Amazon and wrote an awful review on Google.

Office Depot will close down like a lot of other retailers because they are not keeping up with an online presence and they have deplorable customer service. Not to worry for those of you in customer service, though! I've heard Amazon treats their employees well

I purchase items from the Nevada area. They always have a sell or reasonable items for 2 for 1 sale, the 10% off works well too.

Layout is great and I like the product variety but I cant always rely on them to be the least expensive.

I have a home office, whenever I need something I journey on over to Office Depot. It has so much to choose form and the customer service is amazing.

It's not like I need to go there often, but once you absolutely need some particular tool, you can be sure to find it there. Prices are good too.

I love coming to office depot. It feels like I am in a office managers dream when I come through and pick up new stuff.

I bought products that I never received. I paid by card, asked for refund almost every day, and the request was declined for no reason.

I get printing done@ The Rockroad location! Svragni does an amazing job! She pays close attention to the details!

I furnished my whole home office with items from office depot. I always looks for coupons/discounts to get great deals.

Tried to buy a laptop from this store,, the customer service was horrible and their prices were way to high. I left and went to best buy instead.

They take advantage of people and rip people off. They charge $90 to back up a computer down here and its easy to do at home yourself.

They have a lot of stuff to look at and get, but I think that their prices are kind of high. They have great products and services.

Awesome store for your office supply needs, it makes for a very entertaining office mans day wandering around.

When I wanted to upgrade my office, officedepot came to my rescue with the desired furniture. Thank you.

I purchase a desk for my company Through the store at fairless Pennsylvania location store #6174 I purchased the desk and I also paid for the assembly to be done in my home as I am disabled and cannot do it myself. Upon delivery I open my glass door that the delivery service left prop up against my door I wS able to get the driver to carry it in one step to my home. After he left I called the operations manger and explained to him the desk that was delivered was the wrong one the operations manager by the name of Dan the both of us got into a heated discussion in which the operations manager hung up the phone I called and made a complaint finally the right desk arrives after I paid $90.00 I was told by the assembly company Apollo that officemax outsource for the assembly company I was then told I had to give an additional $105.00 for them to arrive at my home to assemble the desk Si I paid a total of $195.00 assembly of a $319.00 desk I have contacted several numbers and corporate office numbers not one person has contacted me to resolved this issue and nightmare my associate and I were going back to buy several desks chairs office supplies and such to set up the company after the aggravation and no one to reach out to us after we have left numerous phone calls and emails and a Google review no response officemax officedepot have no idea how much they cost thier firm we have a 4 story office building we are setting up for our staff. After a nightmare of purchasing one desk we have decided to go elsewhere after asking for a district manager at this location we have not heard from him or her! Consumers beware before you or family shop there you will be sadly frustrated and upset!

When I purchased a large modular desk unit at my local Office Depot--and paid to have Apollo put it together--I thought everything was set to go. How wrong I was. I had told the Office Depot salesperson that the boxes (with unassembled desk pieces) would have to be delivered to my current home, then I would take it to my future home. No problem, he says. So--when the three huge boxes were delivered, I had them put in the back of my truck. Here is where it gets interesting--and frustrating. When I was contacted by Apollo, they said they were "installers," not "movers"--that I would have to get the boxes to the place where the unit would be assembled. Well, my new office is on the second floor of my new home. I am almost 76 years old, and there is no way I could get those three boxes up the stairs ny myself! When I called Apollo, the customer "service" person (I use the term "service" very loosely) said my options would be to hire someone to get the boxes up the stairs or to carry the pieces up one at a time. Of course, I ended up hiring someone.

I would NEVER purchase a piece of furniture from Office Depot that needs assembling. And I would certainly NEVER use the APOLLO company for anything. Period.

Having said that, the Apollo installer was a very nice man who actually helped me carry down the empty boxes (another thing the Apollo customer "service" person said they don't do) and put them in my truck. The unit looks very nice, and I hope to get many years of enjoyment out of it. But--if there is a next time for me on something like this, I will go to a regular office furniture store that will send people to carry the pre-assembled unit where it belongs.

I received the product in good condition, there were no scratches or chips, I liked the quality. I recommend shopping here.

They are a bit expensive but have a lot of office supplies, overall i would recommend them for a one stop shop for all your office supplies!

They have always in stock what I need for my office needs. They are nearby and easy to get in and out quickly. What more can I ask for?

Bought a some stuff here last week as a gift to a friend. Since he love DIY, I think of a good stuff to support of one of his project. Good so far!

I have been a customer for many years and have always been satisfied. I would recommend them to my friends.

TAKE MY MONEY AND THE ORDER WAS CANCEL IN THE STORE AND THEY WILL NOT REFUND IT IT HAS BEEN 3 DAYS, THEY CAN SURE TAKE IT FAST

Super helpful, kind and friendly! The printing manager was super helpful! Made my shopping experience enjoyable!