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OKX

Overview

OKX has a rating of 2.8 stars from 156 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OKX most frequently mention and customer service. OKX ranks 1st among Centralized Exchange sites.

service
71
value
67
shipping
29
returns
32
quality
64
This company does not typically respond to reviews
+29
How would you rate OKX?
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Viet Nam
1 review
0 helpful votes
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Good cex
August 9, 2023

Useful for me, easy trade or staking, a lot of coin can trade on OKX, I like it, nice, hope you have more user

Date of experience: August 9, 2023
Customer S. OKX Rep
over a year old

Thank you for your support and positive feedback! We're delighted to hear that you find OKX a valuable platform for easy trading and staking, with a wide range of tradable coins. Your kind words motivate us to continue providing a user-friendly and diverse trading experience. We appreciate your support and hope to welcome more users to our platform!

Malaysia
1 review
0 helpful votes
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Simply the best
April 28, 2021

Market started in 2017 in Binance moved to 2019 to Okex because there transfers are much easier and interface was very easy to use

Date of experience: April 28, 2021
Customer S. OKX Rep
over a year old

It's interesting to hear about your journey in the cryptocurrency market. Simplified transfers and a user-friendly experience can greatly enhance the trading process. If you have any specific experiences or insights you'd like to share about your time on OKX or any other aspects of the platform, feel free to let me know. Your feedback is valuable!

Hungary
1 review
1 helpful vote
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Great and easy to use platform
August 10, 2023

I am 100% satisfied with OKX, and I really like to use the staking feature for generating passive income.

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Thank you for your positive feedback and for choosing OKX! We're delighted to hear that you're enjoying the staking feature to generate passive income. If you have any questions or need assistance with anything else, feel free to reach out. Your satisfaction is our priority, and we're here to provide you with the best experience possible.

India
1 review
0 helpful votes
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Excellent good management
August 9, 2023

I use this okx from 2yrs i have positive reviews about it,has good services and everyone secure and safe to use this platform

Date of experience: August 9, 2023
Customer S. OKX Rep
over a year old

Hello there, Verinder S. We extend our gratitude for your valuable feedback. Your input significantly contributes to our development, and your support strengthens our journey. If you require any further assistance, please do not hesitate to reach out to our Support Team via email at support@okx.com or Live Chat Agent at https://www.okx.com/support-center.html. Thank you for your support!

Philippines
1 review
0 helpful votes
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Okx is super trading app
August 10, 2023

In a year of my experience in trading okx is the very fast and very easy tradding easy to trade and easy buy or sell of crypto.

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Thank you for offering your valuable feedback. Your insights are meaningful, and your ongoing support is genuinely appreciated.

Canada
2 reviews
0 helpful votes
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Everything Perfect Except 1 Thing
Customer Care.
Product
Service
Top Nutch
Customer Care can do better! But still 9/10

Date of experience: October 24, 2023
Customer S. OKX Rep
over a year old

Thank you for your feedback! We're delighted to hear that you've had a positive experience with our product and services, but we acknowledge your feedback about customer care. We're always striving to improve, and your input helps us in that endeavor. If you have any specific suggestions or concerns, please feel free to share them with us. We appreciate your support, and we're committed to delivering even better service in the future.

Singapore
1 review
0 helpful votes
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I've been using the OKEx app and wallet for a while now, and I must say that my experience has been nothing short of exceptional. From its user-friendly interface to its robust security features, OKEx has truly impressed me in every aspect.

The OKEx app is a well-designed masterpiece. Navigating through the various sections is a breeze, making it easy to execute trades, monitor market trends, and manage my portfolio on the go. The intuitive layout provides quick access to all the essential information I need, and the real-time price tracking has proven to be accurate and reliable.

One of the standout features of the OKEx app is its seamless integration with the OKEx wallet. The wallet's security measures, such as two-factor authentication and biometric login, ensure that my assets are always well-protected. The ability to store a wide range of cryptocurrencies securely in one place gives me peace of mind, knowing that my investments are safe from potential threats.

What truly sets the OKEx app and wallet apart is their commitment to customer support. Whenever I've had a question or encountered an issue, the OKEx support team has been prompt, professional, and knowledgeable. It's reassuring to know that help is just a few clicks away.

In addition to its impressive features, the OKEx app and wallet reflect a dedication to staying up-to-date with the ever-evolving world of cryptocurrency. The inclusion of new tokens and the continuous improvement of the user experience demonstrate OKEx's commitment to innovation.

In conclusion, my journey with the OKEx app and wallet has been a delightful one. It has simplified my cryptocurrency trading and management, offering convenience, security, and top-notch support all in one package. If you're looking for a reliable and feature-rich platform for your cryptocurrency needs, I wholeheartedly recommend giving OKEx a try.

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Thank you so much for your incredibly detailed and positive feedback! We're thrilled to hear that your experience with the OKX app and wallet has been exceptional. We designed our platform with user-friendliness and security in mind, so it's wonderful to know that these aspects have resonated with you.

Your appreciation of the app's design, real-time price tracking, and seamless integration with the OKX wallet means a lot to us. Ensuring the safety of your assets through features like two-factor authentication and biometric login is a priority, and we're glad you feel your investments are well-protected.

Our dedicated customer support team is always ready to assist you, and we're glad to hear that you've found them prompt and knowledgeable. We're committed to staying ahead in the cryptocurrency landscape, offering you new tokens and continuous improvements to enhance your experience.

Thank you for wholeheartedly recommending OKX to others. We're honored to be your platform of choice for cryptocurrency trading and management. Should you have any questions or need further assistance, don't hesitate to reach out. Your satisfaction is our motivation to continue providing the best service possible!

Haiti
1 review
0 helpful votes
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Just now,That's correct
August 10, 2023

I have only a problem with P2P the server has often a bug.Please fix it! Thank you.

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Thank you for your positive rating and feedback! We're sorry to hear about the issue you're facing with our P2P service. Our team is dedicated to providing the best experience possible, and we'll work on addressing this bug promptly. Your patience and understanding are greatly appreciated. If you encounter any other issues or have further feedback, please don't hesitate to reach out to our support team at support@okx.com

Colorado
1 review
0 helpful votes
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Frozen fund no customer service Alway chatbot,$ 5000 lifetime withdraw level 1 kyc? Why? Never seen such exchange

Date of experience: June 3, 2023
Customer S. OKX Rep
over a year old

Greetings, Albert B. We sincerely regret any inconvenience that may have arisen. Rest assured, once you have successfully completed your KYC Level 2 verification, both your deposit and withdrawal limits will be expanded. If you encounter any challenges during the KYC verification process, please don't hesitate to contact our Support Team via email at support@okx.com or through the Live Chat Agent at https://www.okx.com/support-center.html. Your understanding and cooperation are greatly appreciated.

Malaysia
1 review
0 helpful votes
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I am a winner of Okex ENJ AMA. Thank you Enjin guest for choosing my question and Okex for hosting such great event. I have learned more about Enjin

Date of experience: April 14, 2021
Customer S. OKX Rep
over a year old

Congratulations on winning the ENJ AMA! We're glad to hear that you found the event valuable and had the opportunity to learn more about Enjin. Thank you for participating and for your support. We look forward to bringing you more informative and exciting events in the future. If you have any more questions or feedback, feel free to share. Keep up the great engagement!

Indonesia
1 review
0 helpful votes
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Trading is very easy
August 9, 2023

Easy, easy and Fast is great for beginners In just seconds your transaction can be done

Date of experience: August 9, 2023
Customer S. OKX Rep
over a year old

Thank you for your positive feedback! We're glad to hear that you find our trading process easy and fast, especially for beginners. Our goal is to provide a seamless and efficient trading experience for all users. If you have any questions or need further assistance, feel free to reach out to our support team. Happy trading!

Rwanda
1 review
0 helpful votes
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Love okx
August 10, 2023

Trading crypto via okx since 2022 January I gained profit because I started from 2$ now I have $1500

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Thank you for your amazing journey with us since January 2022! We're thrilled to hear about your profitable experience on OKX. Your success is truly inspiring, and we're here to support you every step of the way. If you ever need assistance or have any questions, feel free to reach out. Happy trading and here's to more growth ahead!

Pakistan
1 review
0 helpful votes
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Excellent
August 9, 2023

Excellent experience one of the best exchange very nice experience and smooth transactions

Date of experience: August 9, 2023
Customer S. OKX Rep
over a year old

Thank you for your kind words and for sharing your excellent experience with us! We're thrilled to hear that you've had a smooth and positive experience using our exchange. Your satisfaction is our goal, and we're here to provide you with the best trading experience possible. If you ever need assistance or have any questions, feel free to reach out!

Philippines
1 review
0 helpful votes
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Fast and reliable
August 11, 2023

A very good and easy to transfer wallet, helps me a lot when needed to withdraw/trade my funds..

Date of experience: August 11, 2023
Customer S. OKX Rep
over a year old

We want to convey our heartfelt appreciation for your feedback. Your input is truly valued, and your continuous support is of immense importance to us.

Philippines
1 review
0 helpful votes
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Just for the improvement.
August 9, 2023

So far so good thank you and the features are very friendly to the users.

Date of experience: August 9, 2023
Customer S. OKX Rep
over a year old

Hello there, frank b. Your feedback is of immense value to us, and we genuinely appreciate your input. Your support is truly cherished and means a lot to our team. If you require any further assistance, please do not hesitate to reach out to our Support Team via email at support@okx.com or Live Chat Agent at https://www.okx.com/support-center.html. Thank you for your support!

Niger
1 review
0 helpful votes
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One of the best crypto exchange
August 10, 2023

Transaction fees are very low, the plateform is very easy to use even for beginners

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Thank you for providing your valuable feedback. Your input is highly regarded, and your continuous support is deeply respected.

Thailand
1 review
0 helpful votes
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Easy to use!
August 10, 2023

I love that there's an airdrop guide. The wallet web3 is excellent including the exchange!

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Hello there, Pattanachai W. We want to convey our thanks for your feedback. Your input is important to us, and your support is highly valued.

RU
1 review
0 helpful votes
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Easy and just like that!
August 13, 2023

A convenient way to work with assets, sale, purchase, exchange!

Date of experience: August 13, 2023
Customer S. OKX Rep
over a year old

We want to extend our heartfelt thanks for your valuable feedback. Your input is greatly valued, and we're truly grateful for your continued support.

Egypt
1 review
0 helpful votes
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It was one of the best digital currency wallets that I dealt with

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Hello there, Fatma a. Expressing our sincere gratitude for your feedback. Your input is highly valuable, and your support is genuinely appreciated.

Brazil
1 review
0 helpful votes
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Best exchange
August 10, 2023

Best exchange, always looking out for users. I really like.

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

We express our sincere gratitude for your feedback. Your input is highly valued, and your ongoing support is truly treasured.