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OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Perfect support by Dina. She was very quick to understand my need, and searched the
Saludos. Al seleccionar los asientos no pude seleccionarlos debidamente y ahora no se como hacerlo. Apareces dos personas en el mismo asiento. QUE HAGO?
Se hizo muy dificil poder hacer mi plan de viaje
Using the Site was very Satisfying and effective. Easy access
Good customer service and very professional approach
Bad experience they got flights delayed for 11 hours
We regret your inconvenience. However, flight delays are by the airlines and not by our agency. We have no control over airline operations.
Good and easy to use while booking, and had an easy system
There was nothing stating the price of 301.00 was the price for Americans not Canadians. I am paying 100.00 more than I had planned on.
Thank you for your feedback. For Canadian bookings, please use OneTravel.ca for tickets to be issued in Canadian currency.
So far so good I have travelled with family and my self couple times and I'm very happy with the one travel next year I'll do the same I'll flight with one travel just because is good
Very good experience with one travel and trust with my booking
Too many other offers...no discount code that worked today?
Easy to find what you are looking for at a price you like
Easy to find a flight and hotel that you want on the days you want
It's new for me but I think your service was great
The service was good and user friendly It met my expectations
Unlike other websites that the price might change during the booking process or the payment method the booking was easy and clear,,,,
OneTravel has been pretty consistently good both for service and fares over the past... 10 years maybe? That I've used them.
The whole process was easy and user friendly. I will always choose OneTravel.
Had to use 3 cards to pay bank card declined 3 times thats why only 4 stars
Immediately action taken cared of my problem on my card payments.
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Please contact us with your 8 digit booking number so we can look into your concerns.