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OneTravelReviews 1,673

3.7

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OneTravel Reviews Summary

The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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Washington
1 review
0 helpful votes
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Good information and ease of use, and with excellent results.

Date of experience: November 7, 2023
Canada
1 review
0 helpful votes
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You guys rock I had a wonderful experience as the process was too short and comfy.
Thanks to all of you guys for the amazing support.

Date of experience: November 7, 2023
Pennsylvania
1 review
0 helpful votes
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Вопрос решен четко и без задержки. Мне нравится с вами работать, поэтому и в дальнейшем я буду обращаться только к вам. Спасибо.

Date of experience: November 5, 2023
Puerto Rico
1 review
0 helpful votes
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Easy communication
November 1, 2023

Easy communication. Has good knowledge of the subject

Date of experience: November 1, 2023
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We look forward to assisting with your future travel needs.

Tonga
1 review
0 helpful votes
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Im so glad that i know how and i will use it when i need it next.thank you

Date of experience: November 1, 2023
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We look forward to assisting with your future travel needs.

New Jersey
1 review
0 helpful votes
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It was easy to book and I found the best price here and good times for flights.

Date of experience: October 31, 2023
CustomerService C. OneTravel Rep
over a year old

Thank you for your kind remarks. We look forward to assisting with your future travel needs.

Connecticut
1 review
0 helpful votes
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Fast and easy, excellent deal, good decisions on OneTravel

Date of experience: October 28, 2023
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We look forward to assisting with your future travel needs.

Michigan
1 review
0 helpful votes
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The online service was easy and fast
October 28, 2023

The online service was easy and fast. I am satisfied with it because I saved time and the price of the ticket

Date of experience: October 28, 2023
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We look forward to assisting with your future travel needs.

Guatemala
1 review
0 helpful votes
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It was easy to book my flight, not a lot of mumble jumbo like other times I've had before

Date of experience: October 27, 2023
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We look forward to assisting with your future travel needs.

Ecuador
1 review
0 helpful votes
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It was easy, many options, detailed information. I had the cahnce to compare different options.

Date of experience: October 27, 2023
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We look forward to assisting with your future travel needs.

California
1 review
0 helpful votes
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Nice job!I was recommended One travel from friends they are satisfied with. I'm great traveler so, wanted to buy a ticket and get to know if my friend's suggestions are true.
Thanks
Keyvan

Date of experience: October 25, 2023
CustomerService C. OneTravel Rep
over a year old

Thank you for your feedback. We look forward to assist with your future travel needs.

Armenia
1 review
0 helpful votes
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Decent offers at reasonable prices
October 25, 2023
Updated review

Decent offers at reasonable prices.
Offers the lowest prices for services.

Date of experience: October 25, 2023
CustomerService C. OneTravel Rep
over a year old

Thank you for your kind remarks. We look forward to assisting with your future travel needs.


Decent offers at reasonable prices
October 25, 2023
Previous review

Decent offers at reasonable prices

Date of experience: October 25, 2023
Maryland
1 review
0 helpful votes
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The gentleman I spoke to over the was very polite and nice. He help with what I needed. Thank you!

Date of experience: October 23, 2023
CustomerService C. OneTravel Rep
over a year old

Thank you for your kind remarks. We look forward to assisting with your future travel needs.

California
1 review
0 helpful votes
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Easy, fast, efficient booking!
October 21, 2023

Easy, fast, efficient booking! One of the best travel apps I've used thus far.

Date of experience: October 21, 2023
CustomerService C. OneTravel Rep
over a year old

Thank you for your kind remarks. We look forward to assisting with your future travel needs.

Florida
1 review
0 helpful votes
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Very easy process for booking a flight.good prices

Date of experience: October 21, 2023
CustomerService C. OneTravel Rep
over a year old

Thank you for your kind remarks. We look forward to assisting with your future travel needs.

Israel
1 review
0 helpful votes
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I cannot find the link to check-in?
October 28, 2023
Updated review

I cannot find the link to check-in? Also name change attempt could not be done.

Date of experience: October 21, 2023
CustomerService C. OneTravel Rep
over a year old

Check in must be done with the airline, either on their website or at the airport and not with our agency.


I cannot find the link to check-in?
October 28, 2023
Previous review

I cannot find the link to check-in?

Date of experience: October 21, 2023
Philippines
1 review
0 helpful votes
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All is ok, Never had any issues at all It was very satisfying

Date of experience: October 20, 2023
CustomerService C. OneTravel Rep
over a year old

Thank you for your kind remarks. We look forward to assisting with your future travel needs.

Texas
1 review
0 helpful votes
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Great service and prices very quick through the phone

Date of experience: October 20, 2023
CustomerService C. OneTravel Rep
over a year old

Thank you for your kind remarks. We look forward to assisting with your future travel needs.

Dominica
1 review
0 helpful votes
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I am still waiting on my booking confirmation email to confirm my flight was actually booked

Date of experience: October 20, 2023
CustomerService C. OneTravel Rep
over a year old

We have contacted this customer regarding her reservation request.

Wisconsin
1 review
0 helpful votes
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Quick, responsive, and informative
October 20, 2023

Quick, responsive, and informative. Great to work with

Date of experience: October 20, 2023
CustomerService C. OneTravel Rep
over a year old

Thank you for your kind remarks. We look forward to assisting with your future travel needs.

From the business

OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.