• Olive Garden

Olive Garden

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Overview

Olive Garden has a rating of 2.4 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Olive Garden ranks 219th among Restaurants sites.

  • Service
    17
  • Value
    17
  • Shipping
    4
  • Returns
    4
  • Quality
    14
Positive reviews (last 12 months): 37.5%
Positive
3
Neutral
0
Negative
5
7
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How would you rate Olive Garden?
Top Positive Review

“Olive Garden in Colorado Springs”

J G.
2/15/24

Had dinner here with 4 friends this week. Fantastic food and great server. The last meal I had at this restaurant was equally impressive. By todays standards, the meal was reasonably priced, with so much chicken and shrimp. I had enough to take home for another dinner next day. The Olive Garden seems to have the best servers. They are helpful, friendly and maintain a good sense of humor. They seem to genuinely want their customers to have a great experience. Great stuff guys! We appreciate you.

Top Critical Review

“Overpriced crap”

eric m.
8/30/24

Do not waste your money and Time. Nothing gluten free, And they have made no attempts to solve the problem.i Will never ever go again.

Reviews (43)

Rating

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Thumbnail of user ericmeyers64
Michigan
4 reviews
3 helpful votes
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August 30th, 2024

Do not waste your money and Time. Nothing gluten free, And they have made no attempts to solve the problem.i Will never ever go again.

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Thumbnail of user christopherw2159
Connecticut
1 review
0 helpful votes
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March 5th, 2024

So my family and I went here a few weeks ago. Everything was going great the food was fine and the service was too. Then we get home and then things take a turn for the worse. My wife was projectile vomiting for most of the night and continued to be sick for several days. It actually took her a week before she was able to keep anything down. It gets better in my party of 8 people 3 of us got this sick where work was missed and money was lost. I contacted the olive garden and was very polite and reasonable. It has been three weeks now and no one has called us back. Save yourself the time. Or don't and tell me how food poisoning feels later.

Tip for consumers:
Never going here again. They couldn't pay me to eat there.

Service
Value
Quality
Thumbnail of user bernardg195
Michigan
1 review
0 helpful votes
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March 3rd, 2024

I went to the Olive garden by myself and waited almost an hour and 30 minutes. The line was not that long. This is not the first time I have walked out of Olive garden. I used to love eating at Olive garden but not the wait staff doesn't want to give you your salad they're rude to you and then they think that you owe them a big tip. They need to go back to the old ways where the customer was right not the wait staff

Thumbnail of user jg997
Texas
2 reviews
0 helpful votes
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February 15th, 2024

Had dinner here with 4 friends this week. Fantastic food and great server. The last meal I had at this restaurant was equally impressive. By todays standards, the meal was reasonably priced, with so much chicken and shrimp. I had enough to take home for another dinner next day. The Olive Garden seems to have the best servers. They are helpful, friendly and maintain a good sense of humor. They seem to genuinely want their customers to have a great experience. Great stuff guys! We appreciate you.

Service
Value
Quality
Thumbnail of user tapplew
Florida
21 reviews
16 helpful votes
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April 15th, 2022

Remember when Olive Garden was a cute little date spot? Well it's more of a lunch depot for me. We used to frequent them for dinner when they had the Tuscan T-bone steak. Since those menu changes, the only thing that stayed the same was the soup and salad.

I usually get the chicken gnocchi which is a creamy based soup similar to clam chowder. I'll eat two to three bowls while enjoying bread sticks and salad on the side.

It's unlimited soup, so I'll take one or two bowls home as well. The soup is really comforting especially when you want meal with the same taste and flavor every time.

I've combined my soup with dessert, but I've also gone to Olive Garden for the dessert alone. The tiramisu, Italian donuts and cappuccino is delicious.

Depending on where I am going my menu selections will not change once I find something that I like. While the staff is nice, the ambience over all is not the same.

Tip for consumers:
The earlier you go the better. Becuase Olive Gardens Ambience has gone down, you run the risk of running into people with really loud conversations, babies that would rather be in bed, and really large service animals.

Products used:
Food

Service
Value
Quality
Thumbnail of user lisah3605
Nevada
1 review
1 helpful vote
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December 17th, 2022
Verified purchase

Worst experience ever with a manager at this store named Lawrence! I can not believe the way in which he spoke to us - so incredibly unprofessional that we had to demand another manager named Sunshine - Harold our server was great but it took us 3 hours to have a meal with 2 people. Unfortunately, it was just a horrible experience. Overall, Lawrence ruined the entire meal.

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Value
Quality
Thumbnail of user mariap2099
Massachusetts
19 reviews
1 helpful vote
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April 17th, 2022

I love the Olive Garden website! It is so easy to order whether for to go, pick up, delivery or catering. I really enjoy the snip its of the menu displaying the yummy foods! Makes you so hungry :). I also love the fact that you can easily see when ordering the price, the image of the food/beverage, and even the nutritional information/calories. So easy to browse and order in.

Tip for consumers:
Do not come hungry :) all you will order the whole menu!

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Thumbnail of user trevf
California
1 review
2 helpful votes
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December 28th, 2022

Went with a party of 10 to Thousand Oaks venue, CA. Server very slow and only had 1 cold soup in first hour. Plus server had a false nail pop onto table by food - yuk. Previously always great service but may give Olive Garden a miss from now on.

Products used:
Restaurant meal

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Thumbnail of user syedr93
Alabama
1 review
2 helpful votes
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September 4th, 2022
Verified purchase

Yesterday in Olive Garden Pensacola in front of Cordova mall server was carrying 2 food trays and drooped them behind me messing up my clothes, totally spoiled our evening and plans after dinner. Sad part was no one from management came to help him or asked us if we were OK.
Never going back.
Thank you
S. RAZA

Thumbnail of user mountains1
West Virginia
114 reviews
243 helpful votes
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January 14th, 2020

It is hardly a secret that I abhor most corporations and chains of any kind.

But twice in recent months I have frequented Olive Garden... and was pleasantly surprised.

Now "some people" say that their dishes are all frozen. But I do not give a tinker's damn; their mushroom pasta was wonderful.

It could be that that particular locale is just especially stellar. I'll have to try another site while on the road.

But for now -- four estrellas.

ETA: the temperature was rather chilly -- and some other guests were a tad bit unsightly, but I can overlook both.

Thumbnail of user roskatym
Massachusetts
1 review
1 helpful vote
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August 20th, 2023

Yesterday i went to olive garden with my family and friend, The food is very good but the white sauce makes you wanna vomit and my child threw up 4 times! If you wanna go just make sure you dont get pasta, never going again.

Thumbnail of user anabelr34
Massachusetts
1 review
1 helpful vote
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October 9th, 2023

Olive Garden in Framingham Ma has been the worst service ever.
Greeters unprofessional and inappropriate behaviors.
Socially discriminated against, lacking in social skills as a server to a customer. No empathy towards the disabled person.

Service
Value
Thumbnail of user cynthiab2156
Georgia
1 review
2 helpful votes
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August 21st, 2022

My opinion, the shrimp scampi tasted bad, old, tasteless, mushy, and I believe were old leftovers. The noodles are normally long; these noodles were cut up extremely small and the asparagus looked dull and an odd green. I wouldn't recommend this restaurant to an animal, let alone a human. I did not enjoy my meal. Learn how to cook. Shameful!

Thumbnail of user lynnj338
Kansas
1 review
1 helpful vote
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September 3rd, 2023

Four of us went to Olive garden west in Wichita ks. They seated us and we never seen a waiter. Went up to the hostess station and told them we hadn't been waited on, she said she would get someone on it. We waited another 15 minutes and got up to leave. There were 5 people standing at the hostess station. I told them we were going elsewhere since nobody would wait on us.

Thumbnail of user yunc19
Wisconsin
1 review
1 helpful vote
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October 14th, 2023
Verified purchase

Last month (order for pick up)I made an order they missing the soup.
I made three orders this time they gave me soup but I was missing one of my entrees (chicken tortellini Alfredo) I am very disappointed

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Value
Thumbnail of user alexam139
Texas
1 review
2 helpful votes
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November 23rd, 2022

Why can't I cancel my order online? Very inconvenient, especially since I ordered food online for Thanksgiving, only for it to jump to the day after Thanksgiving because the restaurant is conveniently closed the day we need the food. I paid to feed an army, so what's the point of getting the food on the day we won't need it? Who's going to eat the food? If I can rate Olive Garden zero stars, I WOULD!

Thumbnail of user andyc506
Florida
1 review
2 helpful votes
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May 11th, 2023

Salad was OK but soup was watered down so much it was difficult to tell what the cheff was trying to make.

Wife's soup of the same name was different but not great. Wife's spagettie was oily, greassy AND TERRIBLE.

The meat balls were OK. And the bread was ok. Didn't offer oil and spices so asked for butter. We took a booth in the bar area rather than wait 30 minutes and that was a mistake. Not going back for a LONG time.

Tip for consumers:
nope

Products used:
food

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Thumbnail of user carynf22
Hawaii
1 review
0 helpful votes
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December 3rd, 2023

The best part were their servers. I had eggplant parmigiana, salad with terrible dressing, iced coffee which was supposed to be plain but wasn't. Their appetizer of calamari was excellent. I really don't know why it's so popular. Their marinara actually was good but a little tangy.

I can honestly say that if I never stepped foot in another Olive Garden, I wouldn't be sorry.

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Thumbnail of user aprilr330
Indiana
1 review
2 helpful votes
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March 10th, 2022

Came in for a scheduled interview and without calling me they canceled it. Gas is 4.25 and they wanted me to reschedule... urgently hiring dont waste you're time.

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Thumbnail of user aarond66
New York
5 reviews
5 helpful votes
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May 4th, 2018

Quality of food is ok but the price is very high. We can get same quality of food in local restaurants. Encourage those restaurants rather going chains like these.

Thumbnail of user monicah700
Indiana
1 review
0 helpful votes
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November 5th, 2023

I understand it was a busy Sunday but I sat at the bar and I was told I had a 20 minute wait but now 2 hours later not one person has checked on me anything

Thumbnail of user yuliaz1
North Carolina
6 reviews
37 helpful votes
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January 22nd, 2022

I use to dine here 2010-2012 and order the chicken marsala with mashed potatoes. It would be enough food to fill me up completely and enough to have boxed and take home for a second meal. Last time I went, the chicken marsala was rubbery but I was hungry and ate it anyway. My 12 year old had ordered the chicken alfredo and declared the noodles were undercooked and the sauce watery. He ate about 2 bites. We were given 3 breadsticks and the waitress upsold us on the $4.00 dipping sauce. The amount of food I was served was not enough to even fill me up that visit so I realized I could forget about leftovers. By the time we got the dipping sauce, we had consumed the breadsticks but assumed more breadsticks would be coming. The waitress left to get the breadsticks but returned to informed us they were out of breadsticks for the rest of the day. This was on a Saturday at 2pm. We complained about the food (service was fine) and received a gift card. We returned a couple weeks later and there weren't any hiccups with the breadsticks but the chicken marsala was once again rubbery, once again the portion size wasn't enough for 2 meals and didn't fill me up. My son ordered a steak and told me it was the worst he'd ever had. He requested we never eat at Olive Garden again. His request has most definitely been granted. Bottom line: substandard food for high prices. I should have supported a locally owned place. I'd paid less, probably gotten more food and it would have tasted better.

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Thumbnail of user bens1376
Washington
1 review
0 helpful votes
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October 15th, 2023

Food was terrible my waiter was high we waited 2 hours for food food have my family food poisoning do not recommend

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Thumbnail of user jeffa990
Texas
1 review
1 helpful vote
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January 18th, 2023

I was in your store in Irving tx with my client the service was bad food was cold I paid over $ 85 and i was very disappointed

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Thumbnail of user jann235
Georgia
1 review
0 helpful votes
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April 16th, 2023

ABERCORN STREET OLIVE GARDEN SAVANNAH GA Gives poor service, POOR MANNERS BY WAITSTAFF. I dont know about you but i like good service and to feel like family when i go to Olive Garden. Didn't the OLIVE GARDEN commercial promise that? But there you dont get it.RARELY SAW WAITRESS and we sat in the BAR AREA. I saw her when she was ready to get the check and tip. I had problems paying on the machine and even then couldn't find her. NO SMILE or welcome vibe it felt like we were bothering the staff there. I don't think the waitress even acknowledged we were there unless I flag down other servers for something or she saw me eyeing her. I had a table full of dishes I complained to manager about the fact that it's uncomfortable to eat when all the other dishes were on the table she just kinda blew me off and continued to put the main dish food down. I mean we had several large entrees and that large salad bowland soup still on the table. All was on the table and no room but somehow they still placed entrees. Very poor manners very poor customer service, female manager does not care either way if customer is happy. Male manager and take out guy could care less that I expressed problems with service. Who hired these people. Why come to work and work in the service field and NOT PROVIDE good service but expect a good tip. I'm just saying people. This Olive garden is no longer what it used to be. Who ever is hiring staff should be fired. Obviously I'm not alone.READ THE OTHER REVIEWS. I can't make

Tip for consumers:
ABERCORN STREET OLIVE GARDEN SAVANNAH GA Gives poor service, POOR MANNERS BY WAITSTAFF. I dont know about you but i like good service and to feel like family when i go to Olive Garden. Didn't the OLIVE GARDEN commercial promise that? But there you dont get it.RARELY SAW WAITRESS and we sat in the BAR AREA. I saw her when she was ready to get the check and tip. I had problems paying on the machine and even then couldn't find her. NO SMILE or welcome vibe it felt like we were bothering the st

Products used:
ABERCORN STREET OLIVE GARDEN SAVANNAH GA Gives poor service, POOR MANNERS BY WAITSTAFF. I dont know about you but i like good service and to feel like family when i go to Olive Garden. Didn't the OLIVE GARDEN commercial promise that? But there you dont get it.RARELY SAW WAITRESS and we sat in the BAR AREA. I saw her when she was ready to get the check and tip. I had problems paying on the machine and even then couldn't find her. NO SMILE or welcome vibe it felt like we were bothering the staff there. I don't think the waitress even acknowledged we were there unless I flag down other servers for something or she saw me eyeing her. I had a table full of dishes I complained to manager about the fact that it's uncomfortable to eat when all the other dishes were on the table she just kinda blew me off and continued to put the main dish food down. I mean we had several large entrees and that large salad bowland soup still on the table. All was on the table and no room but somehow they still placed entrees. Very poor manners very poor customer service, female manager does not care either way if customer is happy. Male manager and take out guy could care less that I expressed problems with service. Who hired these people. Why come to work and work in the service field and NOT PROVIDE good service but expect a good tip. I'm just saying people. This Olive garden is no longer what it used to be. Who ever is hiring staff should be fired. Obviously I'm not alone..READ THE OTHER REVIEWS. I can't make

Service
Value
Quality

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2.4
43 reviews
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